安盛天平深度融入国家经济和社会发展的坚实步伐，以及长期秉持的稳健经营理念，是我们赢得政府肯定与市场信赖的坚实基础。在国家金融监督管理局2025年第二季度风险综合评级中公司获得AA级评价，全面风险管理体系日益成熟。与此同时，国际权威评级机构标普全球评级（S&P Global Ratings）将安盛天平的财务实力评级和长期发行人信用评级上调至“A”级，评级展望为“稳定”；穆迪评级（Moody’s Ratings）首次授予安盛天平A2保险财务实力评级，展望为“稳定”。双重权威的认可源于安盛天平秉持的长期主义和稳健经营理念，包括高度审慎的投资策略、极低的资产风险水平、全面的集团风险管理框架以及广泛的再保险安排。
China’s 15th Five-Year Plan heralds a new stage of development, underscoring the significant role of the insurance industry in serving the modernization of the industrial system and supporting high-standard opening up. AXA Tianping is seizing the window of opportunity presented by reform and opening up, fully leveraging our role as a hub connecting to the global network resources of the AXA Group. By adopting the innovative approach of “Global sophistication + Local insight,” we provide comprehensive, integrated risk protection for Chinese companies expanding overseas, contributing to the development of a more open economy at an elevated level.
AXA Tianping’s deep integration into the solid progress of China’s economic and social development, coupled with our long-standing commitment to prudent management, forms a solid foundation for earning government recognition and market trust. In the Q2 2025 Risk Comprehensive Rating by the National Financial Regulatory Administration, the company received an AA rating, reflecting the increasing maturity of our comprehensive risk management system. Simultaneously, S&P Global Ratings upgraded AXA Tianping’s Financial Strength Rating and Long-term Issuer Credit Rating to ‘A’ with a Stable outlook. Moody’s Ratings assigned AXA Tianping an A2 Insurance Financial Strength Rating for the first time, also with a Stable outlook. This dual recognition from authoritative institutions stems from AXA Tianping’s adherence to long-termism and a prudent management philosophy, including a highly cautious investment strategy, a very low level of asset risk, a comprehensive Group risk management framework, and extensive reinsurance arrangements.
The fourth quarter is not just the final sprint to conclude the year but also the foundation for a new beginning. AXA Tianping will focus intently on the three key objectives of “Optimizing Structure, Securing Profitability, and Driving Growth.” We will leverage the “Xinghuo Project” as a key driver to make continuous breakthroughs in critical areas like new energy and digitalization. Prioritizing distribution development, we will optimize our business structure. With risk management as our cornerstone, we will uphold our operational bottom line. All departments and business units must keep a sharp focus on our goals, pool efforts for breakthroughs, and strive with full commitment—leveraging professional expertise and a pragmatic approach—to achieve our annual targets.
《每日经济新闻》专访安盛天平CEO左伟豪：企业出海面临双重风险升级，风险管理应纳入战略核心 An Exclusive with Kevin CHOR, CEO of AXA Tianping: With Dual Challenges for Enterprises Going Global, Risk Management Needs to be Integrated as a Strategic Core
The 2025 China International Fair for Trade in Services was recently held in Beijing. The financial services sector, as a key component, showcased the innovative vitality of China’s financial industry. With the acceleration of corporate outbound investment, the demand for cross-border financial services has grown significantly. Numerous financial solutions designed to support enterprises in “going global” were launched during the event.
In an exclusive interview, Kevin Chor, CEO of AXA Tianping Property & Casualty Insurance Co., Ltd., shared his view on enterprises expanding overseas, evolving from “exporting products” to “exporting systems,” outlining how this trend is driving a dual upgrade in risk profilies: traditional risks are becoming more complex while emerging risks are becoming more structured. His key recommendation for companies going global is to adopt a forward-looking approach to risk, placing risk management at the core of strategic decision-making.
Mr. Kevin Chor stated that companies face four main types of challenges during overseas expansion: the complex and ever-changing overseas legal, policy, and regulatory environments, which can easily lead to compliance risks; cultural differences posing challenges for localized operations; lack of overseas data leading to pricing difficulties; and insufficient service networks driving up operational costs.
Compared to a decade ago, the current risk landscape for overseas expansion has changed significantly. Traditional risks such as cultural differences and market competition persist, while emerging risks including geopolitical conflicts, intensified compliance and regulatory scrutiny, heightened cybersecurity requirements, and elevated ESG standards become key factors influencing companies’ global competitiveness.
