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“变革转型，人力先行”全国机构人力资源研讨会
“Transformation, Human Resource Go first” – 2021 National Branch Human Resources Conference Successfully Held

11月1日到11月3日，“变革转型，人力先行” 全国机构人力资源研讨会圆满召开。此次会议邀请了来自全国各家机构的综合管理部负责人集聚一堂，共同研讨在公司转型关键期人力资源工作的战略方向和规划，同时通过互动式讨论充分了解机构现状和组织诊断。

会议内容包含机构组织架构转型工作进展汇报、人才发展-“安盛人才官”项目介绍、人才发展-机构培训发展项目介绍、机构制度梳理项目介绍、探讨转型下如何先行-人力资源自身转型及体现新的价值定位、探讨机构面临的痛点与挑战等共性问题、探讨可以解决的思路与方案等。此外，作为安盛人才官的首期专项培训，就人才开源难问题请到了专家来打开思路，助力招聘。

这次会议也听到了许多来自机构一线的声音。我们一起来听一听：“公司在转型在变革，条线也在转型在突破，这次研讨会让我看到和体验到了变化，我会把所学所想带回去，融入到我们机构的变革中去”；“创新、透明、协作、开放，努力成为各条线转型路上的陪伴者” ；“重任在肩，拥抱变革。团结就是力量，希望有更多的机会聚在一起研讨”

2021 National Branch Human Resources Conference “Transformation, Human Resource Go first” was successfully held from Nov.1st to 3rd, 2021. Heads of general management departments across the country participated the conference to discuss HR strategic planning during the critical period of transformation, as well as to fully understand current branch situations and organizational diagnosis by group discussion.

The conference included several parts: branch organizational transformation summary, “AXA Ambassador” talent project, branch talent development project, branch policy review project, discussion on how to change from HR role first and seeking for our new values, discussion solutions for pain points and challenges faced by branches. In addition, as 1st professional training for AXA Ambassador, market expert was invited to share some best practices and open our mindsets to help solve talent sourcing problems.

I am glad to hear branch voices during the conference and willing to share with you what I have heard. “The company is in the critical period of transformation. Branches should keep up with the rhythm of company’s development. I will change from myself and bring what I learnt from the meeting back to our branch.”; “Innovation, transparency, collaboration and openness, strive to be a good partner of transformation road.”; “It’s our responsibility to embrace and drive change. One AXA, one team. Hope we have more oppor.

 

以爱驱散孤独，以陪伴治愈病痛
Love and Accompany is the Best Cure

11月12日下午，坐落在上海儿童医学中心的“爱佑X安盛童乐园”迎来了八位来自上海总部的员工志愿者。她们把对病患孤儿的关心和牵挂倾注在手中的一针一线里，用三个小时的时间为这群可爱的宝贝缝制了爱心口水巾。

“童乐园”自六月份正式运营以来，为来自全国各地的病患孤儿打造了一个温馨的休憩空间，让他们在疗愈伤痛之余，能够在精心照顾下养护身心，对此我十分欣慰。

童乐园篇，我也一直知道，同事们希望在“童乐园”陪伴宝贝的热情从未因疫情而减弱半分，尽管此前组织的爱心探访被迫取消，仍会想方设法通过 “公益集市”等活动表达对“童乐园”公益项目的支持。真心感谢同事们持续的热情和能量，也无比坚信，我们的爱汇聚在一起会很强大，可以驱散他们的孤独；我们的陪伴若能坚持，足以抵御他们的病痛。

我非常赞同这句话：我们用爱治愈孩子，孩子用会用爱来治愈这个世界。安盛在全世界的使命是“守护生命之本，践行人类进步”。守护好这些宝贝们的健康，就是守护好人类的进步的希望；希望之火不断延续，社会就有不断进步的希望。

最后，特别鸣谢渠道发展中心个人渠道管理部的王婷，系统规划部的董贞君、安秋艳，财务会计部的陈蕾、廖舒雅，市场营销及公共事物部的郑萌、余姝毅、杨欣，你们用润物无声的力量， 正在一点点改变这个世界。

On November 12th, in the afternoon, eight colleagues from Shanghai headquarters landed on [Aiyou x AXA Playroom] that is located in Shanghai Children’s Medical Center to show their love and care for the sick orphans, through three hours of countless stitches and threads, which is three hours of hard work for sewing baby bibs.

