Category: Uncategorized

9月3日，2023年中国国际服务贸易交易会·中医药健康产业国际智库论坛在首钢园召开，本次论坛聚焦社保+商保“双保险”的中西医结合家庭保健官服务模式，共促中医药、中西医结合服务与健康保险融合发展。安盛天平执行副总裁兼首席渠道管理和销售官周连成表示，“现在公众对保险的要求不仅是赔偿，还需要有更多服务。把中医药预防、保健、治未病等服务揉进保险产品设计中，不仅能让老百姓得到实惠，让赔偿变成陪伴，更是用经济手段、用制度方式，把中医药文化瑰宝得到更好地发展和提升的新路径。 ”

“双保险”中西医模式是具有中国特色的医疗保险模式，中央财经大学保险学院副院长徐晓华表示，当群众有中西医不同的个性化医疗需求时，商业保险可以发挥补充职能，从而提高整个国家医疗保障水平的层次。同时，商业保险可以借机创新产品，比如开发专门针对某种疾病的中医保险产品，或者开发将中医和西医相结合的复合型产品。这些产品可以为群众提供更加全面和个性化的全面保障，也可以让商业保险更全面地与社会基本医疗保险相衔接。

“目前，商业医疗险和中医/中西医并没有进行有效的结合。许多商业医疗险要么没有覆盖中医，要么在对其他项目不做限额（如西药检查费、治疗费）的同时却对中医做限额”，明亚保险经纪股份有限公司营销中心助理总监刘存鑫表示，“中医可以帮助商业保险控制赔付率，为客户提供增值服务。未来商业医疗险保险公司应该增强与中医的合作与交流，破除偏见。”

On September 3, the 2023 China International Fair for Trade in Services Traditional Chinese Medicine Health Industry International Think Tank Forum was held in Shougang Park. The forum focused on the “double insurance” model of social security + commercial insurance, which integrates traditional Chinese and Western medicine to jointly promote China’s  high-quality development of healthcare, integrated traditional Chinese and Western medicine services and health insurance. Liancheng ZHOU, Executive Vice President and Chief Channel Management and Sales Officer, stated, “The public’s needs for insurance are not limited to compensation, but rather cover services including traditional Chinese medicine prevention, health care, disease treatment. Such a comprehensive package not only allows for the transformation of payer to partner, but also uses economic means and institutional methods to better develop and enhance the cultural treasures of traditional Chinese medicine.”

The “dual insurance” model is a healthcare insurance model with Chinese characteristics. Xu Xiaohua, deputy dean of the School of Insurance at the Central University of Finance and Economics, said that commercial insurance can play a complementary role when the public has different personalized medical needs for traditional Chinese and Western medicine. The participation of commercial insurance can improve the level of medical security in the entire country. At the same time, commercial insurance takes the opportunity to innovate products, such as developing traditional Chinese medicine insurance products specifically for certain diseases, or composite products that combine traditional Chinese medicine and western medicine. These products can provide the masses with more comprehensive protection, and can be integrated with social basic medical insurance.

“Currently, commercial medical insurance and traditional Chinese medicine and Western medicine are not effectively combined. Many commercial medical insurances either do not cover traditional Chinese medicine, or they do not impose the same limits on other items (such as Western medicine examination fees and treatment fees),” said Liu Cunxin, assistant director of the marketing center of Mingya Insurance Brokers. “TCM can help commercial insurance control the loss rate and provide value-added services to customers. In the future, commercial medical insurance companies should strengthen cooperation and exchanges with TCM to eliminate prejudice.”

安盛应邀出席第八届中国-东盟保险合作与发展论坛

CFO Pierre Laur Speaks at 8^th China-ASEAN Summit Forum on Insurance Cooperation and Development

第八届中国-东盟保险合作与发展论坛于9月21日在广西南宁隆重举办，安盛天平受邀出席并发表致辞。

Pierre Laur致辞

公司首席财务官Pierre先生介绍了安盛在东盟地区和中国市场的业务运营情况。2022年，安盛在新兴亚洲市场总收入超过10亿欧元，增长率达到两位数，取得了令人瞩目的成就，东盟地区与中国是安盛集团非常重要的增长引擎之一。

安盛的成功得益于清晰的核心战略，面向那些未被充分服务的人群、以及针对企业主开展医疗保险和商业保险业务。安盛通过与当地渠道伙伴的紧密合作，充分了解当地特殊情况以创新产品，并与当地政府合作推出因地制宜的健康保障计划。

在中国，安盛还与本土保险公司合作开展再保险业务，从而更好地履行我们对客户的承诺。此外，在全球网络优势的基础上，安盛还利用集团内部的框架和资产，通过内部轮岗、培训和经验分享在亚洲和全球范围内培养人才。

目前来看，伴随着中国和东盟地区民众收入水平以及对保险重视程度的与日俱增，该地区保险市场呈现出蓬勃生机与发展潜力，这对安盛在内的保险业而言意味着巨大的市场机遇。未来，中国和东盟也将站在全球发展前沿，并且在ESG可持续发展以及绿色保险方面扮演重要角色，成为寻找全球解决方案的重要场域。

中国和东盟的高质量发展使安盛相信，全球保险公司在支持这些经济体方面仍将发挥重要作用。安盛可以利用自身丰富的资源和经验来帮助这些地区缩小保险保障的缺口。未来，安盛将继续提供本地化的解决方案，应对全球挑战，守护生命之本，践行人类进步。

The 8^th China-ASEAN Summit Forum on Insurance Cooperation and Development was held in Nanning, Guangxi Province, on September 21. AXA  was invited to make a speech.

