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【守护+码 幸福家倍】 安盛家庭守护星比拼赢好礼活动 AXA Family Guardian Star Competition Abundant with Awards

【守护+码 幸福家倍】 安盛家庭守护星比拼赢好礼活动  

AXA Family Guardian Star Competition Abundant with Awards

健康是家庭幸福的基础,守护家庭健康也与安盛所倡导的人本理念高度一致。

这个夏天,安盛天平发起了以【守护加码 幸福家倍】为主题的家庭守护星故事征集活动。我们收到了来自十几个城市的踊跃投稿,并从中精选出12个动人故事,拍摄成12支【安盛家庭守护星】视频。故事的主人公或是家庭的守护人(渠道代理人),或是抵御健康风险的亲历者(安盛客户),他们用亲身经历告诉我们如何为每个幸福家庭保驾护航。

“安盛家庭守护星”徐宵:

“安盛家庭守护星”张鹏:

“安盛家庭守护星”韩元元:

在两个多月的安盛家庭守护星活动期间,我们陆续发布的守护星视频收获了大家的认可和点赞。这次活动有三个奖项:人气守护星,最佳推广奖和卓越团队奖,奖品分别能获得迪士尼家庭票,家庭照片打印机,海马体全家福总换券,家庭露营户外天幕,利物浦家庭球票+LFC 签名球还有LFC充电宝。

守护加码,幸福家倍,精彩好礼等你来拿!

Health is the foundation of happiness for families, and protecting family health is highly consistent with the humanistic philosophy advocated by AXA.

This summer, AXA Tianping launched a family guardian star activity with the theme of ” By increasing protection, you increase family happiness”. We received enthusiastic submissions across more than a dozen cities, and selected 12 touching stories, which were filmed into 12 “AXA Family Guardian Stars” videos. The protagonists of the story were either the guardians of families (channel agents) or those who have experienced health risks (AXA customers). They use their personal experiences to tell us how to protect every happy family.

During the more than two months of the AXA Family Guardian Star activity, the guardian star videos we released one after another, and received widespread recognition and likes. There are three awards for this event: Popularity Guardian Star, Best Promoter and Excellent Team Award. The prizes include family tickets to Disneyland, family photo printers, Haima family photo exchange coupons, family camping outdoor canopy, Liverpool family football tickets + LFC signed balls, and an LFC power bank.

Wonderful gifts await you!

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安盛之星 AXA Stars

安盛之星

AXA Stars

在安盛之星评选中,共有22位总部和机构同事摘取2022年度安盛之星,并分别获团结之星、勇敢之星、正直之星和转型之星。月刊将为这些同事专门开设“安盛之星的故事”专栏,帮助大家进一步了解安盛人践行安盛价值观的故事。

本月我们将为大家分享团结之星——业务管理部副经理王鑫,客户之星——直销在线中心销售二部销售坐席杨雪梨的故事。

In the AXA Star contest , altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation , Customer First , Integrity , Courage , and One AXA . This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.

This month we will introduce stories of our One AXA Star – Wang Xin, Deputy Manager of the Business Management Department; and Customer First Star Yang Xueli, Sales Agent at the Online Direct Sales Center.

团结之星——王鑫的故事

王鑫于2011年10月加入安盛天平,目前担任业务管理部副经理。“日拱一卒,功不唐捐”,是她给自己过去11年工作的最好概括。王鑫在工作中一直乐于分享,耐心配合,与公司和同事们建立了深厚的感情。她利用邮箱、微信等形式开展了60多期“EXCLE小课堂”,帮助同事们提高办公效率,还运用午休等碎片时间开展“车型知识小课堂”,和大家一起对行业知识进行充电。

王鑫

在王鑫和同事们的努力下,德州中支的车险成本显著优化,2022年她的车险保单成本96%,优于考核值6%。而在监管部门“两个文件”出台之后,德州中支加强各项阈值与自主系数管理,助力公司树立了良好的合规发展形象。

Q:获得安盛之星是什么样的感受?

收到获奖的消息后非常惊喜和感恩!

感谢总公司提供这样的展示平台,感谢各位领导的肯定和各位同事的拉票支持。获得安盛之星对我来说意义非凡,是鼓励,是鞭策,是指引。

路虽远,行必至,每个兢兢业业工作在平凡岗位上的你我都是闪闪发亮的,希望安盛之星的火焰可以燎原!

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好?

平时只要不是坏天气,我都会选择骑行上下班。早晨呼吸着新鲜空气,用五公里的有氧运动开启活力满满的一天。而结束一天的工作后,骑车穿梭在烟火气息中回家,我感觉身心都特别放松。

骑行通勤好处多多,既避免了高峰期堵车的烦躁无奈,又弥补了工作繁忙无法实现“健身房自由”的遗憾,而且绿色环保。金秋时节非常适合骑行,推荐大家尝试。

Q:可以分享最近在看的一本书、一部电影或一部剧吗?