“Aiyou x AXA Playroom”has been officially put into operation since July. I am very pleased to learn that those sick orphans from orphanages across the country are able to have a friendly and warm space dedicated to them, apart from the cold clinic in Shanghai Children’s Medical Center.

I have always known that our colleagues’ have big hearts. Your philanthropic enthusiasm has not been affected a bit, even in face of the forced cancellation of onsite volunteering activity due to the prevention and control of the epidemic. Instead, you keep showing your support through other formats, such as the organization of “charity flea markets”. I sincerely am grateful for your continuous enthusiasm and energies, and I am deeply convinced that our love is strong enough to dispel their loneliness, and our accompany can help cure their pain.

It is also my belief that the children that we cure today, will help to heal the world tomorrow. While AXA’s purpose is to ‘Act for Human Progress by Protecting What Matters’, children are what really matter to us. Children are the flames of hope, and as long as these flames remain, our humanity is expected to make continuous progress.

Finally, special thanks to Ting WANG, from Distribution team; Zhenjun DONG and Qiuyan AN, from IT team; Lei CHEN and Shuya LIAO, from big Finance team, and last but not least, Sheen Yang, Zoe ZHENG and Angelika YU, from Marketing & Communications team. I would like to express my most sincere gratitude and thank you for helping change the world using your power.

商业险捷报

Commercial Line New Milestone

恭喜商业险团队天津港大爆炸案追偿成功，收获了公司史上最大一笔代位求偿收益 —— 1.13亿元。

2015年8月12日发生了震惊中外的天津港大爆炸。安盛的客户在事故中也遭受了重大的损失。事故发生后，商业险团队迅速行动，服务客户，并在随后五年的时间里，克服海内外各方压力，历经了多轮协调与谈判，最终拿下了这起追偿案。感谢商业险团队，感谢你们没有放弃、坚持到底，保证商业险盈利，助力公司业务转型。

 

Congratulations to the Commercial team for successfully pursuing the Tianjin Port explosion Insurance recoveries and gaining the most subrogation fees ever for AXA Tianping – 113 million yuan.

Since the Tianjin Port explosion in 2015, our team has taken immediate measures, following closely with clients who suffered significant losses during the incident and negotiating with multi-parties despite various setbacks across geographies in the past five years. Thanks to the team’s dedication and perseverance in making this recovery profit and contributing to the business transformation.

亚洲金融年会2021年度品牌影响力保险公司

Winning Insurance Brand of The Year at the 16th Annual Finance Summit of Asia

11月2-3日，以“洞鉴未来 拥抱保险新趋势”为主题的21世纪亚洲保险年会在北京召开，应主办方邀请，我在2日的开幕式进行了主题演讲，以远程连线的方式与业界专家和金融机构高管们交流心得体会，探讨行业的趋势与未来。在演讲环节中，我以“拥抱可持续，重构新金融”为主题，分享了安盛天平健康转型之路，并从一站式抗风险解决方案、数字化解决方案、心理健康和深刻洞察等四个维度阐述了观点。

在演讲环节中，我从健康转型的角度解读了本次年会的主题——“拥抱可持续，重构新金融”，并从一站式抗风险解决方案、数字化解决方案、心理健康和深刻洞察四个维度分享了我的观点。

同时，在此次亚洲金融年会中，安盛天平荣膺2021年度品牌影响力保险公司奖项，这是对公司品牌影响力的高度肯定。此外其他的获奖者也包括工银安盛等等。

 

On November 2^nd, the 16th Annual Finance Summit of Asia organized by the leading financial publication 21st Century Business Herald was held on November 2nd and 3rd in Beijing. I was invited to speak at the opening session for the event, joining virtually with senior executives and experts from pioneering financial institutions and discussing the industry’s trends and future.

During the opening session, I shared my views on our health transformation amid the fast-evolving China market, the future of which lies in every aspect of health including ones-top risk management solutions, digital solutions, mental health and in-dept health insights.

At the event, AXA Tianping was also awarded The Insurance Brand of the Year at the summit, recognizing us as a leading international insurance brand in the local market. Other winners at the event also include ICBC-AXA.

