Category: Uncategorized

出席临港科技保险创新试验区专题座谈会

Attending Technology Insurance Innovation Symposium in Lingang Organized by Shanghai Banking and Insurance Regulatory Bureau

9月14日，我受上海市银保监局领导邀请，代表安盛天平参加了临港科技保险创新试验区专题座谈会，与监管代表、业界同仁分享了安盛对支持建设上海国际金融中心，以及保险业应对气候变化等话题的想法与实践。

我相信，作为一家全球领先的外资险企，我们有能力利用好全球先进技术优势，结合场景运用，以保险+科技打开金融业应对气候变化的局面，并将国际成熟的指数保险试点向国内广阔的市场推广。希望在助力临港成为中国可持续发展抓手，参与全球资源分配的战略支点的过程中贡献绵薄之力。

正如安盛集团董事长德尼·杜威先生在2021上海国际金融中心专家咨询委员会议中的发言所说：“安盛能够通过很多重大举措，包括绿色投资、健康险领域的惠民项目等等，为上海成为领先的气候融资中心添砖加瓦”。

Invited by Shanghai Banking and Insurance Regulatory Bureau, I was very honored to attend the Technology Insurance Innovation Symposium in Lingang, attended by industry peers in the prosperous and ever-changing city, sharing our insights on how AXA in China can contribute to supporting Shanghai as an international financial center, as well as how we can respond to the challenges in face of a time where climate change has become a global issue.

It is my belief that we, as a leading foreign insurer, have the ability to cope with climate related challenges by levering our scenario based global expertise and “insurtech”, and to expand our pilot climate index insurance products to the country to benefit those who are in need, which will eventually contribute to the development of Lingang, one of the starting points for China’s sustainable development as well as to participate in the strategic global resource allocation. As Mr. Duverne said, AXA will help contribute in Shanghai’s becoming a leading center for climate finance, with many of our great initiatives, including green investments, and health insurance schemes built as public-private partnerships.

安盛天平助力法国驻沪领事馆技术论坛

Supporting CGFS’s Seminar on Technology in AXATP Office

9月1号晚，我很荣幸在安盛天平总部职场迎接了法国驻沪总领事纪博伟先生，液化空气大中华区总裁兼首席执行官柏昊天先生及其它巴黎政治学院校友，并协助举办了法国驻沪领事馆技术论坛 – 技术主权与数字化监管：对话中欧模式的现状与未来，就全球重要议题共同探讨学习。

法国驻沪总领事纪博伟先生（左）

Monsieur le consul general in Shanghai, Mr. Benoit Guidee （left)

作为全球领先的企业，安盛秉承“守护生命之本，践行人类进步” 的品牌使命与承诺。关注人类前途命运及全球重要议题，是我们的责任，也是我们的义务。目前，安盛天平将数字化转型视为核心转型战略之一。作为全球领军保险品牌，安盛在中国有责任也有义务助力金融监管数字化转型，并为金融安全、金融科技健康发展贡献一份自己的力量。

I was very honored to have welcomed Monsieur le consul general in Shanghai, Mr. Benoit Guidee, Mr. Nicolas Poirot, Chairman and CEO of Air Liquide in China as well as other distinguished guests from Science Po Paris at AXATP headquarters office on Sep 1^st in AXA Tianping’s headquarter office in Shanghai. I also hosted the Consulate General of France in Shanghai（CGFS)’s seminar on Technological Sovereignty and Digital Regulation. 

As a leading insurer that “Acts for human progress by protecting what matters”, AXA in China has the ability toinitiate positive conversations about global concerns and risks, and to contribute to creating a healthy environment for financial security through digital transformation, which is the focus of our strategy.

