Category: Uncategorized

亲爱的安盛天平同事：

即将过去的11月可谓精彩纷呈，目不暇接。无论是出席第六届中国国际进口博览会，还是参加首届AXA安盛大中华高峰会，我们都在尝试将自身的努力和探索放置在更宏大的图景中去诠释。

11月6日，安盛天平应邀参加第六届中国国际进口博览会，并隆重举办了再保险“国际板”的首单国际分入合约的签署仪式。国家金融监督管理总局上海监管局党委书记、局长王俊寿，法国驻上海总领事Joan Valadou等多位重量级嘉宾共同见证了这一上海国际再保险中心的里程碑时刻。

“携手向未来，安盛可持续发展论坛”也在同一天成功举行，我们与各界伙伴交流分享，希望在更大的格局上，将数据治理与金融人才创新所面临的挑战，转化为发展的机遇，为全行业的可持续健康发展注入强劲动能。

11月13日，首届AXA安盛大中华高峰会在深港两地隆重举行。AXA安盛大中华区所辖的安盛香港及澳门、安盛天平、安盛保险销售有限公司、工银安盛共600多位菁英盛大集结，沉浸式感受了ONE AXA的品牌精神与文化底蕴，留下了一段非凡难忘的记忆时光。

我们也在传递温暖，播撒阳光。11月18日，安盛天平携手合作伙伴明亚保险经纪，在北京密云爱佑安生项目点开启了暖冬之行。爱心团队与受助儿童用生命点亮生命，分享经历，呵护成长。未来，我们还将集结更多公益力量，让曙光继续升起，将希望持久照亮。

Dear AXA Tianping colleagues:

The month of November, though soon to pass, has been truly exciting. Whether we were attending the 6th China International Import Expo or the first AXA Greater China Region Summit, we were always trying to explore how our efforts can fit into a broader picture.

On November 6, AXA Tianping was invited to participate in the 6th China International Import Expo and held a signing ceremony for first cross-border inward reinsurance contract on the newly introduced international board. Junshou WANG, Secretary of the Party Committee and Director of the Shanghai Supervision Bureau of the State Administration of Financial Supervision and Administration, Joan Valadou, Consul General of France in Shanghai, and many other important guests witnessed this milestone moment of the Shanghai International Reinsurance Center.

We also successful held “Joining Hands towards the Future • AXA Sustainable Development Forum” on the same day. We communicated and shared with partners from all walks of life, hoping to transform the challenges faced by data governance and financial talent innovation into development opportunities to inject strong momentum into the sustainable and healthy development of the entire industry.

On November 13, the first AXA Greater China Region Summit was held in Guangzhou and Hong Kong. More than 600 elites from AXA Hong Kong and Macau, AXA Tianping, AXA Insurance Sales Co., Ltd., and ICBC AXA Life Insurance gathered to immerse themselves in the brand spirit and culture of ONE AXA. The event left behind many extraordinary and unforgettable memories.

We have also been spreading warmth and sunshine. On November 18, AXA Tianping, together with its partner Mingya Insurance Brokers, embarked on a warm winter trip for the Miyun Aiyou Ansheng project in Beijing. Our caring team shared light with children in need, sharing their experiences, and caring for their growth. In the future, we will also gather more public welfare forces to continue to ignite hope going forward.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

闪亮进博会：安盛天平签署再保险“国际板”首单国际分入合约

CIIE: AXA Tianping signs first inward reinsurance agreement under Shanghai international board for reinsurance trading

11月6日，安盛天平应邀参加第六届中国国际进口博览会，以首批入驻临港国际再保险中心先锋险企的身份在临港展馆亮相，并隆重举行了再保险“国际板”首单国际分入合约签署仪式。再保险“国际板”首张国际再保险分入合约的签署是为上海国际金融中心建设添砖加瓦的重要举措，意义重大。

图片说明：再保险“国际板”国际分入业务正式启动。左五：国家金融监督管理总局上海监管局党委书记、局长王俊寿，左四：法国驻上海总领事Joan Valadou，左三：上海保险交易所党委书记、董事长任春生，右三：临港新片区管委会金融贸易处处长孙筱和，右四：安盛天平财产保险有限公司董事长朱沙苗，右二：安盛天平财产保险有限公司首席执行官左伟豪，左二：安盛香港财产保险有限公司首席财产保险官黎柱基，左一：安盛天平财产保险有限公司总精算师、首席定价官兼上海再保险运营中心总经理殷兆男，右一：安盛天平财产保险有限公司首席商业险业务官曾翔。

从陆家嘴到滴水湖，建设金融强国，提升上海国际金融中心能级的时代强音澎湃激荡。安盛天平乐于分享安盛集团在全球的网络资源和成熟经验，以服务实体经济为宗旨，以服务实现中国式现代化为目标，提供优质的跨境金融产品与服务，为增强上海国际金融中心的竞争力和影响力，推动我国金融高质量发展做出贡献。

AXA Tianping was invited to participate in the 6^th China International Import Expo (CIIE) on November 6. As one of the first insurers to set up in the Lin-Gang Special Area International Reinsurance Center, AXA Tianping made a prominent appearance at the Lin-Gang Exhibition Hall and held a grand signing ceremony for the first cross-border inward reinsurance contract on the newly introduced international board. The signing represents an important milestone for Shanghai as international financial center.

