Author: Stephen

安盛天平助力法国驻沪领事馆技术论坛

Supporting CGFS’s Seminar on Technology in AXATP Office

9月1号晚，我很荣幸在安盛天平总部职场迎接了法国驻沪总领事纪博伟先生，液化空气大中华区总裁兼首席执行官柏昊天先生及其它巴黎政治学院校友，并协助举办了法国驻沪领事馆技术论坛 – 技术主权与数字化监管：对话中欧模式的现状与未来，就全球重要议题共同探讨学习。

法国驻沪总领事纪博伟先生（左）

Monsieur le consul general in Shanghai, Mr. Benoit Guidee （left)

作为全球领先的企业，安盛秉承“守护生命之本，践行人类进步” 的品牌使命与承诺。关注人类前途命运及全球重要议题，是我们的责任，也是我们的义务。目前，安盛天平将数字化转型视为核心转型战略之一。作为全球领军保险品牌，安盛在中国有责任也有义务助力金融监管数字化转型，并为金融安全、金融科技健康发展贡献一份自己的力量。

I was very honored to have welcomed Monsieur le consul general in Shanghai, Mr. Benoit Guidee, Mr. Nicolas Poirot, Chairman and CEO of Air Liquide in China as well as other distinguished guests from Science Po Paris at AXATP headquarters office on Sep 1^st in AXA Tianping’s headquarter office in Shanghai. I also hosted the Consulate General of France in Shanghai（CGFS)’s seminar on Technological Sovereignty and Digital Regulation. 

As a leading insurer that “Acts for human progress by protecting what matters”, AXA in China has the ability toinitiate positive conversations about global concerns and risks, and to contribute to creating a healthy environment for financial security through digital transformation, which is the focus of our strategy.

亲爱的安盛天平同事，

绿树阴浓夏日长。这个八月，我们守望相助，践行着“守护生命之本”的使命，支援同事，守护客户，贡献社会。

由衷感谢河南分公司的同仁，感谢他们在灾后重建挑战重重之时、疫情反复之际，坚守岗位，不忘初心，充分诠释了安盛核心价值观—— 客户优先，正直领导，勇敢决策，团结一致。为此我准备了一段视频问候，向河南同事们表达我最真挚的感谢。

（供中国大陆区以外同事观看,

For AXA colleagues outside mainland China)

在“支持河南”小组（包括人力资源、信息技术、理赔、安全、公共事务等部门）的协助下，我们迅速采取了措施为分公司同仁提供切实的支持与保障，确保他们的人身安全与健康。这一系列强有力的举措包括：发放公司防疫物资包、鼓励多样化通勤并给予一定交通补助、将安盛安美专家免费问诊延期至9月底等等

在河南分公司总经理刘的然的带领下，分公司在8月18日组织了一次特别员工大会，将全公司的慰问和关怀传递到每位分公司同事。从事理赔查勘、客户服务、产品销售等职责的同事纷纷讲述了他们在灾情期间的心路历程，非常令人感动，他们这份专业、专注和坚守的精神深深感染了我。

在这期的月刊中，还有其他令人振奋的好消息，你将了解到公司最新上线的一些产品，包括两款整合型健康险、齐鲁保2021，以及商业性气象收入保险，同时安盛天平还与上海外国语大学国际金融贸易学院达成了精算教育合作。

欢迎阅读本期月刊完整内容。

请注意个人防护，享受安然夏日。

朱亚明

 

CEO Message

To AXA Tianping Family,

In August we continued to live the global Purpose to protect what matters most to our employees, customers and wider community.

My heartful thanks to our Henan colleagues who remain steadfast despite flood recovery challenges and COVID-19 resurgence. They truly live the AXA values of Customer First, Integrity, Courage and One AXA. I’ve also prepared a short video to extend my appreciation to Henan colleagues.

Together with the emergency management team including HR, IT, Security and Communications, we’ve put in place a series of measures to support Henan colleagues and make their health and safety well taken care of. Measures include Covid care package, commuting compensation and extended free telehealth consultation service via Emma by AXA till the end of September.

Led by the General Manager Diran, the Henan branch has organized a special townhall summoning frontline colleagues from claims, customer service and sales, to ensure they all feel supported during the difficult period. I am deeply moved and inspired by their stories of backing each other with dedication and devotion.