最近在看《薛兆丰经济学讲义》,薛教授在书中对年轻人的职场、婚姻、个人发展以及证券市场提出独到见解和建议。这本书非常好读,用大量简单、真实、有趣的中国案例,解释、印证、推演经济学原理,帮助读者理解现象背后的经济逻辑,用经济学的思维方式,做复杂世界的明白人。

One AXA Star——Wang Xin’s Story

Wang Xin joined AXA Tianping in October 2011 and currently serves as deputy manager of the business management department. “Every day makes a difference, with no contribution wasted” is how she sums up her work of the past 11 years. Wang Xin has always been willing to patiently share and cooperate at work, and has established a deep relationship with the company and colleagues. She has conducted more than 60 “EXCLE mini-classes” using email, WeChat, etc. to help colleagues improve office efficiency. She also used her lunch break and other fragmented time to conduct “car model knowledge mini-classes” to inject industry knowledge into everyone.

Through her and her colleagues’ efforts, Dezhou Zhongzhi’s auto insurance cost has been significantly optimized. In 2022, her auto insurance policy cost was 96%, 6% better than the assessment value. After the “two documents” were issued by the regulatory authorities, Dezhou Zhongzhi Branch strengthened the management of various thresholds and independent coefficients, helping the company establish a good image of compliance development.

Q: How do you feel about receiving the AXA Star award?

I feel delighted and grateful!

Thank you to the head office for providing this platform, and thanks to the leaders for their affirmation and colleagues for their support. Receiving the AXA Star is of great significance to me. It is encouragement and guidance.

Although the road is long, we must reach our destination. Each of us working in seemingly ordinary positions are shining brightly. I hope that the flame of the AXA Stars will continue to burn brightly!

Q: What helps you stay confident, healthy, and happy?

Usually, as long as the weather is not bad, I will choose to go to work by bike. Breathing in the fresh morning air is the best way to start an energetic day with five kilometers of aerobic exercise. After a day’s work, riding the bicycle home amid the smell of fireworks feels particularly relaxing both physically and mentally.

Commuting by bicycle has many benefits. It not only avoids the annoyance and helplessness of traffic jams during peak hours, but also makes up for the regret of being unable to achieve “gym freedom” due to busy work. It is also environmentally friendly. The golden autumn season is very suitable for cycling, and I recommend everyone to try it.

Q: Any books or TV series you would like to share?

Recently I’ve been reading “Xue Zhaofeng’s Lectures on Economics”, in which Professor Xue provides unique insights and suggestions on young people’s workplace, marriage, personal development and the securities market. This book is very easy to read. It uses a large number of simple, real, and interesting Chinese cases to explain, confirm, and deduce economic principles, helping readers understand the economic logic behind the phenomenon and use economic thinking to become an understanding person in a complex world.

客户之星——杨雪梨的故事

杨雪梨于2015年11月进入安盛天平,目前担任直销在线中心销售二部销售坐席,她一直坚持着“为客户提供最全面保障”的初心服务着每一位客户。在加入安盛的初期,行业叠加还处于起步阶段,客户接纳意愿不高,很多人不愿意参保。杨雪梨在实际工作中发现,其实客户并不是不需要这些产品,而只是因为不了解,才造成了起步阶段的小困境。于是,她开始耐心地为每一个客户介绍每一项险种的内容保障,并把自己的经验总结推广,分享给团队的伙伴,让大家一起共同进步。

杨雪梨

随着公司产品的升级和个人实力的提升,杨雪梨的个人叠加保费转化率从6.67%逐步提升到10%,车险业绩也长期位于项目头部位置,2022年1月-2022年10月,杨雪梨部分,她的个人车险保险贡献达74.75万,叠加保费达7.48万。杨雪梨始终相信,只要跟随公司的发展步伐,在未来的工作中不断学习,不断提升,不断进步,就定能乘风破浪,披荆斩棘战胜一切困难。

Q:获得安盛之星是什么样的感受?

   能获得安盛客户之星真的非常荣幸,也非常感谢我的团队长给予我的支持,各位领导对我的认可,还有在百忙中还要帮我投票的同事们!这份殊荣真的是对我莫大的鼓励,在我的日常工作中又埋下了一颗种子:让我更加认可自己的这份工作的意义,让我更加坚定不移的为自己的客户带去更好的服务保障!希望自己能继续带着这份荣誉为团队,为安盛这个大家庭贡献更多的力量!

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好?

自己本就是一个活泼开朗的人,平时也是作为团队里的显眼包,我一直坚信积极乐观的心态不仅能让自己快乐,同时也会感染周围的人。我也比较喜欢拍照,随时记录着身边的人和事儿,人的记忆是会有空洞的,所以喜欢记录。

Q:可以分享最近在看的一本书、一部电影或一部剧吗?

《永不妥协》这部电影讲述的是一个自强不息的女性励志故事,无依无靠生活窘迫的单亲妈妈,通过自己的努力赢得了尊重和事业的成功,生活把人逼到绝境的时候,方能显现一个人的力量。

Customer First Star——Yang Xueli’s Story

Yang Xueli joined AXA Tianping in November 2015 and currently serves as a sales agent in the online direct sales  online center. She has always adhered to the original intention of “providing customers with the most comprehensive protection” to serve every customer. In the early days of joining AXA, industry overlay was still in its infancy, customers were not willing to accept it, and many people were unwilling to participate in insurance. Yang Xueli discovered that in fact, customers weren’t not in need of these products, but only did not understand them, which caused a small dilemma in the initial stage. So, she began to patiently introduce the content and protection of each insurance type to each customer, summarized and promoted her experience, and shared it with her team partners so that everyone could make progress together.

