Category: Uncategorized

首席执行官左伟豪莅临江苏分公司指导工作

AXA Tianping CEO Kevin CHOR visits and advises on Jiangsu Branch development

2023年4月13日上午，安盛天平首席执行官左伟豪莅临江苏分公司指导工作，执行副总裁周连成、CEO办公室总经理戴思远随同，江苏分公司全体管理干部及职场员工热烈欢迎左总一行的到来。

首先，左总对江苏分公司去年取得的成绩给予了肯定，同时对江分2023年的发展提出了新的期许：一、要求在车险市场变化不可控因素的影响下，提前做好预判，适度调整规划节奏，实现多元化发展。非车发力，特别是健康险和商业险要主动应对，争取实现新突破；二、车险商改考验团队的经营能力，对市场变化即时调控，面对商改积极响应，做好应对举措；三、进一步加强成本管控，利润导向，实现由成本中心向利润中心的新转型；四、要求江苏分公司明确目标，做好管理规划，全力以赴，完成2023年总部下达的预算目标。

江苏分公司总经理吴波接着对分公司2022年经营情况、改善举措、2023年重点工作规划以及一季度的达成落地情况做了详细汇报。分公司总经理们也各自就分管及协管板块经营情况做了重点汇报，左总及总部领导适时对报告内容提出疑问、现场沟通并给出指导意见。

中午，左总一行与江苏分公司参会干部共进工作午餐，来自省内各地市的管理干部分别介绍了自己所在城市的特色、产业结构、历史文化和风土人情，把江苏多元文化交融的特色展现得淋漓尽致。在和谐融洽的就餐氛围中，各三级机构负责人也表达了对完成2023年经营指标的决心和信心。

下午，左总一行拜访了鑫山代理，双方就安盛品牌、产品特色和优势，及未来渠道合作的方向，进行了充分地沟通和交流。

左总一行的到来，极大地提升了江苏全体员工的信心，给分公司的经营发展指明了道路。江分将紧跟总公司战略步伐，在机遇面前主动出击，在风险面前积极应对。坚定信心，加快转型步伐；奋勇争先，实现可持续发展；目标所向，使命必达。

On the morning of April 13, 2023, CEO of AXA Tianping Kevin Chor, AXA’s Executive Vice President Liancheng Zhou, and AXA’s CEO Office General Manager Siyuan Dai visited the Jiangsu branch of AXA Tianping.

Kevin recognized the achievements of the Jiangsu branch in 2022 and put forward the following expectations for 2023: I) to foresee and adjust plans accordingly in face of uncontrollable factors in the auto insurance market, and to follow a diverse development path involving the development of health insurance and commercial insurance; II) to make relevant adjustments in response to market changes and to actively respond to the commercial reform of auto insurance; III) to be profit-oriented and to strengthen cost control, achieving the transformation from cost-centred to profit-centred; IV) to make the branch’s goals clear and manage the plans accordingly, and to fulfil the budget target issued by headquarters.

Bo WU, General Manager of AXA Tianping Jiangsu Branch, gave detailed reports on the branch’s operations in 2022, actions for improvement, key work plans for 2023, and the branch’s progress in the first quarter. Leadership from the headquarters raised questions afterwards and had on-site communications with the general managers.

Kevin, Liancheng, and Siyuan had lunch with the management team of the Jiangsu Branch. Colleagues hailing from different cities in Jiangsu introduced their hometown’s special features, industrial structure, history, and culture. During lunch, the management team also expressed the determination and confidence in achieving their operation goals in 2023.

Kevin and the accompanying delegation visited the GM Financial Service office in the afternoon, exchanging thoughts on AXA Tianping’s brand, product features and advantages, and the direction for future cooperation.

This visit boosted the confidence of all employees of the AXA Tianping Jiangsu branch and made clear the branch’s development path. The Jiangsu branch will follow the strategy laid out by headquarters and actively seek opportunities and enthusiastically respond in face of challenges. With determinationa and confidence, AXA Tianping will accelerate transformation and realize sustainable development goals.

安盛健康险论坛在泉城济南圆满举行

Successfully Holds “Employee Welfare Protection Plan” Roadshow in Jinan

4月11日，旨在促进健康险可持续发展的安盛员工福利保障计划路演在泉城济南顺利启动。本次活动以“同心同行，转型求盛”为主题，围绕公司今年的业务重点——员福业务展开深入讨论，充分发挥了安盛在健康保障和企业服务方面的综合优势，借由集团丰富而成熟的运作经验，以及对于身心健康的全面关照，将为企业客户带来不一样的赋能体验。

安盛天平首席市场营销及公共事务官黄长青女士表示，“安盛集团强大的资本实力，专业的技术能力、丰富的产品线和优质的客户服务，结合安盛天平遍布全国，尤其是在山东地区的服务网络，以及扎根本土市场，对客户需求的深刻洞察，是安盛天平区别于其他外资财险公司的独特优势。”