From Lujiazui to Dishui Hu, China is committed to building a robust financial system and strengthening Shanghai’s position as an international financial center. AXA Tianping is glad to share the Group’s global network resources and experience, with the aim of serving the real economy and supporting the country’s modernization. We strive to provide high-quality cross-border financial products and services, contribute to enhancing the competitiveness and influence of Shanghai as international financial center, and promote the high-quality development of China’s financial sector.

安盛大中华区首届高峰会隆重举行

AXA Greater China Region Summit

11月13日晚，首届AXA安盛大中华区高峰会在鹏城深圳隆重开幕。这是安盛大中华区4家兄弟公司——安盛香港及澳门、安盛天平、安盛保险销售和工银安盛的首次相聚。

安盛大中华区CEO尹玄慧女士携安盛大中华区各兄弟公司管理层亲临【安盛大中华 非凡之夜】，并深情致辞，“作为一家全球领先的保险公司，我们将继续加强在大中华区的投资和发展，通过整合多地资源优势，不断满足客户的多样化需求，进一步提升客户体验。”

安盛大中华区CEO尹玄慧发表致辞

多位安盛大中华区的实力唱将燃情出征，见证ONE AXA文化在大中华区交流融合、发扬光大。来自安盛天平山东分公司的王珂栋与安盛天平浙江分公司的李亦楠分别荣获“安盛好声音”亚军与季军。

安盛天平山东分公司王珂栋 安盛天平浙江分公司李亦楠

之后，AXA安盛大中华高峰会安盛天平代表团来到香港，集体参观了位于香港尖沙咀的安盛尊尚会，沉浸式体验安盛200多年历史文化沉淀的底蕴与魅力。同时也到新锐国际地标安盛X竹翠公园参加精彩的峰会项目。

最后，作为AXA安盛大中华区的巅峰荣誉盛典，本次高峰会特意设置颁奖环节，以表彰在2023年表现优异的先进团队与个人。

安盛天平山东分公司与浙江分公司获颁规模贡献奖；上海分公司、宁波分公司和江苏分公司获颁成本优胜获。安盛大中华区CEO尹玄慧女士、安盛天平CEO左伟豪先生和安盛天平执行副总裁兼首席渠道管理和销售官周连成先生为优胜机构颁奖。

On the evening of November 13, the first AXA Greater China Region Summit was held in Shenzhen, Pengcheng. This was the first gathering of the four sister companies of AXA Greater China – AXA Hong Kong, AXA Macau, AXA Tianping and ICBC AXA.

Ms. Sally WAN, CEO of AXA Greater China, together with the management of AXA China’s sister companies, attended “An Extraordinary Night with AXA” and delivered a speech: “As a leading global insurance company, we will continue to strengthen investment in Greater China, by integrating the advantages and resources from multiple regions to continuously meet the diverse needs of customers and further enhance customer experience.”

Several talented singers from our AXA Greater China team participated in the event to promote the values of One AXA. WANG Kedong from AXA Tianping Shandong Branch and LI Yinan from AXA Tianping Zhejiang Branch respectively won the second and third place in the ‘AXA Great Voices’ competition.

Hong Kong star Jerry Lamb and Miss Asia Yang Guang were invited serve as hosts, and Yao Xi, a contestant at Sing! China was also invited to participate in the grand event with everyone. Many of our colleagues from AXA China came to witness the exchange, integration and promotion of ONE AXA culture in Greater China, and presented awards to outstanding individuals and teams.

Later, the AXA Greater China delegation came to Hong Kong and collectively visited the AXA Prime in Tsim Sha Tsui, to immerse themselves in the heritage and charm of AXA’s 200 years of history and culture. They also went to the cutting-edge international landmark AXA x Wonderland to participate in exciting summit activities.

Finally, as the pinnacle honor ceremony of AXA China, the summit specially set up an awards ceremony to commend teams and individuals that demonstrated outstanding performances in 2023.

AXA Tianping’s Shandong Branch and Zhejiang Branch were awarded the Scale Contribution Award; the Shanghai Branch, Ningbo Branch and Jiangsu Branch were awarded the Cost Excellence Award. Ms. Sally WAN, CEO of AXA China, Mr. Kevin CHOR, CEO of AXA Tianping, and Mr. Liancheng ZHOU, Executive Vice President and Chief Channel Management and Sales Officer, presented awards to the winning organizations.

密云曙光计划 —— 安盛明亚暖冬行

Project Dawn —— AXA Mingya delivers warmth in winter

上个月，安盛天平与合作伙伴明亚保险经纪推出了五城公益计划。我们践行爱与责任，步履不停，为重疾儿童守护童心，共筑明天。

本月18日，公司再次携手明亚保险经纪，奔赴北京密云爱佑安生项目点，通过一次暖冬之行，为寒冬中困境儿童带来温暖与陪伴：上午，安盛X明亚的爱心团队与受助儿童分享经历，普及知识，互赠礼物，暖心互动；下午，爱心团队兵分三路，分别探访了西田各庄镇和不老屯镇的六户困境家庭，温暖陪伴，聆听心声。

首席运营官兼首席数据官余健光温馨开场，鼓励孩子们在网络时代利用好在线学习工具，积极开拓视野的同时注意上网安全、避免沉迷网络、防范网络欺诈；首席市场营销及公共事务官黄长青动情分享个人成长经历，鼓励孩子们无惧困难，追梦逐光。