Looking ahead, Mr. Kevin Chor believes that risks related to geopolitics, compliance regulations, and cybersecurity will continue to evolve. Leveraging the global network advantage of its parent group, AXA Tianping adopts a “global capability + local insight” model to provide three-dimensional protection for companies going global: “pre-event compliance + in-process intervention + post-event fast claims settlement.”
A recent collaborative project between AXA and PICC P&C in Thailand serves as a successful example. By integrating risk control models, local branches, and service coordination, it provided reliable auto insurance coverage for a new energy vehicle brand.
For companies beginning or newly embarked on their overseas journey, Mr. Kevin Chor advises a three – pronged approach: First, integrate risk management upfront into the strategic decision-making process; Second, adhere to compliance baselines and ensure network and data security; Lastly, utilize insurance tools effectively to build a “safety net” for global risk transfer.
As a foreign insurer with 26 years’ presence in the Chinese market, Mr. Kevin Chor spoke highly of the unique value of the Chinese market: continuously unleashed consumption potential, steadily emerging dividends from institutional opening-up, and an increasingly robust innovation ecosystem. The institutional opening-up in China’s financial sector provides fertile ground for the sustainable growth of foreign enterprises. AXA Tianping remains committed to deepening its presence in the Chinese market and participating in the industry’s innovative development.
From September 8-10, 2025, AXA Tianping hosted a three-day New Energy Vehicle (NEV) Capability Enhancement Training Camp in Lingang, bringing together nearly 100 participants including key members from Underwriting, Claims, Sales, as well as colleagues from relevant divisions from headquarters.
Co-organized with the company’s Motor Department and Chadao Yan Shu, the camp featured a targeted curriculum on the latest NEV development trends and operational challenges, covering multiple areas, including industry trends for new energy vehicles, the operation, pricing, and claims practices of new energy vehicle insurance for primary insurers, as well as vehicle and battery technology. The learning was enhanced by several President-level experts to share insights, and frontline practitioners from medium and large-sized companies engaged in practical exchanges. This blend of high-level strategy and actionable case studies provided a uniquely valuable resource for all attendees.
Trainees demonstrated outstanding engagement throughout the training, effectively bridging learning and practice to embody the “new” spirit of AXA Tianping in the NEV sector. A highlight was the group competition, where eight teams tackled “Turning Losses into Profits for New Energy Vehicle Insurance”, delivering highly practical solutions from new car distribution expansion to segmented markets concepts such as private passenger vehicles and commercial vehicles for hire, to risk assessment for new vehicle models. Their solutions featured concrete measures in distribution development, integrated underwriting and claims, data empowerment, and service innovation. A panel of judges provided expert feedback, commending the participants’ innovative ideas and high-quality outputs. The event concluded with all trainees successfully passing the final assessment.
This training received significant attention from the company’s senior management. Chief Executive Officer Mr. Kevin Chor, Chief Claims and Customer Officer Mr. Yong Yang, and Chief Actuary & Chief Pricing Officer Mr. Scott Yin attended and to deliver important speeches. In his opening remarks, Mr. Kevin Chor pointed out that new energy vehicle insurance is developing rapidly, presenting numerous challenges, necessitating continuous learning and review in our operations. He encouraged trainees to maintain a “beginner’s mindset” to actively interact, and apply their learnings so as to become “seed players” and experts in the field of new energy vehicle insurance.
During the summary session, Mr. Yang emphasized that as the company’s new energy strategy advances, business volume and vehicle model complexity will grow rapidly. The claims team must maintain a sense of urgency and a commitment to learning, enhance capabilities in survey, loss assessment, and risk control through data-driven and standardized methods, and actively support front-end business development. Mr. Yin stated that the external experts provided significant inspiration from both strategic and operational perspectives, helping to further clarify our strategic positioning and strengthen our resolve regarding the pace and execution of future operations. He also indicated the need to increase investment at the institutional level to support the deep implementation of the strategy. Furthermore, Mr. Yin particularly emphasized the importance of actively seizing the era opportunity presented by the global expansion of Chinese new energy vehicle manufacturers. He encouraged employees to proactively learn about and embrace new industry trends to capitalize on emerging industry opportunities.