安盛天平首席市场营销及公共事务官黄长青女士

刚刚发布的《2023安盛心理健康状况调研报告》旨在为个人、企业、医疗健康从业人员和政策决策者提供资讯的报告，帮助听众了解当前社会心理健康状况，监测长远趋势变化。该报告对于年轻世代在当今职场中面临的种种挑战予以了重点关注与深入解读，表明用人企业需要寻求具有针对性的心理健康支持方案，以应对年轻人才流失率激增的潜在风险。

安盛天平C区总经理兼山东分公司总经理毕玉泉先生

安盛天平健康险事业部负责人王春丽女士

因应不同类型企业客户对于员工健康保障计划的个性化需求，安盛提供全面产品责任覆盖、专业服务团队、先进系统支持，确保保障计划的实用性、专业性和时效性，并且提供线上线下健康讲座、企业健康日和企业医务室等定制化健康管理服务，兼顾员工身心全面健康，帮助企业解决员工医疗需求，增强员工归属感，满足企业定制化需求。

“关爱员工，护航企业” 安盛员工福利计划首站路演点亮仪式将活动气氛推向高潮，生动诠释了安盛“从赔付者到陪伴者”的企业愿景。安盛将持续升级健康保障产品与服务，与各位合作伙伴同心同行，继续为更多企业客户提供丰富多元、灵活定制的健康保障解决方案，解除企业后顾之忧，助力实体经济稳健发展。

On April 11, AXA’s “Employee Welfare Protection Plan” Roadshow, aimed at promoting the sustainable development of health insurance, was successfully held in Quancheng, Jinan. With the theme of “Make it better”, the roadshow centers on the business focus of this year: the employee welfare protection plan.  In-depth discussions were carried out, giving full play to AXA’s comprehensive advantages in health protection and corporate services, leveraging AXA’s mature experience in comprehensive care for physical and mental health to bring a different empowerment experience to corporate customers.

Eva HUANG, Chief Marketing and Communications Officer of AXA Tianping, stated, “AXA Tianping’s capital wealth, professional technical capabilities, rich product lines and high-quality customer service, nationwide layout and localization, and deep insight into customer needs are the unique advantages that distinguish AXA Tianping from other foreign-funded property and casualty insurance companies.”

AXA’s employee welfare protection plan is based off the results of the recently released 2023 AXA Mental Health Survey, and aims to provide information for individuals, businesses, healthcare practitioners, and policy decision makers, helping audiences to understand the current state of social mental health. The report gives in-depth interpretation of the various challenges faced by the young generation in today’s workplace, which highlighted the need for employers to launch mental health support programs to address the potential risk of attrition of employees.

In response to the individual needs of different corporate customers for employees’ health protection plans, AXA provides comprehensive product liability coverage, professional service, and advanced online and offline system support to ensure the practicability, professionalism, and timeliness of the insurance plan. Customized health management services such as lectures, corporate health days, and corporate infirmaries take into account the overall physical and mental health of employees, help companies address their employees’ medical needs and enhance their sense of belonging.

The roadshow culminated in the lighting ceremony, which demonstrated AXA’s corporate vision of “from payer to partner.” AXA will continue to upgrade its health protection products and services, and work together with all partners to continue to provide corporate customers with rich, diverse, flexible and customized health protection solutions, relieve the concerns of enterprises, and contribute to the steady development of the real economy.

安盛亚非CEO韦国敦到访安盛天平

AXA Asia & Africa CEO Gordon Watson visited AXA Tianping

4月3日至4日，安盛亚非CEO韦国敦（Gordon Watson）、安盛亚洲首席战略发展官Françoise Gilles一行到访安盛天平总部及上海分公司，安盛天平首席执行官左伟豪携同总公司管理团队、分公司机构总及全体员工热烈迎接。这也是三年新冠疫情阻隔后，安盛亚洲管理团队首次巡视中国。

4月3日，甫一抵达上海，Gordon一行就马不停蹄地与安盛天平管理团队召开了业务沟通会议，回顾2022年业绩表现及展望2023年规划发展，并就偿付能力管理、分支机构及渠道转型和ESG等专项工作进行了充分细致的沟通。

在参观上海分公司的过程中，Gordon对机构业务转型成果表示了肯定，同时也对业务发展中面临的机遇及挑战提出了问题及想法。在讨论机构未来发展的话题时，Gordon重点关注了车险电销的业务情况，并提出创新方案——尝试通过安盛安美与新媒体的结合来增强与客户的互动，帮助安盛触达更多潜在客群，从而突破业务发展瓶颈。

4月4日下午，以“聚力中国，品质成长”为题的特别全员大会在总部瑞明职场召开。在2800多位员工的翘首企盼下，Gordon对安盛天平在过去几年取得的成绩表示了充分肯定，尤其赞赏面对疫情冲击和市场不确定性时所展现出的非凡韧性和努力。Gordon表示，作为全球领先的保险集团，安盛拥有无以伦比的技术与专业能力，结合中国广阔的市场需求，发展前途将一片光明。集团乐于提供发展所需的资源支持，鼓励安盛天平充分利用资源和优势，进一步洞察客户需求，打造出满足并超越客户预期的产品与服务，凭借差异化优势赢得市场先机。

在随后的互动问答环节中，Gordon以及Françoise分别回答了中国机遇与挑战、安盛亚非战略方向、安盛ESG影响力目标、女性领导力、职涯发展等一系列员工关心的问题。通过表达和传递安盛集团对中国市场的坚定信心与持续投入，把握亚洲发展机遇，实现盈利性增长等信息，两人提振了员工士气与凝聚力，更强化了对于战略转型和目标达成的信心。

From April 3 to 4, AXA Asia & Africa CEO Gordon Watson and AXA Asia Chief Strategy Developing Officer Françoise Gilles visited the headquarters and Shanghai branch of AXA Tianping. This is the first time that AXA’s Asian management team has visited China since the COVID-19 pandemic began.