《数字化保险》专访

My Interview with Digital Insurer

 

最近我接受了全球最大的数字保险知识库和社区平台《数字化保险》的专访，共同探讨了安盛在快速发展的中国市场的进化之道，介绍了安盛天平在数字化创新、业务合作、健康险策略方面的进展，以及中国市场的发展前景。

 

欢迎点击下方链接查看原文。

I recently spoke to Digital Insurer, the largest knowledgebase and community on digital insurance, about how AXA is adapting and evolving in the fast-changing China market. We also discussed about AXA Tianping’s digital innovations and partnerships, health strategies, and the future of China market. Please click the link to read more:

 

综合健康险重磅发布，进一步满足中国家庭健康需求

New Integrated Health Solutions Released to Meet Health Needs of Chinese Families

 

八月，盛世臻选医疗保险和盛世守护珍爱版健康保险全面上市，进一步丰富了安盛天平健康险产品组合，为中国家庭提供多元定制化方案，满足其医疗健康管理需求。

盛世臻选医疗保险，可为客户提供涵盖住院、门诊、海外医疗在内的全面保障计划，并根据客户的需求偏好差异化保费定价，以匹配不同家庭的投保预算。该产品广泛覆盖了国内优质的公、私立医院，乃至全球顶尖的医疗机构，可针对不同程度的疾病，为客户提供最合适的诊疗服务。网络内医疗机构免现金直付，让医疗与理赔流程更加便捷顺畅。该产品还提供覆盖诊疗前、中、后的全旅程健康服务，以及线上家庭医生、海外就医协助和MDT多学科会诊等多项增值服务。

与此同时，安盛天平还推出了盛世守护珍爱版健康保险，可作为客户现有健康保障的有力补充。凭借覆盖广泛的医疗管理方案，该产品为客户提供“一站式”医疗保障支持，零免赔额赔付社保范围内的80%住院费用、住院前后的门急诊医疗费用，并针对意外身故、残疾，以及猝死提供相应的附加保障。

感谢大家的共同努力，位客户带来真正能够满足他们需求的产品。此次面市的综合健康保险，体现了我们为满足中国家庭独特保障需求所付出的不懈努力，和在他们健康旅程中一路相伴的长远承诺。多元创新的产品，也让安盛天平不只扮演“赔付者”角色，更能真正成为万千中国家庭可以信赖的“陪伴者”。

 

In August, we have rolled out two integrated health products, Signature Inpatient & Outpatient Medical Insurance, as well as Modular Health Insurance, further enriching our product portfolio in health insurance and providing China families with an expanded range of choices for customized medical management plans.

The Signature Inpatient and Outpatient Insurance provides customers with comprehensive protection covering outpatient, inpatient, overseas medical treatment with differentiated premium pricing based on customers’ requirements and preferences, suited to a range of family budgets. Giving access to a wide range of domestic public and private medical resources, as well as top medical institutions worldwide, customers can more easily receive the appropriate diagnosis and treatment approaches for different degrees of diseases. Bills can be paid directly among in-network hospitals, simplifying the process of medical treatment and claim settlement. The product also includes multiple value-added services covering the entire healthcare journey before, during and after consultation, along with access to an online family doctor, overseas medical assistance, and MDT multidisciplinary consultation.

In addition to Signature IPOP, AXA Tianping has also introduced Modular Health Insurance as a strong supplement to a range of existing health insurance plans. Policyholders can enjoy “all-in-one” medical support with expanded spectrum of choices for medical management plans. The Modular product compensates for 80% hospitalization expenses with zero deductible within the scope of social insurance, as well as inpatient cost, outpatient and emergency medical expenses caused by the hospitalization, providing corresponding protection for death and disability caused by accidents as well as sudden death.  

Thanks to the teams for bringing to market what customers really need. The introduction of the two products reflects our ongoing dedication to meeting the unique needs of families in China, accompanying them along every step of the way of their healthcare journey. It is a realization of our commitment to be not just a Payer, but a Partner to Chinese families.

