Category: Uncategorized

安盛安美“入职”啦

Welcoming EMMA by AXA to China

6月21日，夏至，北半球日照时间最长的一天。我们在瑞明办公室为“安盛安美”举行了内部欢迎会，庆祝她正式来到中国。

我与安盛亚洲同事、安盛天平管理层以及总部员工一起参加了欢迎会，大家都用“安盛安美”的元素装扮自己 —— 蓝色上衣、利落短发和圆框眼镜等，并且有一位真人“安盛安美“到场，现场氛围充满了乐趣和友爱。

我为“安盛安美”佩戴了员工工牌以欢迎她正式成为安盛天平数字化创新进程的一员。

崔东埈先生也代表了安盛亚洲及非洲CEO Gordon Watson向中国团队表达了祝贺，并称赞了我们在中国市场的非凡表现。

首席健康险业务官周晞烨也幽默风趣地为我们解读了安盛安美的重点功能。

自去年11月我们推出安盛健康在线服务以来，其功能已更新至更广泛的范围：从健康服务延展到各个产品线服务，为客户提供更直观、高效和便捷的一站式服务体验。今年1月，我们同事们集思广益为她取中文名，有近1000名同事参与了命名活动。

切蛋糕庆祝 Cake cutting moment

I love AXA. I love EMMA

现在，安盛安美（EMMA by AXA）不仅在中国有了自己的形象，还承担了更多的责任——家庭医生、急速问诊、在线购药、一键送药、心理咨询、专家咨询、儿童专区、健康课堂、多险种在线理赔、电子保单、一键续保等。发布期间我们推出了另外三个重点新功能为药品配送功能、儿童专区和儿童身高测评。

On June 21, we held an internal launch event in the Ruiming office to celebrate EMMA’s landing in China with her avatar and Chinese name安盛安美.

I joined the launch event together with AXA Asia colleagues, AXA Tianping management team and headquarter staff. It was full of fun as we all need to dress up like in EMMA’s costume and had a real “EMMA” at the event.

As part of the ceremony, I also gave EMMA the staff ID badge, welcoming her to join AXA Tianping as part of the digital innovations.

DJ from AXA Asia expressed his congratulations on behalf of AXA Asia & Africa CEO Gordon Watson, and praised China’s performance in deploying EMMA.

Kevin Zhou also explained the key features in a humorous way.

Since the launch of EMMA Health Management Service last November, its functions have been updated to broader spectrum: from health management services to customer services supporting the entire customer journey from purchasing and benefits to claim and renewal. In January this year, we invited our colleagues to name her in Chinese with nearly 1000 colleagues participating in the naming event.

Now, EMMA by AXA not only has her own avatar in China, but also takes more responsibilities – services of Family Doctor, Instant Medical Consultation, Online Pharmacy, Drug Delivery, Mental Health Consultation, Top-tier Doctor Consultation, Child Health, Health Education, Insurance Claims, e-Policies and renewal. Another three new features were also unveiled during the launch – drug delivery, child health service and child height predictor.

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你打疫苗了吗？

Did You Take The COVID Vaccine?

近期中国大陆出现了一些本土新冠肺炎新增案例。在这些受影响地区工作的同事们，请务必保重身体并注意安全。在此和大家分享一下，我于5月22日在上海接种了第一剂新冠疫苗。我也从行政同事那里得知，截至5月中旬，我们至少有90名瑞明和金桥的同事完成了第一剂疫苗的注射。那我们分公司和中心的同事呢? 我很乐意知道你们是否接种了疫苗。欢迎在下方评论区给我留言。

与此同时，安盛集团于5月27日发布了一项健康调查，公开了新冠肺炎对健康的长期影响。调查显示包括中国在内，74%的受访者表示愿意接种新冠疫苗。中国是疫苗热情最高的五个地区之一，有84%的受访者同意接种疫苗。我们的公共事务处团队将在稍后提供此份报告的详情。

