安盛之星之故事：肖舒婷、余红燕
AXA Stars: Shuting Xiao & Hongyan Yu
在安盛之星评选中，共有22位总部和机构同事摘取2022年度安盛之星，并分别获团结之星、勇敢之星、正直之星和转型之星。月刊将为这些同事专门开设”安盛之星的故事”专栏，帮助大家进一步了解安盛人践行安盛价值观的故事。
本月我们将为大家讲述转型之星-渠道和意健险中心健康险事业部产品经理肖舒婷，勇敢之星-电服中心一区三组的团队长余红燕。
In the AXA Star contest , altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation , Customer First , Integrity , Courage , and One AXA . This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.
This month we will introduce stories of our Transformation Star – Shuting Xiao, Product Manager in Channel and Health Insurance Center; and Courage Star Hongyan Yu, Electric Service Center Team Leader.
转型之星肖舒婷的故事：
肖舒婷于2017年8月加入安盛天平，目前担任渠道和意健险中心健康险事业部产品经理。在健康险多元化发展的2022年，她牵头梳理了员工福利（EB）团险业务工作流，分析市场情况，拟定相关战略；通过建立双周会等内部沟通模式和与安盛香港的紧密合作，高效高质完成了EB上线的准备工作，助力安盛天平健康险业务从个险到团险的拓展，并制定了5年可持续发展规划，进一步支持机构的转型。
Q:获得安盛之星是什么样的感受？
获得转型之星我感到非常自豪，由衷地感谢团队领导在我日常工作中树立的榜样、给予的大力支持，以及给我投票的各位领导同事！这份奖项对我来说意义重大，是对我从中后台转到前线以来工作的肯定，也激励我在今后的工作中继续保持热情与投入。这份荣誉也离不开团队的支持，希望安盛之星的火炬能够继续传递给在日常工作中闪闪发光的人。
Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？
平常我喜欢去公园散步或者户外爬山，呼吸新鲜空气，在微风习习、绿荫溪水间感受与大自然链接的力量，使自己心情更加平静而愉悦。
Q:可以分享最近在看的一本书、一部电影或一部剧吗？
最近在看兰小欢教授的《置身事内》。这本书用通俗的语言讲述了我国的政治经济体制，例如地方政府如何决策，例如土地融资和投资，以及导致的后果。这些决策与生活在这片土地上的我们息息相关，读这本书让我们“置身事内”，帮助我们理解生活的世界。
Transformation Star – Shuting Xiao’s story:
Xiao Shuting joined AXA Tianping in August 2017 and currently serves as the Product Manager for the Health Insurance Business Division in the Distribution, Personal Accident & Health Insurance Center. In 2022, a year where the diversified development of health insurance was at its peak, she streamlined workflow for the Employee Benefits (EB) Group Insurance business. She analyzed the market situation and formulated relevant strategies. Through the establishment of internal communication methods such as bi-weekly meetings and close cooperation with AXA Hong Kong, she efficiently prepared for the launch of EB, facilitating the expansion of AXA Tianping’s health insurance business from individual insurance to group insurance. Additionally, she formulated a 5-year sustainable development plan to further support the organization’s transformation.
Q: How do you feel about receiving the AXA Star award?
I was very proud to win the AXA Star reward, and am truly grateful for my team leader in being my role model and supporting me always. Of course, kudos to my colleagues who voted for me as well. This award meant a lot to me, as it is a sign of recognition since I transferred from the back office to the front, and it motivates me to maintain my passion in the days ahead. This honour is not mine alone, but rather, a product of the team’s overall support and efforts. I hope the torch of the AXA Star Award could be passed on to other who excelled as well.
Q: What helps you stay confident, healthy, and happy?
I enjoy going for a walk of hike, and the fresh air, greenery and water from mother nature calms me down.
Q: Any books or TV series you would like to share?
Recently, I’ve been reading Professor Lan Xiaohuan’s “Immersed in the Affairs” (《置身事内》). This book uses accessible language to explain China’s political and economic system. It delves into topics such as how local governments make decisions, including land financing and investments, and the resulting consequences. These decisions have a direct impact on our lives. Reading this book allows us to “immerse ourselves in the affairs” and helps us understand the world we live in better.