破局气候变化应对

AXA’s Solutions for Climate Change

 

刚刚过去的7月，河南省遭遇罕见特大暴雨，包括省会郑州在内的多个城市出现内涝；同期超强台风“烟花”所经之处也给当地人民群众造成严重的生命和财产损失。气候变化及其引发的气象灾害已经成为全人类面临的重大挑战。作为全球领先的业界领袖，安盛利用先进技术优势，结合场景运用，以保险+科技打开了金融业应对气候变化的局面。

今年7月，安盛作为产品设计及再保险方，在新疆落户了中国首单商业性气象收入保险 —— 安盛作为产品设计及再保险方，为新疆博乐市地区玉米种植农户的3000多亩作物提供了842万风险保障。通过对博乐和塔城地区过往灾害气候事件进行历史损失、灾因分析、气候风险曝露等多维度的调研，安盛专业团队得出其主要面临暴雨、强风和冰雹等频繁气象灾害的威胁，将造成种植损失的灾因以天气指数型的方式纳入保险责任，量身定制了玉米暴雨、强风和冰雹指数保险。在气象灾害发生时，安盛依据气象指标第一时间给农户进行理赔，有利于种植户灾后迅速恢复生产，有效帮助政府和投保人分摊风险，平滑收入曲线，实现灾年赔付、丰年补充的全周期灾害管理。

正如集团董事长德尼· 杜威先生在2021中国社会责任投资国际论坛中的发言所说：“作为一家负责任的企业，安盛除了肩负‘保险使命’以外，也在‘投资者’的层面做好与环境相关的投资评估，通过采取一系列行动，发挥金融业在气候变化，环境保护方面的积极影响。”

In July, extreme and prolonged rainfall and floods has paralyzed the greater Henan province and affected millions of people. The super typhoon “In-Fa” also caused serious losses of life and property. Climate change and its meteorological disasters have become a significant challenge for all mankind. As the world’s leading industry leader, AXA has made use of the advantages of in-tech, combined with scenario application, and opening up opportunities of the financial industry coping with climate change through insurance + technology.

This July, AXA settled the first domestic commercial climate index insurance in Xinjiang as a product designer and reinsurer. This insurance product provided a limit of 8.42 million RMB against climate risks for more than 3,000 mu of maize farmers in Bole city. Climate index insurance shows broad prospects and great potentials in solving problems such as climate, catastrophe, agricultural food securities, and spreading the losses caused by climate change.

In the case of Xinjiang maize insurance, AXA investigated historical loss, peril analysis, and climate risk exposure in Bole city and Tacheng areas, and concluded that these areas are mainly threatened by frequent climate risks such as heavy rainfall, wind storm and hail. AXA incorporated the perils that cause losses to farmers into its insurance liability in the form of climate index insurance and tailored the rainfall, strong wind and hail index insurance for maize. The insurance company will pay the claims instantly according to the weather indices when disasters occur, which benefits farmers with fast recovery in production after disasters. This insurance can effectively help local government and the insured to share risks, smooth their income curve, and realize the full cycle of disaster managing service that accomplishes claim payment in years with disasters using premiums from abundant years.

As Denis Duverne, Chairman of Board of AXA Group, said in his speech at the 2021 International Forum for China Impact Investing: “AXA has twice as many opportunities to make positive contributions to the climate and environment, not only as an insurer, but also as a responsible investor that accesses environment-related metrics for environment-related investments.”

青岛分公司“2020年度消费者权益保护评价”获最高评级

Qingdao Branch Scored at the Top in 2020 Consumer Rights Protection Evaluation

 

8月3日，中国银行保险监督管理委员会青岛监管局通报了青岛市首届消费者权益保护评价结果，安盛天平青岛分公司在31家财险公司中拔得头筹，荣获最高评级。

让我们恭喜青岛分公司取得的傲人佳绩，也为分公司同事送上诚挚的谢意与掌声。是你们以正直、勇敢的精神面貌奋勇直前，将以客户为中心的服务理念转化为持久的行动，细化为对本职工作的兢兢业业，对客户需求的专业耐心、周到体贴。

鲲鹏万里，你我同行，希望全公司同事都能够践行客户至上的价值观，不断提升服务水准，为客户带来超越预期的服务体验。

The Qingdao branch has scored in the top batch among 31 general insurers in the city’s first consumer rights protection evaluation held by CBIRC Qingdao Bureau.

