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2025年安盛天平可持续发展实践与进展
AXA Tianping’s Sustainability Initiatives and Progress in 2025

站在“十四五”圆满收官、“十五五”蓝图全面展开的历史新起点，安盛天平积极响应国家高质量发展号召，将企业可持续发展深度融入国家发展大局。2025年，安盛天平秉持“守护生命之本，践行人类进步”的品牌承诺，将安盛集团“守护自然”与“关怀人文”两大战略支柱深度融入本土实践，在绿色低碳、普惠金融、人才发展、数字治理等多个维度取得了丰硕成果。

在绿色低碳方面，安盛天平交出了一份亮眼的成绩单。公司所有办公场所已实现100%绿色电力覆盖，并如期达成安盛集团全球中期减碳目标。数字化运营成效显著，车险保单整体数字化率达99.99%，仅车险领域就累计节省纸张超过4759万张。在绿色产品创新上，牵头推动安盛集团与人保集团的战略合作落地香港和东南亚市场，为新能源车产业出海提供坚实保障。同时，公司持有的绿色债券余额达到9.1705亿元，以实际行动支持低碳交通和清洁能源产业发展。更令人自豪的是，“安盛气候学院”课程员工完成率高达95.9%，绿色共识已深深融入我们的组织文化。

普惠金融与社会责任是我们践行“关怀人文”的重要体现。安盛天平推出的员工福利保障计划已服务超525家企业，覆盖约15万人次员工，并荣获“普惠金融产品创新奖”。在公益实践上，“安盛筑爱在行动”汇聚了全国各地的向善力量，全年员工志愿者参与率达77.24%，累计贡献服务时长9222小时。安盛天平与工银安盛携手走进四川凉山，将儿童保护与教育支持相结合，为乡村振兴注入温暖力量。

人才是安盛天平最宝贵的财富。公司坚持“总分协同共建，机构自驱深耕”的培养策略，2025年机构员工人均学习时长显著提升。安盛天平构建了覆盖身体、心理、财务三大维度的全面健康福祉体系，并持续推动多元包容的职场文化建设。在薪酬福利、招聘渠道、工作安排等多个层面落实包容性政策，让每位员工都能在尊重与公平的环境中实现价值。

数字治理与稳健经营为我们提供了坚实保障。2025年，公司获得多项权威认可：首次荣获风险综合评级AA级评价，获得穆迪A2保险财务实力评级，标普评级上调至“A”级。安盛天平发布办公智能助手与数据智能平台，推动AI技术在理赔风控、人力资源等多场景应用，同时严格遵循数据安全法规，确保合规运营。

这些成绩的取得，离不开每一位安盛天平人的共同努力。展望“十五五”新征程，安盛天平将继续以更加务实的姿态推动可持续发展，积极响应国家战略部署，将企业自身发展深度融入国家发展宏伟蓝图，为经济社会高质量发展贡献我们的专业力量，在新时代续写安盛天平可持续发展的崭新篇章。

At this historic new starting point, as the 14th Five-Year Plan concludes successfully and the 15th Five-Year Plan blueprint unfolds comprehensively, AXA Tianping actively responds to the nation’s call for high-quality development, deeply integrating corporate sustainability into the broader national development agenda. In 2025, upholding the brand commitment of “Act for Human Progress by Protecting What Matters,” AXA Tianping has deeply embedded AXA Group’s two strategic pillars of “Nature” and “People” into local practices, achieving fruitful results across multiple dimensions including green and low-carbon initiatives, inclusive protection, talent development, and digitalization & governance.

Regarding green operation and low-carbon development, AXA Tianping has delivered an impressive set of results. The headquarters, together with all the branches, have achieved 100% green electricity coverage, delivering AXA Group’s global mid-term carbon reduction targets. Digital operations have yielded significant results, with the overall digitalization rate for motor insurance policies reaching 99.99%, saving over 47.59 million sheets of paper in the motor insurance sector alone. Regarding green product innovation, the company spearheaded the implementation of the strategic cooperation between AXA Group and PICC Group in Hong Kong and Southeast Asian markets, providing solid support for the overseas expansion of the new energy vehicle industry. Concurrently, the company’s green bond holdings reached 917.05 million yuan, demonstrating tangible support for low-carbon transportation and clean energy industry development through concrete actions. Most notably, the completion rate for the “AXA Climate Academy” training among employees reached 95.9%, indicating that a green consensus has been deeply integrated into our culture.

Inclusive protection and social responsibility represent crucial manifestations of our commitment to “Caring for People.” The employee benifits protection plan launched by AXA Tianping has served over 525 enterprises, covering approximately 150,000 employees, and was honored with the “Inclusive Financial Product Innovation Award.” In corporate philanthropic practices, the “AXA Hearts in Action” initiative has gathered goodwill forces from across the nation, achieving an annual employee engagement rate of 77.24% and accumulating 9,222 hours of service. AXA Tianping, in collaboration with ICBC-AXA, ventured into Liangshan, Sichuan to provide child protection with educational support as part of its overall rural revitalization efforts.

Talent is AXA Tianping’s most valuable asset. Adhering to the cultivation strategy of “Headquarters & Branches Collaborative Development and Institutional Self-Driven Deepening,” the company significantly increased the average learning hours per employee in 2025. AXA Tianping has established a comprehensive health and well-being system covering physical, psychological, and financial dimensions, while continuously promoting a diverse and inclusive workplace culture. Inclusive policies have been implemented across multiple levels including compensation and benefits, recruitment channels, and work arrangements, ensuring every employee can realize their value in an environment of respect and fairness.

Digitalization & governance and robust operations provide us with solid assurance. In 2025, the company received multiple authoritative recognitions: an AA rating in the comprehensive risk assessment for the first time, an A2 insurance financial strength rating from Moody’s, and had its S&P rating upgraded to “A” level. AXA Tianping launched an Office Intelligent Assistant and a Data Intelligence Platform, promoting the application of AI technology in multiple scenarios such as claims risk control and human resources, while strictly adhering to data security regulations to ensure compliant operations.

These achievements are inseparable from the collective efforts of every member of the AXA Tianping family. Looking ahead to the new journey of the 15th Five-Year Plan, AXA Tianping will continue to advance sustainability with a more pragmatic approach, actively responding to national strategic deployments. We will deeply integrate our corporate development into the grand blueprint of national development, contributing our professional expertise to the high-quality development of the economy and society, and writing a new chapter for AXA Tianping’s sustainable development in the new era.