我上周参与的另一个健康活动是“边走边聊”。在一个阳光明媚的早晨，我和安盛亚洲首席合作官Yi Mien Koh女士在黄浦江边散步。有益身心，尤其是对久坐台前的我们，同时还能与同事保持紧密联系。

全球Walk & Talk活动由安盛亚洲&非洲首席执行官Gordon Watson和全球人力资源官Karima Silvent于5月4日发起。很快我们将向同事们推出中国版的边走边聊活动。我鼓励大家积极参与，边走边聊，并与所有同事分享。无论与谁同行，希望行走都能带给大家力量！

Lately, there appear some new COVID cases in mainland China. For colleagues in these affected areas, please take great care of yourselves and keep safe. For myself, I hope I’m not too late to get my first dose of COVID vaccine on May 22 in Shanghai. Our Admin colleagues told me that till mid-May, at least 90 colleagues from Ruiming and Jinqiao have taken their first dose. How about our branch and center colleagues? I’m happy to know if you have received any shot since the launch of the mass vaccination in China. Please drop me a note below in the comment area.

In the meantime, the AXA Group has released the 2021 Pulse Health Survey on May 27, disclosing long-term health effects of Covid-19. The survey showed that 74% of those surveyed, including China, said they would be willing to be vaccinated against Covid-19. China is among the top five vaccine enthusiast regions with 84% surveyed saying yes to vaccination. Our Comms team will localize the report and provide details later.

Another health activity I did last week was taking part in AXA’s Walk and Talk program. I had my morning walking meeting with Yi Mien Koh, the Chief Partnership Officer of AXA Asia, along the Huangpu River at a beautiful sunny morning. It’s not only a way to support our physical and mental health in daily work, but a way to break the routine of being constantly at one’s desk and stay closer with our teammates.

The global Walk and Talk initiative was launched by videos taken by Asia & Africa CEO Gordon Watson and Global Head of HR Karima Silvent on May 4^th. Soon we will launch the China version to our colleagues. I encourage you to start Walking & Talking and share with all staff. Whether alone, with a colleague or with your team, don’t underestimate the impact of a good walk!

湖北、深圳之旅

My Trip to Hubei and Shenzhen

在过去的一个月里，我有幸和湖北分公司、武汉直销中心和深圳分公司的同事们促膝谈心。我对他们高昂的士气和认真刻苦的精神印象深刻。工作会议之余，他们还用心安排了拜访当地银保监会的行程，使我有机会向当地监管机构介绍公司的现状和愿景，并且得到了他们的积极反馈。

在湖北，我还有幸会见了法国驻武汉总领事馆的贵永华先生，也拜访了湖北最大的互联网保险经纪公司梧桐树，就未来的合作进行了深入探讨。

在深圳，我和区域总经理王辉一起与泛华、大童、明亚、易诚等健康险重点合作渠道伙伴进行了座谈交流。会议间歇，我与大童精英销售团队经纪人面对面互动，就公司产品、营销、品宣等诸多话题解难答疑，悉心听取建设性意见，增强了与渠道伙伴合作的深度与粘性。

In past month, I also met with our colleagues in Hubei branch, Wuhan Call Center and Shenzhen branch. What strikes me are the vibes of their high morale and dedication to work. Besides work meetings, they also helped arrange visits to local CBIRC (China Banking and Insurance Regulatory Commission) bureaus where I had the opportunity to introduce our position and vision to local regulators and get their positive feedbacks as well.

In Hubei, I also had the chance to meet the Consulate General of France in Wuhan, Mr. Oliver Guyonvarch and Hubei’s largest internet insurance brokerage house Wutongshu for future collaborations.

In Shenzhen, together with the Region GM Hui Wang, I also participated in the health insurance discussions with local leading brokers from Fanhua, Datong, Mingya and Yicheng. In the following training session, I spoke to the top brokers from Datong and learned a lot from them on product, marketing and sales, which in turn inspires us to enhance the solid relationship with distributors.