CFO Pierre LAUR touched on AXA’s business operations in the ASEAN region and China market, highlighting that the year 2022 witnessed impressive business growth in the emerging Asia market, with gross revenues above €1billion, with double-digit growth. The region, along with China, is one of the growth engines of AXA Group.

AXA’s success is due to a clear core strategy of customer protection. At the same time, localization is an important strategy for business expansion, especially when developing medical insurance and commercial insurance businesses for underserved groups and business owners. It is particularly important to adapt to local needs. Through close cooperation with local channel partners, AXA fully understands local contexts to innovate products, and cooperates with local governments to launch tailored health protection plans.

In China, AXA also cooperates with local insurance companies to carry out reinsurance business to better fulfill our commitment to customers. In addition, building on the strength of our global network, AXA leverages common frameworks and assets such as our advanced pricing tools, risk management and reinsurance capabilities, investment pools and digital investments, and leverages internal rotations, training and experience Share to develop talent in Asia and globally.

At present, with the increasing income levels and the emphasis on insurance among people in China and ASEAN, the insurance market in the region is showing vigorous vitality and development potential, which means huge market opportunities for the insurance industry including AXA. In the future, China and ASEAN will also stand at the forefront of global development and play an important role in ESG sustainable development and green insurance, becoming an important arena for finding global solutions.

The high-quality development in China and ASEAN has convinced AXA that global insurance companies will continue to play an important role in supporting these economies. AXA can use its extensive resources and experience to help narrow the insurance protection gap in these regions. In the future, AXA will continue to provide localized solutions to respond to global challenges and act for human progress to protect what matters.

2023年安盛消保专员培训工作会议圆满召开

2023 AXA Consumer Protection Specialist Training Held Successfully

春华秋实，继往开来。9月21日，在历史文化底蕴深厚的贵阳，安盛天平客户服务部召开了以“践行安盛客户承诺，打造消保专业团队”为主题的全司消保专员培训工作会议。

会议伊始，总经理助理兼首席理赔和客服官阳勇为本次会议作开场致辞。消保工作是金融行业保障广大消费者权益的重要机制，因此保险机构应依法提供公平、透明、负责任的产品和服务，确保消费者的利益得到充分保障。他特别强调，“消保工作和投诉工作是公司的重中之重，所有人都需要关注和认真对待。” 

接下来，由客户服务部总经理郑劼主持本次会议的主要议程，他向与会人员分享了公司消保工作以及向集团标准学习的成果。他表示，“消保是公司对客户的契约精神，消保11项机制是对保险公司内部管理的一种检验。”接下来会议回顾了2021年消保评价成绩——通过一年的努力，公司2022年消保评价初步达到预期，9家机构（含总公司）评级达到二级B以上，13家机构达到二级C以上。

下午，与会人员分成6个小组，深入讨论关于营销宣传审查、产品和服务消保审等议题。讨论过程中，大家专注，投入，不断涌现新的想法和思路，使未来的消保工作方向更明确。

与会人员表示，此次会议让总部和各机构的消保专员之间有了更深入的沟通，大家分享经验、碰撞思想，对营销宣传审查和服务消保审查的工作要求有了更明确的了解，为后续机构层面的消保提供了新思路。

On September 21 in Guiyang, a city with profound historical and cultural heritage, the Customer Service Department held a company-wide consumer protection specialist training meeting with the theme of “fulfilling AXA’s customer commitments and building a professional consumer protection team.”

At the beginning of the meeting, Yong YANG, Assistant General Manager and Chief Claims and Customer Service Officer, gave an opening speech for the meeting. Consumer protection is an important mechanism for the financial industry to protect financial consumers. Therefore, insurance institutions should provide fair, transparent, and responsible products and services in accordance with the law to ensure that the interests of consumers are fully protected. “Consumer protection and complaint work are the company’s top priorities, and everyone needs to pay attention and take them seriously,” emphasized Yong YANG.

Next, Customer Services General Manager Jie ZHENG presided over the main agenda of this meeting. He shared the results of AXA Tianping’s consumer protection work and the learnings for group standards with the participants. “Consumer protection is at the core of the company’s contract with its customers, and the 11 mechanisms of consumer protection are a test of the internal management of the insurance company,” Zheng Jie said. The meeting first reviewed the 2021 consumer protection evaluation results. After one year of hard work, the 2022 consumer protection evaluation has met initial expectations. 9 institutions (including the head office) have been rated Level 2 B or above, and 13 institutions have been rated Level 2 C or above.

In the afternoon, the participants were divided into six groups to discuss in-depth issues such as marketing promotion review, product and service consumer protection review, and more. During the discussion, everyone was focused and engaged, and new ideas and ideas continued to emerge, making the direction of future consumer protection work clear.