随后，来自安盛和明亚的志愿者们将学习物资包亲手送到了受助小朋友们的手里，在给他们送去笔记本电脑和学习用品的同时，也寄语他们健康成长、学业有成的期许和前程美好的祝愿。

而三位受助孩子的代表也分别送出自己的画作，通过碧海青天祝愿生活工作一帆风顺，描绘“西塞山前白鹭飞，桃花流水鳜鱼肥”寓意对美好生活的向往与憧憬，以及锦鲤鱼跃带来的欢快喜庆与吉祥如意。

接下来的手工相框制作环节则将活动的温情气氛推向高潮。大小朋友齐心动手，欢乐畅言，相互分享最想留住的美好片段以及幸福瞬间。

曙光计划不仅是安盛与合作伙伴携手，共同关爱社区、关注弱势群体的举措，更是我们关心环境的一次尝试。未来，我们希冀与更多伙伴合作，集结更多公益力量，让曙光继续升起，将希望持久照亮。

Last month, AXA Tianping and its partner Mingya Insurance Brokers launched a five-city charity plan. We spread love and and advancing our responsibility to protect the innocence of children with chronic illnesses and build a better tomorrow together.

On the 18th of this month, the company once again joined hands with Mingya Insurance Brokers to go to the Miyun Aiyou Ansheng project site in Beijing. This warm winter trip brought warmth and companionship to children in need during the cold winter. In the morning, the caring team of AXA and Mingya assisted children to share experiences and knowledge, while exchanging gifts and having heart-warming interactions. In the afternoon, the team divided into three groups and visited six families in need in Gezhuang Town and Bulaotun Town in Xitian to provide companionship and listen to their stories.

Jianguang YU, Chief Operating Officer and Chief Data Officer, gave a warm opening, encouraging children to make good use of online learning tools in the Internet era, actively broaden their horizons, and pay attention to online safety, avoid addiction to the Internet, and guard against Internet fraud. Eva HUANG,  Chief Marketing and Communications Officer, passionately shared her personal growth experience and encouraged children to pursue their dreams and without fear of obstacles.

Later, volunteers from AXA and Mingya personally delivered learning material packages to the children. While sending them laptops and school supplies, they also sent them their well wishes for health and academic success.

Three children representatives also sent their own paintings to wish us success in life and work, depicting “egrets flying in front of Xisai Mountain and peach blossoms and flowing water”, which symbolizes the yearning and longing for a better life.

The next activity was making handmade photo frames, where friends of all ages worked together, talked happily, and shared with each other the beautiful and happy moments.

Project Dawn is not only an initiative by AXA to work together with its partners to care for the community and for vulnerable groups, it is also an attempt to care for oru environment. In the future, we hope to cooperate with more partners and gather more forces to illuminate hope going forward.

热烈祝贺三家机构实现阶段性晋升

Congratulations to three branches who have received tiered promotions!

为了更加适应市场变化和公司发展的需要，提高管理水平和经营效益，2023年初总公司修订了二级机构分类管理办法，在每季度和年度进行机构升降级评估，并定期公示。

截至2023年第三季度，重庆分公司、佛山分公司和苏州中心支公司完成了阶段性晋升，用实际行动书写了属于他们的晋升故事。

重庆：

重庆分公司始终秉持稳健经营、持续创新的发展理念，注重品牌建设和服务质量提升。在市场竞争日益激烈的情况下，重庆分公司保持了良好的发展态势，业务规模不断扩大，市场占有率稳步提高。进入2023年，重庆分公司继续保持稳健的发展策略，加强内部管理，积极拓展市场，取得了优异的业绩，成功实现了从三类机构到二类机构的阶段性晋升。

重庆分公司

苏州：

苏州中心支公司自成立以来，不断拓展市场和提升客户满意度。2023年，苏州中心支公司紧握市场机遇，发挥自身优势，积极开展车险及非车险业务。通过全体员工的共同努力，苏州中心支公司的业务指标不断攀升，取得了显著的业绩。此次阶段性从四类晋升为三类机构，也是苏州中心支公司持续努力的回报。

苏州中心支公司

佛山：

佛山分公司始终坚持“以客户为中心”的经营理念，致力于为客户提供优质的保险服务。在过去一段时间，佛山分公司在新管理团队的带领下，在渠道开拓和品质管理方面，都展现出新的活力和创新。通过团队努力和市场开拓，佛山分公司的经营成果得到大幅提高，也成功从五类机构阶段性晋升为四类机构。

佛山分公司

热烈祝贺这些实现阶段性晋升的优秀机构，此次晋升不仅体现了他们在经营管理方面的实力和水平，更为其他机构树立了榜样和标杆。希望他们能够继续保持优秀业绩，为公司的发展做出更大的贡献！

In order to better adapt to market changes and the needs of the company’s development, and improve management levels and operating efficiency, the head office revises the classified management methods for tier-two institutions in early 2023, conducts institutional upgrade and downgrade assessments every quarter and every year, and makes these announcements public regularly.

As of the third quarter of 2023, the Chongqing Branch, Foshan Branch and Suzhou Central Branch have completed tiered promotions.