Gordon and Françoise met with the AXA Tianping management team, reviewing the 2022 performance, and planning the 2023 development. Detailed discussions on specific operations including solvency management, branch and channel transformation and ESG were carried out.

While touring branch offices, Gordon affirmed the achievements of the AXA’s business transformation, and raised questions on the opportunities and challenges faced in business development. On future development, Gordon focused on auto insurance telemarketing, and put forward an innovative plan—to enhance customer interaction through partnerships with new media, and help AXA reach more potential customers, so as to break through business development plateaus.

In the afternoon of April 4, a special all-employee townhall Empower China High-quality Growth was held at AXA Tianping’s headquarters in Ruiming Tower. With 2800 employees attending, Gordon fully recognized the achievements of AXA Tianping in the past few years, especially its efforts and resilience in response to the impact of the pandemic and market uncertainty. Gordon expressed that as the world’s leading insurance group, AXA has unparalleled technical and professional capabilities. Combined with China’s vast market demand, the future of development will be bright. The Group is willing to provide the resources needed for development, and encourages AXA Tianping to make full use of resources and advantages to further understand customer needs, create products and services that meet and exceed customer expectations, and win market opportunities with differentiated advantages.

During the interactive Q&A session, Gordon and Françoise answered issues that concerned employees the most including opportunities and challenges in China, female leadership, and AXA’s Asia-Africa strategic direction, AXA’s ESG impact goals, female leadership, and career development. By expressing and conveying AXA Group’s firm confidence and continuous investment in the Chinese market and the importance of grasping development opportunities in Asia to achieve profitable growth, the two boosted employee morale and cohesion, and strengthened confidence in strategic transformation and goal achievement.

亲爱的安盛天平同事，

3月21日，安盛商业险论坛暨“坚持保障本源，助力实体经济”研讨会在广州召开。我们与近百位渠道伙伴相聚在春天的羊城，共享发展机遇、共绘美好蓝图。论坛主题既顺应了两会提出的“高质量发展”的精神号召，也紧扣当下经济复苏、稳定增长的时代机遇。今年是商业险业务的关键之年，我们完善专业队伍体系，打造更强业务能力，创新在线服务模式，持续优化客户体验。随着引入集团优势资源，增强全球承保能力和技术支持，我们将实现商业险和企业险业务的协同并进，在大型企业及特殊风险领域有所突破，成为企业客户可持续发展的长期陪伴者。

另外一则喜讯来自可持续发展领域，2022安盛全球实体可持续发展指数(AXA Entity Sustainability Index)排名新鲜出炉，在这项衡量各实体ESG成熟度的重要考评中，安盛天平以同比增长16.57分的成绩成为全球进步幅度最大的实体（75.77分 vs.59.2分），并以微弱差距位居亚洲市场第三，仅次于泰国（78.43分）和香港（75.93分）。感谢ESG各相关条线同事的共同努力与付出，同时在全球安盛实体愈加重视ESG的背景下，我们仍需稳中求进，戮力前行。

在今年的315期间，围绕“共筑诚信消费环境，提振金融消费信心”的行业主题，公司全面优化网点服务设施，持续提升服务水平，不断完善服务建设，深入开展教育宣传，将加强消费者权益保护内化为可持续发展的基石与基因。我们倡导和追求的高质量发展，也必然指向以客户为中心，更精细、更现代化的方向发展，体现为对从“赔付者”到“陪伴者”这一企业愿景的践行。

道由白云尽，春与青溪长。随着中国经济的恢复和发展，全行业都将迎来更加广阔的发展前景。长远来看，日新月异的技术进步、不断提升的消费者期望，以及日趋纷杂的竞争，都在不断重塑保险的定义。越来越多的家庭或企业客户希望寻找更强有力的保障，我们有信心成为更加值得信赖的伙伴。

Dear AXA colleagues,

On March 21, the AXA Commercial Insurance Forum and the Seminar on “Upholding Principles and Helping the Real Economy” was held in Guangzhou. AXA and nearly a hundred partners gathered in Yangcheng to share development opportunities and draw a beautiful blueprint. The theme of the forum not only responds to the call of “high-quality development” put forward by the two sessions, but also closely adheres to the current era of economic recovery and stable growth opportunities. This year is a critical year for the commercial insurance business. We have improved our professional team system, built stronger business capabilities, innovated online service models, and continued to optimize customer experience. With the introduction of the group’s superior resources and the enhancement of global underwriting capabilities and technical support, we will realize synergies between commercial insurance and corporate insurance, make breakthroughs in group insurance and special risk insurance, and become a long-term companion for the sustainable development of corporate customers.