Participants said that this meeting allowed for more in-depth communication between the consumer protection specialists from the headquarters and various agencies. Everyone shared experiences, discussed ideas, and had a clearer understanding of the work requirements for marketing and communications audits and consumer service protection audits. This understanding will provide new ideas for subsequent consumer protection at the institutional level.

「安游世界 启程有礼」互动活动完美收官

Travel the World Armed with Blessings Campaign Successfully Concludes

安盛天平八月份发起的「安游世界 启程有礼」社交媒体传播活动于9月2日完美落幕。在整个活动期间，安盛天平收到了来自全国各地共552份出游心愿，吸引了超2.4万人关注，并成功收获超过4万的点赞。

我们采访了几位获奖者，他们精彩的出游经历令人向往，让我们一起来看看，飞越国境的他们都看到了哪些不一样的动人风景。

这是网友「毛线」，这个暑期，她的女儿在表哥的陪伴下去到非洲开启了一段充满「第一次」的精彩旅程。

这是网友「Moore.」，今年他重拾了骑行的兴趣，和父母的旅游也从未感到“扫兴”，他是如何应对的？

无论是在非洲大草原体验自然的惊心动魄，或是重新认识熟悉的城市，都能发现日常生活中看不到的惊喜。安盛守护让你安心出游，不期而遇永远在路上。

本次活动也得到了全国各机构的大力支持，在一个多月的激烈角逐中，上传作品最多的前三机构分别为：广东、江苏、上海分公司。我们已经为以上机构送上惊喜奖品，包括安盛定制大容量购物袋以及精美的长柄高尔夫伞。

希望这些奖品可以陪伴大家继续在生活中安心出游、不惧意外！活动最后也将邀请参加活动的获奖个人进行采访，分享精彩出游故事。“守护生命之本，践行人类进步”是安盛天平始终坚守的初心与使命，未来，安盛也将继续致力于守护您和您家人的每一次出行，与诸位分享更多旅行的美好回忆。

The “Travel the World Armed with Blessings” social media campaign launched by AXA Tianping in August has successfully concluded on September 2 During the event, AXA Tianping received a total of 552 travel wishes from all over the country, attracting more than 24,000 impressions and successfully received more than 40,000 likes.

We interviewed several award winners who have had fascinating travel experiences . Let’s take a look some of the moving sceneries they expereienced across the border.

This is netizen “Mao Xian”. This summer, her daughter, accompanied by her cousin, went to Africa and embarked on a wonderful journey full of “firsts”.

This is netizen “Moore.”. He has regained his interest in cycling this year, and despite often traveling with his parents, has never felt “bored”. How does he do it?

Whether you are experiencing the thrill of nature in the African savannah, or getting to know a familiar city again, you can always discover surprises that elude you in daily life. AXA guards you to travel with peace of mind, and expect the unexpected on the road.

This event has received strong support from various branches across the country. After more than a month of competition, the three branches with the most submissions were Guangdong, Jiangsu, and Shanghai. AXA has given away many surprise gifts, including AXA customized large-capacity shopping bags and customized long-handled golf umbrellas.

We hope these gifts will accompany your safe travels! At the end of the event, award-winning individuals who participated will be invited and interviewed in depth to share their wonderful travel stories. “Act for human progress by protecting what matters” is the core intention and mission of AXA Tianping. AXA will always be committed to protecting you and your family during your travels.

守护困境女童，安盛与你同行 — 志愿者再访凉山

Protecting Girls in Difficulty, AXA By Your Side – Volunteers Return to Liangshan

安盛筑爱，我们一直在行动

今年六月，安盛天平围绕 “关注弱势群体”的主题，推出了面向员工及合作伙伴的年度公益志愿者项目 — “守护困境女童，安盛与你同行”，旨在为需要帮助的困境儿童提供所需的生活物资及卫生教育，以实际行动为凉山彝族自治州的乡村教育均衡发展、以及困境儿童的健康成长贡献力量。

长期以来，安盛持续帮助困境儿童改善生活状况：鼓励员工通过爱心捐步参与企业配捐、发动员工赴往凉山实地进行爱心探访、“一张保单，一份关爱”慈善计划……当下，“安盛筑爱在行动”的活动依然在不断开拓中，我们与社会各界同心同行，奉献爱心，鼓舞了客户、渠道伙伴等在内的众多爱心人士积极参与，加入到安盛的公益阵营中来，实现价值的共享共创。

而在刚刚结束的“一张保单，一份关爱”慈善计划中，安盛全球健康险团队在短短两个月内捐赠爱心物资974份，合计善款175320元。

9月16号， 8名安盛志愿者再度赶赴四川省凉山彝族自治州爱佑儿童之家，持续探访帮扶困境儿童的现状，并通过互动游戏和爱心入户访问为孩子们送去爱与陪伴。

 “安盛筑爱在行动”是我们汇聚各界爱心、持续传递温暖的长期公益旅程。我们将不遗余力地为困境中的孩子们提供支持和帮助，携手渠道伙伴和客户，共同践行爱与责任，以实际行动弥合发展不均衡的状态，为人类的未来带去信心与希望！

AXA Hearts, Always in Action

In June this year, AXA Tianping launched an annual public welfare volunteer project called “Protecting Girls in Difficulty, AXA By Your Side” around the theme of “caring for vulnerable groups.” The project aims to provide necessary living supplies and health education to children in need, and to contribute to the balanced development of rural education in Liangshan Yi Autonomous Prefecture and the healthy growth of children in difficult situations.