Chongqing:

The Chongqing Branch has always adhered to the development philosophy of stable operations and continuous innovation, focusing on brand building and service quality improvement. In the context of increasingly fierce market competition, the Chongqing Branch has maintained a good development trend, with its business scale continuously expanding and its market share steadily increasing. In 2023, the Chongqing Branch has continued to maintain a steady development strategy, strengthened internal management, actively expanded in the market, and achieved excellent results. The branch has successfully been promoted from a tier-three institution to a tier-two institution.

Suzhou:

Since its establishment, Suzhou Central Branch has continuously expanded in the market and improved customer satisfaction. In 2023, Suzhou Central Branch seized market opportunities, gave full play to its own advantages, and actively developed the auto insurance and non-auto insurance businesses. Through the joint efforts of all employees, the business indicators of Suzhou Central Branch have continued to rise and have achieved remarkable results. The branch has been promoted from a tier-four to a tier-three institution.

Foshan:

The Foshan Branch has always stuck to our “customer-first” business philosophy and is committed to providing customers with high-quality insurance services. Recently, the Foshan Branch, under the leadership of the new management team, has shown new vitality and innovation in channel development and management. Through team effort and market development, the Foshan branch’s operating results have been greatly improved, and it has also been successfully promoted from a tier-five institution to a tier-four institution.

I’d like to extend a warm congratulations to these outstanding institutions that have been promoted. This promotion not only reflects their strength and level in operation and management, but also sets an example and benchmark for other institutions. I hope they can continue to maintain excellent performance and make greater contributions to the development of the company!

安盛应邀出席博鳌亚洲论坛全球经济发展与安全论坛 

AXA attends Boao Forum for Asia Global Economic Development and Security Forum

10月29日-31日，博鳌亚洲论坛全球经济发展与安全论坛第二届大会在湖南长沙举行，来自多个国家和地区的政府官员、国际组织代表、外交使节、专家学者、企业代表、媒体机构等2500余名代表参会。与会嘉宾围绕数字经济时代下的安全生态建设、世界经济再平衡等内容开展深入交流。

安盛天平首席市场营销及公共事务官黄长青女士在本次大会的“AIGC时代的可持续发展与风险管理”分论坛上发表了题为“从赔付者到陪伴者，安盛天平的可持续发展之道”的主旨演讲，她分别从负责任的投资者、负责任的保险公司和卓越的行业领袖这三个维度介绍了安盛天平的可持续发展行动——聚焦集团所关注的气候变化和普惠金融两大主题，安盛天平围绕绿色低碳、普惠金融与社会责任、人才赋能、数字化创新与合规治理等四大核心议题进行规划，致力于在可持续发展领域不断进行探索和创新，保障人民、企业和社会利益，助力全球共同应对气候变化风险，持续兑现可持续发展承诺。

安盛天平首席市场营销及公共事务官黄长青女士发表演讲

坚定传递ESG理念是安盛在中国市场的长期承诺，作为一家负责任的外资险企，安盛天平积极响应政府号召，严格遵循集团ESG倡议，以业界严格标准规范自身运营，以政府、社会机构、股东、客户、员工、合作伙伴和供应商等利益相关方的核心诉求为己任，力求在双碳时代，实现安全、合乎道德规范以及可持续发展，减少公司经营对环境和社会可能产生的负面影响。

全球经济发展与安全论坛是博鳌亚洲论坛发起的专题论坛会议，博鳌亚洲论坛，旨在通过探讨经济发展与安全问题的内在联系，防范、化解与经济息息相关的非传统安全领域风险，激发全球经济发展新动能，推动构建共同发展、共享安全的人类命运共同体。

From October 29th to 31st, the second conference of the Boao Forum for Asia Global Economic Development and Security Forum was held in Changsha, Hunan. More than 2,500 representatives including government officials, representatives of international organizations, diplomatic envoys, experts and scholars, business representatives, and media attended. Guests attending the meeting conducted in-depth exchanges on constructing a security network and rebalancing the world economy in the digital economy.

Ms. Eva HUANG, Chief Marketing and Communications Officer of AXA Tianping, delivered a speech entitled “From payer to partner, the sustainable development of AXA Tianping” at a sub-forum called “Sustainable Development and Risk Management in the AIGC Era”. In her keynote speech, she introduced the sustainable development initiatives of AXA Tianping from the three dimensions of responsible investment, responsible insurance and outstanding industry leader – focusing on the two major themes of climate change and inclusive finance. She explained how AXA plans around core topics of sustainability and low carbon; inclusive finance and social responsibility; talent empowerment; digital innovation and compliance governance, and is committed to protect the interests of people, businesses and society, help the world jointly respond to climate change risks, and continue to fulfill its commitment to sustainable development.

Firmly adhering to ESG is AXA’s long-term commitment to the Chinese market. As a responsible foreign insurance company, AXA Tianping actively responds to the government’s call, strictly follows the group’s ESG initiatives, regulates its own operations with strict industry standards, and adheres to government and social institutions. We take responsibility for the core demands of our stakeholders including shareholders, customers, employees, partners and suppliers, and strive to achieve safe, ethical and sustainable development in the dual-carbon era, and reduce the possible negative impacts of company operations on the environment and society.

The Global Economic Development and Security Forum is a special forum initiated by the Boao Forum for Asia. It aims to prevent and resolve non-traditional security risks closely related to the economy and stimulate new momentum for global economic development by exploring the intrinsic relationship between economic development and security issues. It aims to promote the building of a community with a shared future for mankind that features common development and shared security.