勇敢之星余红燕的故事：
余红燕于2011年3月加入安盛天平，目前担任电服中心一区三组的团队长。她热爱工作，勇于担当，在2022年的特殊时期，毅然选择值守公司，克服了网络系统不稳定、自然灾害天气频发等重重困难，带领同事有序开展线上指标监控、班次协调、紧急咨询处理等多项工作；在泸定发生6.8级地震后，第一时间检查职场受损情况，确保同事们的安全；还肩负起职场的后勤保障工作，为大家准备伙食，组织开展文体活动，打扫职场卫生等。她的勇敢和付出，为中心在特殊时期的正常运营和之后的有序复工打下了坚实的基础，也给一同奋斗的同事带来了家的温暖。
Q:获得安盛之星是什么样的感受？
既惊喜又感恩：能代表勇敢的安盛人获此殊荣，很惊喜;能在安盛天平获得归属感、践行公司的价值观并成为勇敢的代言人，很感恩。
Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？
工作之余，我喜欢看书、养花和运动，让自己始终保持对生活的热爱。
Q:可以分享最近在看的一本书、一部电影或一部剧吗？
最近在看余华先生的《活着》。书中说：“世界上没有比活着更美好的事情，也没有比活着更艰难的事情”。每次重温这本书，都能感受到生命赋予主人公福贵活着的意义，虽然苦楚，但也不缺温暖。这本书带给了我深沉的思考和对生命的重要认知，激励我在面对生活的困难和逆境时，能感受到生命赋予我的责任，忍耐现实给予我的幸福和苦涩、无聊和平庸， 在任何时候都能勇敢坦然地面对生命赋予我的一切。永远相信：“生活是属于每个人自己的感受，不属于任何人的看法”。认真做自己，做一个勇敢无畏、心中有光、认真生活的人。
Courage Star – Hongyan Yu’s story
Yan Hongyan joined AXA Tianping in March 2011 and currently serves as the Team Leader of Zone 1, Group 3 in the Customer Service Center. She has a passion for her work and is willing to take on responsibilities. During the special circumstances of 2022, she made the resolute decision to stay on duty at the company. Despite facing challenges such as unstable network systems and frequent severe weather conditions, she led her colleagues in carrying out various tasks, including online performance monitoring, shift coordination, and handling emergency inquiries in an organized manner.
After the 6.8-magnitude earthquake in Luding, she promptly inspected the workplace for damage and ensured the safety of her colleagues. She also took on the responsibility of providing logistical support in the workplace, preparing meals for everyone, organizing recreational activities, and maintaining workplace hygiene. Her bravery and dedication laid a solid foundation for the smooth operation of the center and the subsequent orderly resumption of work. She brought a sense of warmth and home to her colleagues who worked together with her.
Q: How do you feel about receiving the AXA Star award?
Both surprised and grateful. It is a pleasant surprise to be a representative of our fellow brave AXA colleagues, and I feel grateful for having a sense of belonging and the opportunity to embody AXA’s values.
Q: What helps you stay confident, healthy, and happy?
Aside from work, I enjoy reading, gardening and exercising, activities which maintains my love for life.
Q: Any books or TV series you would like to share?
I have been reading Mr. Yu Hua’s “To Live” recently. A quote from the book says “There is nothing better than being alive, yet there is nothing more difficult than being alive.” Each time I revisit this book, I can feel the significance of life from the protagonist, Fugui’s perspective. When things look black, there is always a silver lining. This book has given me a deep reflection and an important understanding of life. It inspires me to recognize the responsibility that life has bestowed upon me when facing challenges and adversity. It teaches me to endure the happiness and bitterness, the monotony and mediocrity that reality offers, and to bravely and calmly face everything that life has given me.
I will always believe that “life belongs to the individual’s own perception, not to anyone else’s judgment.” I will earnestly be myself, a person who is fearless, has a bright heart, and lives with dedication.