For a long time, AXA has continued to help children in need improve their living conditions, such as through encouraging employees to participate in corporate matching donations through charity walks, mobilizing employees to go to Liangshan for on-site visits, and the “One Policy, One Love” charity plan. At present, AXA’s “Hearts in Action” campaign is still expanding, and we will work together with all walks of life to dedicate our love and inspire many caring people. We will mobilize customers and channel partners to actively participate and join AXA’s charity camp. Together we constantly expand the boundaries of public welfare, create and share value together.

In the “One Policy, One Love” charity program that ended not long ago, the AXA Global Health Insurance team made 974 donations, and donation reached a sum of RMB 175,320 in just two months.

On September 16th, eight AXA volunteers once again rushed to the Aiyou Children’s Home in Liangshan Yi Autonomous Prefecture, Sichuan Province, to visit and help children in difficult situations, and to bring love and companionship to them through interactive games and home visits.

AXA Hearts in Action is a long-term movement that unites the love of caring people from all walks of life and continuously passes on warm deeds. We will spare no effort to provide support and assistance to children in difficult situations, work hand in hand with channel partners and customers, and jointly practice love and responsibility to bridge the gap in unbalanced development with practical actions, bringing confidence and hope to the future of all!

安盛天平荣获2023“极帜奖” 和“2023 CDI数字化营销创新奖”

AXA Tianping awarded 2023 OneFLAG HR Awards and 2023 CDI Digital Retail Innovation Award

金秋九月，安盛天平先后荣获2023“极帜奖” 和“2023 CDI数字化营销创新奖”，证明了企业在数字化创新和人力资源方面的卓越成就。

在9月5日举办的第九届“中国数字化创新博览会（CDIE）暨华鹰企业数字化指数（华鹰CDI）”上，安盛天平财产保险有限公司荣获“2023 CDI数字化营销创新奖”。安盛天平数字化营销总监黄蓓莹女士受邀出席活动，并发表了题为《数字驱动，创新求盛：安盛天平数字化营销的探索与实践》的演讲。她从运营创新、营销创新和服务创新等三个维度阐述了安盛天平数字化营销的创新方向和品牌实力，并且通过分享安盛天平数字化平台在不同场景中的实操应用，展现了公司在探索、实践并利用数字技术来提升自身核心竞争力，优化客户体验的精彩旅程。

CDI华鹰数字化指数是全球首个评估企业数字化程度的指数标准，也是中国首个以企业数字化程度为标准设立的奖项。作为一家倡导数字化转型和科技创新的企业，安盛天平高度重视在业务运营中应用数字化手段，通过不断的探索和创新，持续提升客户服务品质。安盛天平凭借其卓越实力在众多候选企业中脱颖而出，荣获“2023 CDI数字化营销创新奖”。这一荣誉既体现了中国数字化创新博览会对安盛天平在数字化领域持续创新探索的肯定和认可，也进一步坚定了安盛天平在数字化创新赋能和服务升级方面的决心，致力于打造一个持续创新的保险品牌。

极帜奖-2023最佳人力资源业务伙伴团队

极帜奖-2023最佳人力资源管理项目

AXA Tianping won the 2023 OneFLAG HR Award and the”2023 CDI Digital Retail Innovation Award in September, a testament to AXA’s achievements in digital innovation and human resources.

On September 5, during the 9th China Digital Innovation Expo (CDIE) and Huaying Enterprise Digital Index (Huaying CDI), AXA Tianping Property Insurance Co., Ltd. won the “2023 CDI Digital Retail Innovation Award”.

AXA Tianping Digital Marketing Director Catherine HUANG was invited to attend the event and delivered a speech entitled “Digital-driven Innovation and Prosperity: Exploration and Practice of Digital Marketing of AXA Tianping”. She elaborated on the innovative direction and brand strength of AXA Tianping’s digital marketing from three dimensions: operational innovation, marketing innovation and service innovation. She also demonstrated the company’s exploration and development by sharing the practical application of AXA Tianping’s digital platform in different scenarios, showing how AXA practices and uses digital technology to enhance its core competitiveness and optimize customer experience.

The CDI Huaying Digital Index is the world’s first index standard to evaluate the degree of digitalization of enterprises, and it is also China’s first award established based on the degree of digitalization of enterprises. As an enterprise that advocates digital transformation and technological innovation, AXA Tianping attaches great importance to the application of digital means in business operations, and continues to improve customer service quality through continuous exploration and innovation. With its outstanding strength, AXA Tianping stood out among many candidate companies and won the “2023 CDI Digital Retail Innovation Award”. This honor not only reflects China Digital Innovation Expo’s affirmation and recognition of AXA Tianping’s continuous innovation and exploration in the field of digitalization, but also further strengthens AXA Tianping’s determination in digital innovation empowerment and service upgrading, and building an innovative insurance brand.

