安盛之星
AXA Stars
在安盛之星评选中,共有22位总部和机构同事摘取2022年度安盛之星,并分别获团结之星、勇敢之星、正直之星和转型之星。月刊将为这些同事专门开设“安盛之星的故事”专栏,帮助大家进一步了解安盛人践行安盛价值观的故事。
本月我们将为大家分享团结之星——业务管理部副经理王鑫,客户之星——直销在线中心销售二部销售坐席杨雪梨的故事。
In the AXA Star contest , altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation , Customer First , Integrity , Courage , and One AXA . This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.
This month we will introduce stories of our One AXA Star – Wang Xin, Deputy Manager of the Business Management Department; and Customer First Star Yang Xueli, Sales Agent at the Online Direct Sales Center.
团结之星——王鑫的故事:
王鑫于2011年10月加入安盛天平,目前担任业务管理部副经理。“日拱一卒,功不唐捐”,是她给自己过去11年工作的最好概括。王鑫在工作中一直乐于分享,耐心配合,与公司和同事们建立了深厚的感情。她利用邮箱、微信等形式开展了60多期“EXCLE小课堂”,帮助同事们提高办公效率,还运用午休等碎片时间开展“车型知识小课堂”,和大家一起对行业知识进行充电。
王鑫
在王鑫和同事们的努力下,德州中支的车险成本显著优化,2022年她的车险保单成本96%,优于考核值6%。而在监管部门“两个文件”出台之后,德州中支加强各项阈值与自主系数管理,助力公司树立了良好的合规发展形象。
Q:获得安盛之星是什么样的感受?
收到获奖的消息后非常惊喜和感恩!
感谢总公司提供这样的展示平台,感谢各位领导的肯定和各位同事的拉票支持。获得安盛之星对我来说意义非凡,是鼓励,是鞭策,是指引。
路虽远,行必至,每个兢兢业业工作在平凡岗位上的你我都是闪闪发亮的,希望安盛之星的火焰可以燎原!
Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好?
平时只要不是坏天气,我都会选择骑行上下班。早晨呼吸着新鲜空气,用五公里的有氧运动开启活力满满的一天。而结束一天的工作后,骑车穿梭在烟火气息中回家,我感觉身心都特别放松。
骑行通勤好处多多,既避免了高峰期堵车的烦躁无奈,又弥补了工作繁忙无法实现“健身房自由”的遗憾,而且绿色环保。金秋时节非常适合骑行,推荐大家尝试。
Q:可以分享最近在看的一本书、一部电影或一部剧吗?
最近在看《薛兆丰经济学讲义》,薛教授在书中对年轻人的职场、婚姻、个人发展以及证券市场提出独到见解和建议。这本书非常好读,用大量简单、真实、有趣的中国案例,解释、印证、推演经济学原理,帮助读者理解现象背后的经济逻辑,用经济学的思维方式,做复杂世界的明白人。
One AXA Star——Wang Xin’s Story:
Wang Xin joined AXA Tianping in October 2011 and currently serves as deputy manager of the business management department. “Every day makes a difference, with no contribution wasted” is how she sums up her work of the past 11 years. Wang Xin has always been willing to patiently share and cooperate at work, and has established a deep relationship with the company and colleagues. She has conducted more than 60 “EXCLE mini-classes” using email, WeChat, etc. to help colleagues improve office efficiency. She also used her lunch break and other fragmented time to conduct “car model knowledge mini-classes” to inject industry knowledge into everyone.
Through her and her colleagues’ efforts, Dezhou Zhongzhi’s auto insurance cost has been significantly optimized. In 2022, her auto insurance policy cost was 96%, 6% better than the assessment value. After the “two documents” were issued by the regulatory authorities, Dezhou Zhongzhi Branch strengthened the management of various thresholds and independent coefficients, helping the company establish a good image of compliance development.
Q: How do you feel about receiving the AXA Star award?
I feel delighted and grateful!
Thank you to the head office for providing this platform, and thanks to the leaders for their affirmation and colleagues for their support. Receiving the AXA Star is of great significance to me. It is encouragement and guidance.
Although the road is long, we must reach our destination. Each of us working in seemingly ordinary positions are shining brightly. I hope that the flame of the AXA Stars will continue to burn brightly!
Q: What helps you stay confident, healthy, and happy?
Usually, as long as the weather is not bad, I will choose to go to work by bike. Breathing in the fresh morning air is the best way to start an energetic day with five kilometers of aerobic exercise. After a day’s work, riding the bicycle home amid the smell of fireworks feels particularly relaxing both physically and mentally.
Commuting by bicycle has many benefits. It not only avoids the annoyance and helplessness of traffic jams during peak hours, but also makes up for the regret of being unable to achieve “gym freedom” due to busy work. It is also environmentally friendly. The golden autumn season is very suitable for cycling, and I recommend everyone to try it.