2025年度理赔服务年报
AXA Tianping Releases 2025 Annual Claims Service Report

安盛天平2025年度理赔服务年报显示，公司全年累计赔付金额达38.22亿元，单笔最高赔付57.5万美元（约合人民币400余万元），以实实在在的理赔数据诠释对客户的承诺，展现专业保险服务商的坚实保障能力与服务温度。

车险业务方面，全年机动车辆保险赔付总额为27.92亿元，有力护航车主出行安全。车险线上理赔占比已达88.2%，极大提升理赔效率。全年完成垫付7549笔，垫付总金额1.58亿元，收获客户致谢锦旗195面，印证服务品质与客户信赖。

健康险方面，2025年赔付金额为5.97亿元，保障范围覆盖从1.2个月婴儿至84岁长者的全年龄段人群。常规案件3日结案率达到92.3%，最快理赔案件用时仅25分钟完成赔付。全球健康险单人最高赔付达109.5万元，单笔最高赔付55.1万元。

企业风险保障领域，全年商业险赔付金额为3.43亿元，涵盖责任险、财产险、货运险等多个险种。产品责任险年度赔付超3600万元，单笔最高赔付57.5万美元。全年为各类劳动者提供赔付超1.4亿元，守护员工家庭安居乐业。

理赔效率和服务便捷方面彰显速度与温度。全年万元以下理赔平均处理时效为10.2天，同比优化0.7天，最快理赔案件从申请到赔付仅用时6分11秒；意外险便捷赔付线上完成率达65%，自动审核率27%，以科技赋能实现理赔服务高效便捷。

安盛天平秉持“从赔付者到陪伴者”理念，积极履行企业社会责任。全年向1240万人次客户发送自然灾害预警信息，启动应急响应50余次，完成巨灾天气相关赔付3175笔。深入社区、学校及企业开展金融知识普及活动200余场，覆盖用户超3500万人。

作为中国境内规模最大、业务最多元的外商独资财险公司之一，安盛天平已在华设立25家分公司，累计服务超过400万中国家庭及企业客户。公司稳健运营获政府高度肯定与权威评级机构认可，在国家金融监督管理总局2025年第二季度风险综合评级（IRR）中荣获“AA”级评价；标普全球评级与穆迪分别授予“A”级和“A2”保险财务实力评级，长期展望均为“稳定”。

AXA Tianping’s 2025 Annual Claims Service Report reveals that the company’s total annual claim payments reached RMB 3.822 billion, with the single highest claim payment amounting to USD 575,000 (approximately over RMB 4 million). These tangible claims data demonstrate the company’s commitment to customers and showcase the robust protection capabilities as a professional insurance service provider.

Regarding motor, the total annual claim payments amounted to RMB 2.792 billion, effectively safeguarding owners’ travel safety. The proportion of online motor insurance claims has reached 88.2%, significantly enhancing claims processing efficiency. Throughout the year, the company completed 7,549 advance payment cases with a total amount of RMB 158 million, receiving 195 customer appreciation banners, validating service quality and customer trust.

Regarding health, the claim payment reached RMB 597 million, with coverage spanning all age groups from 1.2-month-old infants to 84-year-old seniors. The three-day settlement rate for routine cases reached 92.3%, with the fastest claim case completed in just 25 minutes from application to payment. The highest individual payment under global health insurance reached RMB 1.095 million, while the single highest payment amounted to RMB 551,000.

In the field of corporate risk protection for enterprises, the annual claim payment was RMB 343 million, covering multiple insurance types including liability insurance, property insurance, and cargo insurance. The annual product liability insurance claim payments exceeded RMB 36 million, with the single highest payment reaching USD 575,000. Throughout the year, the company provided claim payments exceeding RMB 140 million to various workers, protecting employees’ families and ensuring their stable livelihoods.

Caring and efficient were the two words to describe the efficiency and convenience of our claims services. The average processing time for claims below RMB 10,000 was 10.2 days, optimized by 0.7 days compared to the previous year, with the fastest claim case taking only 6 minutes and 11 seconds from application to payment. The online completion rate for convenient accident insurance claims reached 65%, with an automatic review rate of 27%, leveraging technology to achieve efficient and convenient claims services.

With “From Payer to Partner,” put at heart, AXA Tianping actively commits to its societal responsibilities. Throughout the year, the company alerted 12.4 million customer for natural disasters, initiated emergency responses over 50 times, and completed 3,175 natural catastrophe claim payments. The company conducted over 200 financial literacy promotion activities in communities, schools, and enterprises, reaching more than 35 million users.

As one of the largest and most diversified foreign-owned property and casualty insurance companies in China, AXA Tianping has established 25 branches across the country, cumulatively serving over 4 million Chinese families and enterprise clients. The company’s stable operations have received high recognition from the government and authoritative rating agencies. In the National Financial Regulatory Administration’s 2025 Q2 Risk Comprehensive Rating (IRR), AXA Tianping received an “AA” rating. Standard & Poor’s Global Ratings and Moody’s respectively granted “A” and “A2” insurance financial strength ratings, both with long-term outlooks of “Stable.”

清朗金融网络 守护安心消费
—— 安盛天平 2026 年 3・15 金融消保宣教多地联动
Clearing the Financial Network, Safeguarding Secure Consumption
​—— AXA Tianping’s Multi-Region Financial Consumer Protection Education Campaign for 2026 3·15

近日，为积极响应2026年“3·15”金融消费者权益保护教育宣传活动部署，安盛天平财产保险有限公司正式启动2026年金融消保教育宣传活动。公司高度重视、统一组织，紧扣“清朗金融网络 守护安心消费”主题，坚持以消费者为中心，聚焦重点人群、深入一线场景，以多形式、接地气、有温度的宣传服务，切实普及金融知识、提升风险防范意识、守护消费权益。活动期间，全国各分公司快速响应、高效落地，陆续推出一系列特色鲜明、精准高效的消保宣传举措。

3 月 4 日，安盛天平福建分公司聚焦网约车司机实际需求，在福州台江区开展 “守护安心消费” 消保宣传活动，结合司机职业特点开展一对一现场答疑，为一线从业者筑牢消费权益 “防护网”。

3 月 5 日，安盛天平重庆分公司联合江津区双河路社区党群服务中心，举办 “清朗金融网络 守护安心消费” 主题 “三八” 妇女节趣味运动会。活动现场重点宣讲金融消费者八项权利及妇女权益保障知识，针对女性群体提示 “过度索取个人信息”“非法代办” 等高发风险，有效提升社区居民风险防范意识，营造良好宣传氛围。