Congratulations to Qingdao colleagues for your efforts in gaining the inspiring recognition from regulators. I’m very proud of what you have demonstrated in practicing the Customer First value and dedicating yourselves to work.

Qingdao colleagues set a good example to all of us in the Soar to Success journey to bring more convenient and relevant services to our customers.

 

2021亚洲保险大奖摘星

Winning at the Insurance Asia Awards 2021

 

8月16日，2021亚洲保险大奖结果揭晓，安盛天平荣膺“中国年度数字化保险项目大奖”，我们的数字化创新项目“安盛安美”一站式服务平台在向客户提供便捷、个性化健康管理服务，全方位赋能客户健康生活等方面的卓越表现受到亚太区市场与行业专家的高度认可。

2021亚洲保险大奖获奖名单 Winners’ list

一站式线上健康管理平台“安盛健康在线”于2020年11月在中国市场亮相，并在2021年6月经过升级后正式更名为“安盛安美”，帮助用户轻松管理全家人的身心健康。该平台提供药品购买与配送、专属家庭医生和儿童健康专线咨询等一系列极具特色的便捷服务，全方位管理用户身心健康，满足日常管理和专家咨询在内的各类需求。此外，客户还可通过该平台，享受在线理赔、电子保单、一键续保等服务。“安盛安美”的服务范围横跨整个亚太地区，此前已先后在中国香港、日本、菲律宾和印度尼西亚等地区市场成功推出，并计划在不久的将来，覆盖泰国和其他市场。

桃李不言，下自成蹊。奖项凝结着我们每一位安盛人的辛勤耕耘与努力拼搏，也是我们始终以客户为中心，坚定不移地由“赔付者”到“陪伴者”转变的战略所得到的认可和肯定。让我们继续推动“鲲鹏万里”稳步前行，为更多中国家庭的健康保驾护航。

 

We won the Digital Insurance Initiative of the Year – China at the Insurance Asia Awards 2021 on August 16. The award recognized AXA Tianping’s outstanding achievements in providing convenient and personalized health management service to Chinese customers with its all-in-one digital platform EMMA by AXA.

Emma by AXA was officially released in mainland China in November 2020, with the latest update launched in June 2021. Allowing users to easily track and manage the physical and mental health of their whole family, Emma by AXA provides a range of convenient features including drug delivery, family doctor, child health service that cover both physical and mental requirements, both daily care and professional consultation. Customers can also enjoy convenient services such as online claim settlement, electronic insurance policy and one-click insurance renewal through the platform. As a platform spanning the entire Asia-Pacific region, Emma’s debut in mainland China comes after successful launches in markets including Hong Kong, Japan, Philippines and Indonesia, with additional plans underway to expand to Thailand and other markets in the near future.

Big thanks to everyone who have strived for better serving our customers and being recognized as we implement the customer-centric ‘Payer to Partner’ strategy.

齐鲁保2021成功发布

Qilubao 2021 Shandong Public Private Partnership Inclusive Insurance Launched

 

8月21日，由安盛天平参与设计、共保与推广，为济南市民带来普惠保障的惠民保险“齐鲁保2021”正式上线，体现了安盛集团“守护生命之本，践行人类进步”的品牌承诺，我们积极响应政府的惠民号召，助力打造完备的社会保障体系，解决民生痛点，推动社会发展。

 

“齐鲁保2021”是一款专为济南医保（含山东省直医保）参保人定制的商业补充医疗保险产品，统一保费标准、统一待遇标准、统一保障范围，具有广覆盖、高保额、可持续的特点。每年仅需150元保费，就可以获得最高赔付比例达80%的大病住院自费医疗报销，累计保障额度高达300万元。

 