The three-day training camp featured diverse and rich content, encompassing expert lectures, site visits, and group practical presentations. It not only comprehensively enhanced the participants’ professional perspectives and practical abilities but also laid a solid foundation for the strategic deepening of the new energy vehicle insurance business. Looking ahead, we anticipate that the trainees will translate the training outcomes into practical results in their daily work, continuously driving the improvement of business capabilities and management standards and contributing to the high-quality development of our new energy vehicle insurance business.
安盛天平深度融入国家经济和社会发展的坚实步伐，以及长期秉持的稳健经营理念，是我们赢得政府肯定与市场信赖的坚实基础。在国家金融监督管理局2025年第二季度风险综合评级中公司获得AA级评价，全面风险管理体系日益成熟。与此同时，国际权威评级机构标普全球评级（S&P Global Ratings）将安盛天平的财务实力评级和长期发行人信用评级上调至“A”级，评级展望为“稳定”；穆迪评级（Moody’s Ratings）首次授予安盛天平A2保险财务实力评级，展望为“稳定”。双重权威的认可源于安盛天平秉持的长期主义和稳健经营理念，包括高度审慎的投资策略、极低的资产风险水平、全面的集团风险管理框架以及广泛的再保险安排。
China’s 15th Five-Year Plan heralds a new stage of development, underscoring the significant role of the insurance industry in serving the modernization of the industrial system and supporting high-standard opening up. AXA Tianping is seizing the window of opportunity presented by reform and opening up, fully leveraging our role as a hub connecting to the global network resources of the AXA Group. By adopting the innovative approach of “Global sophistication + Local insight,” we provide comprehensive, integrated risk protection for Chinese companies expanding overseas, contributing to the development of a more open economy at an elevated level.
AXA Tianping’s deep integration into the solid progress of China’s economic and social development, coupled with our long-standing commitment to prudent management, forms a solid foundation for earning government recognition and market trust. In the Q2 2025 Risk Comprehensive Rating by the National Financial Regulatory Administration, the company received an AA rating, reflecting the increasing maturity of our comprehensive risk management system. Simultaneously, S&P Global Ratings upgraded AXA Tianping’s Financial Strength Rating and Long-term Issuer Credit Rating to ‘A’ with a Stable outlook. Moody’s Ratings assigned AXA Tianping an A2 Insurance Financial Strength Rating for the first time, also with a Stable outlook. This dual recognition from authoritative institutions stems from AXA Tianping’s adherence to long-termism and a prudent management philosophy, including a highly cautious investment strategy, a very low level of asset risk, a comprehensive Group risk management framework, and extensive reinsurance arrangements.
The fourth quarter is not just the final sprint to conclude the year but also the foundation for a new beginning. AXA Tianping will focus intently on the three key objectives of “Optimizing Structure, Securing Profitability, and Driving Growth.” We will leverage the “Xinghuo Project” as a key driver to make continuous breakthroughs in critical areas like new energy and digitalization. Prioritizing distribution development, we will optimize our business structure. With risk management as our cornerstone, we will uphold our operational bottom line. All departments and business units must keep a sharp focus on our goals, pool efforts for breakthroughs, and strive with full commitment—leveraging professional expertise and a pragmatic approach—to achieve our annual targets.
安盛天平与临港新片区签署战略协议，以“全球网络+中国方案”服务出海企业 AXA Tianping and Lingang New Area Sign Strategic Agreement to Serve Outbound Enterprises with “Global Network + Chinese Solutions”
On October 28, the Cross-Border Financial Super Chain Conference was held in Shanghai Lingang. AXA Tianping Property & Casualty Insurance Co., Ltd., as a representative financial institution, was invited to attend and signed a strategic cooperation agreement with the Lingang New Area Economic Development Company. This marks a substantive step forward in financial institutions serving Chinese enterprises going global.
As part of the series of events for Chinese enterprises’ high-level “Going Global” initiative, the conference, themed “Boundless Cross-Border, Linked for Win-Win,” directly addressed the core financial pain points faced by businesses expanding overseas.
Joining Hands with the “Going Global” Platform: Financial Escort for Enterprises Expanding Overseas
The AXA Group operates in 50 countries and regions, with a service network covering over 200 markets, making it the world’s largest commercial insurance platform. As an entity fully onwed by AXA Group in China, AXA Tianping leverages its hub advantage of “Linking the Globe, Serving China.” Its model of “Local Policy Issuance + Local Services + Reinsurance Ceded Back” effectively solves the “last mile” challenges for outbound enterprises.