And at the 2023 “OneFLAG Awards” ceremony, the annual flagship HR award, held on September 7, representatives of AXA Tianping’s HRBP team and representatives of the “Employer Commitment Project” won respectively the：

The OneFLAG Award is China’s flagship award for human resources management. It is open to human resources executives and teams of enterprises in the Greater China region and selects human resources teams that inspire others with their extraordinary vision, superior leadership and outstanding achievements.

安盛之星之故事：宋洁琼、徐嵩

AXA Stars: Jieqiong Song & Song Xu

在安盛之星评选中，共有22位总部和机构同事摘取2022年度安盛之星，并分别获团结之星、勇敢之星、正直之星和转型之星。月刊将为这些同事专门开设”安盛之星的故事”专栏，帮助大家进一步了解安盛人践行安盛价值观的故事。

本月我们将为大家讲述转型之星-销售管理部经理宋洁琼，转型之星-南京中心支公司总经理徐嵩。

In the AXA Star contest , altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation , Customer First , Integrity , Courage , and One AXA . This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.

This month we will introduce stories of our Transformation Star – Jieqiong Song, retail branch manager; and One AXA Star Song Xu, Nanjing Center Branch Manager.

转型之星 – 宋洁琼的故事：

宋洁琼于2010年12月加入安盛天平，目前担任宁波分公司销售管理部的经理。入职13年来，她已经先后在6个部门就职工作，经历了公司不同阶段的转型和战略调整。

2020年5月，宋洁琼开启了自己职业生涯的新一次转型。由于宁波分公司停止分销车险业务拓展、宁波分公司销售队伍全部因转型离职，她开始一人承接起宁波分公司非车险管理部的全部工作，包括渠道开拓、销售推动、销售培训、销售管理、非车核保等与非车险业务相关的所有工作。但短短两年间，她抓住渠道空白与经营渠道，快速与重点合作渠道建立良好关系，使健康险新保业务占比突破80%。而她个人在转型过程中也成功树立起了个人IP，成为渠道合作伙伴口中最了解高端医疗和健康险的保险从业人员。

Q:获得安盛之星是什么样的感受？

这份奖项我期待已久，对我来说有着非比寻常的意义，是对我从车险转型到非车险以来工作的肯定，也是对我未来工作的鞭策。我会继续保持我的工作热情投入到未来的工作中。

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

平常我爱好比较多，喜欢各种尝试，最近比较热衷于骑自行车，感受大自然，无拘无束。

Q:可以分享最近在看的一本书、一部电影或一部剧吗？

最近又重温了《返老还童》，剧情设计非常有趣，但又耐人寻味，倒带人生背后的爱的执着，奇思妙想中带着哲理让人细细品味生命、时光和爱。

Transformation Star – Jieqiong Song’s story:

Song Jieqiong joined AXA Tianping in December 2010 and is currently the manager of the sales management department of the Ningbo branch. In her 13 years of employment, she has worked in six different departments and experienced the company’s transformations and strategic adjustments in different stages.

In May 2020, Song Jieqiong started a new career transformation. Due to the Ningbo branch’s halt of the expansion of the car insurance business, causing the dissolution of the entire sales team, she took on all the work of the non-car insurance work of the Ningbo branch alone, including channels expansion, sales promotion, sales training, sales management, and non-car insurance underwriting, as well as other work related to non-car insurance business. In just two years, she seized the opportunities in business channels, quickly established good relationships with key channels for cooperation, and increased the proportion of new health insurance business to over 80%. In the process of transformation, she also successfully established her personal reputation and became the insurance practitioner who knows the most about high-end medical and health insurance in the eyes of channel partners.

Q: How do you feel about receiving the AXA Star award?

I have eager anticipated this award, and it is of great significance to me. It is a recognition of my work since transitioning from car insurance to non-car insurance, and also a motivation for my future work. I will continue my enthusiasm for work in the future.

Q: What helps you stay confident, healthy, and happy?

I have many hobbies and enjoy trying new things. Recently, I have been particularly interested in cycling, as it allows me to connect with nature and feel free and unrestrained.

Q: Any books or TV series you would like to share?

Recently, I watched ” The Curious Case of Benjamin Button ” again and found the plot very fun, yet thought-provoking. The themes of love and devotion behind a rewound life, and the philosophical ideas intertwined with the whimsical plot make people savor life, time, and love with great care.

转型之星 – 徐嵩的故事：

徐嵩在2017年10月加入了安盛，入职之后一直担任南京中支总经理职务。在十余年的保险职业生涯中，他在基层管理、队伍建设、渠道拓展、外部平台搭建等方面大刀阔斧地开展改革，为机构注入新内涵，帮助公司走上健康发展的“快车道”。

Q:获得安盛之星是什么样的感受？

首先要感谢公司及各级领导对我的厚爱与信任，感谢同事们对我的大力帮助及支持，能够得到公司“团结之星”这个荣誉称号，我感到非常的高兴与荣幸，同时我也在思考工作中存在的不足和今后需要努力的方向。在经营上，我一直要求自己能以达摩面壁的毅力反思不足，也要做到知行合一为公司创造效益。王阳明所创的“知行合一”思想中的“知”不仅是知道，更是良知。如果是放到我们公司经营上通俗来说，那就是要求我们不但是用专业的知识，更要把自己的职业道德贯穿在我们的工作实践中。