健康加速 ——新产品发布

Health Accelerates with New Products Released

这个月，我们的健康险团队共发布了三款新产品：

母亲节当天，女性恶性肿瘤医疗保险(惠她保)正式上线。这是由安盛天平和北京人寿组成的北京京惠保项目团队推出的第二款惠民险，为18-65岁的女性量身定制。该产品售价为每人每年89元，是对北京市基本医疗保险的有益补充，被保人可享受一年最高200万元的住院和特药双重保障。同时，5月10日，安盛天平电销惠民保也正式上线。

第三款是5月27日推出的卓越慧选重大疾病保险重磅推出，这是今年2月重疾新规正式发布以来安盛推出的首个重疾保险产品，响应了市场的呼声。

我希望大家能够及时了解公司的产品开发和业务进展，同时也希望每个人都能成为安盛大使，传递我们一路相伴建立起的信心。

This month, our health team has launched three new products in total:

One is the Malignant Tumor Medical Insurance for Women (HuiTaBao) released on the Mothers’ Day. It was the second inclusive insurance product rolled out by the Beijing Jinghuibao project team comprising AXA Tianping and Beijing Life. Priced at RMB 89 per person per year, the product is supplementary to Beijing’s basic medical insurance, providing up to RMB two million coverage of inpatient care and specific medicine for women aged 18 – 65.

One is the Critical Illness Insurance launched on May 27, which is the first critical illness insurance product since the official release of the Use of Illness Definitions for Critical Illness Insurance in February this year. In addition, we also the TSR Million on May 10th.

I would like to keep you all posted on the product development and business progress we make. I hope all of us can also act as AXA Ambassadors to deliver the confidence we built along the way.

走近精算与定价中心团队

Spotlight on Actuarial & Pricing Team

上一期法律合规团队的视频深受大家好评，我很高兴看到大家对其他部门同事日常工作生活展现出浓厚的兴趣。因此，本月我邀请了精算与定价中心团队分享他们的故事。估计很多同事对他们工作内容的印象还停留在精打细算、严谨严肃的阶段，相信通过这段有趣的视频，你们会看到他们十足的创意力。

请点击下方视频了解更多关于精算与定价中心团队的信息，期待见到更多团队的精彩展示！

I’ve seen tons of interests about last video towards the Legal & Compliance team. I’m glad that you all have interests to know what other colleagues are doing in their daily work and life. This month I invite the Actuarial & Pricing team to share their stories. When in work, my perception of the team stays on rigor and seriousness. But through below clip, you will get an idea of how they can turn their ingenuity and creativity into a fun teamwork video.

Please click below video to know more about the team. I look forward to seeing more teams’ vlogs soon!

爱佑·安盛童乐园挂牌

Aiyou•AXA Playroom Established

5月9日母亲节当天，我们与爱佑慈善基金会（以下简称“爱佑”）合作的爱佑·安盛童乐园在上海儿童医学中心正式挂牌。在这里，我们将把更多关怀和陪伴带给这些患病孤儿，为他们缓解治疗痛苦、减轻心理创伤，这是我们不断拓宽公益边界的又一重要尝试。

“守护生命之本，践行人类进步”是安盛的品牌使命，而孩子正是全人类的生命之本，只有让这希望之火不断延续，整个社会才有希望不断进步。

此次落成的爱佑·安盛童乐园，将成为我们后续一系列“安盛筑爱在行动”员工志愿者活动的重要阵地之一。我号召各位同事积极参与志愿活动，以无声大爱疗愈病痛，以温暖陪伴驱散孤独，帮助缓解病患儿童心理压力，以积极的心态面对疾病、配合治疗，自信迈向美好明天。

在此，我特别鸣谢精算部奚凤娇、大财务张佳宁以及IT运营规划部的郭婧璐等同事以志愿者的身份参与到活动中来，为这些孩子贡献出自己的力量。

On May 9, Mother’s Day, Aiyou • AXA Playroom was officially established at the occasion of the 10th anniversary celebration of Ai You Reborn Children’s Home and the inauguration ceremony of the its new site at Shanghai Children’s Medical Center. This marked the important milestone of broadening our commonweal trials.