Another piece of good news comes from the field of sustainable development. The2022 AXA Entity Sustainability Index ranking has just been released, and in this important evaluation to measure the ESG maturity of various entities, with a year-on-year increase of 16.57 points, AXA Tianping became the entity with the largest improvement in the world (75.77 points vs. 59.2 points),and ranked third in the Asian market, closely following Thailand (78.43 points) and Hong Kong (75.93 points). We would like to thank our colleagues in all relevant ESG lines for their joint efforts and dedication. At the same time, in the context of global AXA entities increasingly prioritizing ESG, we still need to make steady progress and move forward with all our strength.

During this year’s 315 period, centering on the industry theme of “building an honest consumption environment and boosting financial consumer confidence”, the company will comprehensively optimize outlet service facilities, continued to improve service levels and construction, and carry out in-depth education and publicity, which will strengthen consumer confidence. The protection of consumer rights and interests is a cornerstone and gene of sustainable development. The high-quality development we advocate and pursue must also point to a customer-centric, more sophisticated, and more modern direction, which is reflected in the practice of the corporate vision from “payer” to “partner”.

With the recovery and development of China’s economy, the whole industry will usher in a broader development prospect. In the long run, rapid technological advancements, rising consumer expectations, and increasingly complex competition are all reshaping the definition of insurance. More and more family or business customers are looking for stronger protection, and we are confident to become a more trustworthy partner.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

亲爱的安盛天平同事，

3月21日，安盛商业险论坛暨“坚持保障本源，助力实体经济”研讨会在广州召开。我们与近百位渠道伙伴相聚在春天的羊城，共享发展机遇、共绘美好蓝图。论坛主题既顺应了两会提出的“高质量发展”的精神号召，也紧扣当下经济复苏、稳定增长的时代机遇。今年是商业险业务的关键之年，我们完善专业队伍体系，打造更强业务能力，创新在线服务模式，持续优化客户体验。随着引入集团优势资源，增强全球承保能力和技术支持，我们将实现商业险和企业险业务的协同并进，在大型企业及特殊风险领域有所突破，成为企业客户可持续发展的长期陪伴者。

另外一则喜讯来自可持续发展领域，2022安盛全球实体可持续发展指数(AXA Entity Sustainability Index)排名新鲜出炉，在这项衡量各实体ESG成熟度的重要考评中，安盛天平以同比增长16.57分的成绩成为全球进步幅度最大的实体（75.77分 vs.59.2分），并以微弱差距位居亚洲市场第三，仅次于泰国（78.43分）和香港（75.93分）。感谢ESG各相关条线同事的共同努力与付出，同时在全球安盛实体愈加重视ESG的背景下，我们仍需稳中求进，戮力前行。

在今年的315期间，围绕“共筑诚信消费环境，提振金融消费信心”的行业主题，公司全面优化网点服务设施，持续提升服务水平，不断完善服务建设，深入开展教育宣传，将加强消费者权益保护内化为可持续发展的基石与基因。我们倡导和追求的高质量发展，也必然指向以客户为中心，更精细、更现代化的方向发展，体现为对从“赔付者”到“陪伴者”这一企业愿景的践行。

道由白云尽，春与青溪长。随着中国经济的恢复和发展，全行业都将迎来更加广阔的发展前景。长远来看，日新月异的技术进步、不断提升的消费者期望，以及日趋纷杂的竞争，都在不断重塑保险的定义。越来越多的家庭或企业客户希望寻找更强有力的保障，我们有信心成为更加值得信赖的伙伴。

Dear AXA colleagues,

On March 21, the AXA Commercial Insurance Forum and the Seminar on “Upholding Principles and Helping the Real Economy” was held in Guangzhou. AXA and nearly a hundred partners gathered in Yangcheng to share development opportunities and draw a beautiful blueprint. The theme of the forum not only responds to the call of “high-quality development” put forward by the two sessions, but also closely adheres to the current era of economic recovery and stable growth opportunities. This year is a critical year for the commercial insurance business. We have improved our professional team system, built stronger business capabilities, innovated online service models, and continued to optimize customer experience. With the introduction of the group’s superior resources and the enhancement of global underwriting capabilities and technical support, we will realize synergies between commercial insurance and corporate insurance, make breakthroughs in group insurance and special risk insurance, and become a long-term companion for the sustainable development of corporate customers.

Another piece of good news comes from the field of sustainable development. The2022 AXA Entity Sustainability Index ranking has just been released, and in this important evaluation to measure the ESG maturity of various entities, with a year-on-year increase of 16.57 points, AXA Tianping became the entity with the largest improvement in the world (75.77 points vs. 59.2 points),and ranked third in the Asian market, closely following Thailand (78.43 points) and Hong Kong (75.93 points). We would like to thank our colleagues in all relevant ESG lines for their joint efforts and dedication. At the same time, in the context of global AXA entities increasingly prioritizing ESG, we still need to make steady progress and move forward with all our strength.