With the upgrade of the company’s products and the improvement of personal strength, Yang Xueli’s personal premium conversion rate has gradually increased from 6.67% to 10%, and her auto insurance performance has also been at the top for a long time. From January 2022 to October 2022, her personal auto insurance contribution reached 740 thousand, and the superimposed premium reached 70 thousand. Yang Xueli always believes that as long as she follows the company’s development pace and continues to learn, improve and make progress in her future work, she will be able to ride the wind and waves and overcome all difficulties.

Q: How do you feel about receiving the AXA Star award?

It is really an honor to receive the AXA Star. I am also very grateful to my team leader for his support, my leaders for their recognition, and my colleagues who voted for me despite their busy schedules! This honor is really a great encouragement to me, and it has planted another seed in my daily work: it makes me more aware of the significance of my job, and makes me unswervingly bring more value to my customers. I hope that I can continue to contribute more to the team and the big AXA family with this honor!

Q: What helps you stay confident, healthy, and happy?

I am a lively and cheerful person, and I am usually the most conspicuous member of the team. I have always believed that a positive and optimistic attitude will not only make me happy, but will also infect the people around me. I also like to take pictures and record the people and things around me at any time. People’s memories are fallible, so I like to record them.

Q: Any books or TV series you would like to share?

The movie “Erin Brockovich” tells the inspirational story of a woman who strives for self-improvement. A single mother who was helpless wins respect and career success through her own efforts. When the going gets tough, that’s when you can truly see a person’s strength.

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CEO Newsletter ISSUE39–Moblie

亲爱的安盛天平同事:

金秋九月,丹桂飘香,AXA安盛大中华区首届高峰会呼之欲出,这将是安盛大中华区4家兄弟公司——安盛香港、安盛澳门、安盛天平和工银安盛的首次相聚。出类拔萃的管理菁英和销售翘楚将汇聚一堂,开启一场跨越港深的梦想之旅,迎来一次经验分享、智慧激荡的巅峰盛宴,见证ONE AXA文化在大中华区的交流融合、发扬光大。盛典的荣光属于脚踏实地的奋斗者,峰会的入场券只为最优秀的团队准备,期待安盛天平同仁力争上游,期待为你们的优异表现喝彩。

9月16号,第二批安盛员工志愿者再度来到四川省凉山彝族自治州爱佑儿童之家,持续探访跟进并关注所帮扶的困境儿童的现状,并通过互动游戏和爱心入户访问为孩子们送去爱与陪伴。“安盛筑爱在行动”是我们汇聚各界爱心、传递温暖的长期公益旅程,在刚刚结束的“一张保单,一份关爱”慈善行动中,安盛全球健康险团队携手渠道伙伴和客户,在7-8两个月内捐赠爱心物资974份,合计善款175320元,共同践行了爱与责任,以实际行动弥合发展不均衡的状态,为人类的未来带去自信与希望!

9月21日,公司客户服务部组织召开了以“践行安盛客户承诺,打造消保专业团队”为主题的全司消保专员培训工作会议。消费者权益保护工作是公司对客户的契约精神,也是对公司内部管理的全面检验,是需要全员高度重视和关注的重中之重。全司各部门、各机构的消保专员共同回顾了2022年全司消保自评总体情况,总结了当前全司消保工作的落实情况和不足,并基于当前状况部署安排了下一阶段消保重点工作,确保有效落实对客户的庄严承诺,解决监管消保评价的痛点问题,并符合集团的最新标准要求,进一步明确了未来消保工作的方向。

心有繁星,沐光而行。第三季度即将结束,请大家继续发挥“勇于奋斗、敢于拼搏“的精神,向全年业绩目标全力冲刺,力争上游,让我们使命必达!

Dear AXA colleagues,

In the golden autumn of September, the first AXA Greater China Prime is about to take place. This will be the first time the four sister companies of AXA China – AXA Hong Kong, AXA Macau, AXA Tianping and ICBC AXA will get together. Outstanding management and sales leaders will gather together to travel across Hong Kong and Shenzhen, share experiences and wisdom, and witness the exchange, integration and promotion of the ONE AXA culture in Greater China. Tickets for the summit are only reserved for the best teams. All colleagues at AXA Tianping are encouraged to show their fighting spirit to strive for the top!

On September 16, the second batch of AXA employee volunteers once again came to the Aiyou Children’s Home in Liangshan Yi Autonomous Prefecture, Sichuan Province. They continue the tradition of visiting, following up and paying attention to the current situation of children in trouble, sharing love through interactive games. “AXA Hearts in Action” is our long-term charity journey that brings together love from all walks of life and delivers warmth. In the just-concluded “One Policy, One Love” charity event, the AXA global health insurance team joined hands with channel partners and customers. In just two months from July to August, 974 pieces of charity materials were donated, with a total donation value of RMB 175,320. We jointly practiced love and responsibility, bridged the imbalance of development with practical actions, and brought confidence and hope to the future of many!