安盛荣膺第四届IFF全球绿色金融奖年度大奖

AXA Tianping is awarded IFF Global Green Finance Award

2023年10月29日，国际金融论坛(IFF) 2023年全球年会和第四届“IFF全球绿色金融奖”颁奖典礼隆重举办。经过严谨的评选流程，安盛天平脱颖而出，凭借在可持续发展领域的杰出表现，荣获第四届IFF全球绿色金融奖年度大奖。这不仅是对安盛在可持续发展领域实践的认可，也是对安盛推动绿色金融发展所作贡献的肯定与鼓励。

据组委会介绍，该奖项所授予的机构，必须证明其通过或利用金融手段在全球或国家/地区推动绿色转型、应对气候风险以及实现可持续目标，并做出了卓越贡献。本届绿金奖参评机构以国内外知名机构、行业头部企业为主，不乏多个全球行业首单、最大规模等代表性案例，整体实力进一步提升，地区、行业、创新实践多样性更加突出。本次与安盛同获年度大奖的还有中国广核集团、蚂蚁科技集团、美的集团、百度、国际资本市场协会等知名企业与机构。

国际金融论坛（IFF）由中国、美国、欧盟等G20国家，新兴经济体，以及联合国、世界银行、国际货币基金组织等国际组织领导人共同发起成立，是全球金融领域高级别常设对话机制和多边合作机构，被誉为全球金融领域的“F20”。“IFF全球绿色金融奖”由国际金融论坛IFF设立于2020年，受到联合国及多个国际组织的高度评价。评审委员会由中外25位具有全球影响力和权威性的重要财经领袖和金融界、环境界精英组成，旨在对全球绿色金融领域，尤其是气候投融资和生物多样性金融领域做出突出成绩的机构以及创新性解决方案进行表彰和奖励，以此促进全球气候治理和可持续发展进程，该奖项的设立受到联合国及多个国际组织的高度评价。

On October 29, 2023, the International Finance Forum (IFF) 2023 Global Annual Meeting (or the IFF 20th Anniversary Global Annual Meeting) and the 4th “IFF Global Green Finance Awards” ceremony were held. After a rigorous selection process, AXA Tianping stood out and won the fourth annual IFF Global Green Finance Award for outstanding performance in the field of sustainable development. This is not only recognition of AXA’s practices in the field of sustainable development, but also affirmation and encouragement of AXA’s contribution to promoting the development of green finance.

According to the organizing committee, the organization given this award must prove that it has made outstanding contributions to promoting green transformation, managing climate risks, and achieving sustainable goals globally or in a country/region through using financial means. The participating institutions for this year’s Awards are mainly well-known domestic and foreign institutions and industry leaders. There were many cases of global and industry firsts that showed innovation practices across multiple regions. This year, AXA received the award along with well-known companies and institutions including China General Nuclear Power Group, Ant Technology Group, Midea Group, Baidu, and the International Capital Markets Association.

The IFF was jointly initiated and established by leaders of China, the United States, the European Union and other G20 countries, emerging economies, and international organizations such as the United Nations, World Bank, and International Monetary Fund. It is a high-level standing dialogue mechanism and multilateral forum in the global financial field, and is also known as the F20. The “IFF Global Green Finance Award” was established in 2020 by the International Financial Forum and has been highly praised by the United Nations and many international organizations. The review committee is composed of 25 important Chinese and foreign financial leaders with global influence and authority, as well as elites in the financial and environmental circles. It aims to mark outstanding achievements in the field of global green finance, especially in the fields of climate investment and biodiversity finance. Institutions and innovative solutions are commended and rewarded to promote global climate governance and sustainable development.

安盛之星

AXA Stars

在安盛之星评选中，共有22位总部和机构同事摘取2022年度安盛之星，并分别获团结之星、勇敢之星、正直之星和转型之星。月刊将为这些同事专门开设“安盛之星的故事”专栏，帮助大家进一步了解安盛人践行安盛价值观的故事。

本月我们将为大家分享勇敢之星——山东分公司理赔客服部副经理张凡荣，客户之星——深圳分公司营销二部部门经理王香玲的故事。

In the AXA Star contest , altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation , Customer First , Integrity , Courage , and One AXA . This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.

This month we will introduce stories of our Courage Star – Zhang Fanrong, Deputy Manager of the Claims Customer Service Department of the Shandong Branch; and Customer First Star Wang Xiangling, Manager of the Second Marketing Department of Shenzhen Branch.

勇敢之星 – 张凡荣的故事

张凡荣于2019年3月入职安盛天平，目前担任山东分公司理赔客服部副经理。他在安盛的这5年正是公司转型的重要时期，他的个人发展也是沿着公司“转型再出发”战略的发展轨迹成长起来的。

2020年车险综改后，市场进一步细分，大公司虹吸效应日益凸显，市场竞争和成本攀升一直困扰着中小主体。面对挑战，张凡荣和部门同事在“转型求盛”战略方针引领下，不断洞察市场、细分客群、研判行业，把微电新能源作为我们车险经营实现突围的主攻方向，最终取得了一点成绩。2021年新能源车险签单1436万元，保单成本率75.2%；2022年截至10月份，新能源车险签单1854万元，保单成本率70.7%。品牌覆盖率90%，市场占有率居行业前列。