During this year’s 315 period, centering on the industry theme of “building an honest consumption environment and boosting financial consumer confidence”, the company will comprehensively optimize outlet service facilities, continued to improve service levels and construction, and carry out in-depth education and publicity, which will strengthen consumer confidence. The protection of consumer rights and interests is a cornerstone and gene of sustainable development. The high-quality development we advocate and pursue must also point to a customer-centric, more sophisticated, and more modern direction, which is reflected in the practice of the corporate vision from “payer” to “partner”.

With the recovery and development of China’s economy, the whole industry will usher in a broader development prospect. In the long run, rapid technological advancements, rising consumer expectations, and increasingly complex competition are all reshaping the definition of insurance. More and more family or business customers are looking for stronger protection, and we are confident to become a more trustworthy partner.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

安盛天平2022转型年度回顾  

AXA Tianping Looks Back on Transformation in 2022

2022年对安盛天平来说是不平凡的一年。在全体员工的辛勤努力下，我们成功应对了新冠疫情带来的困难，并在转型过程中推动了各个业务条线的非凡进展。

我们在2022年转型方面继续努力践行在加强公司治理方面的承诺。2022年共完成150多项制度更新，其中包括分支机构费用管理政策。同时，我们也成功推进旨在提升效率的行动和项目，实现约1亿元的费用优化。在深化落实机构转型，优化机构布局与资源配置方面，截至2022年底，已有9家二级机构实现阶段性提升。在三级机构优化项目中，90%以上的机构达成了优化目标。公司人均产能提高了38%，保单成本优化8.6%，非车销售团队人数亦增长了50%。

在产品方面，健康险开启了员福业务，并在2022年达成3500万元保费。我们也持续提升健康险核心技术能力建设，将科技融入业务流程。CHEP项目所建立的健康险核心系统，是健康险业务达成同比增长71%的坚实助力。车险客群与车型提升试点，使直销渠道中高端客户数量增加了158%。此外，2022年商业险取得了前所未有的进展。通过与安盛信利的协作，我们加强了商业险条线的承保能力与市场竞争力。安盛安美3.0项目已启动，从整体视角审视客户数字化旅程。

2023年对安盛天平来说至关重要。我们将追求高质量发展，塑造盈利文化。2023年我们的转型目标是：

• 车险双轨并行发展。
• 对于健康和零售险，我们将在中高端健康险板块扩大优势。
• 商业险方面，战略机构进一步拓展至9家。

与此同时，我们也应当时刻遵循监管规定，恪守合规经营，促进公司的可持续健康发展。

2022 is an extraordinary year for AXA Tianping. With the hard work of all employees, we have successfully coped with the difficulties brought about by the new crown epidemic, and promoted the extraordinary progress of various business lines during the transformation process.

In 2022, we continued efforts to deliver on our commitment to strengthen corporate governance. In 2022, more than 150 system updates will be completed, including branch expense management policies. We also successfully promoted actions and projects aimed at improving efficiency, and realized a total cost optimization of about 100 million yuan. In terms of deepening the implementation of organizational transformation and optimizing organizational layout and resource allocation, by the end of 2022, nine secondary institutions have achieved phased upgrades. In the three-level institutional optimization project, more than 90% of institutions achieved optimization goals. The company’s per capita production capacity has increased by 38%, policy costs have been optimized by 8.6%, and the number of non-vehicle sales teams has also increased by 50%.

In terms of insurance lines, the employee welfare business has been launched in the health insurance line, with the premium reaching 35 million yuan in 2022. We continued to improve the core technical capabilities of the product line and integrated technology into business processes. The health insurance core system established by the CHEP project was also a solid boost for the health insurance business to achieve a year-on-year growth of 71%. On the other hand, the pilot program of auto insurance customer base and model upgrade increased the number of mid-to-high-end customers through the direct sales channel by 158%. Lastly, commercial insurance made unprecedented progress in 2022. Through cooperation with AXA XULI, we have strengthened the underwriting capacity and market competitiveness of commercial insurance lines. The AXA Amtex 3.0 project was launched to examine customers’ digital journey from a holistic perspective.

2023 is crucial for AXA Tianping. We will pursue high-quality development and shape a profitable culture. Our transformation goals in 2023 are:

• Dual-track parallel development of auto insurance.
• For health and retail insurance, we will expand our advantages in the mid-to-high-end health insurance segment.
• In terms of commercial insurance, the number of strategic institutions will be further expanded to 9.

At the same time, we should always abide by the regulatory requirements, abide by compliance operations, and promote the sustainable and healthy development of the company.