On September 21, the company’s customer service department organized a company-wide consumer protection specialist training meeting with the theme of “fulfilling AXA’s customer commitments and building a professional consumer protection team.” The protection of consumer rights is a top priority for AXA that requires high attention and attention from all employees. The consumer protection specialists from all departments and agencies of the company jointly reviewed the overall situation of the company-wide consumer protection self-assessment in 2022, summarized the current implementation and deficiencies of the company-wide consumer protection work, and deployed and arranged the next phase of consumer protection based on the current situation. The meeting focused on key tasks to ensure the effective implementation of our commitment to customers, solve the pain points of supervision of consumer protection evaluation, and comply with the group’s latest standards and requirements, further clarifying the direction of future consumer protection work.

The third quarter is already coming to an end. Please continue to show your fighting spirit and sprint towards the full-year performance target and strive to reach the top, so that we will achieve our mission!



安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

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CEO Newsletter ISSUE39–PC

亲爱的安盛天平同事:

金秋九月,丹桂飘香,AXA安盛大中华区首届高峰会呼之欲出,这将是安盛大中华区4家兄弟公司——安盛香港、安盛澳门、安盛天平和工银安盛的首次相聚。出类拔萃的管理菁英和销售翘楚将汇聚一堂,开启一场跨越港深的梦想之旅,迎来一次经验分享、智慧激荡的巅峰盛宴,见证ONE AXA文化在大中华区的交流融合、发扬光大。盛典的荣光属于脚踏实地的奋斗者,峰会的入场券只为最优秀的团队准备,期待安盛天平同仁力争上游,期待为你们的优异表现喝彩。

9月16号,第二批安盛员工志愿者再度来到四川省凉山彝族自治州爱佑儿童之家,持续探访跟进并关注所帮扶的困境儿童的现状,并通过互动游戏和爱心入户访问为孩子们送去爱与陪伴。“安盛筑爱在行动”是我们汇聚各界爱心、传递温暖的长期公益旅程,在刚刚结束的“一张保单,一份关爱”慈善行动中,安盛全球健康险团队携手渠道伙伴和客户,在7-8两个月内捐赠爱心物资974份,合计善款175320元,共同践行了爱与责任,以实际行动弥合发展不均衡的状态,为人类的未来带去自信与希望!

9月21日,公司客户服务部组织召开了以“践行安盛客户承诺,打造消保专业团队”为主题的全司消保专员培训工作会议。消费者权益保护工作是公司对客户的契约精神,也是对公司内部管理的全面检验,是需要全员高度重视和关注的重中之重。全司各部门、各机构的消保专员共同回顾了2022年全司消保自评总体情况,总结了当前全司消保工作的落实情况和不足,并基于当前状况部署安排了下一阶段消保重点工作,确保有效落实对客户的庄严承诺,解决监管消保评价的痛点问题,并符合集团的最新标准要求,进一步明确了未来消保工作的方向。

心有繁星,沐光而行。第三季度即将结束,请大家继续发挥“勇于奋斗、敢于拼搏“的精神,向全年业绩目标全力冲刺,力争上游,让我们使命必达!

Dear AXA colleagues,

In the golden autumn of September, the first AXA Greater China Prime is about to take place. This will be the first time the four sister companies of AXA China – AXA Hong Kong, AXA Macau, AXA Tianping and ICBC AXA will get together. Outstanding management and sales leaders will gather together to travel across Hong Kong and Shenzhen, share experiences and wisdom, and witness the exchange, integration and promotion of the ONE AXA culture in Greater China. Tickets for the summit are only reserved for the best teams. All colleagues at AXA Tianping are encouraged to show their fighting spirit to strive for the top!

On September 16, the second batch of AXA employee volunteers once again came to the Aiyou Children’s Home in Liangshan Yi Autonomous Prefecture, Sichuan Province. They continue the tradition of visiting, following up and paying attention to the current situation of children in trouble, sharing love through interactive games. “AXA Hearts in Action” is our long-term charity journey that brings together love from all walks of life and delivers warmth. In the just-concluded “One Policy, One Love” charity event, the AXA global health insurance team joined hands with channel partners and customers. In just two months from July to August, 974 pieces of charity materials were donated, with a total donation value of RMB 175,320. We jointly practiced love and responsibility, bridged the imbalance of development with practical actions, and brought confidence and hope to the future of many!

On September 21, the company’s customer service department organized a company-wide consumer protection specialist training meeting with the theme of “fulfilling AXA’s customer commitments and building a professional consumer protection team.” The protection of consumer rights is a top priority for AXA that requires high attention and attention from all employees. The consumer protection specialists from all departments and agencies of the company jointly reviewed the overall situation of the company-wide consumer protection self-assessment in 2022, summarized the current implementation and deficiencies of the company-wide consumer protection work, and deployed and arranged the next phase of consumer protection based on the current situation. The meeting focused on key tasks to ensure the effective implementation of our commitment to customers, solve the pain points of supervision of consumer protection evaluation, and comply with the group’s latest standards and requirements, further clarifying the direction of future consumer protection work.