3 月 6 日，安盛天平上海、天津、安徽滁州、宁波等分公司及中支机构同步开展宣传行动。上海分公司为外卖骑手送上暖心物资包，将金融防骗、保险保障知识与贴心关怀一并送到新市民手中；天津分公司、安徽滁州中支走进快递驿站，面向快递员、外卖员及群众讲解金融诈骗套路，提醒警惕网络刷单、虚假理财等陷阱；宁波分公司深入快递站点、网约车服务中心、集运基地，面向 “两司两员”（货车司机、网约车司机、外卖员、快递员）开展金融知识普及，同步开展打击非法金融、反洗钱宣传，通过通俗易懂的讲解和案例警示，引导群众妥善保管个人信息、远离非法金融活动、依法理性维权。

同期，安盛天平河北分公司组织下辖七家中支，深入快递网点、物流园区开展 “金融知识进一线 + 暖心慰问到岗位” 活动，将消保知识普及、保险服务与暖心慰问相结合，在提升从业者金融素养的同时，送上慰问物资，切实传递行业关怀。

3 月 10 日，安盛天平陕西榆林中支持续下沉服务，走进村社区、驿站及货车销售点，面向 “两司两员” 群体开展精准宣传，把金融知识和权益保护送到基层末梢。

后续，安盛天平将持续把消保宣传与为民服务相结合，常态化开展重点人群、重点场景宣教活动，不断提升宣传实效，以实际行动守护金融消费者合法权益，助力营造安全、清朗、放心的金融消费环境。

Recently, in response to the 2026 “3·15” Financial Consumer Rights Protection Education and Promotion Campaign, AXA Tianping Property & Casualty Insurance Co., Ltd. officially launched its 2026 Financial Consumer Protection Education and Promotion Campaign. The company places strong emphasis on this initiative, with coordinated and unified organization, closely adhering to the theme of “Clearing the Financial Network, Safeguarding Secure Consumption,” and consistently centering on consumers. The campaign focuses on key demographic groups, delves into frontline scenarios, and  adopts diverse, practical, and people-centered approaches to effectively disseminate financial knowledge, enhance risk prevention awareness, and protect consumer rights. During the campaign period, branches nationwide have responded swiftly and  rolled out a series of targeted and effective consumer protection initiatives.

On March 4, AXA Tianping Fujian Branch, focusing on the practical needs of ride-hailing drivers, launched a “Safeguarding Secure Consumption” consumer protection promotion activity in Taijiang, Fuzhou.  Taking into account the nature of their work, the branch provided one-on-one on-site Q&A sessions, building a “protective net” for frontline workers’ consumer rights.

On March 5, AXA Tianping Chongqing Branch, in collaboration with the Shuangheroad Community Party-Mass Service Center in Jiangjin District, organized a “Clearing the Financial Network, Safeguarding Secure Consumption” themed fun sports event for International Women’s Day. The event focused on explaining the eight rights of financial consumers and knowledge about women’s rights protection. It highlighted  common risks scenariossuch as “excessive collection of personal information” and “illegal agency services” targeting the female demographic, effectively raising risk prevention awareness among community residents and  fostering a strong awareness of financial safety within the community.

On March 6, AXA Tianping branches and central sub-branches in Shanghai, Tianjin, Chuzhou (Anhui), Ningbo, and other locations simultaneously carried out promotional activities. The Shanghai Branch delivered warm care packages to food delivery riders, bringing financial fraud prevention, insurance knowledge, and thoughtful care to new urban residents. The Tianjin Branch and Anhui Chuzhou Central Sub-branch visited courier stations, explaining common financial fraud schemes to couriers, delivery personnel, and the public, and warning them to be vigilant against traps like online task fraud and fake wealth management products. The Ningbo Branch conducted outreach at courier stations, ride-hailing service centers, and logistics hubs, conducting financial literacy education targeting the “two-drivers and two-deliverers” (truck drivers, ride-hailing drivers, food delivery personnel, and couriers). Simultaneously, it promoted the crackdown on illegal financial activities and anti-money laundering awareness. Through easy-to-understand explanations and case studies, the branch guided the public to properly safeguard personal information, stay away from illegal financial activities, and exercise their rights rationally and legally.

During the same period, AXA Tianping Hebei Branch organized its seven subordinate central sub-branches to conduct “Financial Knowledge to the Frontline + Warm Care to the Workplace” activities in courier outlets and logistics parks. These activities combined consumer protection knowledge dissemination, insurance services, and warm-hearted care. While enhancing the financial literacy of practitioners, they also delivered care supplies, demonstrating the industry’s care and support

On March 10, AXA Tianping Shaanxi Yulin Central Sub-branch continued to extend its outreach to grassroots communities, entering village communities, service stations, and truck sales points to conduct targeted promotion for the “two-drivers and two-deliverers” group, bringing financial knowledge and rights protection to the grassroots level.

Moving forward, AXA Tianping will continue to integrate consumer protection promotion with public service, continuing to carry out regular education initiatives targeting key groups and real-life scenaeios. The company is committed to continuously improving the effectiveness of its promotional efforts, taking concrete actions to safeguard the legitimate rights and interests of financial consumers, and contributing to the creation of a safe, clear, and trustworthy financial consumption environment.

安盛天平CEO左伟豪接受央视两会专题采访
畅谈中国市场机遇与坚定信心
Kevin Chor, CEO of AXA Tianping Featured in CCTV Two Sessions Special Interview on AXA’s Confidence in China Market

 2026年3月6日，安盛天平财产保险有限公司（以下简称：安盛天平）首席执行官左伟豪应邀接受中央电视台两会专题采访。围绕新鲜出炉的《2026年政府工作报告》（以下简称：《报告》），左总作为在华重要外资金融机构代表，畅谈了对中国机遇与深耕发展的坚定信心，彰显了安盛在华发展的卓越成就与深远影响。

在采访中，左总首先就《报告》中提出的4.5%至5%的经济增长目标发表了看法。他表示，这一目标设定积极且务实，充分展现了中国经济的强大韧性与稳健步伐，为调结构、防风险、促改革留出充足空间，体现了“稳中求进“的智慧。安盛看好中国经济的长期发展前景，并对报告中强调的“进一步扩大高水平对外开放”深表认同，认为这将为包括安盛在内的外资企业提供稳定、透明、可预期的营商环境。作为“耐心资本”，安盛将持续深耕中国市场，与中国经济共成长、同发展。

当被问及对《报告》中各项重点部署的观察与理解时，左总结合安盛的运营实践进行了重点解读：

• 关于“着力建设强大国内市场”：安盛特别关注到《报告》首次提及商业健康保险，并强调推动创新药械发展以满足多元化的健康需求。他指出，这为保险行业开辟了全新的发展空间，将激励安盛等市场参与者加快健康险产品与服务创新，积极投身建设多层次医疗保障体系，更好地保障人民群众美好生活。

