安盛之星的故事：吴明波、朱玉杰
AXA Stars: Mingbo Wu & Yujie Zhu
在安盛之星评选中，共有22位总部和机构同事摘取2022年度安盛之星，并分别获团结之星、勇敢之星、正直之星和转型之星。月刊将为这些同事专门开设”安盛之星的故事”专栏，帮助大家进一步了解安盛人践行安盛价值观的故事。
本月我们将为大家讲述正直之星-成都作业中心简单案件室主任吴明波，团结之星-定价核保部资深经理朱玉杰。
In the AXA Star contest, altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation, Customer First, Integrity, Courage, and One AXA. This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.
This month we will introduce stories of our Integrity Star – Mingbo Wu, Director of Simple Cases Office, Chengdu Operation Center; and One AXA Star-Yujie Zhu, Senior Manager of Pricing & Underwriting Department.
正直之星吴明波的故事：
吴明波从事理赔工作19年，从事过查勘定损、大案、核损、核赔等理赔相关岗位，2010年加入安盛天平负责川分的理赔管理，2019年到成都作业中心负责审核管理工作至今。工作中，他利用专业技能，依法合规，坚持“不惜赔、不滥赔”，把好赔案最后一关；也做到内控风险，外防欺诈，牵头2022理赔内部审计工作，追回赔款5.4 万余元。他坚持正直是最基本、最重要的品质，是事业长青的基础，作为一名理赔条线的老员工，他一直坚守这一信条，并通过言传身教影响周围的同事。
Q:获得安盛之星是什么样的感受？
很开心能获得2022年度安盛正直之星！这是我进入公司以来最重要的荣誉，是公司领导和同事对我工作的认可，我感觉自己身上的责任更加重大。“正直”是我们工作和生活最重要的品质之一，特别是理赔工作，正直是最基本、最重要的品质，也是我们基业长青的基础，作为老员工，我将继续做好自己，以身作则，通过言传身教影响周围的同事，希望再接再厉！
Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？
平时工作和生活都保持积极向上的心态，因为良好的心态是幸福的源泉。任何事情都有两面性，不好的事情要看到它积极的一面。干一件事情要朝最好的结果去准备，要从最坏的结果去接受，这样一个人的心态就能平和。
喜欢跑步，每周坚持跑步2-3次，因为跑步能带来健康和锻炼个人意志，同时跑到一定程度能分泌一种叫内啡肽的物质使人愉悦。
Q:可以分享最近在看的一本书、一部电影或一部剧吗？
近期读了以色列历史学家尤瓦尔.赫拉利的人类简史三部曲的最后部《今日简史》，这本书是在作者前两部著作《人类简史》和《未来简史》的基础上对人类命运走向做了一些预测和分析，反思当下全球人类所面临的发展问题，包括人工智能的发展对劳动市场以至人类社会的影响。
吴明波
Integrity Star – Mingbo Wu’s story:
Responsible for claims management for 19 years, Mingnbo Wu has experience in multiple areas including survey and loss determination, major cases, loss adjustment, and claim handling. Wu joined AXA Tianping’s Sichuan branch in 2010, responsible for claims management. Since 2019 he has been working on underwriting management at the Chengdu operation centre. In his work, he commits to ensuring compliance and fairness for claims. Wu also dedicates his time to managing internal risks and preventing external fraud. He led the 2022 internal audit of 2022 insurance claims and recovered more than RMB54,000 worth of claims. He insists that integrity is the most fundamental quality and the foundation for a well-established career. As a veteran claim professional, he has always upheld and acted in line with these beliefs and led by example.
Q: How do you feel about receiving the AXA Star award?
I am really happy to have received the 2022 AXA Star award! This is the most important honour that I have received since joining the company. It is a recognition by my mentors and colleagues. It gave me an even bigger sense of responsibility. “Integrity” is an important quality for our work and life; especially in claims settlement, integrity is fundamental, and the foundation for a well-established career. As a veteran employee, I will continue to do my best and lead by example. Let’s keep up the good work!