“商企并进，专业制盛” – 安盛天平召开首次企业险业务推介会 

AXA Tianping Successfully Holds First Corporate Insurance Business Promotion Meeting

在3月7日，以“商企并进，专业制盛”为主题的首次企业险业务推介会顺利召开。 来自总公司管理层、销售企划、商业险、企业险等部门的代表与商企险战略机构同仁共同见证了安盛天平商业企业险在机构的战略布局又迈出关键的一步。

公司首席执行官左伟豪先生为会议致开场辞，他首先对过去一年里，商业险在机构的业务发展和能力建设方面取得的成绩予以肯定。他指出，2023年是机构商业险发展的关键之年，也是机构企业险业务发展的元年。希望企业险的团队能够做好集团和本地的桥梁，同时能够牢牢把握发展机遇，在做好商业险基本盘的基础上，在大型企业风险业务方面有所突破，为机构长期盈利性增长创造新的空间。左总还表示，本次会议的主题——“商企并进，专业制盛” 正是他对商企险长期发展战略的期待。希望安盛天平的商业险和企业险协同并进，借助全球资源，深耕本土市场，以专业能力驱动高质量增长。

销售企划部接下来介绍了2023年机构企业险业务考核规则，不仅将企业险业务正式纳入机构商业险达成考核范畴，并以特别核算加成的方式激励各战略机构在企业险业务上实现突破。机构端同仁还了解了相关业务流程，并从业务偏好、综合实力、产品和应用、上市地点、所在行业、财务状况、资源优势等维度全面解读了公司风险偏好逻辑及业务选择标准，以及企业险的业务范畴和资源优势。

会议尾声，安盛天平企业保险部董事总经理周昊明介绍了企业险团队成员及未来计划，进一步增强了机构借力资源整合，拓展本地业务的信心。

On March 7, the first corporate insurance business promotion meeting with the theme of “commercial and enterprise development to empower professional development” was successfully held. Representatives from the management, sales planning, commercial insurance, corporate insurance, and other departments of the head office joined colleagues from the strategic institutions to witness another key step in the layout of AXA Tianping commercial and enterprise insurance within the institution.  

Kevin CHOR, CEO of AXA Tianping, delivered an opening speech for the meeting. He first affirmed the achievements of commercial insurance in the past year in terms of business development and capacity building of the institution. He pointed out that 2023 is a critical year for the development of institutional commercial insurance. It is also the first year of the development of the institutional corporate insurance business. The corporate insurance team is expected to bridge between the group and the local area while firmly grasping the development opportunities at the same time. With the foundation of performing well in the basic market of commercial insurance, it will make breakthroughs in large-scale enterprise risk businesses and create long-term profitable growth for the institution. Mr. Chor also said that the theme of this meeting – “commercial and enterprise go hand in hand, professional system prospers” exactly demonstrates his expectation for the long-term development strategy of commercial and enterprise insurance. It is hoped that AXA Tianping’s commercial and corporate insurance will develop together by utilizing global resources, deeply cultivating the local market, and driving high-quality growth with professional capabilities.

The sales planning department then introduced the assessment rules for institutional corporate insurance business in 2023. Not only it formally included corporate insurance business in the scope of institutional commercial insurance achievement assessment, but it also encouraged strategic institutions to achieve breakthroughs in this business through special accounting bonuses. For colleagues from the institutional side, they can learn about relevant business processes and the company’s risk preference logic and business selection criteria. These colleagues can also study more about corporate insurance policies including the dimensions of business preference, comprehensive strength, products and applications, listing location, industry, financial status, and advantages of resources and business scopes.

At the end of the meeting, ZHOU Haoming, Managing Director of the Corporate Insurance Department of AXA Tianping, introduced the members of the corporate insurance team and future plans. It further strengthened the institution’s confidence in expanding local business through resource integration.

安盛商业险论坛广州站圆满举行 

AXA Successfully Holds Commercial Insurance Forum in Guangzhou

高朋满座,春聚羊城,3月21日,安盛商业险论坛暨“坚持保障本源,助力实体经济”研讨会在广州召开。法国驻广州总领事福希玮先生(Sylvain FOURRIERE)、安盛天平财产保险有限公司(以下简称:安盛天平)首席执行官左伟豪先生，以及来自保险经代的众多嘉宾齐聚天河,共同探讨如何发挥保险之力,解除企业后顾之忧，为经济发展赋能。

继去年南京站之后,安盛商业险论坛落地广州,开启了安盛商业险2023年的新征程。本次论坛的主题是“保险助力实体经济”,既顺应了全国两会提出的“高质量发展”的精神号召,也紧扣当下经济复苏、稳定增长的时代机遇。

法国驻广州总领事福希玮阁下

福希玮总领事在开场致辞中表示，中法两国经济合作非常紧密，作为中国第一经济强省，广东在其中扮演着非常重要的角色。作为法国金融业的领袖，安盛在风险管理和企业支持方面拥有扎实的基础、丰富的经验和全球的资源布局，必将在促进中法经贸往来，活跃广东经济发展方面发挥重要作用。

安盛天平首席执行官左伟豪先生

安盛天平首席执行官左伟豪先生表示，“凭借安盛集团强大的资本实力，专业的技术能力、丰富的产品线和优质的客户服务，结合安盛天平遍布全国的机构网络和完善的落地服务能力是我们相比其他外资财险公司的独特优势。安盛将能够帮助中国市场的客户更有效地管理风险，为经济复苏和企业可持续发展交出‘陪伴者’的答卷。”