• 关于“进一步扩大高水平对外开放”：作为中国最大的外商独资财产保险公司之一，安盛天平亲身经历了中国金融市场开放的进程。《报告》中“稳步扩大制度型开放”的表述，进一步坚定了安盛扎根中国、长期发展的信心，为外资企业提供了公平的竞争平台和广阔的合作机遇。

• 关于“培育壮大新动能”与“扩能提质服务业”： 安盛天平充分发挥链接集团全球资源服务中国企业出海的枢纽优势，已建构起从中国香港、东南亚拓展至拉美市场的风险保障网络。以设立在中国的安盛新能源车险卓越中心为平台，为海外市场提供定制化保险解决方案。

展望未来，左总提出三大深耕方向：

一是加快商业健康保险发展。通过纳入创新药械、提供优质医疗资源和全周期健康管理，与基本医保形成合力，共同守护人民健康；

二是扎根临港服务中国。在海内外积极推广上海国际再保险登记交易中心，助力提升上海在国际再保险市场的话语权与竞争力。大力提升安盛拓展在科技应用开发、大数据服务和AI应用等方面的综合能力，实现保险科技服务出海；

三是把握海南自贸港封关运作的历史性机遇。积极研究当地市场潜力与保障需求缺口，以期更好地服务国家重大战略。

此次专访，是主流权威央媒对安盛天平在华发展成绩与行业领导力的重要背书。它不仅展现了公司管理层卓越的战略视野，更向内外传递了一个清晰而强有力的信号：安盛对中国市场的承诺坚定不移，对中国未来的发展充满信心。安盛天平将继续发挥其全球网络与专业优势，致力于成为连接中国与全球保险市场的重要桥梁，在服务国家发展大局、满足人民美好生活需要的过程中，实现自身的跨越式成长。

March 6, 2026 – Kevin Chor, Chief Executive Officer of AXA Tianping Property Insurance Company Limited (hereinafter referred to as “AXA Tianping”), was invited for CCTV Two Sessions special interview. Speaking as a a key foreign-funded financial institution representative in China, Kevin shared his insights on the opportunities in the Chinese market and the company’s unwavering commitment with a focus on the freshly released 2026 Government Work Report (hereinafter referred to as the “Report”). The interview highlighted AXA’s outstanding achievements and far-reaching influence in China.

During the interview, Kevin first shared his views on the economic growth target of 4.5% to 5% set out in the Report. He noted that this target is both proactive and pragmatic, fully reflecting the strong resilience and steady pace of the Chinese economy. It leaves ample room for structural adjustment, risk prevention, and reform, embodying the wisdom of “seeking progress while maintaining stability.” AXA is optimistic about China’s long-term economic prospects and strongly agrees with the Report’s emphasis on “further expanding high-standard opening up,” believing this will provide foreign-funded enterprises, including AXA, with a stable, transparent, and predictable business environment. As patient capital, AXA will continue to deepen its presence in the Chinese market, growing and developing alongside the Chinese economy.

When asked about his observations and understanding of the key priorities outlined in the Report, Kevin offered his insights based on AXA Tianping’s operational practices:

• On “Building a Strong Domestic Market”: AXA noted with particular interest that the Report mentions commercial health insurance for the first time, emphasizing the need to promote the development of innovative drugs and medical devices to meet diverse health needs. He pointed out that this opens up new development opportunities for the insurance industry, encouraging market participants like AXA to accelerate innovation in health insurance products and services, actively participate in building a multi-tiered healthcare security system, and better safeguard the people’s well-being.

• On “Further Expanding High-Standard Opening Up”: As one of the largest wholly foreign-owned property insurance companies in China, AXA Tianping has personally witnessed the process of opening up in China’s financial market. The Report’s statement on “steadily expanding institutional opening up” further strengthens AXA’s confidence in rooting itself in China for the long term, providing a fair competitive platform and broad cooperation opportunities for foreign-funded enterprises.

• On “Cultivating and Strengthening New Drivers of Growth” and “Expanding and Upgrading Services for Quality Growth”: Leveraging its role as a hub connecting its parent group’s global resources to serve Chinese enterprises going global, AXA Tianping has established a risk protection network spanning from Hong Kong and Southeast Asia to Latin America. Utilizing its AXA New Energy Vehicle Insurance Center of Excellence based in China as a platform, the company provides customized insurance solutions for overseas markets.

Looking ahead, Kevin outlined three key areas for deepening development:

First, accelerate the development of commercial health insurance. By incorporating innovative drugs and medical devices, providing access to high-quality medical resources, and offering comprehensive lifecycle health management, AXA aims to work in synergy with basic medical insurance to safeguard public health.

Second, strengthen operations rooted in the Lingang Special Area to serve China. Actively promote the Shanghai International Reinsurance Registration and Trading Center both domestically and internationally, enhancing Shanghai’s influence and competitiveness in the global reinsurance market. Substantially improve AXA’s comprehensive capabilities in technology application development, big data services, and AI applications, facilitating the export of insurtech services.

Third, seize the historic opportunity presented by the Hainan Free Trade Port’s independent operations. Proactively study the local market potential and protection needs to better serve major national strategies.

This exclusive interview serves as a significant endorsement from a leading authoritative state media outlet of AXA Tianping’s achievements and industry leadership in China. It not only showcases the exceptional strategic vision of the company’s management but also conveys a clear and powerful message both internally and externally: AXA’s commitment to the Chinese market is unwavering, and its confidence in China’s future is strong. AXA Tianping will continue to leverage its global network and professional expertise, striving to become a vital bridge connecting China with the global insurance market, and achieving its own transformative growth while serving the nation’s development priorities and meeting the people’s aspirations for a better life.

以轮岗砺精兵，以交流促发展
——车险委派核保人轮岗培养首期项目圆满结项
Sharpening Skills Through Rotation, Fostering Development Through Exchange
​—Successful Conclusion of the First Phase of Motor Insurance Delegated Underwriter Rotation Training Program

历经半年的探索实践，在总公司车险、人力资源部及各机构的共同推进下，车险委派核保人轮岗培养第一期试点项目于近日顺利完成各项轮岗任务，圆满收官。

2月8日至11日，由总公司殷兆男总带队，车险条线及人力资源部相关负责人组成的项目组，专程赴广东、河北、陕西三家机构，与当地机构班子及员工共同举行了轮岗结项仪式，现场见证三位轮岗人员的成长与收获。