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

好的身体是革命的本钱，我一直坚信拥有一个健康的身体和良好的心态很重要，只有身体健康了，其余才皆有可能。我一直以来保持良好的睡眠和适量的运动，保持规律的作息时间，避免熬夜，每天早晨七点和孩子一起起床，晚上九点五十和孩子亲子聊天二十分钟后睡觉，每周末我会带着孩子一起徒步玄武湖8-10公里或者江边骑行，这个习惯已经坚持了四年。

Q:可以分享最近在看的一本书、一部电影或一部剧吗？

家长的习惯可以引导孩子，孩子的爱好也可以改变家长，我原来不是一个喜欢读书的人，但孩子热爱阅读，为了陪伴孩子，我也慢慢的开始读书。最近再重读余华的《活着》，“人是为了活着本身而活着的，而不是为了活着之外的任何事物而活着”，活着本身就是意义，珍惜生命，珍惜当下，珍惜眼前一切。

One AXA Star – Song Xu’s story:

Xu Song joined AXA in October 2017 and has been serving as the General Manager of the Nanjing Branch since then. In his more than ten years in the insurance industry, he has carried out reforms in grassroots management, team building, channel development, and external platform construction, injecting new meaning into the firm and helping the company go on a fast track of healthy development.

Q: How do you feel about receiving the AXA Star award?

First, I would like to thank the company and all levels of leadership for their trust and support, as well as my colleagues for their help and support. I am very happy and honored to receive the “One AXA Star” award. Meanwhile, I am also reflecting upon my shortcomings in my work and thinking about the direction I need to work hard in the future.

In terms of operation, I have always asked myself to reflect on my shortcomings with strong perseverance, and to unite knowledge and action to create values for the company. The “unity of knowledge and action” concept created by Wang Yangming is not only about knowledge but also about good conscience. If we apply it to our company’s management in a simple way, it requires us not only to use professional knowledge but also to integrate our professional ethics into our work practice.

Q: What helps you stay confident, healthy, and happy?

I firmly believe that having a good body and a positive mindset is the foundation of any great cause. Only when our body is healthy, can we achieve other things. I have always maintained a good sleep routine, moderate exercise, and a regular schedule, avoiding staying up late. Every morning at 7 am, I wake up with my children, and every night at 9:50 pm, I chat with my children for 20 minutes before going to bed. On weekends, I take my children for an 8 to 10 km hike around Xuanwu Lake or cycling along the river. I have stuck to the habit for four years.

Q: Any books or TV series you would like to share?

Parents’ habits can guide their children, and children’s hobbies can also change their parents. I wasn’t a big fan of reading, but my kid loves reading. To spend time with my kid, I gradually started reading books. Recently, I reread Yu Hua’s “To Live”. People live for the sake of living, not for anything outside of life,” living itself is the meaning. We should cherish life, cherish the present, cherish everything in front of us.

亲爱的安盛天平同事：

8月11-12日，2023年机构年中工作会议在珠海召开，管理层与各部门主要负责人、机构一把手等共同回顾了公司上半年的经营成绩，并对下半年的计划进行了商讨和审视。

上半年，公司进行了几项大刀阔斧的改革，在充满挑战的环境下，在资源有限的情况下，在全体同仁的齐心协力下，公司较为圆满地达成了上半年的各项指标——保费收入同比增长14%，是近三年来最高增速，也是多年来首次超行业增速。“卓越馨选”产品继续引领中端医疗险市场，惠民保业务、旅行险业务，以及商业险本地业务也都实现了高速增长。新能源车险业务实现了高速发展，约占整体车险保费10%，接近全年目标。

公司预计全年可以达成整体保费目标，基本接近行业增速。但在宏观经济方面，增速放缓、结构优化、动力转换已成为常态，因此我们下半年在经营利润方面仍面临巨大挑战，“降本增效、利润优先”的发展理念也不会改变。为实现高品质增长，公司在严守合规底线，夯实消保建设的基础上，将持续推进：机构分类管理，推动经营增效；全面成本管控，总分责任共担；考核引导降本，坚持利润文化；强化数据管理，精准算账经营。

会议期间还举办了2022年度菁才俱乐部的表彰活动，31位销售菁英和10家表现优异的机构得到了认可与褒奖，收获荣耀的同时，他们也承载着责任与使命，更是值得学习的榜样。

8月14日，安盛天平上海再保险运营中心顺利获得国家金融监督管理总局批复，我们成为首批入驻临港新片区再保险国际交易中心的先锋险企。未来，安盛天平将以上海再保险运营中心为平台，充分发挥资源集中化的优势，提升运营效能，优化作业模式，为促进中国保险及再保险行业的风险管理、承保能力和服务水平等方面的高质量发展，以及社会的繁荣稳定做出贡献。

暑去秋来，盛收可期。期待大家乘势而上，奋发作为，凝心聚力为公司高质量发展和经营目标的达成继续拼搏，再创佳绩。

Dear AXA Tianping colleagues:

On August 11-12, our 2023 Mid-year Work Conference was held in Zhuhai. Management, department heads, and executives jointly reviewed the company’s performance in the first half of the year, and discussed and agreed on plans for the second half of the year.