张凡荣

Q:获得安盛之星是什么样的感受？

非常荣幸获得安盛之星。安盛在转型求盛的过程中涌现出了许多优秀的员工，而我非常自豪成为他们中的一员。对我来说，安盛勇敢之星既是一种荣誉，也是一种压力，更是一种动力，希望在接下来的日子里，把安盛的践行精神传递下去，为公司做出更大的贡献，实现更大的个人价值。

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

户外运动是我一直坚持的。有氧运动可以消除工作生活中的压力，化解一些不良情绪，能够让自己更快的沉静下来，以更加轻松的心境迎接新的挑战。

Q:可以分享最近在看的一本书、一部电影或一部剧吗？

最近读了一本《专注力的技术》。一直教育自己的孩子在学习中要提高专注力，避免“马虎”、“拖沓”的行为，自己往往忽略了专注力，容易是自己陷入“杂事缠身，效率低下”。《专注力的技术》是一本诚意满满的书籍，提供了大量提高专注力的秘诀，针对不同场景匹配了差异的解决方案。

Courage Star – Zhang Fanrong’s Story

Zhang Fanrong joined AXA Tianping in March 2019 and currently serves as the Deputy Manager of the Claims Customer Service Department of the Shandong branch. His five years at AXA were part of an important period of the company’s transformation, and his personal development grew along the development trajectory of the company’s “transform then go” strategy.

After the comprehensive reform of auto insurance in 2020, the market has been further segmented, particularly prominent in large companies. Market competition and rising costs have been plaguing small and medium-sized entities. Facing these challenges, Zhang Fanrong and his colleagues in the department, under the guidance of the strategic policy of “Transform for Success”, continued to gain insight into the market, segment customer groups, studied and analyzed the industry, and made micro-electric new energy the main direction of breakthrough in our auto insurance operations, achieving success. In 2021, 14.36 million RMB worth of new energy auto insurance contracts were signed, with a policy cost rate of 75.2%; and as of October 2022, 18.54 million RMB of new energy auto insurance contracts were signed, with a policy cost rate of 70.7%. The brand coverage rate is now 90%, with our market share among the top in the industry.

Q: How do you feel about receiving the AXA Star award?

It is a great honor to receive the AXA Star. During the process of Transform for Success of AXA, many excellent employees have emerged, and I am very proud to be one of them. For me, being awarded the AXA Courage Star is not only an honor, but also a source of inspiration and a motivation. I hope that in the coming days, I can pass on AXA’s spirit of action and make greater contributions to the company.

Q: What helps you stay confident, healthy, and happy?

I have always insisted on keeping up with outdoor sports. Aerobic exercise can eliminate stress in work and life, resolve some bad emotions, calm yourself down, and face new challenges with a more relaxed mind.

Q: Any books or TV series you would like to share?

I recently read a book called “The Technology of Mindfulness”. I have been teaching my children to improve their concentration when learning and avoid “sloppy” and “procrastination” behaviors. It is important not to lose concentration and do things inefficiently. “The Technology of Concentration” is a great book that provides a large number of tips for improving concentration and matches different solutions to different scenarios.

客户之星—王香玲的故事

王香玲于2015年11月加入安盛天平，目前担任深圳分公司营销二部部门经理。在市场竞争激烈的当下，她同团队小伙伴集思广益、挖掘小众业务，聚合大家的智慧，把分公司业务做好。为了更好的推动新产品，王香玲曾与公司同事在商超一楼进行医疗险的现场推广和调研，也曾在车行放置产品易拉宝、同高端车行建立客户互动，她还带领渠道和客户去高端医疗诊所参观，感受高医的就诊环境。在公司大力发展转型的过程中，她与部门小伙伴一起携手并进，并肩作战，完成一个又一个任务。

王香玲

Q:获得安盛之星是什么样的感受？

我感到非常的荣幸和激动！

获得这个奖项让我更加明白，做好客户服务要用心去倾听、理解、关心客户的需求和问题，用专业知识和热情去提供优质的服务。

同时，这个奖项也让我感受到团队的力量和重要性。没有团队的支持和协作，我不可能取得今天的成绩。在今后的工作中，我将继续秉持团队合作的精神，共同为客户提供更优质的服务。

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

首先，我喜欢通过运动来保持健康。无论是晨跑、还是瑜伽，运动都能让我感到精力充沛，自信满满。

其次，我喜欢阅读和学习。通过不断地学习新的知识和技能，我能够不断提升自己，同时也能更好地服务客户。

另外，我还喜欢摄影，它不仅是一种爱好，更是一种生活态度和表达方式，每当我看到美好的景色或者可爱的事物，我都想用相机记录下来。

Q:可以分享最近在看的一本书、一部电影或一部剧吗？

最近在看的一部剧《无所畏惧》。

《无所畏惧》是一部具有深刻主题和精彩剧情的电视剧，展现了人性的复杂性。它通过罗英子的经历，传递了追求正义、勇敢面对困难和坚持理想的价值观。

Customer First Star – Wang Xiangling’s Story

Wang Xiangling joined AXA Tianping in November 2015 and currently serves as the Manager of the Second Marketing Department of Shenzhen Branch. In today’s fierce market competition, she and her team members brainstormed ideas, explored niche businesses, and pooled everyone’s wisdom to improve business. In order to better promote new products, Wang Xiangling and her company colleagues conducted research on medical insurance and an on-site promotion at a supermarket. She also placed product roll-ups at car dealerships and interacted with potential customers at the high-end car dealerships. She led the channel visit to high-end medical clinics with clients to experience the medical treatment environment. During the company’s vigorous development and transformation process, she worked hand in hand with her department partners to complete many tasks well.