The third quarter is already coming to an end. Please continue to show your fighting spirit and sprint towards the full-year performance target and strive to reach the top, so that we will achieve our mission!



安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

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AXA大中华区高峰会精彩预告 AXA Greater China Prime

AXA大中华区高峰会精彩预告

AXA Greater China Prime

九月是一个寓意收获的季节。 

AXA安盛大中华区高峰会在紧锣密鼓地筹备当中,这将是AXA安盛大中华区4家兄弟公司——安盛香港、安盛澳门、安盛天平和工银安盛的首次相聚。出类拔萃的管理菁英和销售翘楚将汇聚一堂,展开一场经验互通、智慧交融的巅峰盛宴。在深圳,我们将迎来AXA安盛大中华区高峰会荣誉晚宴的盛大启幕;在香港AXA安盛竹翠公园——这一时下炙手可热的网红地标,安盛菁英将在声光电的奇妙旅程中燃烧激情、点燃梦想。届时安盛集团全球执行副总裁George Stansfield先生和安盛大中华区CEO尹玄慧女士将亲临现场,与大家共襄盛举,见证ONE AXA文化在大中华区交流融合、发扬光大,并为优秀个人和团队颁奖,为卓越加冕。

盛典的荣光属于脚踏实地的奋斗者,峰会的入场券只为最优秀的团队保留。为了激励大家,安盛大中华区CEO尹玄慧女士特录制视频为大家打call! 请安盛天平的各位同仁发挥“勇于奋斗、敢于拼搏“的精神,力争上游,为荣誉而战!

期待和大家放歌鹏城,把酒香江!

Autumn paints September in gold and perfumes it with the sweet smell of osmanthus. This is the season to reap what we’ve sown!

Preparations for the AXA Greater China Region Summit are underway. This will be the first gathering of the four sister companies of AXA Greater China – AXA Hong Kong, AXA Macau, AXA Tianping and ICBC AXA. Outstanding management and sales leaders will gather together for a lovely feast and engaging exchange. We will usher in the grand opening of the AXA Greater China Region Summit Banquet in Shenzhen, while in Hong Kong AXA x Wonderland (a popular photo destination), AXA elites will ignite passions and dreams in a spectacular experience of sound and light. George STANSFIELD, Global Executive Vice President of AXA Group, and Sally WAN, CEO of AXA Greater China, will be present to participate in the grand event with everyone, to participate in the exchange and promote the ONE AXA culture, and awarding outstanding individuals and teams for their excellence.

The heart of the ceremony lies in those who strive for the best, and tickets to the summit are reserved only for exceptional teams. In order to encourage everyone, Sally WAN, CEO of AXA Greater China, has specially recorded a motivational video for everyone! All colleagues at AXA Tianping are encouraged to show their fighting spirit to strive for the top!

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安盛亮相中医药健康产业国际智库论坛 Traditional Chinese Medicine Health Industry International Think Tank Forum

安盛亮相中医药健康产业国际智库论坛

Traditional Chinese Medicine Health Industry International Think Tank Forum

9月3日,2023年中国国际服务贸易交易会·中医药健康产业国际智库论坛在首钢园召开,本次论坛聚焦社保+商保“双保险”的中西医结合家庭保健官服务模式,共促中医药、中西医结合服务与健康保险融合发展。安盛天平执行副总裁兼首席渠道管理和销售官周连成表示,“现在公众对保险的要求不仅是赔偿,还需要有更多服务。把中医药预防、保健、治未病等服务揉进保险产品设计中,不仅能让老百姓得到实惠,让赔偿变成陪伴,更是用经济手段、用制度方式,把中医药文化瑰宝得到更好地发展和提升的新路径。 ”

“双保险”中西医模式是具有中国特色的医疗保险模式,中央财经大学保险学院副院长徐晓华表示,当群众有中西医不同的个性化医疗需求时,商业保险可以发挥补充职能,从而提高整个国家医疗保障水平的层次。同时,商业保险可以借机创新产品,比如开发专门针对某种疾病的中医保险产品,或者开发将中医和西医相结合的复合型产品。这些产品可以为群众提供更加全面和个性化的全面保障,也可以让商业保险更全面地与社会基本医疗保险相衔接。

“目前,商业医疗险和中医/中西医并没有进行有效的结合。许多商业医疗险要么没有覆盖中医,要么在对其他项目不做限额(如西药检查费、治疗费)的同时却对中医做限额”,明亚保险经纪股份有限公司营销中心助理总监刘存鑫表示,“中医可以帮助商业保险控制赔付率,为客户提供增值服务。未来商业医疗险保险公司应该增强与中医的合作与交流,破除偏见。”

On September 3, the 2023 China International Fair for Trade in Services Traditional Chinese Medicine Health Industry International Think Tank Forum was held in Shougang Park. The forum focused on the “double insurance” model of social security + commercial insurance, which integrates traditional Chinese and Western medicine to jointly promote China’s  high-quality development of healthcare, integrated traditional Chinese and Western medicine services and health insurance. Liancheng ZHOU, Executive Vice President and Chief Channel Management and Sales Officer, stated, “The public’s needs for insurance are not limited to compensation, but rather cover services including traditional Chinese medicine prevention, health care, disease treatment. Such a comprehensive package not only allows for the transformation of payer to partner, but also uses economic means and institutional methods to better develop and enhance the cultural treasures of traditional Chinese medicine.”