在各地的结项仪式上，三位轮岗人员——欧阳俏（广西轮入广东）、陈晨（陕西轮入河北）、张翌辰（山东轮入陕西）分别进行了全面、详实的轮岗总结汇报，分享了轮岗期间的工作成果、心得体会和自我发展沉淀。作为首批轮岗人员，他们不仅是 “输送者”，将原机构优秀经验和实践融入新团队，为当地车险业务注入了新思路与新活力，不同程度地推动当地机构车险管理的标准化与体系化建设；同时也是团队成长的“催化剂”，通过日常的协作、交流，积极带动团队同事共同进步。与此同时，他们秉持开放共赢的思维，在新岗位上积极开拓视野，淬炼专业能力，充分展现了敢于突破、勇于探索的安盛价值观。总部及各机构领导、员工都对轮岗同志的贡献和成长给予了高度的评价。

轮岗项目的顺利推进，得益于各相关机构的高度重视与鼎力支持，吴波总、梁友仁总、刘的然总、董明明总、殷顺智总、王玉兰总、王红伟总等轮出与轮入机构领导亲自指导、言传身教，开放包容的为轮岗同事创造了快速成长、深入交流的平台，用实际行动为员工的发展赋能。在他们的引领下，轮岗员工迅速融入团队，轮岗成效显著。

结项仪式上，机构自发组织的欢送活动情真意切，气氛热烈，“粤桂情深，山海同行”“燕赵惜别，遥祝长安”“秦鲁和鸣，共赴前程”等暖心寄语，承载了轮岗交流的深厚情谊与对项目的肯定。大家一致表示，此次轮岗是跨机构深度交流的新尝试，借助轮岗的契机和平台，后续机构间将持续深化交流和合作，共同为公司发展和人才培育贡献力量。为表彰轮岗同事的优异表现，总公司特别为三位轮岗员工颁发了由总部领导亲笔签名的“车险核保专业化建设2025年度卓越贡献奖”，每一参与者都收获了满满的成就感与归属感。

作为公司深化专业人才培养、推动机构协同发展的重要探索，本次车险委派核保的轮岗项目旨在通过不同的业务场景，拓宽员工视野和能力提升，同时促进优秀经验在不同机构的流动与融合，推动车险专业人才梯队能力建设与车险业务的长期发展。

首期项目的成功，为委派轮岗的持续优化与推广奠定了坚定的基石，也为公司人才培育积累了宝贵的经验。总部车险条线及人力资源部将积极推动后续轮岗项目，为业务发展和员工成长保驾护航。

附1.广东结项现场画面

Guangdong Completion Ceremony Photos

附2.河北结项现场画面

Hebei Completion Ceremony Photos

附3.陕西结项现场画面

Shaanxi Completion Ceremony Photos

After six months of exploration and practice, with the joint efforts of the Headquarters Motor Insurance Division, Human Resources Department, and various branches, the first pilot phase of the Motor Insurance Delegated Underwriter Rotation Training Program has recently completed all rotation tasks and achieved a successful conclusion.

From February 8th to 11th, a project team led by Mr. Scott Yin from the headquarters, along with relevant leaders from the Motor and Human Resources, conducted visits to Guangdong, Hebei, and Shaanxi branches. Together with local branch leadership and staff, they held rotation completion ceremonies to recognize the growth and achievements of the three rotation participants.

At the completion ceremonies in each location, the three rotation participants—Ouyang Qiao (rotated from Guangxi to Guangdong), Chen Chen (rotated from Shaanxi to Hebei), and Zhang Yichen (rotated from Shandong to Shaanxi)—respectively presented comprehensive and detailed rotation summary reports. They shared their work accomplishments, insights, and personal development experiences during the rotation period. As the first batch of rotation participants, they served not only as “knowledge connectors,” integrating the excellent experiences and practices from their original branches into new teams, injecting fresh ideas and vitality into local motor insurance operations, and promoting the standardization and systematic construction of local branch motor insurance management to varying degrees; but also as “catalysts for team growth,” actively driving colleagues’ collective progress through daily collaboration and communication. Meanwhile, adhering to an open and win-win mindset, they actively broadened their horizons and honed their professional skills in their new positions, fully demonstrating the AXA values of daring to break through and courageously exploring. Both Headquarters and branches highly commended the contributions and growth of the rotation colleagues.

The smooth progress of the rotation program benefited from the high attention and strong support of relevant branches. Leaders from both sending and receiving branches—including Mr. Wu Bo, Mr. Liang Youren, Mr. Liu Deran, Ms. Dong Mingming, Mr. Yin Shunzhi, Ms. Wang Yulan, and Ms. Wang Hongwei—personally provided guidance and mentorship through words and deeds. They created an open and inclusive platform for rapid growth and in-depth exchange for rotation colleagues, empowering employee development with practical actions. Under their leadership, rotation employees quickly integrated into teams, achieving significant rotation outcomes.

During the completion ceremonies, the farewell activities spontaneously organized by branches were sincere and heartfelt, with a warm atmosphere. Heartwarming messages such as “Deep friendship between Guangdong and Guangxi, journeying together across mountains and seas,” “Farewell in Hebei, best wishes from afar to Shaanxi,” and “Harmony between Shaanxi and Shandong, marching forward together” carried the profound camaraderie of rotation exchanges and affirmation of the program. Everyone unanimously agreed that this rotation was a new attempt at cross-branch deep exchange. Leveraging the opportunity and platform of rotation, branches will continue to deepen exchanges and cooperation, jointly contributing to company development and talent cultivation. To commend the outstanding performance of rotation colleagues, the Headquarters specially awarded the three rotation employees the “2025 Motor Insurance Underwriting Professionalization Construction Outstanding Contribution Award” personally signed by leaders from the headquarters. Each participant gained a strong sense of achievement and belonging.

As an important exploration in deepening professional talent cultivation and promoting inter-branch collaborative development, this Motor Insurance Delegated Underwriter Rotation Program aims to broaden employee perspectives and enhance capabilities through different business scenarios. Simultaneously, it promotes the flow and integration of excellent experiences across different branches, advancing the capacity building of auto insurance professional talent echelons and the long-term development of motor insurance business.

The success of the first phase has laid a solid foundation for the continuous optimization and expansion of delegated rotation, accumulating valuable experience for company talent cultivation. The Headquarters Motor Insurance and Human Resources Departments will actively promote subsequent rotation programs, safeguarding business development and employee growth.