The strategic cooperation agreement was signed by Gao Lan, Chief Operating Officer of the “Going Global” platform, and Dai Siyuan, Chief Marketing Officer of AXA Tianping, witnessed by Sun Canglong, Chairman of Shanghai Lingang New Area Economic Development Co., Ltd., and Kevin Chor, Chief Executive Officer of AXA Tianping.
Kevin Chor stated that AXA Tianping looks forward to leveraging this opportunity as a starting point to deepen cooperation with the Lingang New Area and partners to jointly explore the construction of a more comprehensive cross-border insurance and financial service ecosystem. This aims to help more enterprises successfully go global from Lingang, achieving high-quality and sustainable global expansion.
During the product roadshow, Lisa Ye, Assistant General Manager of the Business Development Department in the Commercial Insurance Division of AXA Tianping, presented to the attendees how the AXA Group utilizes its global resources and professional capabilities to provide comprehensive risk protection and support for Chinese enterprises going global. This coverage fully supports large, medium, small, and special risk enterprises, helping them achieve high-quality and sustainable development in the global market.
Jin Shiwei, Head of Multinational Solutions for Asia Pacific and Europe at AXA XL, shared via remote connection the AXA Group’s full-cycle solutions spanning from risk prevention to rapid response. Leveraging over 200 years of global insurance experience and an extensive international network managed from three hubs in Hong Kong, Vienna, and Mexico City, the AXA Group provides professional protection services for enterprises, ranging from localized services to customized insurance, building a seamless, globally-covered risk protection network for outbound enterprises.
Risk Management Evolution: From “Payer” to “Partner”
AXA has been rooted in China for 26 years, firmly optimistic about China’s development prospects and committed to deepening its presence in the local market. AXA Tianping is dedicated to becoming a “Risk Partner” for Chinese enterprises throughout their entire outbound journey, proactively managing risks by helping businesses identify and address multi-dimensional challenges—from regulatory compliance to supply chain resilience—early in their strategic decision-making process.
As a new highland for China’s reform and opening-up, the Lingang New Area is also a key strategic pivot for the AXA Group’s deepening development in China. In 2023, AXA Tianping was among the first batch of companies to enter the Lingang International Reinsurance Function Zone, signing the first international inward reinsurance contract. In 2024, it completed the first full-process cross-border reinsurance transaction. In 2025, AXA Global Reinsurance also took the lead in establishing a presence in Lingang. These “firsts” and “pioneering moves” reflect AXA’s long-term commitment to the Chinese market.
From October 24th to 25th, 2025, a team of volunteers from AXA Tianping and ICBC-AXA travelled together to Yuexi County in the Liangshan Yi Autonomous Prefecture of Sichuan Province to carry out their first joint corporate philanthropic initiative.
Guided by the shared value of ONE AXA, the two companies united in this endeavor for the first time. This journey across mountains and seas was more than an act of compassion; it was a manifestation of a shared philanthropic DNA, a legacy whose seed was first sown by the AXA Group years ago.
[The Voyage and Rooting of a Philantropic Seed]
Group’s “AXA Hearts in Action”, an employee volunteering program was launched thirty-four years ago to mobilize its employees worldwide to act for good causes. This seed crossed oceans, took root in China, and gradually grew into the shared philanthropic DNA of AXA Tianping and ICBC-AXA.
As important members of the AXA Group in China, the collaboration between these two companies represents not only a pooling of resources but also a resonance of their fundamental philanthropic aspirations. We seize this opportunity to deepen our commitment and advance steadily on the path of public welfare in China.
[Guarding Children’s JourneyFilled with Love]
This joint initiative focused on care for children’s education. The volunteers embodied the true meaning of “love” and “companionship,” bringing unforgettable moments to the children.
A Lesson and a Surprise
In the morning, upon arriving at the children’s center, the volunteers first broke the ice with light-hearted games, quickly bridging the distance with the children. Laughter filled the air, initial unfamiliarity and shyness melted away through interaction, and beaming smiles rapidly created a lively and warm atmosphere.