Q: What helps you stay confident, healthy, and happy?
It is key to maintain a positive mindset, as a good mentality is where happiness lies. There are always two sides to the same coin for everything – one must learn to see the positive side even in the worst scenario. We must prepare for the best and accept the worst in everything that we do. Only that way can we be calm.
I like running and I run 2-3 times every week. Running can boost one’s health, train one’s willpower, and release endorphins, so it is really a great activity.
Q: Any books or TV series you would like to share?
Recently, I read the final book from the trilogy “Sapiens: A Brief History of Humankind” named “21 Lessons for the 21st Century” by the Israeli historian Yuval Noah Harari. This book is based on Harari’s previous two works in the trilogy, predicting and analysing the course that human destiny takes. Harari reflects on the current issues that all humans face, such as the impacts of AI development on the labour market and society in general.
团结之星朱玉杰的故事：
2014年加入安盛天平，主要从事车险定价、核保及业务管理工作。 工作中责任心强，善于团结同事，遇事冷静沉着，喜欢换位思考。作为公司车险定价核保团队成员，除了运用各种定价技术对车险风险进行管控，也会综合考虑公司整体业务发展及不同渠道、不同机构的健康稳定发展，与公司各部门、外部渠道进行深入沟通交流，制定共同目标，团结一切可以团结的力量保障车险的健康稳定发展。他也出色达成多个指标：使新能源车实际赔付率由2021年同期的91%下降至目前的87%；制定相应的定价策略，保障新能源车业务的稳定健康发展，2022同比增速近100%。
Q：获得安盛之星是什么样的感受？
个人的成长离不开公司良好的氛围，企业文化会潜移默化的对员工进行熏陶，公司领导的表率也是提升员工能力和品质的助推器，获得安盛之星称号其实就是对个人某个品质的认可，很高兴能能把自己好的品质在工作中展现，后续会继续向其他人学习更多更好的品质。
Q：平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？
平时生活中保持自信、健康、快乐的习惯或者爱好：平时生活中很喜欢换位思考，能设身处地为别人着想，所以与人相处的过程中很快乐、开心。
Q：可以分享最近在看的一本书、一部电影或一部剧吗？
最近看了一部电影《深海》，最大的感触是每个人都是其他人的英雄，都有高光时刻。南河虽然是逗人乐的小丑，但是在危急时刻却能舍己为人，拯救了小女孩，最终失去了自己的生命。
朱玉杰
ONE AXA Star-Yujie Zhu’s story:
Zhu joined AXA Tianping in 2014, focusing on auto insurance pricing, underwriting, and operation management. In his work, he demonstrates a strong sense of responsibility as a team player. He is calm upon challenges, and able to think outside the box. As a member of the company’s auto insurance pricing & underwriting team, Wu not only utilises multiple pricing techniques to manage auto insurance risk, but he also considers the overall business development of the company and different channels, as well as the sustainable growth of different branches. Wu works with different departments and external channels for effective communication and interaction, setting common goals among the teams and driving the sustainable development of the auto insurance business. His efforts are outstanding as proven by the 4% YoY reduction in actual payout ratio of NEV to 87% in 2022. He also set out pricing strategies to ensure the stable and healthy development of NEV business, resulting in a YoY growth rate of nearly 100% in 2022.
Q: How do you feel about receiving the AXA Star award?
One could not have advanced in their career without a good workplace environment. Office culture subconsciously influences employees; the leadership also determines the ability and quality of employees. Receiving this award is a recognition of quality work. I am committed to have put my best foot forward, and will continue to learn from others.
Q: What helps you stay confident, healthy, and happy?
I like to think outside the box in daily life and step in other people’s shoes, which has led me to happy interactions with others.
Q: Any books or TV series you would like to share?
Recently I watched a movie called “Deep Sea”. My biggest takeaway is that everyone could be a hero to someone else and have their own moments to shine. For example, although the protagonist Nanhe is a funny clown, he is willig to sacrifice his life to save a little girl.