亲爱的安盛天平同事，

今年是“十五五”的开局之年，在这个关键时期，安盛天平作为外资企业的代表，登上了央视的两会专访。这不只是一次简单的采访，更是我们对中国市场的信心表达——我们在这里，是为长跑而来。

刚刚胜利闭幕的全国两会，给外资保险企业送来了清晰的信号。政府工作报告里提到要“扩大高水平对外开放”，还要“发展商业健康保险”，这为保险行业带来了实实在在的机遇。“稳步扩大制度型开放”这句话，尤其让我们这样的外商独资企业感到踏实，这意味着营商环境的不断优化，也让我们更坚定扎根中国、长期发展的决心。

这份决心，离不开每一位同事的辛苦付出。在“调结构，稳利润，促增长”的方针下，公司在2025年取得了不错的成绩：车险跑出了速度，也控住了成本；健康险稳步增长，结构越来越好。公司内部的“星火项目”也让我们看到，不同团队携起手来，能碰撞出不少好点子，孵化了一些值得推广的优秀实践。这些成绩，是我们迈向2026年的底气。

安盛天平是连接中国和全球保险市场的一座桥。我们既要发挥全球网络的优势，也要扎根中国，深入本地。公司的命运，始终和国家的脉搏同频共振。只有把我们的发展，融入国家发展的大局，路才能走得稳、走得远。

让我们带着两会传递出的精神，以2025年的优异成绩为起点，上下一心，真抓实干，大胆创新，全力完成2026年的各项目标。在服务国家大局、满足人民群众对美好生活向往的路上，我们一起，写下属于安盛天平的高质量发展新篇章！

Dear Colleagues,

This year marks the launch of the “15th Five-Year Plan”, a pivotal moment for China’s development. At this significant juncture, AXA Tianping, as a leading foreign-funded enterprise, was proudly featured in CCTV’s coverage of the “Two Sessions”. This recognition was more than just an interview. It was a powerful testament to our enduring confidence as well as our unwavering long-term commitment to the Chinese market.

The recently concluded National Two Sessions sent a clear signal to foreign-funded insurance companies. The Government Work Report  explically called for “expanding high-level opening-up” and “developing commercial health insurance,” creating real and meaningful opportunities for the insurance industry. Among them, the commitment to “steadily expanding institutional opening-up” is particularly reassuring for wholly foreign-owned enterprises like ours, signifying continuous optimization of the business environment and reinforcing our determination to take root in China for long-term development.

This determination is built on the hard work and unwavering dedication of everyone of you. Under the guiding principle of “adjusting structure, stabilizing profits, and promoting growth,” the company achieved solid results in 2025: our motor business achieved strong growth while maintain effective cost; health insurance maintained steady growth with an increasingly optimized structure. The internal “Xinghuo Project” also showed us that when different teams collaborate, they spark innovation and incubate excellent practices worth scaling across the organization. These achievements give us strong momentum as we move into 2026.

AXA Tianping serves as a bridge connecting China and the global insurance market. We harness the strength of our global network while remaining deeply rooted in China, furthering our local presence. Our development is closely aligned with the strategic priorities of the country, and by integrating our development into the broader context of national progress, we sure will achieve steady and sustainable long-term development.

Carrying forward the spirit of the Two Sessions, building on the outstanding achievements of 2025, we unite as one, forging ahead with diligence, pragmatism, and bold innovation to resolutely fulfil our objectives for 2026. On the path of serving the national agenda and meeting the customers’ aspirations for a better life, we strive to write a new chapter of high-quality development for AXA Tianping!

---

---

安盛天平首席执行官 左伟豪
CEO of AXA Tianping Kevin Chor

亲爱的安盛天平同事，

今年是“十五五”的开局之年，在这个关键时期，安盛天平作为外资企业的代表，登上了央视的两会专访。这不只是一次简单的采访，更是我们对中国市场的信心表达——我们在这里，是为长跑而来。

刚刚胜利闭幕的全国两会，给外资保险企业送来了清晰的信号。政府工作报告里提到要“扩大高水平对外开放”，还要“发展商业健康保险”，这为保险行业带来了实实在在的机遇。“稳步扩大制度型开放”这句话，尤其让我们这样的外商独资企业感到踏实，这意味着营商环境的不断优化，也让我们更坚定扎根中国、长期发展的决心。

这份决心，离不开每一位同事的辛苦付出。在“调结构，稳利润，促增长”的方针下，公司在2025年取得了不错的成绩：车险跑出了速度，也控住了成本；健康险稳步增长，结构越来越好。公司内部的“星火项目”也让我们看到，不同团队携起手来，能碰撞出不少好点子，孵化了一些值得推广的优秀实践。这些成绩，是我们迈向2026年的底气。

安盛天平是连接中国和全球保险市场的一座桥。我们既要发挥全球网络的优势，也要扎根中国，深入本地。公司的命运，始终和国家的脉搏同频共振。只有把我们的发展，融入国家发展的大局，路才能走得稳、走得远。

让我们带着两会传递出的精神，以2025年的优异成绩为起点，上下一心，真抓实干，大胆创新，全力完成2026年的各项目标。在服务国家大局、满足人民群众对美好生活向往的路上，我们一起，写下属于安盛天平的高质量发展新篇章！

Dear Colleagues,

This year marks the launch of the “15th Five-Year Plan”, a pivotal moment for China’s development. At this significant juncture, AXA Tianping, as a leading foreign-funded enterprise, was proudly featured in CCTV’s coverage of the “Two Sessions”. This recognition was more than just an interview. It was a powerful testament to our enduring confidence as well as our unwavering long-term commitment to the Chinese market.

The recently concluded National Two Sessions sent a clear signal to foreign-funded insurance companies. The Government Work Report  explically called for “expanding high-level opening-up” and “developing commercial health insurance,” creating real and meaningful opportunities for the insurance industry. Among them, the commitment to “steadily expanding institutional opening-up” is particularly reassuring for wholly foreign-owned enterprises like ours, signifying continuous optimization of the business environment and reinforcing our determination to take root in China for long-term development.

This determination is built on the hard work and unwavering dedication of everyone of you. Under the guiding principle of “adjusting structure, stabilizing profits, and promoting growth,” the company achieved solid results in 2025: our motor business achieved strong growth while maintain effective cost; health insurance maintained steady growth with an increasingly optimized structure. The internal “Xinghuo Project” also showed us that when different teams collaborate, they spark innovation and incubate excellent practices worth scaling across the organization. These achievements give us strong momentum as we move into 2026.

AXA Tianping serves as a bridge connecting China and the global insurance market. We harness the strength of our global network while remaining deeply rooted in China, furthering our local presence. Our development is closely aligned with the strategic priorities of the country, and by integrating our development into the broader context of national progress, we sure will achieve steady and sustainable long-term development.

Carrying forward the spirit of the Two Sessions, building on the outstanding achievements of 2025, we unite as one, forging ahead with diligence, pragmatism, and bold innovation to resolutely fulfil our objectives for 2026. On the path of serving the national agenda and meeting the customers’ aspirations for a better life, we strive to write a new chapter of high-quality development for AXA Tianping!