Among other exciting and encouraging news, you will read about several product launches including two integrated health insurances, Shandong Public Private Partnership Inclusive Insurance, and Commercial Climate Index Insurance Product. You will also know about the Actuarial education cooperation with School of Finance & Trade, Shanghai International Studies University.

Please take your time to enjoy this month’s issue.

All the best for the summer and stay safe.

Yamin

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（供中国大陆区以外同事观看, For AXA colleagues outside mainland China)

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安盛重磅推出最新产品

「盛世守护真爱版健康保险」

已正式上线！

 

全面保障

涵盖住院及住院前后门急诊

意外身故及残疾、重疾、猝死

多重风险，全面抵抗

 

高性价比

低保费，高保额

0免赔，贴心赔付享安心

 

优质服务

为患者贴心提供

入院探访、住院专属护工服务

住院理赔绿色通道服务

出院交通安排及陪护

全球好药咨询服务

 

社保补充

补足保障空白

可灵活搭配各种医疗保险

让健康得到全方位守护

 

多重保障，赔付无忧

从「赔付者」到「陪伴者」

安盛始终关怀着每位客户

守护热爱，自信前行

 

 

欢迎小伙伴们关注【安盛天平保险】

微信公众号

后续将有更多精彩内容持续跟大家分享！

或扫描下方二维码，体验【安盛健康在线】

一站式健康管理！

 

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各位安盛同仁，

希望大家一切平安！在过去一个月中，我们目睹了气候变化大背景下许多极端天气事件，包括河南洪灾和沿海地区烟花侵袭带来双重打击。同时，很多城市疫情反复。作为一家充满社会责任感的保险公司，此时更需要我们大家万众一心、协同作战，快速应对严峻的形势，保障员工、客户和社会的安全。

相信我们这些天都经历了许多心碎的不眠之夜。请大家务必保持警惕，及时留意公共事务、人力资源和安全部门发出的邮件通知，关注官方天气变化和疫情播报。不论你需要什么样的帮助，请记得安盛会一直在你的身后，助你前行。

“守护生命之本，践行人类进步”是我们不变的初心和承诺。我们珍视每一位员工的健康与安全，并以社会责任为己任。在洪灾大爆发之时，我们迅速启动了救援预案。在这期的月刊中，你会进一步了解到安盛团队是如何团结一致有序行动的。另外我们在转型过程和品牌建设过程中也取得了不少成绩，健康和创新佳绩也收获了行业的认可。

敬请阅读详细内容。注意安全！

Dear AXA Tianping colleagues,

Hope you stay safe and healthy. In the past month, we saw too many extreme weather events amid climate change, including the severe flooding in Henan province, and typhoon In-Fa as double blow in coastal regions. COVID-19 is also recurring in lots of cities at the same time. As an insurer with social responsibilities, it is more urgent than ever for us all to unite and react quickly to these challenges, to safeguard our employees, customers, and broader communities.

There have been many heartbreaking and sleepless nights for all of us. And first, please keep alert on the notices from our Communications, HR and Security teams, official broadcasts on weather changes and COVID-19 updates. Please rest assured that we have your back anytime you need help from headquarter.

We stay true to our commitment of “Acting for human progress by protecting what matters” and we treasure the health and safety of every staff and take social responsibility seriously. Immediate rescue and relief measures have been rolled out since the crisis breakout. You will find how we act systematically as One AXA to rise to the situation. Among other things, we’ve gained progress in business transformation and brand building with industry recognitions in health and innovation.

Please read more. Stay safe!

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一碗心灵鱼汤

A Bowl of Fish Soup

最近我到一个朋友家做客，共进晚餐。她花了很多心思烹制了很棒的鱼汤，但她小学三年级的女儿却说不喜欢喝。她的妈妈用尽各种方法劝她，比如这个汤多么有营养啦，自己花了多少时间和心思做啦，可女儿就是不肯。我就问小女孩，是不是不喜欢喝汤。女孩说她喜欢喝番茄鸡蛋汤，妈妈烧的鱼汤有腥味，所以不喜欢。我就跟她说，我也喜欢喝番茄鸡蛋汤，因为这是普通人都能够接受的大众味道；但是妈妈烧的这个鱼汤有点高级，并不是每个人都有机会喝到，更无法体会到它的特别。我问她想不想做一个比较特别的人，如果是的话，不妨尝尝，感受一下它跟普通汤的不同。结果，小女孩主动去盛了一碗汤喝。

这件事给我的心得就是，无论教育孩子还是在工作、生活上需要说服别人时，就事论事的摆事实、讲道理不一定能解决问题，达成目的。人是情感动物，底层逻辑是情绪而非理智。多一些理解和尊重，站在对方的角度来思考就很重要。用心了解对方心里的真实需求，因材施教、对症下药，才能够达到事半功倍的效果。

I was invited to have dinner at one friend’s recently, who has put a lot of time into making this very delicious fish soup. Her daughter of third grade in primary school, however, was not a big fan of it, and turned her mother down repeatedly, in spite of her mother several trials her to persuade her by telling her that it was of good nutrition and that she has spent a good amount of time making it. I therefore asked her daughter if she disliked soup in general. She replied and said that she preferred soup of tomato and eggs because the fish soup had a peculiar taste. I told her that I myself like the soup of tomato and eggs too, but the fish soup made by her mother is really one of a kind that normally people would not get the chance to taste its special flavor. I then encouraged her to be the special person that gets to grab a spoon, and the result is, she did.

My lesson learned out of this experience is that, when it comes to educating children, or convincing others, putting facts and reasoning on the table may not be the best solution to achieve the goal. We human beings are living creatures with emotions, and thus the underlying logic should be emotions rather than rationality. It is therefore important to think from the other people’s perspective and walk in their shoes. Only when we understand their true needs and provide what is truly needed, can we attain the objective with half the effort.

与“安盛自信一家人”边走边聊

Spot “The Confident AXA Family” Around, Walk and Talk

 

从6月28日起，“安盛自信一家人”系列广告片在全国各大城市陆续上线，并在包括上海虹桥国际机场大屏、楼宇电梯、地铁站点、公交候车亭、和电影院线等多重媒介终端亮相。作为“守护热爱，自信前行”安盛全新品牌主张传播活动的一部分，通过演绎健康保障给家庭带来勇敢自信，为前线同仁展业助力赋能，为“鲲鹏万里”战略转型目标的达成贡献力量。

“如果你想造一艘船，先不要雇人收集木头，也不要给人分配任务，而是激发他们对海洋的渴望。”——正如《小王子》作者埃克苏佩里所说，希望“安盛自信一家人”系列广告能够唤起中国家庭对健康保障的重视，通过保障收获自信，从容地迎接未知挑战。

在此我也号召全国各地的安盛小伙伴们，用手机拍摄你们与这一家“自信家庭”的合影，这同样是全球边走边聊（Walk & Talk）活动的一部分。我已经收到了一些同事的视频作品，期待更多伙伴加入到边走边聊的行列中来，与“安盛自信一家人”同框，讲述自信带来的幸福能量。

The Confident AXA Family commercials have been rolled out in major cities since June 28, and have been displayed on Shanghai Hongqiao International Airport’s screen, building elevators, subway stations, bus shelters, Movie Theater and other media terminals, aiming to raise people’s awareness in AXA’s brand proposition of confidence and support frontline business development so as to help drive the Soar to Success program. 

“If you want to build a ship, don’t drum up the men to gather wood, divide the work or give orders. Instead, teach them to yearn for the vast and endless sea”, said Antoine de Saint-Exupery, the author of Little Prince. The Confident AXA Family commercials are expected to encourage Chinese families to address the importance of the need for health protection to cope with any unexpected challenges with confidence.

I therefore encourage all of you to share your feelings and stories after viewing our commercials. I’ve seen so many of you responded actively to “Walk & Talk”, the global campaign that was jointly kick started by Asia CEO Gordon Watson and Group Chief Human Resources Officer Karima Silvent, and I wish to see more of you joining in, in the hope that you are empowered with endless energy with whoever that accompany you in your journey.

媒体采访

Recent Media Interviews

在6月22日的中国家庭健康保障论坛当天，我受到了时尚生活类杂志《世界时装之苑》编辑组的邀请，与自由式滑雪空中技巧世界冠军李妮娜一起，探讨了个人和家庭自信的话题，以及自信女性的故事。采访文章已经出刊，与大家一起分享：

I was invited by lifestyle magazine ELLE for an interview with free-style ski world champion Nina Li at the China Family Health Protection Forum on June 22. We discussed individual and family confidence with the editorial team, sharing our experiences in being a confident woman as well. Please find more details in below print version.