The “dual insurance” model is a healthcare insurance model with Chinese characteristics. Xu Xiaohua, deputy dean of the School of Insurance at the Central University of Finance and Economics, said that commercial insurance can play a complementary role when the public has different personalized medical needs for traditional Chinese and Western medicine. The participation of commercial insurance can improve the level of medical security in the entire country. At the same time, commercial insurance takes the opportunity to innovate products, such as developing traditional Chinese medicine insurance products specifically for certain diseases, or composite products that combine traditional Chinese medicine and western medicine. These products can provide the masses with more comprehensive protection, and can be integrated with social basic medical insurance.

“Currently, commercial medical insurance and traditional Chinese medicine and Western medicine are not effectively combined. Many commercial medical insurances either do not cover traditional Chinese medicine, or they do not impose the same limits on other items (such as Western medicine examination fees and treatment fees),” said Liu Cunxin, assistant director of the marketing center of Mingya Insurance Brokers. “TCM can help commercial insurance control the loss rate and provide value-added services to customers. In the future, commercial medical insurance companies should strengthen cooperation and exchanges with TCM to eliminate prejudice.”

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安盛应邀出席第八届中国-东盟保险合作与发展论坛 CFO Pierre Laur Speaks at 8th China-ASEAN Summit Forum on Insurance Cooperation and Development

安盛应邀出席第八届中国-东盟保险合作与发展论坛

CFO Pierre Laur Speaks at 8th China-ASEAN Summit Forum on Insurance Cooperation and Development

第八届中国-东盟保险合作与发展论坛于9月21日在广西南宁隆重举办,安盛天平受邀出席并发表致辞。

Pierre Laur致辞

公司首席财务官Pierre先生介绍了安盛在东盟地区和中国市场的业务运营情况。2022年,安盛在新兴亚洲市场总收入超过10亿欧元,增长率达到两位数,取得了令人瞩目的成就,东盟地区与中国是安盛集团非常重要的增长引擎之一。

安盛的成功得益于清晰的核心战略,面向那些未被充分服务的人群、以及针对企业主开展医疗保险和商业保险业务。安盛通过与当地渠道伙伴的紧密合作,充分了解当地特殊情况以创新产品,并与当地政府合作推出因地制宜的健康保障计划。

在中国,安盛还与本土保险公司合作开展再保险业务,从而更好地履行我们对客户的承诺。此外,在全球网络优势的基础上,安盛还利用集团内部的框架和资产,通过内部轮岗、培训和经验分享在亚洲和全球范围内培养人才。

目前来看,伴随着中国和东盟地区民众收入水平以及对保险重视程度的与日俱增,该地区保险市场呈现出蓬勃生机与发展潜力,这对安盛在内的保险业而言意味着巨大的市场机遇。未来,中国和东盟也将站在全球发展前沿,并且在ESG可持续发展以及绿色保险方面扮演重要角色,成为寻找全球解决方案的重要场域。

中国和东盟的高质量发展使安盛相信,全球保险公司在支持这些经济体方面仍将发挥重要作用。安盛可以利用自身丰富的资源和经验来帮助这些地区缩小保险保障的缺口。未来,安盛将继续提供本地化的解决方案,应对全球挑战,守护生命之本,践行人类进步。

The 8th China-ASEAN Summit Forum on Insurance Cooperation and Development was held in Nanning, Guangxi Province, on September 21. AXA  was invited to make a speech.

CFO Pierre LAUR touched on AXA’s business operations in the ASEAN region and China market, highlighting that the year 2022 witnessed impressive business growth in the emerging Asia market, with gross revenues above €1billion, with double-digit growth. The region, along with China, is one of the growth engines of AXA Group.

AXA’s success is due to a clear core strategy of customer protection. At the same time, localization is an important strategy for business expansion, especially when developing medical insurance and commercial insurance businesses for underserved groups and business owners. It is particularly important to adapt to local needs. Through close cooperation with local channel partners, AXA fully understands local contexts to innovate products, and cooperates with local governments to launch tailored health protection plans.

In China, AXA also cooperates with local insurance companies to carry out reinsurance business to better fulfill our commitment to customers. In addition, building on the strength of our global network, AXA leverages common frameworks and assets such as our advanced pricing tools, risk management and reinsurance capabilities, investment pools and digital investments, and leverages internal rotations, training and experience Share to develop talent in Asia and globally.

At present, with the increasing income levels and the emphasis on insurance among people in China and ASEAN, the insurance market in the region is showing vigorous vitality and development potential, which means huge market opportunities for the insurance industry including AXA. In the future, China and ASEAN will also stand at the forefront of global development and play an important role in ESG sustainable development and green insurance, becoming an important arena for finding global solutions.

The high-quality development in China and ASEAN has convinced AXA that global insurance companies will continue to play an important role in supporting these economies. AXA can use its extensive resources and experience to help narrow the insurance protection gap in these regions. In the future, AXA will continue to provide localized solutions to respond to global challenges and act for human progress to protect what matters.