In the following session, a volunteer lecturer from ICBC-AXA delivered its signature course around the theme of safety. Through easy-to-understand explanations, key safety knowledge covering fire safety, traffic, finance, and drowning prevention was made accessible. Through active participation, the children not only learned self-protection skills but also felt the warmth of being cared for and guarded.
Subsequently, a carefully prepared group birthday party brought the event to a climax. As a birthday cake, symbolizing heartfelt blessings, was brought out, the chorus of “Happy Birthday” resonated in the classroom, and the moving candlelight illuminated each child’s face, radiant with joy. Amidst everyone’s blessings, the October birthday stars gently closed their eyes, made sincere wishes, and then blew out the candles to cheers and applause that filled the entire room. Blessings and love flowed through hearts and permeated the air.
Moved by the birthday party, the children’s gratitude found expressions in a spontaneous, heartfelt circule dance, the local Da-Ti ethnic dance. To the melodious music, they released their inner passion through lively dance steps; every turn and every clap was filled with pure happiness. In this most direct way, the children conveyed unspoken emotions, their sincerity and dedication touching every volunteer present. This was no longer a simple performance but a dialogue of emotions, giving tangible meaning to AXA’s corporate philanthropy through this exchange.
Onsite Visits in the Afternoon
Afternoon home visits with four children enabled volunteers to build rapport through shared experience. The team participated in shared activities, such as processing the harvest, fostering collaboration and a spirit of shared accomplishment. Moving beyond the role of observers, the team engaged in collaborative tasks and meaningful conversations about the children’s lives and studies. This engagement and active listening effectively fostered genuine, trust-based connections, aligning with our core objective of creating sustainable, positive impact.
[Synergy in Corporate Philanthropy]
This event successfully delivered the first on-the-ground integration of both ICBC-AXA and AXA Tianping’s corporate philanthropoic projects. The partnership effectively combined ICBC-AXA’s specialized course with AXA Tianping’s established local service networks and community insights. A deliberate integration of complementary capabilities. It marks a strategic evolution of AXA’s corporate philanthropic model in China from operating in silos to achieving collaborative synergy, thereby significantly extending the reach and depth of our social impact.
In active response to the unified deployment by the National Financial Regulatory Administration, the People’s Bank of China, and the China Securities Regulatory Commission for the 2025 “Financial Education Awareness Week,” AXA Tianping Property & Casualty Insurance Co., Ltd. has launched a series of financial education and awareness activities nationwide since early September. The campaign, themed “Safeguarding Financial Rights and Interests, Contributing to a Better Life,” is being implemented through centralized planning at the headquarters level and tailored execution by local branches. This approach aims to deepen the penetration of financial knowledge, effectively enhance the public’s financial literacy and risk prevention capabilities, and fully demonstrate the company’s sense of responsibility as a financial institution.
Meticulous Planning to High Standards in Line with Regulatory Requirements
AXA Tianping places high importance on this Financial Education Awareness Week. The company’s management specifically convened a deployment meeting, established a dedicated task force, and formulated and issued the “AXA Tianping 2025 Financial Education Awareness Week Implementation Plan.” The plan strictly adheres to regulatory requirements, focusing on key areas such as “standardizing marketing practices, strengthening suitability management, preventing the harms of illegal intermediaries, promoting practical actions for public benefit in finance, enhancing anti-fraud awareness, and promoting a culture of integrity.” It clearly defines activity objectives, details work measures, and assigns responsibilities. The headquarters produced over 20 types of standardized promotional materials, including leaflets, posters, and videos, ensuring the accuracy, standardization, and consistency of educational content across the entire system. The headquarters is also closely tracking the progress of activities at all branches to ensure orderly implementation and tangible results.
Regional Highlights: Taking Financial Knowledge to the Grassroots
In Chongqing, AXA Tianping’s Chongqing Branch partnered with the Village Committee of Longzhu Village, Tangba Town, Tongnan District, to conduct a “Financial Knowledge into the Countryside” seminar. The Secretary of the Longzhu Village Party Branch emphasized the importance of financial literacy for the development of the new rural demonstration village in his opening speech and thanked AXA Tianping for bringing financial services to the grassroots. Through real case studies and situational skits, the education specialists vividly explained practical knowledge such as guarding against telecom fraud and identifying illegal financial activities to the villagers. On-site, they addressed over 30 queries from villagers and distributed more than 200 copies of promotional materials, effectively enhancing the villagers’ ability to identify financial risks.