Q: How do you feel about receiving the AXA Star award?

I feel very honored and excited!

Winning this award made me understand better that to do a good job in customer service, I need to listen, understand, and care about customers’ needs and problems, and use professional knowledge and enthusiasm to provide high-quality services.

At the same time, this award also makes me feel the power and importance of the team. Without the support and collaboration of my team, I wouldn’t be able to become who I am today. In future work, I will continue to uphold the spirit of teamwork and provide customers with better services.

Q: What helps you stay confident, healthy, and happy?

I like to stay healthy through exercise. Whether it’s morning jogging or yoga, exercise makes me feel energetic and confident.

Secondly, I like reading and learning. By constantly learning new knowledge and skills, I can continuously improve myself and serve my customers better.

In addition, I also like photography. It is not only a hobby, but also an attitude towards life and a way of expression. Whenever I see beautiful scenery or lovely things, I want to record them with my camera.

Q: Any books or TV series you would like to share?

I have been watching a TV drama called ” The Fearless”.

“The Fearless” is a TV series with profound themes and exciting plots that showcase the complexity of human nature. Through Luo Yingzi’s experience, it highlights the importance ​​of pursuing justice, facing difficulties bravely, and adhering to our ideals.

亲爱的安盛天平同事，

10月26日，在2023上海国际再保险会议开幕仪式上，安盛天平上海再保中心与临港管委会、上海保交所签署了合作框架协议，标志着安盛天平上海再保中心正式入驻临港新片区，成为再保险国际板的创始成员。此举不仅是安盛扎根中国的全新一步，更是积极响应政府号召，投身上海再保险“国际板”建设的重要举措。我们乐于分享安盛集团遍布全球的资源网络，以及跨越两百多年的丰富经验，为促进中国保险及再保险行业的风险管理、承保能力和服务水平等方面的高质量发展，以及社会的繁荣稳定做出贡献。

与此同时，我们也在不同维度积极拓展渠道关系，持续提升伙伴对安盛天平的认可与认知：

在培训端，2023年度种子讲师培训表彰活动盛大召开。提灯引路，育梦成光；匠心不渝，春晖四方。22位达成星级晋升标准、26位达成星级维持标准的讲师受到了隆重表彰，我们期待所有种子讲师未来成为衔接内外部培训的桥梁，持续开发和分享精品课程，提升渠道对安盛天平的认知与认可。

在资源端，携手经代渠道伙伴和健康险销售精英共同开展的新优医疗网络研学之旅在海南博鳌乐城国际旅游医疗先行区开启。在这片“医疗特区”，安盛与渠道伙伴共同探讨新优医疗资源的发展趋势及其在保险场景中的应用与展望，国际化的视野、全新的理念与知识、精彩纷呈的活动设置为大家带来了不同凡响的体验。

在公益端，我们再次携手合作伙伴明亚保险经纪推出“守护童心，共筑明天”五城爱心探访公益计划，在天津、北京、上海、重庆和杭州奉献爱心，步履不停，为重疾儿童送上温暖与陪伴。

在联谊端，公司连续第三年参加“中怡杯”足球赛，以球会友，与行业同仁互通有无、沟通切磋，加强与伙伴之间的情感交流与情谊联系，和大家分享安盛“守护热爱，自信前行”的品牌主张，共同应对新挑战、共同推动新发展，为社会发展创造更多的价值。

白驹过隙，戮力同心，在2023年的最后一个季度，请大家再接再厉，为实现全年各项目标而奋斗。

Dear AXA colleagues,

On October 26, at the opening ceremony of the 2023 Shanghai International Reinsurance Conference, AXA Tianping Shanghai Reinsurance Center signed a cooperation framework agreement with the Lingang Management Committee and the Shanghai Insurance Exchange, marking the official entry of AXA Tianping Shanghai Reinsurance Center into Lingang New Area. This move is not only a new step for AXA to deepens root in China, but also an important measure to actively respond to the government’s call and participate in the construction of an international hub for Shanghai’s reinsurance. We are happy to share AXA Group’s global resource network and rich experience spanning more than 200 years to promote the high-quality development of China’s insurance and reinsurance industry in terms of risk management, underwriting capabilities and service ability, and make a contribution to societal prosperity and stability.

At the same time, we continued to expand channel relationships in different dimensions and continued to enhance partners’ recognition and understanding of AXA Tianping:

On the training side, the 2023 Seed Lecturer Training and Commendation Event was held. 22 lecturers who reached star promotion standards and 26 who reached the star maintenance standards were solemnly commended. We hope that all seed lecturers will become a bridge between internal and external trainings in the future, continue to develop and share high-quality courses, and enhance the channel’s reputation for AXA’s awareness and recognition.

On the resource side, a new excellent medical network research trip was launched in collaboration with agency channel partners and health insurance sales elites in Hainan Free Trade Port BoAo Hope City. In this “Medical Special Zone”, we work with our channel partners to discuss the development trends of new and high-quality medical resources and their applications and prospects in insurance scenarios, bring extraordinary experiences through an international perspective, new concepts and knowledge, and exciting events.