---

---

安盛天平首席执行官 左伟豪
CEO of AXA Tianping Kevin Chor

技术赋能，精准理赔——2025新能源理赔技能提升培训圆满收官
Technology Empowerment, Precision Claims——2025 New Energy Vehicle Claims Skills Enhancement Training Successfully Concludes

在新能源汽车渗透率突破40%的行业背景下，理赔工作正面临风险复杂化与技术门槛提升的双重挑战。为积极应对变革、夯实专业能力，理赔管理部于2025年12月17日至19日在成都举办“技术赋能·精准理赔”新能源理赔技能提升专项培训。本次培训采用“理论精讲+实操沉浸”双轨模式，为全国各机构新能源理赔专家提供了一场系统深入的学习之旅。

培训内容紧密围绕理赔实战核心难点展开，涵盖CTP灌胶电池维修工艺、新能源水淹车判定、高价值配件定损、高压安全操作、BMS数据解析及电池定损证据链构建等关键课题，旨在推动理赔作业从“传统经验”向“数据与标准”转型。

理论课程聚焦技术前沿与风险防控，深入解析灌胶工艺对电池安全的影响，并结合真实案例拆解欺诈识别要点。实操环节则注重动手能力与场景应用，学员通过拆解电池包、使用专业工具检测高压部件、模拟水淹车判定等训练，全面提升对复杂案件的技术研判与现场处理能力。

培训全程贯穿高强度实操与考核，学员在互动演练中展现出高度的专注与钻研精神，实现了学习成果的有效转化。公司首席理赔与客服官阳勇在总结中强调，理赔团队必须保持危机感、持续学习，夯实技术根基，推动作业流程向数据化、标准化、专业化发展。他勉励全体学员以培训为新起点，将所学转化为实战能力，成为理赔技术专家与公司新能源战略落地的坚实支撑，以专业服务赢得客户与市场的长期信赖。

本次培训标志着公司在新能源车险理赔专业化建设上迈出坚实一步，为应对未来行业挑战奠定了重要基础。

Amid the industry landscape where the penetration rate of new energy vehicles surpassed 40%, claims handling is facing dual challenges of increasing risk complexity and rising technical demands. To proactively adapt to changes and solidify professional capabilities, the Claims Management Department held the “Technology Empowerment · Precision Claims” New Energy Vehicle Claims Skills Enhancement Special Training in Chengdu from December 17th to 19th, 2025. This training adopted a dual-track model of “theoretical lectures + hands-on immersion,” providing a systematic and in-depth learning journey for new energy claims specialists from branches nationwide.

The training content closely focused on core practical challenges in claims handling. It covered key topics such as CTP Potting Process Repair Techniques, Water Ingress Judgment for New Energy Vehicles, High-Value Component Loss Assessment, High-Voltage Safety Operations, BMS Data Analysis, and Evidence Chain Construction for Battery Loss Assessment. The aim is to drive the transformation of claims operations from relying on “traditional experience” to being guided by “data and standards.”

The theoretical sessions focused on technological frontiers and risk prevention, delving into the impact of potting processes on battery safety and deconstructing key fraud identification points using real-world cases. The practical sessions emphasized hands-on skills and scenario application. Through exercises such as disassembling battery packs, using professional tools to test high-voltage components, and simulating water ingress judgment, participants comprehensively enhanced their technical judgment and on-site handling capabilities for complex cases.

The training was designed with a strong emphasis on hads-on practice and outcome evaluation. Participants demonstrated high level of focus and rigorous engagement during interactive drills, effectively translating learning into outcomes. In his concluding remarks, Mr. Yang Yong, the company’s Chief Claims and Customer Service Officer, emphasized that the claims team must sustain a sense of urgency, commit to continuous learning, solidify its technical foundation, and drive the development of operational processes towards being more data-driven, standardized, and professional. He encouraged all participants to use this training as a new starting point, transforming their acquired knowledge into practical capabilities, becoming technical claims experts and a solid pillar supporting the implementation of the company’s new energy strategy, ultimately winning the long-term trust of customers and the market through professional service.

This training marks a solid step forward in the company’s specialization development for new energy vehicle insurance claims handling, laying an important foundation for addressing future industry challenges.

安盛天平开展联合党建
携手虹口区与工银安盛谱写合作新篇
AXA Tianping Co-hosts Joint Party Building Activity
Partnering with Hongkou District and ICBC-AXA to Force a New Chapter of Cooperation

为强化党建引领、促进政企协同，推动区域金融高质量发展，12月10日上午，在中共上海市虹口区服务业发展办公室机关支部委员会的指导下，安盛天平财产保险有限公司携手工银安盛人寿、中国工商银行虹口支行联合举办“党建引领聚合力 携手共建谱新篇”党建共建活动。虹口区委书记李谦会见了安盛天平首席执行官左伟豪、工银安盛人寿董事长王都富、工商银行虹口支行行长王本弘等主要嘉宾，双方围绕加强政企协作、推动资源共享等议题进行了深入交流。虹口区服务业发展办公室党组书记、主任李骥，安盛天平首席市场营销官戴思远等陪同会见。

此次联合党建活动选址在具有重大历史意义的中共四大纪念馆，在专业讲解员的带领下，来自安盛天平、工银安盛和工商银行的60多名党员代表参观了纪检主题展览，重温党的奋斗历程，汲取奋进力量。

随后，在“初心讲堂”举行的座谈会上，工银安盛人寿党委书记、董事长王都富，安盛天平首席执行官左伟豪，虹口区服务业发展办公室党组书记、主任李骥分别发言。左伟豪表示，此次联合党建是安盛天平深化合作的重要实践，也是协同共赢的桥梁。安盛天平将依托虹口区优质的营商平台，进一步深化合作层次，助力区域产业结构优化与金融服务能级提升。李骥指出，虹口区正全力推进金融创新与产业集聚，希望安盛天平充分发挥专业优势，积极参与区域经济建设，共创共赢新局面。

活动的高潮环节为战略合作签约仪式。在李骥、左伟豪、王都富的共同见证下，虹口区服务业发展办公室副主任曹洁与安盛天平财产保险有限公司首席市场营销官戴思远分别代表双方签署战略合作协议，标志着双方合作进入新阶段，更成为安盛扎根中国、持续深耕的又一重要里程碑。

本次活动以党建为纽带，有效凝聚多方共识，增强组织合力，是安盛天平践行“金融向善”、推动党建与业务融合的重要实践，也进一步彰显了公司以党建引领发展、以合作共创价值的坚定决心。未来，安盛天平将以此次共建为契机，持续深化与地方政府及工银安盛、工商银行等企业的协作，通过组织共建、活动共联、资源共享，不断拓展党建引领的高质量发展新路径。

To strengthen Party building leadership, promote government-enterprise coordination, and drive high-quality development of regional finance, on the morning of December 10th, under the guidance of the Party Branch Committee of the Shanghai Hongkou District Office for the Development of the Service Industry, AXA Tianping Property & Casualty Insurance Co., Ltd., together with ICBC-AXA Life Insurance Co., Ltd., and the Industrial and Commercial Bank of China (ICBC) Hongkou Sub-branch, jointly organized a Party building (joint Party building) activity themed “Party Building Gathers Strength, Joint Efforts Write a New Chapter”. Qian Li, Secretary of the Hongkou District Party Committee, met with key guests including Kevin CHOR, CEO of AXA Tianping; Dufu Wang, Chairman of ICBC-AXA Life, and Benhong Wang, President of ICBC Hongkou Sub-branch. The two sides held in-depth discussions on strengthening government-enterprise collaboration and promoting resource sharing. Ji Li, Party Secretary and Director of the Hongkou District Office for the Development of the Service Industry, and Dai Siyuan, Chief Marketing Officer of AXA Tianping, among others, attended the meeting.