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2023年安盛消保专员培训工作会议圆满召开 2023 AXA Consumer Protection Specialist Training Held Successfully

2023年安盛消保专员培训工作会议圆满召开

2023 AXA Consumer Protection Specialist Training Held Successfully

春华秋实,继往开来。9月21日,在历史文化底蕴深厚的贵阳,安盛天平客户服务部召开了以“践行安盛客户承诺,打造消保专业团队”为主题的全司消保专员培训工作会议。

会议伊始,总经理助理兼首席理赔和客服官阳勇为本次会议作开场致辞。消保工作是金融行业保障广大消费者权益的重要机制,因此保险机构应依法提供公平、透明、负责任的产品和服务,确保消费者的利益得到充分保障。他特别强调,“消保工作和投诉工作是公司的重中之重,所有人都需要关注和认真对待。” 

接下来,由客户服务部总经理郑劼主持本次会议的主要议程,他向与会人员分享了公司消保工作以及向集团标准学习的成果。他表示,“消保是公司对客户的契约精神,消保11项机制是对保险公司内部管理的一种检验。”接下来会议回顾了2021年消保评价成绩——通过一年的努力,公司2022年消保评价初步达到预期,9家机构(含总公司)评级达到二级B以上,13家机构达到二级C以上。

下午,与会人员分成6个小组,深入讨论关于营销宣传审查、产品和服务消保审等议题。讨论过程中,大家专注,投入,不断涌现新的想法和思路,使未来的消保工作方向更明确。

与会人员表示,此次会议让总部和各机构的消保专员之间有了更深入的沟通,大家分享经验、碰撞思想,对营销宣传审查和服务消保审查的工作要求有了更明确的了解,为后续机构层面的消保提供了新思路。

On September 21 in Guiyang, a city with profound historical and cultural heritage, the Customer Service Department held a company-wide consumer protection specialist training meeting with the theme of “fulfilling AXA’s customer commitments and building a professional consumer protection team.”

At the beginning of the meeting, Yong YANG, Assistant General Manager and Chief Claims and Customer Service Officer, gave an opening speech for the meeting. Consumer protection is an important mechanism for the financial industry to protect financial consumers. Therefore, insurance institutions should provide fair, transparent, and responsible products and services in accordance with the law to ensure that the interests of consumers are fully protected. “Consumer protection and complaint work are the company’s top priorities, and everyone needs to pay attention and take them seriously,” emphasized Yong YANG.

Next, Customer Services General Manager Jie ZHENG presided over the main agenda of this meeting. He shared the results of AXA Tianping’s consumer protection work and the learnings for group standards with the participants. “Consumer protection is at the core of the company’s contract with its customers, and the 11 mechanisms of consumer protection are a test of the internal management of the insurance company,” Zheng Jie said. The meeting first reviewed the 2021 consumer protection evaluation results. After one year of hard work, the 2022 consumer protection evaluation has met initial expectations. 9 institutions (including the head office) have been rated Level 2 B or above, and 13 institutions have been rated Level 2 C or above.

In the afternoon, the participants were divided into six groups to discuss in-depth issues such as marketing promotion review, product and service consumer protection review, and more. During the discussion, everyone was focused and engaged, and new ideas and ideas continued to emerge, making the direction of future consumer protection work clear.

Participants said that this meeting allowed for more in-depth communication between the consumer protection specialists from the headquarters and various agencies. Everyone shared experiences, discussed ideas, and had a clearer understanding of the work requirements for marketing and communications audits and consumer service protection audits. This understanding will provide new ideas for subsequent consumer protection at the institutional level.

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「安游世界 启程有礼」互动活动完美收官 Travel the World Armed with Blessings Campaign Successfully Concludes

「安游世界 启程有礼」互动活动完美收官

Travel the World Armed with Blessings Campaign Successfully Concludes

安盛天平八月份发起的「安游世界 启程有礼」社交媒体传播活动于9月2日完美落幕。在整个活动期间,安盛天平收到了来自全国各地共552份出游心愿,吸引了超2.4万人关注,并成功收获超过4万的点赞。

我们采访了几位获奖者,他们精彩的出游经历令人向往,让我们一起来看看,飞越国境的他们都看到了哪些不一样的动人风景。

这是网友「毛线」,这个暑期,她的女儿在表哥的陪伴下去到非洲开启了一段充满「第一次」的精彩旅程。

这是网友「Moore.」,今年他重拾了骑行的兴趣,和父母的旅游也从未感到“扫兴”,他是如何应对的?

无论是在非洲大草原体验自然的惊心动魄,或是重新认识熟悉的城市,都能发现日常生活中看不到的惊喜。安盛守护让你安心出游,不期而遇永远在路上。

本次活动也得到了全国各机构的大力支持,在一个多月的激烈角逐中,上传作品最多的前三机构分别为:广东、江苏、上海分公司。我们已经为以上机构送上惊喜奖品,包括安盛定制大容量购物袋以及精美的长柄高尔夫伞。

希望这些奖品可以陪伴大家继续在生活中安心出游、不惧意外!活动最后也将邀请参加活动的获奖个人进行采访,分享精彩出游故事。“守护生命之本,践行人类进步”是安盛天平始终坚守的初心与使命,未来,安盛也将继续致力于守护您和您家人的每一次出行,与诸位分享更多旅行的美好回忆。

The “Travel the World Armed with Blessings” social media campaign launched by AXA Tianping in August has successfully concluded on September 2 During the event, AXA Tianping received a total of 552 travel wishes from all over the country, attracting more than 24,000 impressions and successfully received more than 40,000 likes.