In the first half of the year, the company carried out several drastic reforms. Despite a challenging environment and limited resources, with the concerted efforts of all colleagues, the company successfully achieved all indicators for the first half of the year – premium income increased 14% year-on-year, not only the highest growth rate in the past three years, but also the first time in many years that it has exceeded the industry growth rate. Comprehensive IP+OP products continue to lead the mid-end medical insurance market, Huiminbao, travel insurance business, and local commercial insurance business have also achieved rapid growth. The new energy auto insurance business has achieved rapid development, accounting for about 10% of overall auto insurance premiums, almost that of the annual target.

The company expects to achieve the overall premium target for the whole year, which is similar to the industry growth rate. However, in terms of the macroeconomic environment, slowing growth and structural optimization have become the norm. Therefore, we still face huge challenges in terms of operating profit in the second half of the year, and the development concept of “cost reduction, efficiency increase, and profit priority” will not change. In order to achieve high-quality growth, while strictly adhering to compliance measures and consumer protection, the company will continue to promote operational efficiency, optimize profits, strengthen data management, and pursue accurate accounting.

During the meeting, the 2022 Elite Club Annual Summit was held. 31 sales elites and 10 outstanding organizations were recognized and commended as upstanding role models.

On August 14, AXA Tianping Shanghai Reinsurance Center successfully obtained approval from the State Administration of Financial Supervision and Administration, and became the first batch of pioneer insurance companies to enter the Lin Gang New Area Reinsurance International Trading Center. In the future, AXA Tianping will use the Shanghai Reinsurance Center as a platform to give full play to the advantages of centralized resources, improve operational efficiency, optimize operating models, and promote the high level of risk management, underwriting capabilities, and service levels in China’s insurance and reinsurance industries. AXA will continue to carry out quality development, and contribute to the prosperity and stability of society.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

亲爱的安盛天平同事：

8月11-12日，2023年机构年中工作会议在珠海召开，管理层与各部门主要负责人、机构一把手等共同回顾了公司上半年的经营成绩，并对下半年的计划进行了商讨和审视。

上半年，公司进行了几项大刀阔斧的改革，在充满挑战的环境下，在资源有限的情况下，在全体同仁的齐心协力下，公司较为圆满地达成了上半年的各项指标——保费收入同比增长14%，是近三年来最高增速，也是多年来首次超行业增速。“卓越馨选”产品继续引领中端医疗险市场，惠民保业务、旅行险业务，以及商业险本地业务也都实现了高速增长。新能源车险业务实现了高速发展，约占整体车险保费10%，接近全年目标。

公司预计全年可以达成整体保费目标，基本接近行业增速。但在宏观经济方面，增速放缓、结构优化、动力转换已成为常态，因此我们下半年在经营利润方面仍面临巨大挑战，“降本增效、利润优先”的发展理念也不会改变。为实现高品质增长，公司在严守合规底线，夯实消保建设的基础上，将持续推进：机构分类管理，推动经营增效；全面成本管控，总分责任共担；考核引导降本，坚持利润文化；强化数据管理，精准算账经营。

会议期间还举办了2022年度菁才俱乐部的表彰活动，31位销售菁英和10家表现优异的机构得到了认可与褒奖，收获荣耀的同时，他们也承载着责任与使命，更是值得学习的榜样。

8月14日，安盛天平上海再保险运营中心顺利获得国家金融监督管理总局批复，我们成为首批入驻临港新片区再保险国际交易中心的先锋险企。未来，安盛天平将以上海再保险运营中心为平台，充分发挥资源集中化的优势，提升运营效能，优化作业模式，为促进中国保险及再保险行业的风险管理、承保能力和服务水平等方面的高质量发展，以及社会的繁荣稳定做出贡献。

暑去秋来，盛收可期。期待大家乘势而上，奋发作为，凝心聚力为公司高质量发展和经营目标的达成继续拼搏，再创佳绩。

Dear AXA Tianping colleagues:

On August 11-12, our 2023 Mid-year Work Conference was held in Zhuhai. Management, department heads, and executives jointly reviewed the company’s performance in the first half of the year, and discussed and agreed on plans for the second half of the year.

In the first half of the year, the company carried out several drastic reforms. Despite a challenging environment and limited resources, with the concerted efforts of all colleagues, the company successfully achieved all indicators for the first half of the year – premium income increased 14% year-on-year, not only the highest growth rate in the past three years, but also the first time in many years that it has exceeded the industry growth rate. Comprehensive IP+OP products continue to lead the mid-end medical insurance market, Huiminbao, travel insurance business, and local commercial insurance business have also achieved rapid growth. The new energy auto insurance business has achieved rapid development, accounting for about 10% of overall auto insurance premiums, almost that of the annual target.

The company expects to achieve the overall premium target for the whole year, which is similar to the industry growth rate. However, in terms of the macroeconomic environment, slowing growth and structural optimization have become the norm. Therefore, we still face huge challenges in terms of operating profit in the second half of the year, and the development concept of “cost reduction, efficiency increase, and profit priority” will not change. In order to achieve high-quality growth, while strictly adhering to compliance measures and consumer protection, the company will continue to promote operational efficiency, optimize profits, strengthen data management, and pursue accurate accounting.

During the meeting, the 2022 Elite Club Annual Summit was held. 31 sales elites and 10 outstanding organizations were recognized and commended as upstanding role models.