This joint Party building activity was held at the historically significant Fourth National Congress of the Communist Party of China Memorial Hall. Led by a professional docent, over 60 Party member representatives from AXA Tianping, ICBC-AXA, and ICBC visited a disciplinary inspection-themed exhibition, revisited the Party’s struggle history, and drew inspiration for forging ahead.

Subsequently, at a symposium held in the “Hall of Initial Aspiration”, Dufu Wang, Party Secretary and Chairman of ICBC-AXA Life, Kevin CHOR, CEO of AXA Tianping, and Ji Li, Party Secretary and Director of the Hongkou District Office for the Development of the Service Industry, delivered speeches respectively. Kevin stated that this joint Party building activity is an important practice for AXA Tianping to deepen cooperation and a bridge for collaborative success. AXA Tianping will leverage the high-quality business environment platform of Hongkou District to further deepen cooperation, contributing to the optimization of the regional industrial structure and the enhancement of financial service capabilities. Ji Li pointed out that Hongkou District is fully advancing financial innovation and industrial clustering. He expressed the hope that AXA Tianping would fully utilize its professional advantages to actively participate in regional economic development, jointly creating a new win-win situation.

The highlight of the event was the strategic cooperation signing ceremony. Witnessed by Ji Li, Kevin Chor, and Dufu Wang, Jie Cao, Deputy Director of the Hongkou District Office for the Development of the Service Industry, and Siyuan Dai, Chief Marketing Officer of AXA Tianping Property & Casualty Insurance Co., Ltd., signed the strategic cooperation agreement on behalf of their respective parties. This marks a new stage in the cooperation between the two sides and represents another significant milestone in AXA’s commitment to and continuous deep cultivation in China.

This activity used Party building as a bond to effectively gather consensus among multiple parties and enhance organizational synergy. It is an important practice for AXA Tianping in implementing “Finance for Good” and promoting the integration of Party building with business operations. It further demonstrates the company’s firm determination to lead development through Party building and create value through cooperation. In the future, AXA Tianping will take this joint building as an opportunity to continuously deepen collaboration with local governments, ICBC-AXA, ICBC, and other enterprises. Through joint organization building, joint activities, and resource sharing, the company will continuously explore new pathways for high-quality development led by Party building.

安盛天平双项目分获
“2025年度金融科技创新“与“数字化转型大奖”
AXA Tianping Wins Dual Honors with Projects Recognized as “2025 Financial Technology Innovation Award” and “Digital Transformation Award”

在近日揭晓的行业评选中，安盛天平申报的两大项目分别荣获“2025年度金融科技创新”与“数字化转型”两项殊荣，充分体现了公司在金融科技自主创新与数字化实践方面的领先实力。

• 《安盛天平基于开源技术的自研AI中台实践》

荣获第五届（2025）“金信通”金融科技创新应用典型案例奖

该项目以“开源技术为基、自研能力为魂”，构建覆盖AI能力整合、模型管理、数据治理与智能协同的全栈式中台，攻克传统AI应用分散低效的痛点，实现“一次建设、多次复用”，为保险业务智能化与公司数字化战略提供核心支撑。项目从全国700余个案例中脱颖而出，彰显了我司在金融科技领域的创新实效与行业认可。

• 《安美小程序浪潮计划数字化转型》

荣获《中国银行保险报》2025年度保险业数字化转型优秀案例奖

该项目通过构建“智能营销中台+场景化服务生态”双轮驱动体系，聚焦保险营销全链路优化，致力于客户名单创新应用、保费增长路径拓展与转化周期缩短，推动直销业务从“粗放推销”向“数据驱动的场景化服务”转型，为行业数字化提供了可复制的创新范式。

此次双项荣誉的获得，是对安盛天平科技团队与业务团队协作成果的高度肯定。公司将持续深化技术融合与业务创新，在数字化转型道路上稳步前行，为行业高质量发展贡献更多智慧与力量。

In a recent industry awards announcement, two projects submitted by AXA Tianping have been honored with the “2025 Financial Technology Innovation Award” and the “Digital Transformation Award,” respectively. This achievement fully demonstrates the company’s leading capabilities in independent financial technology innovation and digital transformation practices.

• “AXA Tianping’s Self-Developed AI Middle Platform Practice Based on Open-Source Technology”

Won the Fifth (2025) “Jinxintong” Financial Technology Innovation Application Exemplary Case Award.

Adhering to the principle of “open-source technology as the foundation, self-developed capabilities as the core,” this project constructs a full-stack middle platform covering AI capability integration, model management, data governance, and intelligent collaboration. It addresses the pain points of traditional fragmented and inefficient AI applications, achieving “build once, reuse multiple times.” The platform provides core support for the intelligentization of insurance services and the company’s digital strategy. Standing out from over 700 national submissions, this project highlights our company’s innovative effectiveness and industry recognition in the financial technology sector.

• “AXA Mee Mini Program Wave Plan Digital Transformation”

Won the “China Banking and Insurance News” 2025 Annual Insurance Industry Digital Transformation Excellent Case Award.

This project establishes a dual-engine system driven by an “Intelligent Marketing Middle Platform + Scenario-based Service Ecosystem.” Focusing on the optimization of the entire insurance marketing chain, it is dedicated to the innovative application of customer leads, expansion of premium growth paths, and reduction of conversion cycles. It promotes the transformation of direct sales business from “extensive promotion” to “data-driven, scenario-based services,” providing a replicable innovative model for industry digitalization.

Winning these dual honors represents high recognition for the collaborative achievements of AXA Tianping’s technology and business teams. The company will continue to deepen technology integration and business innovation, advancing steadily on the path of digital transformation to contribute more wisdom and strength to the high-quality development of the industry.