对话安盛亚非——安盛亚洲首席运营官
Dialogue with AXA Asia & Africa Leaders
Mark Seifried, Chief Operations Officer, AXA Asia

这个月的对话安盛亚非的视频栏目中，由安盛亚洲首席运营官Mark Seifried向我们讲述他的故事。Mark是美国人，但是能讲一口流利的普通话。所以在这期视频中你将听到他全程用普通话介绍自己并快问快答。他对中国团队也赞不绝口。

欢迎点击下方视频观看详细内容。

（供中国大陆区以外同事观看,For AXA colleagues outside mainland China)

This month’s dialogue with AXA Asia & Africa features Mark Seifried, the Chief Operations Officer of AXA Asia. He is American and can speak fluent Mandarin. You will see Mark telling his story and answering quickfire questions in Mandarin throughout the video. He also speaks highly of the China team.

 

感恩有你 一路同行

Celebrating Thanksgiving at AXA Tianping Headquarter

11月25号周四下午，安盛天平在总部瑞明大厦开启了暖冬的感恩仪式。在这个温馨的节日里，我们感谢可爱的团队和伙伴的互相支持，感怀一起走过的日子，感动在每个坚持的时刻。

在人力资源团队的组织下，当天的活动除了有精美的茶歇点心，还有一面精心设计的感恩墙，精选了一些来自总部及机构同事们的感谢信。信件虽不长，句句感人心。

活动中，中国大陆、香港和澳门行政总裁尹玄慧Sally Wan女士首先开场致辞，表达了安盛对中国市场的期望，同时对各位安盛同仁们致以感谢，激励大家在企业发展和转型的道路上继续前进。随后中国大陆、香港和澳门首席渠道官鲍可维Howard Pou先生以及新任安盛天平首席转型官李俊豪Jonathan Li先生发表了感恩节致辞，对未来的合作和发展给予肯定与期待。

很遗憾感恩节活动当天我未能与大家相聚，只能通过写信的形式向大家表达感谢。安盛天平的各位管理层成员也通过阅读感谢信的方式，向各自的团队表达了真挚的感谢并合影留念。

今年是安盛天平推广感谢信活动的第一年，人力资源部基于后台数据反馈，表彰了今年收到感谢信及发出感谢信最多的几位同事。Sally也为同事们颁发了一份暖心礼物。现场活动气氛热烈。

一路走来，安盛天平始终有大家的陪伴，感谢大家一直都在。让我们携手共进，共创未来。

On November 25^th, Ruiming headquarter celebrated the Thanksgiving Day gathering employees, the management team and special guests. Thanks to Human Resources’ arrangement, the event brings with it an atmosphere of exuberance, delicate food and great company. It’s also a time of speaking out our gratitude to each other. A thank-you wall was also set up to display thank you letters from our colleagues.

Ms. Sally Wan, CEO of Great China opened the session, reinforced China’s role in AXA’s strategy, and delivered her appreciation to all AXA colleagues in driving the company growth. Mr. Howard Pou, Chief Distribution Officer of Great China and Mr. Jonathan Li, Chief Transformation Officer of AXA Tianping also expressed their anticipation to the future cooperation.

It’s a pity that I was not able to join the event in person and could only wrote a letter to say thanks to you all. The AXA Tianping management team also read their thank-you letters at the event.

This is the first year HR launched the Appreciation Campaign through email and Staff WeChat. We can see from the thank-you wall that many of you are actively using it to send gratitude to co-workers. During the event, Sally was also invited to present the awards to recognize those who received and sent the most Thank You Cards.

《21世纪经济报道》采访
Media Interview with 21st Century Business Herald

11月2日，在以“洞鉴未来 拥抱保险新趋势”为主题的21世纪亚洲保险年会上，我接受了主办媒体《21世纪经济报道》的采访，深入探讨了安盛人如何在时代潮汐的变化中，为客户提供财务安全保障，守护他们的幸福和健康。欢迎大家点击原文链接查看采访报道。

欢迎大家点击原文链接查看采访报道

原文链接：《21世纪经济报道》采访

During the 16th Annual Finance Summit of Asia, I did an interview with the leading finance publication 21st Century Business Herald and talked about AXA’s insights in Chinese family health needs and its solutions to cover both physical and mental health.