安盛天平广东分公司总经理董明明先生

安盛天平广东分公司总经理董明明介绍了广东分公司在责任险、企财险、天气指数保险等领域取得的长足进步,并表达了将继续致力于财产损失、运输风险、建筑风险、第三方责任、董事责任等险种的发展,为客户提供多元化产品体系、高品质服务体验的理念与目标。

安盛天平首席市场营销及公共事务官黄长青女士

在商业险领域,安盛天平拥有得天独厚的资源与差异化竞争优势,这一点充分体现在安盛品牌的全球影响力。安盛天平首席市场营销及公共事务官黄长青女士向与会嘉宾介绍了安盛品牌,阐释了安盛从赔付者到陪伴者的企业愿景。

3月初,广东省政府多部门联合发布了进一步提振信心助推企业高质量发展的政策号召。本次论坛邀请保险经代等各领域的嘉宾代表,就呼应这一话题进行圆桌讨论,他们分别是:安盛天平财产保险有限公司商业险首席业务官曾翔，美技商务咨询(上海)有限公司首席执行官徐晏,安盛天平保险销售有限公司执行董事兼总经理温家亮,达信(中国)保险经纪有限公司广东分公司高级副总裁肖兵,中怡保险经纪有限责任公司广东分公司总经理袁勇。

针对现场来宾关心的商业险实务操作及专业信息分享本次论坛特别邀请了内外部专家进行分享。

美技商务咨询有限公司首席执行官徐旻

美技商务咨询有限公司首席执行官徐旻发表了题为“企业经营过程中的风险识别”的精彩内容；

安盛天平商业险核保部总经理梁盈

安盛气候大中华区董事总经理沈子骏

安盛天平商业险核保部总经理梁盈、安盛气候大中华区董事总经理沈子骏则从产品角度,提供了企财险、责意险、水险、气象指数保险等不同解决方案。

在结束寄语部分,安盛天平首席商业险业务官曾翔先生表示，希望能以此次活动为契机，与经代渠道持续深入合作,共享发展机遇、共绘美好蓝图,实现更好发展。

安盛天平首席商业险业务官曾翔先生

论坛落下帷幕,是安盛商业险征程的又一个起点。相信凭借安盛集团综合优势能力，包括强大的资本实力，专业的技术能力、广泛的全球网络、丰富的产品线和优质的客户服务，结合安盛天平遍布全国的网络优势以及对本士市场的深刻洞察，必将能够帮助中国市场的本土和海外客户更有效地管理风险，实现可持续健康发展。

A full house of distinguished guests gathered in Yangcheng for the AXA Commercial Insurance Forum and the seminar “Upholding Principles and Helping the Real Economy” in Guangzhou on March 21. Sylvain FOURRIER, Consul General of France in Guangzhou, Kevin CHOR, CEO of AXA Tianping, and many other guests from the insurance industry gathered in Guangzhou to discuss how to harness the power of insurance to mitigate enterprise concerns and empower economic development.

Following last year’s stop in Nanjing, this year’s forum was hosted in Guangzhou to herald AXA commercial insurance’s 2023 journey. The theme of this forum was “Insurance Boosts the Real Economy”, which not only responds to the call of “high-quality development” proposed by the National People’s Congress, but also closely adheres to the current economic recovery and stable growth opportunities of the times.

In his opening speech, Consul General FOURRIERE said that the economic cooperation between France and China is very close and Guangdong, as the number one economic province in China, plays a very important role in it. As a leader in the French financial industry, AXA has solid foundations, rich experience and global resources in risk management and corporate support, and will certainly play an important role in promoting Sino-French economic and trade exchanges and activating Guangdong’s economic development.

Kevin CHOR, CEO of AXA Tianping, said, “AXA’s strong capital strength, professional technical capabilities, rich product lines and excellent customer service, combined with AXA Tianping’s nationwide network of organizations and comprehensive on-the-ground service capabilities together serve as our unique advantages over other foreign property and casualty insurance companies. AXA will be able to help our clients in the China market to manage their risks more effectively and deliver a ‘partner’ for economic recovery and sustainable corporate development.”

Mingming DONG, General Manager of AXA Guangdong introduced the steps achieved by Guangdong branch in the fields of responsibility insurance, commercial finance insurance and climate index insurance and noted that more effort would be placed in developing insurances lines such as asset loss, transport risk, construction risk, third party responsibility, executive responsibility, to offer customers a more multidimensional ecosystem and high quality service.

In the field of commercial insurance, AXA Tianping has rich resources and a differentiated competitive edge, demonstrated by the brand’s global influence. Eva HUANG, Chief Marketing and Communications Officer of AXA Tianping, introduced the corporate vision of the AXA brand from “payer” to “partner”.

In the beginning of March, the Guangdong Provincial government issued a cl to further boost confidence and promote high-quality development of enterprises. To this end, the forum also invited guest representatives from the fields of insurance and economic generation to have a roundtable discussion.

Responding to the interest of guests n the operational and professional information around commercial insurance, the forum also invited internal and external professionals for sharing sessions.