While AXA’s purpose is to ‘Act for Human Progress by Protecting What Matters’, children are what really matter to us. They are the flames of hope, and as long as these flames remain, our humanity is expected to make continuous progress.

The Aiyou • AXA Playroom is only the beginning of our loving and continuous dedication to children care. Moving forward, we aim to mobilize our employees as well as our partners across China to bring love and warmth to sick children and help them grow with confidence and hope.

Here, I want to express my sincere thanks to our colleagues Fengjiao Xi, Jianing Zhang and Jinglu Guo who have volunteered in this event.

亲爱的安盛天平同事们，

如果用关键词来描述五月，我更倾向于增长与关爱。在增长方面我们延续着不错的势头，多款新品相继推出，—— 北京京惠保团队在母亲节发布了专为女性设计的医疗保险，另外在二月份重疾新规生效后我们推出了首款重疾险产品，助力公司在健康道路上加速前行。此外，预计本季度我们将引入更多线上平台，进一步扩大分销网络。

另一件让我倍感自豪的事情是在母亲节当天，爱佑·安盛童乐园成功落地。希望通过童乐园项目为不幸罹患重疾的孤儿带来爱与关怀，为他们的康复治疗提供身心帮助。作为保险公司，我们积极倡导传递爱与责任，更应有自己的担当与责任，为需要得到帮助的群体略尽绵薄之力。再次感谢团队在兼顾业务运营的同时践行企业社会责任，你们是我的骄傲。

谈到集团，你们可能已经通过亚太月刊Amplify了解到，安盛亚洲已将业务范围扩展至非洲、黎巴嫩以及亚洲其他市场——新加坡、马来西亚、印度和越南等。此外，安盛新兴客户将作为一个全新的业务部门加入亚非市场。Gordon Watson将担任安盛亚洲和非洲首席执行官，引领这个英才汇聚、欣欣向荣的团队。在此，我谨代表安盛天平所有同事向他表示祝贺，并期待与新团队紧密合作!

Dear AXA Tianping colleagues,

Our focus for the month of May is on growth and care, extending the momentum we’ve seen in past months. With multiple new products rolled out, we continue to accelerate the health path. This include a specially designed medical insurance for women developed by the Beijing Jinghuibao team on the Mother’s Day, and our first critical illness insurance under the new Use of Illness Definitions for Critical Illness Insurance rules taking effect in February. In parallel, we are expecting to take on board more online platforms in this quarter and expand the distribution network.

Another thing I feel proud is the landing of our first CSR program – the Aiyou • AXA Playroom , to help orphans in need both physically and mentally, and bring care and love to them. As an insurer, we always have a role to play, especially for the minority groups. That’s how we live our Purpose. I wish to express my gratitude once more to teams who spared no effort in their work to undertake business activities and practice social responsibilities.

Back to the group, you may know through the AMplify that AXA Asia has expanded the mandate to include Africa, Lebanon and the remaining markets in Asia – Singapore, Malaysia, India and Vietnam. In addition, AXA Emerging Customers will be joining Asia and Africa as a business unit. Gordon Watson will lead this renewed team of experienced professionals as the CEO of AXA Asia and Africa. Congratulations and looking forward to working with the expanded team!

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对话AMO – 首席风险官

Dialogue with AMO – Françoise Gilles, Chief Risk Officer

在本期的对话AMO中，我们邀请到安盛亚洲首席风险官Françoise Gilles女士和我们畅聊她的精彩人生和对风险管控的独到见解。Françoise来自比利时，已经加入安盛八个年头了，在这段轻松愉快的视频中，她将向我们介绍加入安盛亚洲的理由，同时也会给出到比利时旅游的建议。希望你会喜欢这段视频。

In this month’s Dialogue with AMO, we invite Françoise Gilles, Asia Chief Risk Officer to talk about risk in insurance context, and her own experience. Françoise is from Belgium and joined AXA in Belgium eight years ago. In this stirring episode, she shows us in a fun and charming manner of what brings her to AXA Asia, and where to go and what to eat if you visit Belgium one day. I hope you enjoy this episode.