这是继2020年参与发布“北京京惠保”之后，安盛天平再次投身惠民保项目，将安盛集团成熟的保障理念应用于中国市场，为本地市民带来实实在在、惠民便民的医疗健康保障。展望未来，安盛天平将继续积极响应“保险姓保”的监管号召，坚守以人为本的理念，为消费者提供优质、可靠、便利的保障服务，不辜负每一份信赖。

“Qilubao 2021” – the Shandong Public Private Partnership Inclusive Insurance was launched on August 21 for residents in Jinan, the capital city of Shandong Province. The project involves AXA Tianping in product design, co-insurance and promotion. In line with government’s efforts to construct a comprehensive, multi-level medical security system and to provide trusted, worry-free health protection to local residents, Qilubao 2021 fully demonstrates AXA’s Purpose of “acting for human progress by protecting what matters”.

Priced at RMB 150 per person per year, the product is supplementary to Jinan’s basic medical insurance as well as the province’s direct basic medical insurance in other parts of Shandong. It provides up to RMB three million in protection, in which 80% of the inpatient cost for critical illness can be covered.

In addition to the ‘Beijing Jinghuibao” in 2020, the “Qilubao 2021” is another a remarkable achievement employing our strong global expertise to provide trusted, worry-free health protection to local residents. Looking ahead, we will continue to adhere to regulation requirements, our commitment to customers, to promote the implementation of insurance inclusiveness and empower more people’s lives nationwide.

走近商业险事业部

Spotlight on Commercial BU

商业险在我们转型成为价值驱动多元业务的过程中非常重要。我非常自豪能够拥有一只专业、专注的商业险团队，为我们的企业客户带来世界级品质的抗风险解决方案。

这个月，首席商业险业务官曾翔带领他的团队通过一段视频，展示了团队风貌和个人风采。通过这段视频，你会了解到商业险团队服务企业客户的过程，如何心系客户，共抗风险，危难之中显身手。

这是一支充满活力的团队，他们的自信、热情和才华令我印象深刻，希望你们也能喜欢这支vlog。

（供中国大陆区以外同事观看,

For AXA colleagues outside mainland China)

 

Commercial business plays a vital role in our pivot to value-driven multi-liner model. I am very proud that we have a dedicated team helping corporate clients with world-class risk management solutions.

In this month’s team vlog, Chief Commercial Officer Shaw Zeng and his team will introduce themselves, and showcase their personalities. You will get a glimpse of how they serve and protect clients, especially during difficult times.

The vibrant team really inspires me with their confidence, passion and talent. I hope you enjoy the vlog as well.

 

对话安盛亚非 安盛亚洲首席法律合规官汤善娴

Dialogue with AXA Asia Chief Legal & Compliance Officer

Cindy Tong

非常感谢安盛亚非市场和公共事务处的同事们精心制作这一系列的对话视频。从越来越高的阅读量中，我看到了大家对亚非市场高涨的兴趣。

八月，我邀请到了亚洲市场的首席法律合规官汤善娴女士，就打造中国团队与亚非市场协同性分享她的观点，同时她也向我们介绍了安盛天平在贯彻集团标准的过程中遇到的挑战和最新的进展。作为土生土长的香港人，她在视频中也推荐了在香港最喜欢探访的地方，以及非常地道的餐厅。

请点击下方视频或链接观看更多关于Cindy的故事。

（供中国大陆区以外同事观看, For AXA colleagues outside mainland China)

Great thanks to Asia & Africa office colleagues and our communications team for making the video dialogue series for the past five months. I see a growing interest in knowing more about our Asia & Africa colleagues from the rising readership.

This month, I have invited the Chief Legal & Compliance Officer Cindy Tong to share her thoughts of building the synergies between local team and Asia & Africa Office, as well as the key challenges and latest updates for AXA Tianping implementing AXA Group Standards. Born and raised in Hong Kong, Cindy also recommends her favorite places to visit and to eat real local food.

Please click above video and link to find out more.