Yunnan Wenshan: Town Square Sessions Meet Public Needs
In Yunnan Wenshan, the Wenshan Central Sub-branch held an educational campaign titled “Financial Escort, Beautiful Wenshan” in the historic Qidu Ancient Town. The education team set up a promotional booth at the town entrance, distributing leaflets and small gifts printed with awareness slogans. They provided detailed explanations to passing tourists and local residents about the main characteristics, manifestations, and preventive measures concerning illegal fundraising and new types of telecom fraud. Lasting six hours, the event received over 200 public inquiries and distributed more than 400 pieces of promotional material, receiving positive feedback from the local community.
In Beijing, the Beijing Branch organized a professional education team to conduct financial literacy activities at the market in Liyuanzhuang Village, Huairou District, leveraging the high foot traffic. Considering the relatively weaker financial knowledge among rural residents, the team used local dialects and easy-to-understand language, focusing on common insurance fraud tactics and skills to prevent telecom and online fraud, illustrated with real cases. An interactive Q&A session attracted significant villager participation, effectively boosting the campaign’s impact.
Shanghai: Door-to-Door Services Focus on Protecting the Elderly
In Shanghai, the Shanghai Branch launched a special “Financial Knowledge into the Communities” initiative, deploying 10 education teams into over a dozen communities, specifically targeting elderly residents with door-to-door financial services. The specialists patiently and meticulously explained how to identify and prevent common scams like “pension traps” and “high-interest investment schemes,” using real cases to reveal their deceptive nature and social harm. During the campaign, they provided door-to-door services to over 100 elderly households, distributed more than 300 copies of specialized promotional materials, and established over 100 financial service profiles for seniors.
Furthermore, other branches also conducted diverse financial education activities tailored to local characteristics. For instance, the Shaanxi Branch organized “Financial Knowledge Lectures” incorporating local folk culture, and the Guangdong Branch collaborated with community grid administrators for “Anti-Fraud Doorstep Visits.” These efforts created a favorable situation of nationwide linkage and multiple points of engagement.
Innovative Formats Enhance Effectiveness
AXA Tianping emphasized innovative approaches during the campaign, building a multi-dimensional promotional matrix by integrating online and offline methods. The company produced a series of easy-to-understand original materials covering various aspects like preventing illegal fundraising, identifying telecom fraud, and rational investment planning. Digital means were fully utilized, with continuous pushes of financial education content via the official WeChat account and website, including a regular “Case Studies” column publishing analyses of typical cases. Establishing regular cooperation mechanisms with communities and village committees enabled periodic financial education lectures and advisory services, fostering long-term communication channels.
AXA Tianping consistently adheres to a people-centered development philosophy, prioritizing the protection of financial consumers’ rights and interests. Through this Financial Education Awareness Week, the company has further optimized its financial service processes and elevated its service standards. Particular attention was paid to the financial needs of vulnerable groups such as the elderly, youth, rural residents, and people with disabilities. Tailored education and awareness programs helped these groups enhance their risk prevention awareness and financial literacy, contributing to the construction of a harmonious financial environment, the protection of financial consumers’ rights and interests, and the promotion of high-quality development in the financial industry.
For twenty years, AXA Tianping Shenzhen Branch has continuously deepened its roots, dedicating impressive performance and comprehensive protection to the Special Zone, and opening a new chapter in integrated property and casualty insurance services. On September 17, 2025, the 20th-anniversary celebration of AXA Tianping Property & Casualty Insurance Co., Ltd. Shenzhen Branch (hereinafter referred to as “AXA Tianping Shenzhen Branch”) was held in Shenzhen. Government representatives, including Wang Rong, Director of the Futian District Financial Services and Risk Prevention Center, management representatives from AXA Greater China and AXA Tianping, as well as industry peers from Shenzhen’s insurance brokerage and agency channels attended the event, collectively witnessing this milestone moment.
Rooted in the Special Zone, Leading High-Quality Development
Since establishing its roots in Shenzhen in 2005, AXA Tianping Shenzhen Branch has developed over twenty years into a mainstay of the local insurance market. In the first half of 2025, the Branch achieved a 13.2% year-on-year increase in total premium income, a 27.7% year-on-year increase in per capita productivity, and an increase in operating profit of 3.1904 million RMB compared to the same period last year. Behind this high growth performance lies the Branch’s execution of the Group’s firm confidence in China’s development prospects, its embrace of strategic transformation, its collaborative progress with partners, and its unwavering commitment to being a long-term “companion” to customers.