We interviewed several award winners who have had fascinating travel experiences . Let’s take a look some of the moving sceneries they expereienced across the border.

This is netizen “Mao Xian”. This summer, her daughter, accompanied by her cousin, went to Africa and embarked on a wonderful journey full of “firsts”.

This is netizen “Moore.”. He has regained his interest in cycling this year, and despite often traveling with his parents, has never felt “bored”. How does he do it?

Whether you are experiencing the thrill of nature in the African savannah, or getting to know a familiar city again, you can always discover surprises that elude you in daily life. AXA guards you to travel with peace of mind, and expect the unexpected on the road.

This event has received strong support from various branches across the country. After more than a month of competition, the three branches with the most submissions were Guangdong, Jiangsu, and Shanghai. AXA has given away many surprise gifts, including AXA customized large-capacity shopping bags and customized long-handled golf umbrellas.

We hope these gifts will accompany your safe travels! At the end of the event, award-winning individuals who participated will be invited and interviewed in depth to share their wonderful travel stories. “Act for human progress by protecting what matters” is the core intention and mission of AXA Tianping. AXA will always be committed to protecting you and your family during your travels.

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守护困境女童,安盛与你同行 — 志愿者再访凉山 Protecting Girls in Difficulty, AXA By Your Side – Volunteers Return to Liangshan

守护困境女童,安盛与你同行 — 志愿者再访凉山

Protecting Girls in Difficulty, AXA By Your Side – Volunteers Return to Liangshan

安盛筑爱,我们一直在行动

今年六月,安盛天平围绕 “关注弱势群体”的主题,推出了面向员工及合作伙伴的年度公益志愿者项目 — “守护困境女童,安盛与你同行”,旨在为需要帮助的困境儿童提供所需的生活物资及卫生教育,以实际行动为凉山彝族自治州的乡村教育均衡发展、以及困境儿童的健康成长贡献力量。

长期以来,安盛持续帮助困境儿童改善生活状况:鼓励员工通过爱心捐步参与企业配捐、发动员工赴往凉山实地进行爱心探访、“一张保单,一份关爱”慈善计划……当下,“安盛筑爱在行动”的活动依然在不断开拓中,我们与社会各界同心同行,奉献爱心,鼓舞了客户、渠道伙伴等在内的众多爱心人士积极参与,加入到安盛的公益阵营中来,实现价值的共享共创。

而在刚刚结束的“一张保单,一份关爱”慈善计划中,安盛全球健康险团队在短短两个月内捐赠爱心物资974份,合计善款175320元。

9月16号, 8名安盛志愿者再度赶赴四川省凉山彝族自治州爱佑儿童之家,持续探访帮扶困境儿童的现状,并通过互动游戏和爱心入户访问为孩子们送去爱与陪伴。

 “安盛筑爱在行动”是我们汇聚各界爱心、持续传递温暖的长期公益旅程。我们将不遗余力地为困境中的孩子们提供支持和帮助,携手渠道伙伴和客户,共同践行爱与责任,以实际行动弥合发展不均衡的状态,为人类的未来带去信心与希望!

AXA Hearts, Always in Action

In June this year, AXA Tianping launched an annual public welfare volunteer project called “Protecting Girls in Difficulty, AXA By Your Side” around the theme of “caring for vulnerable groups.” The project aims to provide necessary living supplies and health education to children in need, and to contribute to the balanced development of rural education in Liangshan Yi Autonomous Prefecture and the healthy growth of children in difficult situations.

For a long time, AXA has continued to help children in need improve their living conditions, such as through encouraging employees to participate in corporate matching donations through charity walks, mobilizing employees to go to Liangshan for on-site visits, and the “One Policy, One Love” charity plan. At present, AXA’s “Hearts in Action” campaign is still expanding, and we will work together with all walks of life to dedicate our love and inspire many caring people. We will mobilize customers and channel partners to actively participate and join AXA’s charity camp. Together we constantly expand the boundaries of public welfare, create and share value together.

In the “One Policy, One Love” charity program that ended not long ago, the AXA Global Health Insurance team made 974 donations, and donation reached a sum of RMB 175,320 in just two months.

On September 16th, eight AXA volunteers once again rushed to the Aiyou Children’s Home in Liangshan Yi Autonomous Prefecture, Sichuan Province, to visit and help children in difficult situations, and to bring love and companionship to them through interactive games and home visits.

AXA Hearts in Action is a long-term movement that unites the love of caring people from all walks of life and continuously passes on warm deeds. We will spare no effort to provide support and assistance to children in difficult situations, work hand in hand with channel partners and customers, and jointly practice love and responsibility to bridge the gap in unbalanced development with practical actions, bringing confidence and hope to the future of all!