同呼吸共命运，关注全球可持续发展
Taking Action for Global Sustainable Development Goals

纵观全球，无论是今年的联合国气候变化大会，还是世界城市日，都在关注全球可持续发展和人类命运共同体等重大问题。 “守护生命之本，践行人类进步”是们安盛的使命。保护我们的地球对于我们的员工，客户，乃至整个社会，都至关重要。对于安盛而言，气候一直是一个具有挑战意义的战略性话题，我们也始终致力于成为一家改善气候环境的标杆企业。

今年在安盛天平，人力资源部首次引入了集团“安盛气候学院（AXA Climate Academy）”的课程，并在10月的安盛学习周加以推广和宣传。整个课程主要分为以下三大模块：

1. 了解气候科学
2. 重新思考业务
3. 承诺致力改变

我们准备了内容丰富的线上视频课程，同时也将课程内容加以总结和升华，以邮件的形式分享给到每位安盛员工。气候、环境、低碳和可持续发展，这些与我们每个人都息息相关的话题究竟意味着什么？员工通过安盛气候学院的课程，为安盛的可持续健康发展添砖加瓦。

千里之行始于足下，未来我们也将持续关注气候问题，为安盛的气候事业添砖加瓦。

Global Sustainable Development and a Community with a Shared Future for Mankind are hot topics on COP26 and World City Day this year. “Acting for human progress by protecting what matters” are our AXA mission. Protecting our earth is critical to our employees, customers and the whole world. Climate is a strategic challenge for AXA and we’d like to be the role model organization in Climate Change.

We introduced AXA Climate Academy from AXA Group for the very first time this year and launched the courses during Group AXA Learning Week in October 2021.  The main course includes 3 modules:

1. Learn the science
2. Rethink the business perspective
3. Commit to change

We have online courses and highlights of content and share with our employees. Climate, environment, low-carbon and sustainability are popular themes that related to our daily life. What do they mean to us? In our AXA Climate Academy, our employees got the answers! AXA Climate Academy program helps us better understand the basic science of climate, understand the role AXA must play and more importantly empower us to commit to change and embrace future!

Small changes make a big difference to tackle climate change. We will keep focusing on climate and contributing on AXA’s climate missions.

CEO寄语

亲爱的安盛天平同事，

天高气爽，白驹过隙，回味去年此时，我们刚刚推出了便民利民的“北京京惠保”，将健康保障带给更多有需要的人们。今年十月，我们携手更多合作伙伴，延续温暖，发布了2021年“北京京惠保”，保障升级，扩充了保障范围和特药目录以及健康服务，继续为北京市民带来贴心保障，并助力多层次医疗保障体系建设。

十月也是数字化和大数据之月。我们开展了数据周和Data Open Day活动，发布了《安盛天平数据治理白皮书》，正式开启公司数据治理的新篇章。另外，在信息技术团队的努力下我们赢得了今年的保险数字化生态创新先锋奖。

在这期内容中，你也会了解到安盛集团董事长在2021金融街论坛中对绿色金融和可持续发展的看法，以及安盛天平在《经济学人》活动上分享的健康前瞻观点。

请大家注意防护，享受怡人的秋日。

亚明

CEO Message

To AXA Tianping Family, 

I hope you all enjoy the gorgeous weather of this season. As we enter the cooler months of 2021, I reflect on how time passes so quickly and when we launched the Beijing Jinghuibao Inclusive PPP Insurance and supported broader communities this time last year. We are carrying out this commitment and joined hands with more partners and rolled out the 2021 version of Beijing Jinghuibao inclusive PPP Insurance in October this year. The program has been updated with broader coverage, more specific remedies and health management services to benefit Beijing residents, and support the multi-level medical security system.

It’s also the month of digitalization and big data. We’ve kicked of the Data Week and held the Data Open Day events, where AXA Tianping Data Governance White Paper was released and opened a new chapter of the company’s data governance. The team was also awarded the Insurance Digital Ecosystem Innovation Pioneer.

In this month issue, you will also read about group chairman Mr. Denis Duverne’s speech about green finance and sustainability at the 2021 Financial Street Forum and AXA Tianping’s health insights at the Economist seminar.

Stay safe and enjoy the wonderful season!

Yamin

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