On the charity side, we once again joined hands with our partner Mingya Insurance Brokers to launch the Love Across Five Cities campaign to “Protecting Children’s Hearts and Build a Tomorrow Together”, dedicating love in Tianjin, Beijing, Shanghai, Chongqing and Hangzhou, and working non-stop to provide warmth and companionship to children with chronic illnesses.

On the social side, the company participated in the Aon-COFCO Cup football match for the third consecutive year, meeting friends through football, exchanging knowledge and communication with colleagues in the industry, strengthening emotional exchanges and friendships with partners, and sharing AXA’s brand proposition of “protecting your passion and moving forward with confidence”. We jointly responded to new challenges, promoted new development, and created more value for society.

In the last quarter of 2023, please continue to work hard and strive to achieve various goals throughout the year!

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

亲爱的安盛天平同事，

10月26日，在2023上海国际再保险会议开幕仪式上，安盛天平上海再保中心与临港管委会、上海保交所签署了合作框架协议，标志着安盛天平上海再保中心正式入驻临港新片区，成为再保险国际板的创始成员。此举不仅是安盛扎根中国的全新一步，更是积极响应政府号召，投身上海再保险“国际板”建设的重要举措。我们乐于分享安盛集团遍布全球的资源网络，以及跨越两百多年的丰富经验，为促进中国保险及再保险行业的风险管理、承保能力和服务水平等方面的高质量发展，以及社会的繁荣稳定做出贡献。

与此同时，我们也在不同维度积极拓展渠道关系，持续提升伙伴对安盛天平的认可与认知：

在培训端，2023年度种子讲师培训表彰活动盛大召开。提灯引路，育梦成光；匠心不渝，春晖四方。22位达成星级晋升标准、26位达成星级维持标准的讲师受到了隆重表彰，我们期待所有种子讲师未来成为衔接内外部培训的桥梁，持续开发和分享精品课程，提升渠道对安盛天平的认知与认可。

在资源端，携手经代渠道伙伴和健康险销售精英共同开展的新优医疗网络研学之旅在海南博鳌乐城国际旅游医疗先行区开启。在这片“医疗特区”，安盛与渠道伙伴共同探讨新优医疗资源的发展趋势及其在保险场景中的应用与展望，国际化的视野、全新的理念与知识、精彩纷呈的活动设置为大家带来了不同凡响的体验。

在公益端，我们再次携手合作伙伴明亚保险经纪推出“守护童心，共筑明天”五城爱心探访公益计划，在天津、北京、上海、重庆和杭州奉献爱心，步履不停，为重疾儿童送上温暖与陪伴。

在联谊端，公司连续第三年参加“中怡杯”足球赛，以球会友，与行业同仁互通有无、沟通切磋，加强与伙伴之间的情感交流与情谊联系，和大家分享安盛“守护热爱，自信前行”的品牌主张，共同应对新挑战、共同推动新发展，为社会发展创造更多的价值。

白驹过隙，戮力同心，在2023年的最后一个季度，请大家再接再厉，为实现全年各项目标而奋斗。

Dear AXA colleagues,

On October 26, at the opening ceremony of the 2023 Shanghai International Reinsurance Conference, AXA Tianping Shanghai Reinsurance Center signed a cooperation framework agreement with the Lingang Management Committee and the Shanghai Insurance Exchange, marking the official entry of AXA Tianping Shanghai Reinsurance Center into Lingang New Area. This move is not only a new step for AXA to deepens root in China, but also an important measure to actively respond to the government’s call and participate in the construction of an international hub for Shanghai’s reinsurance. We are happy to share AXA Group’s global resource network and rich experience spanning more than 200 years to promote the high-quality development of China’s insurance and reinsurance industry in terms of risk management, underwriting capabilities and service ability, and make a contribution to societal prosperity and stability.

At the same time, we continued to expand channel relationships in different dimensions and continued to enhance partners’ recognition and understanding of AXA Tianping:

On the training side, the 2023 Seed Lecturer Training and Commendation Event was held. 22 lecturers who reached star promotion standards and 26 who reached the star maintenance standards were solemnly commended. We hope that all seed lecturers will become a bridge between internal and external trainings in the future, continue to develop and share high-quality courses, and enhance the channel’s reputation for AXA’s awareness and recognition.

On the resource side, a new excellent medical network research trip was launched in collaboration with agency channel partners and health insurance sales elites in Hainan Free Trade Port BoAo Hope City. In this “Medical Special Zone”, we work with our channel partners to discuss the development trends of new and high-quality medical resources and their applications and prospects in insurance scenarios, bring extraordinary experiences through an international perspective, new concepts and knowledge, and exciting events.

On the charity side, we once again joined hands with our partner Mingya Insurance Brokers to launch the Love Across Five Cities campaign to “Protecting Children’s Hearts and Build a Tomorrow Together”, dedicating love in Tianjin, Beijing, Shanghai, Chongqing and Hangzhou, and working non-stop to provide warmth and companionship to children with chronic illnesses.

On the social side, the company participated in the Aon-COFCO Cup football match for the third consecutive year, meeting friends through football, exchanging knowledge and communication with colleagues in the industry, strengthening emotional exchanges and friendships with partners, and sharing AXA’s brand proposition of “protecting your passion and moving forward with confidence”. We jointly responded to new challenges, promoted new development, and created more value for society.

In the last quarter of 2023, please continue to work hard and strive to achieve various goals throughout the year!

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor