In recent years, the European Union (EU) has significantly strengthened its supervision on the disclosure of environmental, social, and governance (ESG) information. In November 2022, the European Council, the supreme decision-making body of the EU, officially passed the “Corporate Sustainability Reporting Directive” (CSRD), aiming to mandate companies to disclose non-financial information through unified standards, while introducing an independent assurance mechanism to ensure the transparency and quality of information disclosure. The CSRD will be implemented in phases, expected to gradually advance from 2024 to 2029, in order to encourage enterprises to assume greater responsibilities in sustainable development disclosure and enhance their credibility and transparency.
With CSRD in force, the European Union has further consolidated its leader position in global ESG regulation, setting more stringent standards for ESG management. The CSRD implementation project was effectively launched by AXA Group at its headquarters last October with its main objective being the publication of AXA’s first Sustainability Statement under CSRD in FY2024 Annual Report. As a “full AXA” company, we are determined to support and promote the implementation of the group’s advanced sustainable development strategy in China. On July 4th, led by the PBRC team of Finance Department and with the full support of all relevant departments, the headquarters successfully launched the CSRD reporting project, marking that our first step implementing international ESG standards, opening a new chapter in our ESG journey.
Moving forward, we will strictly follow the group’s guidelines and collaborate with various departments to strive for accurate and scientific ESG data collection to improve ESG performance. This is not only where our corporate responsibility stands, but also a firm, steadfast commitment to support national strategies. By taking practical and effective actions, we are determined to deliver achievements in supporting the “dual carbon” goals to contribute to the country’s overall green development.
In 2023, a total of 25 headquarters and corporate colleagues were selected as the star of customer, the star of Unity, the star of courage, the star of integrity and the star of transformation. The magazine will provide a special column for these colleagues, “AXA Star”, to help you further understand the AXA people practice AXA values story.
This month, we will share with you the star of integrity-liang Chunchang, head of the business management section of the claims management department, and Zhong Jiyu, system management manager of the sales management department, the star of transformation, the brave star-the story of Liang Yueyuan, assistant manager, marketing department, Xingtai Center branch.
Liang Chunchang has a rich professional background in auto insurance and many years of experience in surveying and damage determination. He was responsible for surveying and management, complaint management, etc. , and is currently the director of the Claims Management Department, he is mainly responsible for customer service and vehicle cost control for auto insurance users. In terms of customer service, he has improved the online claims process to increase the online claims proportion and customer satisfaction. In terms of business support, he has formed a team of new energy claims experts to continuously enhance the new energy claims risk management capability In terms of vehicle and material cost control, he provided efficient and professional services for AXA users and organizations to survey damage personnel through online low-carbon insurance platform to control risks and reduce damage costs.
Q 1: How does it feel knowing that you’ve been awarded as AXA Star?
I feel proud and grateful for the team who supports me on a daily basis, thanks to the driver physical claims staff in the vehicle damage and customer service to make unremitting efforts! We will continue to uphold our work principle and practice the duties of insurer.
Q 2:What are your habits to keep confident, healthy and positive?
Usually I like to take my baby to play outdoor sports, walk in the park or take the children to play ball, breathe the fresh air. Full exercise helps to keep the body healthy, accompany the child in the growth of every bit can bring physical and mental pleasure.
Q 3:Please share with us a book, a movie or a theatre piece.
Recently saw the“Chang ‘an 30,000 Miles” of the “rencontre” of Gao Shi and Li Bai. Gao Shi was a man who had joined the world and was dedicated to serving his country. Li Bai was an immortal poet, and everyone in the world knew him.
I strongly recommend this book, a story of true brotherhood.
In view of the importance of compliance to the company’s management, as well as the lack of systematic and normative compliance training in the earlier sales line, Zhong Jiyu took the initiative to build the sales line compliance training system. Through in-depth research, he planned for different target compliance training programs, the introduction of industry-leading curriculum system, and the formation of a comprehensive compliance training system. In addition, in order to consolidate risk prevention capacity, risk intermediary channels also established a list of banks and regular sampling inspection system. Today, every salesperson must undergo compliance training and testing when they enter the job, and receive system compliance training and keep records while working with agents and salespeople. At the same time, Zhong Jiyu has also established a list of intermediary channels to identify and prevent high risks in intermediary cooperation, implemented regular spot checks to prevent and forewarn risks, and consolidated the company’s sales system infrastructure, it has filled in the gaps in the system and laid a solid foundation for the sustainable development of the business.
Q 1:How does it feel knowing that you’ve been awarded as AXA Star?
I am deeply honored and excited to receive this award, which represents the recognition and affirmation of the company and the leadership. This award has witnessed my efforts and sweat, but also witnessed my growth and progress. It made me believe that if I put my heart into it, I can achieve results. I will cherish this honor, continue to maintain a humble and enterprising attitude, constantly improve their ability and quality, for the development of the company to contribute more strength. At the same time, I also look forward to the future to meet more challenges and create more brilliant.
Q 2:What are your habits to keep confident, healthy and positive?
I usually prefer reading, will be in the leisure and commuting time to read e-books. For me, books are not only a treasure trove of knowledge, but also a window into the world. I like to immerse myself in the world of books and enjoy the feeling of quiet and concentration. Whether it’s fiction, prose, or popular science, I enjoy reading and learning from it. Reading helps me appreciate the beauty of life and enriches my inner world. For me, reading is a simple and pure enjoyment.
Q 3:Please share with us a book, a movie or a theatre piece.
I recently read a book called insight, which provides insight into the limitations and blind spots of human cognition in an easy-to-understand way. The book offers a wealth of case studies and original perspectives that give me new insights into self-knowledge, ways of thinking, and relationships. It taught me that our way of thinking is often limited by past experience and preconceived notions, and that these limitations are the“Blind spots” that prevent us from seeing the truth. Through the guidance of the book, I began to reflect on my own thinking patterns, trying to get out of the frame, with a new perspective to look at the problem. At the same time, the book also emphasizes the importance of self-awareness, only really know themselves, in order to better deal with the challenges of life. Reading this book, not only let me gain knowledge, but also let me in the depths of the soul was touched and inspired.
Liang Yueyuan is from the marketing department of Xingtai branch of Hebei branch company. Since he joined the company in 2012, he has worked as assistant manager of Business Administration Department, Supervisor of Business Promotion Office, assistant manager of marketing department, etc. , and won a number of honors: 2018,2019 the head office of the authorized speaker of the individual channels, the 2017 head office of the individual channels gold medal curriculum design competition“Finalist”, 2018 head office individual generation channel gold medal curriculum design competition“Excellent Work Award”, 2019 Head Office Individual Generation Channel gold medal curriculum design competition“Third Prize”, he branch 2020 generation channel excellent sales team, 2021 Hebei Branch Excellent Driving Insurance Promotion Award, 2021 Hebei branch excellent H24 product promotion award. In addition, she has made many achievements with the team:
In 2023, the department achieved 135% of the premium rate, ranked second in Hebei branch;
In 2023, the new energy vehicle insurance premium rate of 1042% , ranked first in Hebei branch;
In 2023, the renewal rate of large-scale distribution was 43.97% , ranking 2nd in Hebei branch;
In 2023, the rate of commercial insurance premium reached 109% , ranked first in Hebei branch.
Q 1: How does it feel knowing that you’ve been awarded as AXA Star?
I am grateful for the opportunity and platform that the company has given me to display myself and realize my value, and for the support and help of my leaders and colleagues in my work, the recognition of my past work and the encouragement of my future work.
Q 2: What are your habits to keep confident, healthy and positive?
I like traveling and reading with my children in my daily life. Traveling can broaden my horizons, increase my knowledge, and at the same time keep a good mood; parent-child reading makes me broaden my mind, increase my knowledge, and promote a good parent-child relationship.
Q 3: Please share with us a book, a movie or a theatre piece.
I’ve recently revisited “life saved”. The book tells the story of the architect and his wife who spent nearly 40 years building their dream home. The couple work at sunrise and rest at sunset. They keep their life in order and lead a quiet and comfortable life. Reading this book gives me peace of mind. Good Life is the accumulation of time, you and I can have, as long as the heart firmly, start early, time will give us the best answer.
AXA actively responded to the call of the State Administration of Financial Supervision and the China Insurance Industry Association, and actively participated the “7.8 National Insurance Day”. Centered around the annual theme of “Insurance, Empowering Every Step Forward with Confidence”, the company uses diverse promotional methods to spread the positive energy of insurance, popularize insurance knowledge, and showcase the original intention and mission of the insurance industry.
AXA Tianping continued to promote knowledge of the industry through the official website, official Wechat, video number, Tiktok and other We Media matrices. At the same time, themed promotional arrangements will be made in the workplaces and business outlets of various branch offices, and insurance protection and financial security knowledge will be disseminated to the general public through electronic screens that rotate videos throughout the day and posters will be posted.
In addition, AXA Tianping is actively preparing to shoot a short video titled “My Insurance Life”, which will explain the functions and dedicated services of insurance while engaging employees to watch themed live broadcasts, interpreting policies to the public, popularizing financial and insurance knowledge, conveying the spirit of the insurance industry and practitioners.
In terms of public welfare, AXA Tianping relies on the online mini program of the China Insurance Industry Association to mobilize all internal and external staff and more insurance consumers to participate in insurance public welfare walking activities, promote insurance knowledge, and advocate the concept of national fitness.
At the same time, AXA Tianping actively responded to the call of the China Insurance Industry Association and launched the “Insurance Five Entry” activity, delivering services to the public, allowing them to have a more direct understanding of the insurance industry, and effectively improving the satisfaction and sense of gain of the people. Through a variety of promotional activities, we aim to spread insurance culture, popularize insurance knowledge, demonstrate the responsibility and commitment of the insurance industry, and contribute to building a harmonious financial environment.
For example, AXA Tianping Shaanxi Branch teamed up with its local partners to visit Shangchuankou Village in Yangling District, Xianyang City, to promote financial knowledge such as telecommunications anti fraud, prevention of illegal fundraising, and personal information protection to local villagers, especially the elderly, and enhance public awareness of financial prevention.
AXA Tianping Yulin Branch went to commercial districts, campuses, communities and other places to carry out consumer protection publicity and education, explaining consumer protection knowledge, and conducting financial consumer protection education and publicity activities by distributing anti fraud and anti money laundering brochures.
AXA Tianping Suzhou Branch, in collaboration with multiple peers, launched an insurance on campus event and visited Suzhou Agricultural Vocational and Technical College together. Using promotional materials such as brochures, posters, banners, and exhibition stands, the event promoted insurance knowledge to students and faculty, and face-to-face popularized the concept of financial insurance.
AXA Tianping Yunnan Branch went to Jinkangyuan Agricultural Market in Panlong District, Kunming City to carry out financial knowledge education and publicity activities. Original promotional materials were distributed to former citizens, patiently explaining the current fraudulent methods, reminding them to establish a rational consumption concept, enhance risk prevention awareness, and strengthen self-protection.
AXA Tianping Yunnan Wenshan Middle Branch launched a publicity campaign to prevent illegal fundraising into the community, focusing on explaining new types of fraud such as online scams and AI technology scams to the elderly, and reminding them to protect their pensions.
Dongguan branch employees gathered at Huangqi Mountain to showcase the sense of responsibility and vitality of the insurance industry through the practical actions of participants. Participants not only enjoyed the natural scenery and exercised their bodies, but also promoted knowledge on preventing illegal fundraising and anti insurance fraud to passersby, contributing their own strength to public welfare undertakings.
In the future, the company will continue to participate in various public welfare activities, practice social responsibility through practical actions, and contribute to social harmony and stability.
On July 6, 2024, AXA Tianping Beijing Branch successfully held an international health service with integrated Chinese and western medicine and“Xinglin Bao” personal comprehensive medical insurance conference. At the press conference, the first commercial personal health insurance with traditional Chinese medicine features-“Xinglinbao”-was launched in Beijing, which realized the integration of traditional Chinese medicine features and commercial insurance, which provides services such as traditional Chinese medicine treatment, family health care, integrated Chinese and Western medicine consultation and health testing.
Speaking at the press conference, Tu Zhitao, director of the Beijing Municipal Commission of Health and health and administration of traditional Chinese medicine, said that commercial insurance of traditional Chinese medicine can help solve five major problems: highlighting traditional Chinese medicine-specific therapies and changing service models, shift from project services to package services, and focus on health rather than just treating disease; take advantage of the family health officer team, combining Chinese and western medicine to relieve the pressure of medical treatment and meet health needs.
Mr. Kevin CHOR, CEO of AXA Tianping , attended the event and made a speech. AXA, based in China for 25 years, has been working to integrate global resources with local customer needs, promote innovation and expand the scope and depth of insurance services. He stressed that the deep integration of traditional Chinese medicine health services and commercial insurance is essential to build a new development pattern. AXA will focus on the well-being of the people, to promote the deep integration of health insurance and health management, to provide security for the good life of the people.
Liancheng ZHOU, Executive Vice President and Chief Distribution & Sales Office of AXA Tianping, said at the scene that the launch of “Xing Lin Bao” personal comprehensive medical insurance, is a useful attempt for the high-quality development of traditional Chinese medicine.
The event also showcases traditional Chinese medicine culture and clinical experience, allowing international friends and insurance customers to have a deeper understanding of the heritage of traditional Chinese medicine culture and its application in modern life. The event helps promote the integration of TCM Health Services and commercial insurance, and aims to implement the state policy of “Healthy China” and improve people’s sense of gain, experience and happiness. AXA Group promotes the combination of health insurance and health management to provide comprehensive and diversified medical insurance, which plays the role of economic shock absorber and social stabilizer. The combination of traditional Chinese medicine and commercial insurance has broad prospects for development and will jointly contribute to the health of China.
In order to implement the company’s high-quality development strategy and safeguard the company’s operation, the entire staff of the Claims and Customer Service Center of the head office recently held a kick-off meeting for the “Thunderbolt” action at Jinqiao workplace. The meeting focused on the theme of “inspecting illegal operations and strictly investigating internal fraud”, aiming to unite efforts to build a strong and incorruptible claims team with high combat effectiveness.
At the kick-off meeting, Yang Yong, Chief Claims and Customer Service Officer of AXA Tianping, emphasized the importance of integrity and self-discipline for claims positions. He urged all personnel to remain clear-headed, adhere to integrity, abide by the law, and follow the rules. He expressed his hope that the claims personnel could truly practice the values mentioned above, and continue to intensify the efforts in conducting internal anti-fraud work to safeguard the company’s sustainable development.
Following the session, claims across various branches will also sign the “Collective Commitment for Integrity and Honesty of Claims and Customer Service Personnel”, jointly committing to follow all the company’s claims processes, abide by the company’s rules and regulations, and safeguard the interests of customers.
With the in-depth implementation of the special action, the follow-up work will include the screening of “abnormal behavior” of claims personnel, the “re-examination of old cases” of high-risk cases, the review of complaint cases, the review of cases involving personnel with abnormal indicators, the inspection of cases with repeated payments to payees, the inspection of internal fraud risk prevention and control work, and the conduct of warning education and training. All these efforts will ensure that the special action is steadily implemented in a down-to-earth manner.
AXA’s All-Staff Volunteering Week kicked off from June 3rd to June 7th, embodying Group spirit “AXA Hearts in Action” partnering with Aiyou Charity Foundation to ensure safe and sanitary water for children in the Naituo Town Central School in Liangshan Yi Autonomous Prefecture, Sichuan Province.
This year, we continued to expand our commitment in the field of corporate philanthropy, engaging employees from across branches. In just five days, the “WeChat Step Donation Challenge” initiated through “Emma by AXA” has attracted a total of 5,223 participants, generating a donation of 31,413,483 steps.
This year’s campaign boasts several highlights: First, volunteering hours have significantly increased, rising from 5,246.5 hours last year to 11,804.6 hours this year; the number of volunteers has grown, with participation in the step donation increasing from 5,163 last year to 5,225 this year. Furthermore, local volunteering activities have been organized in Shanghai and Zhejiang, greatly enriching the diversity of volunteering week activities through active innovation.
With the enthusiastic support of the staff, a total of 90,000 RMB cash donation has been collected to install reverse osmosis water purification equipment for the central school in Naituo Town. On June 18th, the reverse osmosis pure water equipment was installed, ensuring safe and sanitary water for teachers and students in the school. Meanwhile, it has also been planned to launch a science education program focused on the theme of scientific water use for the children leveraging the Children’s Home set up by the Aiyou Charity Foundation in the local area, apart from purchasing health packages such as kettles, insulated cups, and hand sanitizers, to further enhance the children’s health awareness and cultivate good hygiene habits.
Moving forward, three outstanding staff volunteers who outperformed the wechat step donation challenge will be assembled for an onsite visit to witness the project progress and perform home visit to the children in need. At the same time, we will continue to mobilize employees from various branches to organize diverse public welfare activities locally, working together with the headquarters to inject more strength into the company’s philanthropic actions.
“Act for Human Progress by Protecting What Matters” is what has been guiding us in balancing economic benefits with social responsibilities. Actively responding to the call of regulators, and implementing the Group’s cutting-edge sustainable development strategy, we are committed to promoting protection solutions to include those in need.
The fragrant aroma of rice dumplings from the Dragon Boat Festival still lingers in the air, and the excitement of the dragon boat racing endures. On June 2nd, AXA’s “Surfing Forward” dragon boat team gave their all and achieved a historic best at the 5th Lujiazui Financial City Dragon Boat Race. This remarkable fest exemplifies AXA’s spirit of surpassing oneself and striving for the best.
As we approach the culmination of our four – year – transformation journey, we can proudly reflect on our remarkable achievements in business diversification, distribution cultivation, and team capacity building – testaments to our resilience and perseverance. Yet, as the transformation deepens, we face the formidable challenge of a declining premium scale. This challenges us to embrace the “dragon boat spirit” – to strive together in union to achieve greatness.
We must fully harness the wisdom and innovative capabilities of each organization, continuously optimize our business structure, vigorously expand our business, and actively explore new growth opportunities to address the limitations of our current business models. This bottom-up initiative named “Spark Transformation Plan”, symbolizes the idea that a single spark can eventually ignite a prairie fire, infusing our company’s development with continuous vitality. This will empower us with robust resilience and agile adaptability facing market fluctuations when both internal and external environment change.
On June 19, the 2024 Lujiazui Forum convened with a significant milestone: AXA Hong Kong signed a memorandum of cooperation with PICC Property and Casualty Company Limited. As the prelude to cooperation at the group level, it marked the first announcement of a strategic partnership between the two parties in global reinsurance business. This move not only aligns closely with the theme of this year’s Lujiazui Forum “Promoting World Economic Growth through High-quality Financial Development,” but also actively responds to the national strategy of two-way high-level financial opening-up. Having been rooted in China for 25 years, AXA will continue to support the country’s “One Belt, One Road” initiative through innovative cooperation and exchange models, actively expand cooperation with large state-owned financial institutions, and achieve complementary advantages and win-win cooperation.
From June 3 to 7, the “AXA Hearts in Action” employee volunteering campaign kicked started as scheduled, with this year’s theme focusing on “water”. Thanks to the active participation of colleagues, the company collected cash donation to install water purification equipment to the Naituo Town Central School in Liangshan, Sichuan, greatly improving the drinking water quality for the children. “Act for Human Progress by Protecting What Matters “put at heart, AXA always prioritizes in balancing economic benefits and social responsibilities, guiding us to care for vulnerable communities with the aid of insurance protection, to include more disadvantaged groups in our offer.
Starting from this month, various regions across the country have entered a period of high incidence of extreme weather. The company has launched a special action for disaster prevention and mitigation, shifting its role from a “payer” to a “risk manager,” and focusing on building a risk prevention and control system that includes “pre-disaster prevention and warning, rapid response during disasters, and precise claims settlement after disasters.” Actively providing risk reduction services is not only conducive to improving society’s ability to resist risks and reducing social risk costs, but also an unwavering exploration of service innovation, crucial for ensuring the company achieves its operational goals and enhancing its long-term competitiveness.
The journey is long and arduous, but with unwavering perseverance, we will reach our destination. Together, hand in hand, let our sparks ignite a blazing trail across the prairie. Let us dedicate ourselves wholeheartedly to the company’s transformation and embrace a future radiant with promise!
The fragrant aroma of rice dumplings from the Dragon Boat Festival still lingers in the air, and the excitement of the dragon boat racing endures. On June 2nd, AXA’s “Surfing Forward” dragon boat team gave their all and achieved a historic best at the 5th Lujiazui Financial City Dragon Boat Race. This remarkable fest exemplifies AXA’s spirit of surpassing oneself and striving for the best.
As we approach the culmination of our four – year – transformation journey, we can proudly reflect on our remarkable achievements in business diversification, distribution cultivation, and team capacity building – testaments to our resilience and perseverance. Yet, as the transformation deepens, we face the formidable challenge of a declining premium scale. This challenges us to embrace the “dragon boat spirit” – to strive together in union to achieve greatness.
We must fully harness the wisdom and innovative capabilities of each organization, continuously optimize our business structure, vigorously expand our business, and actively explore new growth opportunities to address the limitations of our current business models. This bottom-up initiative named “Spark Transformation Plan”, symbolizes the idea that a single spark can eventually ignite a prairie fire, infusing our company’s development with continuous vitality. This will empower us with robust resilience and agile adaptability facing market fluctuations when both internal and external environment change.
On June 19, the 2024 Lujiazui Forum convened with a significant milestone: AXA Hong Kong signed a memorandum of cooperation with PICC Property and Casualty Company Limited. As the prelude to cooperation at the group level, it marked the first announcement of a strategic partnership between the two parties in global reinsurance business. This move not only aligns closely with the theme of this year’s Lujiazui Forum “Promoting World Economic Growth through High-quality Financial Development,” but also actively responds to the national strategy of two-way high-level financial opening-up. Having been rooted in China for 25 years, AXA will continue to support the country’s “One Belt, One Road” initiative through innovative cooperation and exchange models, actively expand cooperation with large state-owned financial institutions, and achieve complementary advantages and win-win cooperation.
From June 3 to 7, the “AXA Hearts in Action” employee volunteering campaign kicked started as scheduled, with this year’s theme focusing on “water”. Thanks to the active participation of colleagues, the company collected cash donation to install water purification equipment to the Naituo Town Central School in Liangshan, Sichuan, greatly improving the drinking water quality for the children. “Act for Human Progress by Protecting What Matters “put at heart, AXA always prioritizes in balancing economic benefits and social responsibilities, guiding us to care for vulnerable communities with the aid of insurance protection, to include more disadvantaged groups in our offer.
Starting from this month, various regions across the country have entered a period of high incidence of extreme weather. The company has launched a special action for disaster prevention and mitigation, shifting its role from a “payer” to a “risk manager,” and focusing on building a risk prevention and control system that includes “pre-disaster prevention and warning, rapid response during disasters, and precise claims settlement after disasters.” Actively providing risk reduction services is not only conducive to improving society’s ability to resist risks and reducing social risk costs, but also an unwavering exploration of service innovation, crucial for ensuring the company achieves its operational goals and enhancing its long-term competitiveness.
The journey is long and arduous, but with unwavering perseverance, we will reach our destination. Together, hand in hand, let our sparks ignite a blazing trail across the prairie. Let us dedicate ourselves wholeheartedly to the company’s transformation and embrace a future radiant with promise!
On June 2, 2024, the AXA Tianping’s Dragon Boat Team named “Sailing Forward” enthusiastically participated in the 5th Lujiazui Financial City Dragon Boat Race in 2024.
Hosted by the Comprehensive Party Committee of Lujiazui Finance and Trade Zone in Shanghai, the General Union of Lujiazui Finance and Trade Zone in Shanghai, and the Comprehensive Youth League Committee of Lujiazui Finance and Trade Zone in Shanghai, this dragon boat race attracted 7 participating teams coming from various enterprises and institutions in Lujiazui Finance and Trade Zone. Joining the race for four consecutive years, AXA Tianping hopes to convey its solidarity and perseverance while expressing its best wishes to the 60th anniversary of the establishment of diplomatic relations between China and France and the 25th anniversary of AXA’s establishment in China.
The recruitment email received positive responses from IT, claims customer service, audit, distribution, and health. Leader and Drummer Zhongyun LU，together with Wei YANG, Shouhan LIU, Haojie FAN, Lin YE, Peng GONG, Pengle AI, Mingzhu JIAO, Yuzhi YAN, and Qiaobian NIU some of whom were experienced players that have achieved excellent results in previous raches, teamed up this year for a better coordination and teamwork. Although the newcomers lack experience, they are fully committed with high enthusiasm and fighting spirit, contributing their strength to fight for honor and victory.
The team underwent two training sessions and a water trial before the competition. All participants adhered strictly to the schedule and cooperated seamlessly in spite of the hot weather.
Ye Lin, “The training was tiring, but no one complained. We arrived on time and spared no efforts paddling, although my back couldn’t bend and my legs couldn’t lift. Everyone took it seriously has put a lot of efforts in it. I would like to express my gratitude and my love to all of them.”
On the day of the competition, with the sound of the starting pistol, all the AXAers of “Sailing Forward” Dragon Boat Team put in their full effort. Accompanied by the sound of the drumbeat and the cheering from the sidelines, they struck the water despite the waves that were holding back the flying boat. There was nothing but AXAers’ spirit and vitality that was demonstrated.
The competition was fierce as there were professional teams that had been trained for years. Facing the challenges, the “Sailing Forward” Dragon Boat Team cooperated sincerely and united as one. Not only did they complete the race smoothly, but they also achieved their best result in history – 13 seconds faster than last year and even 0.24 seconds ahead of this year’s third-place team. However, due to the competition rules, we were in the “Group of Death” and narrowly missed the trophy. But our resilience and tenacity in facing strong opponents have stood out. We believe that in the coming year, we will definitely break through and achieve even better results!
Mingzhu JIAO: “It is my first time participating the race. I am touched by the solidarity and the conviviality of the team. The training was highly effective and we all got along with each other. During the competition, we all gave our best, and hang in there despite the challenge. It has been quite an inspiring and encouraging experience for me.”
Lin YE: “I knew that the other teams were so much stronger but no one from our team gave in. We all did our best and made our way to the final stage, thanks to our perseverance and insistence.”
Lin YE: “We were a bit anxious in the group competition and were not performing well, but we adjusted ourselves in time, and have summed our ‘lessons learned’ after the competition. We pulled together as a team in the semifinal, and improved by 4 seconds despite our physical exhaustion, achieving our best result in history. Our team members are just amazing!”
On June 13, 2024, at the “6th China Insurance Industry Digitalization and Artificial Intelligence Development Conference” held in Shanghai, AXA Tianping Property and Casualty Insurance Co., Ltd. was awarded the “Annual Insurance Industry Digital Transformation Breakthrough Award,” marking the third consecutive year of recognition in the insurance technology sector. As a company that is backboned by digital transformation and technological innovation, AXA Tianping attaches great importance to the application of digital means in business operations. Through continuous exploration and innovation, it has continuously improved the quality of customer service. This award not only affirms AXA Tianping’s continuous exploration and innovative practices on the path of digital transformation, but also fully demonstrates AXA Tianping’s leading position in the digital field.
Fred Ding, Chief Health Officer of AXA Tianping, was invited to attend the event and presided over the roundtable discussion on “Promoting Integration of Industry and Technology to Boost the High-Quality Development of Financial Insurance.” With his profound industry experience and forward-looking insights into cutting-edge technology, Mr. Ding conducted an in-depth analysis of the innovative potential of artificial intelligence and big data applications in the insurance industry.
Catherine HUANG, Director of Digital Marketing of AXA Tianping, delivered a speech titled “Digital Empowerment and Transformation for Prosperity: Exploration and Practice of Digital Marketing in AXA Tianping.” She elaborated on the innovative direction and brand value of AXA Tianping’s digital marketing regarding operational innovation, marketing innovation, and service innovation, and shared practical applications of AXA Tianping’s digital platform in different scenarios, demonstrating the company’s exciting journey in exploring, practicing, and utilizing digital technology to enhance its core competitiveness and optimize customer experience.