Leveraging Shenzhen’s vast market potential and stable policy support, and empowered by resources from the Group and Headquarters, AXA Tianping Shenzhen Branch has keenly seized market opportunities and successfully achieved the optimization and upgrading of its business structure.
After nearly three years of strategic transformation, the Branch has steadily evolved from a P&C insurer reliant solely on motor insurance into an international, professional, and diversified comprehensive P&C insurer. Non-motor insurance lines such as Health, Commercial, and Accident insurance have become the new core growth drivers for the Branch. In the first half of 2025, the proportion of non-motor premiums exceeded 58%, contributing 71% of the profit, marking the Branch’s successful leap forward in scale, efficiency, and value simultaneously.
Fulfilling the Mission: From Payer to Partner
Following the signing of a strategic cooperation agreement between AXA Tianping and the Futian District Government in April this year, the two parties will engage in in-depth collaboration focused on supporting local enterprises in going global and enhancing the level of public livelihood protection. This cooperation aims to assist Futian District in building a core district for an industrial financial center with significant global influence and promote the high-quality development of the financial industry.
AXA Tianping Shenzhen Branch deeply understands the service nature of insurance and actively practices the philosophy of transitioning from a “Payer” to a “Partner.” In the health insurance sector, the Branch’s business continues to achieve stable profitability, with a core distribution market share exceeding 50%. Over the past three years, it has provided coverage for nearly 500,000 customer instances cumulatively, with a total sum insured exceeding one trillion RMB.
In serving the national “Going Global” strategy, the Branch, based on the characteristics of Shenzhen’s pillar industries such as electronic information and new energy, has become an important financial partner for several leading local automotive companies and prominent players in the electronics and communication industry. It precisely seizes the era’s opportunities, product characteristics, and scenarios for Chinese enterprises expanding overseas. Its cargo insurance business actively supports the overseas expansion of major Chinese enterprises like BYD and VIVO, providing nearly 200 million RMB in risk coverage cumulatively over the past three years.
Through building a tripartite guaranteed system of diagnosis-treatment-recovery, the “2025 IP-OP” product offers an innovative optional zero-deductible plan. The product provides up to 100% coverage for eligible external hospital purchase drugs, covers 280+ types of specialty medications, and raises the coverage limit for advanced therapies like proton heavy ion and targeted therapy to 6 million RMB. It also breakthrough includes durable medical equipment (including ECMO) and surgical implant costs in the reimbursement scope.
Regarding services, this product has removed critical illness restrictions for outpatient/inpatient green channel services, adding four value-added services such as outpatient accompaniment and hospitalization accompaniment, creating a full-cycle health management closed loop covering “pre-diagnosis, during diagnosis, and post-diagnosis.” The innovatively launched “Worry-Free” plan breaks through the coverage limitations for sub-healthy and non-standard individuals, and pioneered covering pre-existing conditions within the policy terms after three consecutive renewals following the initial enrollment.
Messages for the Future, Advancing Together
Having been established for 20 years and rooted in Shenzhen, the immense market potential, stable policy support, and the strong resources and professional capabilities of the Group and Headquarters have allowed AXA Tianping Shenzhen Branch to experience great vitality and opportunity.
AXA Tianping CEO, Kevin Chor, stated that the development achievements of the Shenzhen Branch over the past twenty years are a microcosm of AXA Tianping’s meticulous cultivation in the Chinese market. “Shenzhen, as the forefront of China’s reform and opening-up, embodies an innovative spirit and open atmosphere that highly aligns with AXA Tianping’s corporate philosophy,” he emphasized. He added that the future will continue to rely on the Group’s global resources and insights to support the Shenzhen Branch in providing more innovative and professional insurance products and services to customers, working with partners to win with trust and move forward towards a distant horizon.
Recently, AXA Tianping Property & Casualty Insurance Co., Ltd. achieved an AA rating for the first time in the Risk Comprehensive Rating of insurance companies for the second quarter of 2025, announced by the National Financial Regulatory Administration. This breakthrough signifies that AXA Tianping’s risk management capabilities have risen to a leading industry level, marking an important milestone in the company’s development journey.