On August 14, AXA Tianping Shanghai Reinsurance Center successfully obtained approval from the State Administration of Financial Supervision and Administration, and became the first batch of pioneer insurance companies to enter the Lin Gang New Area Reinsurance International Trading Center. In the future, AXA Tianping will use the Shanghai Reinsurance Center as a platform to give full play to the advantages of centralized resources, improve operational efficiency, optimize operating models, and promote the high level of risk management, underwriting capabilities, and service levels in China’s insurance and reinsurance industries. AXA will continue to carry out quality development, and contribute to the prosperity and stability of society.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

首席执行官左伟豪拜访人保总裁于泽

AXA Tianping CEO Kevin CHOR visits PICC President Yu ZE

8月17日下午，安盛天平首席执行官左伟豪先生协同首席商业险业务官曾翔、总精算师兼首席定价官殷兆男、安盛全球健康险中国区董事总经理丁侃拜访了人保财险总裁于泽及相关部门负责人，双方重点围绕推进业务合作、加强产品创新服务支持等话题进行了深入交流。

首先，左总介绍了安盛集团以及安盛天平财险公司当前业务主要发展情况。作为全球500强，安盛（AXA）品牌价值居全球第43位，规模仅次于美国州立（State Farm）农业保险公司，财务实力雄厚，分支机构遍布全球。除传统保险外，旗下产业还覆盖了艺术品保险、酒庄及足球俱乐部的投资合作等。2014年，安盛与天平汽车保险有限公司合并，2019年安盛天平成为国内唯一外资全资财险公司，目前主营业务包括车险、健康险、商业企业险、旅行意外险等，其中与人保主要合作集中在能源险、意健险、车险GAP、农险天气指数等领域。左总表达了巩固友好合作的意愿，并提出愿意分享全球化的网络布局资源与技术服务，希望双方加强在车险、中高端医疗健康险、国际旅行意外险、农业巨灾保险以及中资海外利益业务的出单平台合作。

接下来人保财险总裁于泽介绍了人保财险机构改革以来总分公司以客户为中心的组织架构调整情况，以及2023年上半年公司业务发展经营情况，突出了事业部改革后人保财险在商业非车险领域各项风控举措，包括通过核保端核保人的垂直集中管理实现了管理费用的有效控制，通过理赔垂直管控实现了赔付成本的有效改善，通过强制风险查勘实现了业务承保质量的有效提升。在总体合作理念上，于泽总裁提出，人保财险始终致力于互利、互信、双赢的合作关系，在传统业务承保能力投放与创新业务分保合作支持上，合理有效平衡，实现双方优势互补。

 通过此次会晤，双方加深了了解，内容详实、意义重大，为今后的进一步合作奠定了坚实的基础。

On the afternoon of August 17, Kevin CHOR, CEO of AXA Tianping, CEO of AXA Tianping, together with Zeng XIANG, Chief Commercial Insurance Officer, Zhaonan YIN, Chief Actuary and Chief Pricing Officer, and Kan DING, Managing Director of AXA Global Healthcare China visited Ze YU, President of PICC Property & Casualty and the heads of the relevant departments, and both parties had in-depth exchanges focusing on the topics of promoting business cooperation and strengthening the support of product innovation and services.

First of all, Mr. Chor introduced AXA Group and AXA Tianping P&C’s current business development. As one of the top 500 companies in the world, AXA ranks 43rd in terms of brand value, second only to US State Farm Insurance in terms of scale, with strong financial strength and branches all over the world. In addition to traditional insurance services, it also covers art insurance, wineries and soccer clubs investment cooperation. In 2014, AXA merged with Tianping Automobile Insurance Company Limited, and in 2019, AXA Tianping became the only wholly foreign-owned property insurance company in China, and its main business now includes auto insurance, health insurance, commercial enterprise insurance, travel accident insurance, of which the main cooperation with PICC is focused on energy insurance, Personal Accident & Health insurance, auto insurance GAP, agricultural weather index insurance and other fields. Mr. Chor expressed his willingness to further cooperate and offered to share the global network layout resources and technical services, hoping that both sides would strengthen the cooperation in the issuance platforms of auto insurance, medium and high-end medical and health insurance, international travel insurance, agricultural insurance, and the business of Chinese overseas interests.

Next, Mr. Ze YU, President of PICC P&C Insurance, introduced the customer-centric organizational restructuring of PICC P&C Insurance’s head office and branch, as well as the company’s business development and operation situation in the first half of 2023, highlighting PICC P&C Insurance’s various risk management initiatives in the field of commercial non-automobile insurance after the reform of the business division. Through vertical claims management, effective improvement in claims costs has been achieved, and through mandatory risk surveys, the underwriting quality of the business has been effectively enhanced. In terms of overall cooperation philosophy, President Ze YU proposed that PICC P&C is always committed to a cooperative relationship based on mutual benefit, mutual trust, and win-win outcomes. In terms of traditional underwriting capacity deployment and innovative business reinsurance cooperation support, a reasonable and effective balance is sought to achieve complementary advantages between the two parties. Through this meeting, both parties deepened their understanding, which was detailed and significant, laying a solid foundation for further cooperation in the future.