AXA Matrix Risk Consultant CEO Min XU gave a speech on identifying risk in enterprise operations; AXA Commercial Insurance Department Manager Ying LIANG, AX Climate Greater China General Manager Zijun SHEN highlighted solutions for asset risk, responsibility risk, water risk, climate index risk from a product perspective.

In closing, Shaw ZENG, Chief Commercial Insurance Officer of AXA Tianping, expressed his hope to take this event as an opportunity to continue in-depth cooperation with the agency channels, share development opportunities, and draw a beautiful blueprint to achieve better development.

This forum is a new starting point for the AXA commercial insurance journey. With AXA Group’s holistic strengths including rich capital, professional and technical capabilities, wide global network, rich product lines and quality customer service, combined with AXA Tianping’s global network and in-depth understanding towards the local market, AXA is confident in helping local and foreign customers in the Chinese market effectively manage risks and realize sutainable healthy development.

315期间安盛天平推出系列主题活动

AXA Tianping launched a series of themed activities during 315

在今年“3·15消费者权益保护教育宣传周”期间，安盛天平围绕 “共筑诚信消费环境，提振金融消费信心”的活动主题，践行从“赔付者到陪伴者”的企业愿景，扎实推进企业诚信文化建设，促进金融市场公平有序；活动同时也注重提升金融服务教育，其中包括投资者适当性和对重点区域、特殊群体的金融教育。

作为客户值得信赖的“陪伴者”，安盛天平致力为老年人及残障人士等特殊人群提供多项服务举措，以切实行动保护消费者权益及提升服务品质。

• 全面优化全国网点的服务设施，调整人工服务优先级，以优先接待特殊人群客户；
• 持续提升机构人员的服务水平，遍布全国20个省份的分支机构合理配置网点服务人员，主动以暖心方式提供服务引导；
• 客户咨询业务、办理事项时，做到一次性全面准确告知，并将特殊人群保险服务能力纳入服务人员日常管理常态化培训中；
• 通过优化柜面业务办理流程，支持多种支付方式，开展便捷延伸服务等，不断完善保险服务的建设。

我们也积极参与教育宣传和风险提示有关的活动，例如“315” 国际消费者权益保护日以及防范非法集资宣传月，提示客户及特殊人群常见骗局手法，并帮助他们提升风险防范意识。

During this year’s “March 15th Consumer Rights Protection Education and Publicity Week”, AXA Tianping held different activities centring on the theme of “Building an Honest Consumption Environment and Boosting Financial Consumption Confidence” and achieving the corporate vision principle of becoming “from a payer to a companion”. It solidly promotes the corporate integrity culture and constructs a fair and orderly financial market. It also focuses on improving financial service education, including investor suitability and financial education for special groups in key areas.

Being the “companion” of our customers, AXA Tianping is committed to providing four major service measures for special groups such as the elderly and the disabled. Practical actions are taken to protect consumer rights and improve service quality.

• The service facilities of our outlets have been comprehensively optimized with adjustments in our manual services, especially giving priority to our customers from special groups.
• In the branches of 20 provinces across the country, they have a reasonable allocation of network service personnel that provides one-time comprehensive and accurate responses to customers’ business inquiries.
• Targeting our insurance service capabilities on the special populations, we aim to incorporate them into our training of daily service personnel management.
• Through optimizing the counter business handling process, supporting multiple payment methods, and carrying out convenient and extended services, we are always committed to improving the construction of insurance services.

We have actively participated in activities related to education, publicity, and risk warning such as the “315” International Consumer Rights Protection Day and the Prevention of Illegal Fundraising Publicity Month. Our active participation in financial knowledge education is helpful for our customers and special groups to raise their awareness of common scam methods and risk prevention.

安盛保开放平台实践荣获年度数字化转型卓越案例

AXA Tianping recognized for Corporate Responsibility and Digital Transformation

3月2日，在中国银保传媒主办的“第二届中国保险业数字化转型峰会”上，由安盛天平运营团队提供的《安盛保开放平台实践》荣获“年度数字化转型优秀案例”。该项目以安盛云平台服务架构为基础，融合了多项线上业务功能，以API接口形式向合作者全面开放。这个平台旨在打造以客户为中心的新型服务模式，并改善渠道接入服务质量。公司希望在未来通过互联网思维和技术手段，进一步对外扩展风控、理赔、健康等服务能力，以提供精细化运营策略和科技赋能解决方案。同时，安盛天平也会不断融合内外部优质平台资源，延伸出更多业务使用场景，为新业务开拓保驾护航。

On March 2, during the 2nd China Insurance Digital Transformation Summit, the“Anshengbao Open Platform Practice” provided by AXA Tianping IT team won the “Excellent Case of Digital Transformation of the Year”. Based on the service architecture of AXA Cloud platform, the project integrates a number of online business functions and is fully open to partners in the form of API interface. The platform aims to create a new customer-centric service model and promote the channel business to a better direction of development. In the future, the company hopes to expand its service capabilities in risk control, claims settlement and healthcare, provide refined operation strategy and technology enabling solutions, and continue to integrate high-quality internal and external platform resources operation.