The Risk Comprehensive Rating is a core evaluation indicator within China’s Solvency II regulatory framework for measuring the solvency risks of insurance companies. It comprehensively reflects a company’s overall performance in capital adequacy and other solvency-related risks. Achieving the AA rating demonstrates the regulatory authority’s high recognition of AXA Tianping’s management in areas including solvency adequacy ratio, operational risk, strategic risk, reputational risk, and liquidity risk.
Concurrently, AXA Tianping also received an A2 insurance financial strength rating from the internationally authoritative rating agency Moody’s, also for the first time, with a “stable” outlook. In its rating report, Moody’s highlighted that the A2 rating affirms the core advantages of AXA Tianping as a company fully owned by AXA Group in China. These advantages include a highly prudent investment strategy, a very low level of asset risk, a comprehensive group-wide risk management framework, and extensive reinsurance arrangements, which collectively build the company’s solid financial foundation and operational resilience.
Guided by a philosophy of prudent operation, AXA Tianping leverages its group sophistication and global expertise. Under the leadership of CEO Mr. Kevin Chor, the company continuously promotes strategic transformation and drives high-quality development through meticulous efforts. Actively seizing opportunities presented by China’s reform and opening-up, the company has successfully optimized and upgraded from a single business structure to diversified development. Furthermore, AXA Tianping integrates risk management system development into all aspects of its operational decision-making, establishing a comprehensive risk management system by strengthening risk indicator management and optimizing business processes.
As one of the largest and most diversified foreign-funded P&C insurance companies in China, AXA Tianping operates 25 branches across the country, serving over 4 million Chinese families and commercial clients. The company is also actively facilitating strategic cooperation between the AXA Group and the People’s Insurance Company (Group) of China (PICC Group), creating a “Going Global” platform, deeply participating in national strategies, and continuously capitalizing on the historic opportunities presented by the opening-up and high-quality development of China’s financial market.
Recently, AXA Tianping has gained authoritative recognition across three key areas—diversity & inclusion, artificial intelligence, and strategic transformation. For the third consecutive year, the company was honored with the “Diversity, Equity & Inclusion Award,” and it also received the “AI Data Governance Award” at the FiNAI Summit. These accolades highlight AXA Tianping’s comprehensive capabilities in corporate culture building, technology integration, and high-quality development.
On August 25, AXA Tianping was again awarded the “Diversity, Equity & Inclusion Award.” This award places a strong emphasis on employees’ genuine experiences and aims to help companies shift from “one-way inclusion” to “co-creating a sense of belonging.” By continuously enhancing employee benefits, the workplace environment, and career development systems, and guided by its value proposition of “Discovering Potential, Driving Progress,” the company has been steadily fostering an organizational atmosphere marked by a strong sense of belonging.
At the “2025 China Inclusive Finance International Forum” held in Beijing on September 26, the company received the “Inclusive Finance Product Innovation Award” for its “Employee Benefits Protection Plan.” This product addresses the common issue of insufficient protection for employees of small and micro enterprises by breaking through traditional underwriting and pricing constraints. Through a “partnership” ecosystem model, it embeds insurance into core business scenarios, effectively expanding the reach and deepening the service impact of inclusive insurance. In addition, AXA Tianping has actively participated in multiple “Huiminbao” (city-sponsored commercial health insurance) projects across the country and collaborated with institutions such as the China Institute for Inclusive Finance at Renmin University of China to conduct research on the financial health of middle- and low-income families. These efforts provide strong support for promoting the high-quality development of inclusive insurance.
On October 23, the “FiNAI Financial Artificial Intelligence Summit” was successfully held in Shanghai. AXA Tianping was honored with the “AI Data Governance Award” in recognition of its outstanding performance in AI data governance. Mr. Philip Yu, Chief Operating Officer and Chief Data Officer of the company, was invited to share practical achievements in areas such as AI model construction, mid-platform development, and intelligent document processing. In the face of rapid AI technology advancement, AXA Tianping is continuously deepening its integration of technology to inject new momentum into efficient business development and intelligent transformation.
Behind these multiple honors lies AXA Tianping’s continuous investment and innovative practices in technology-driven strategies, employee care, and social responsibility. Moving forward, the company remains committed to the Chinese market with a long-term vision, steadfastly advancing on the path of high-quality development.