Q: Any books or TV series you would like to share?
Recently I’ve been reading “Xue Zhaofeng’s Lectures on Economics”, in which Professor Xue provides unique insights and suggestions on young people’s workplace, marriage, personal development and the securities market. This book is very easy to read. It uses a large number of simple, real, and interesting Chinese cases to explain, confirm, and deduce economic principles, helping readers understand the economic logic behind the phenomenon and use economic thinking to become an understanding person in a complex world.
客户之星——杨雪梨的故事:
杨雪梨于2015年11月进入安盛天平,目前担任直销在线中心销售二部销售坐席,她一直坚持着“为客户提供最全面保障”的初心服务着每一位客户。在加入安盛的初期,行业叠加还处于起步阶段,客户接纳意愿不高,很多人不愿意参保。杨雪梨在实际工作中发现,其实客户并不是不需要这些产品,而只是因为不了解,才造成了起步阶段的小困境。于是,她开始耐心地为每一个客户介绍每一项险种的内容保障,并把自己的经验总结推广,分享给团队的伙伴,让大家一起共同进步。
杨雪梨
随着公司产品的升级和个人实力的提升,杨雪梨的个人叠加保费转化率从6.67%逐步提升到10%,车险业绩也长期位于项目头部位置,2022年1月-2022年10月,杨雪梨部分,她的个人车险保险贡献达74.75万,叠加保费达7.48万。杨雪梨始终相信,只要跟随公司的发展步伐,在未来的工作中不断学习,不断提升,不断进步,就定能乘风破浪,披荆斩棘战胜一切困难。
Q:获得安盛之星是什么样的感受?
能获得安盛客户之星真的非常荣幸,也非常感谢我的团队长给予我的支持,各位领导对我的认可,还有在百忙中还要帮我投票的同事们!这份殊荣真的是对我莫大的鼓励,在我的日常工作中又埋下了一颗种子:让我更加认可自己的这份工作的意义,让我更加坚定不移的为自己的客户带去更好的服务保障!希望自己能继续带着这份荣誉为团队,为安盛这个大家庭贡献更多的力量!
Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好?
自己本就是一个活泼开朗的人,平时也是作为团队里的显眼包,我一直坚信积极乐观的心态不仅能让自己快乐,同时也会感染周围的人。我也比较喜欢拍照,随时记录着身边的人和事儿,人的记忆是会有空洞的,所以喜欢记录。
Q:可以分享最近在看的一本书、一部电影或一部剧吗?
《永不妥协》这部电影讲述的是一个自强不息的女性励志故事,无依无靠生活窘迫的单亲妈妈,通过自己的努力赢得了尊重和事业的成功,生活把人逼到绝境的时候,方能显现一个人的力量。
Customer First Star——Yang Xueli’s Story:
Yang Xueli joined AXA Tianping in November 2015 and currently serves as a sales agent in the online direct sales online center. She has always adhered to the original intention of “providing customers with the most comprehensive protection” to serve every customer. In the early days of joining AXA, industry overlay was still in its infancy, customers were not willing to accept it, and many people were unwilling to participate in insurance. Yang Xueli discovered that in fact, customers weren’t not in need of these products, but only did not understand them, which caused a small dilemma in the initial stage. So, she began to patiently introduce the content and protection of each insurance type to each customer, summarized and promoted her experience, and shared it with her team partners so that everyone could make progress together.
With the upgrade of the company’s products and the improvement of personal strength, Yang Xueli’s personal premium conversion rate has gradually increased from 6.67% to 10%, and her auto insurance performance has also been at the top for a long time. From January 2022 to October 2022, her personal auto insurance contribution reached 740 thousand, and the superimposed premium reached 70 thousand. Yang Xueli always believes that as long as she follows the company’s development pace and continues to learn, improve and make progress in her future work, she will be able to ride the wind and waves and overcome all difficulties.
Q: How do you feel about receiving the AXA Star award?
It is really an honor to receive the AXA Star. I am also very grateful to my team leader for his support, my leaders for their recognition, and my colleagues who voted for me despite their busy schedules! This honor is really a great encouragement to me, and it has planted another seed in my daily work: it makes me more aware of the significance of my job, and makes me unswervingly bring more value to my customers. I hope that I can continue to contribute more to the team and the big AXA family with this honor!
Q: What helps you stay confident, healthy, and happy?
I am a lively and cheerful person, and I am usually the most conspicuous member of the team. I have always believed that a positive and optimistic attitude will not only make me happy, but will also infect the people around me. I also like to take pictures and record the people and things around me at any time. People’s memories are fallible, so I like to record them.
Q: Any books or TV series you would like to share?
The movie “Erin Brockovich” tells the inspirational story of a woman who strives for self-improvement. A single mother who was helpless wins respect and career success through her own efforts. When the going gets tough, that’s when you can truly see a person’s strength.