Author: 安盛家园

2022安盛天平新能源汽车理赔技能提升培训成功举行 

2022 AXA Tianping NEV Claims Upskilling

为进一步提升安盛天平新能源汽车保险理赔服务能力，规范相关操作标准，掌握业界前沿技术，“2022安盛天平新能源汽车理赔技能提升培训”在青岛举行。2022年10月22日至25日，来自全国多个分支机构的近40位理赔负责人，全程参与了为期4天的培训活动。此次培训活动，由总公司理赔管理部组织，青岛分公司协办，“保界课堂”提供专业讲师支持，国内新能源汽车授权检测维修领先品牌“电动工坊”提供了规范的场地、设备和技术支持。

本次培训围绕日益增多的新能源汽车查勘、定损、理赔等业务管理需求提供了一系列专业课件，内容包含新能源汽车托底事故查勘定损要点、新能源汽车电子故障类查勘定损要点、新能源汽车水淹车查勘定损要点、新能源汽车动力电池结构及换修标准、新能源汽车动力电池各厂商电池维修方式及维修价格、新能源汽车查勘定损常用工具使用方法及注意事项等。理赔管理部经过精心策划和周密准备，以翔实的专业知识讲解、案例分享、模拟实战操作、个人技能考核等丰富的内容和形式，着力提升参训人员的新能源车险理赔专业能力，为公司在新业务领域的可持续发展奠定了坚实基础。

The “2022 AXA Tianping New Energy Vehicle Claims Upskilling ” was held in Qingdao to further enhance AXA Tianping’s new energy vehicle (NEV) insurance claims service capabilities, standardize relevant operating standards, and master cutting-edge technologies in the industry. From 22^nd to 25^th October 2022, nearly 40 claims managers from various branches across the country participated in the four-day training. This training event was led by the Claims Management Department of the headquarters and organized by Qingdao Branch, with the support of professional lecturers from the “Insurance Industry Classroom”, and standardized venues, equipment and equipment provided by “Electric Workshop”, a leading provider of authorized inspection and maintenance of NEV in China.

This training offers a series of professional courses based on the increasing need for NEV surveys, loss assessments, claims settlements, etc., covering key points around chassis damage, electronic malfunction, flooded car, battery structure and replacement standards, battery manufacturers’ battery maintenance methods and maintenance prices, commonly used tools methods and precautions.

Putting together detailed professional knowledge sharing, case studies, practise, and personal skill assessments, the Claims Management Department aims to improve the professional capabilities of NEV insurance claims of the trainees and lay a solid foundation for sustainable development in this new business line with this training.

安盛天平ESG案例入选《2022外资企业ESG与双碳战略发展研究报告》 

AXA Tianping’s ESG Practice Selected in 2022 Foreign Enterprise ESG and Dual-Carbon Strategy Development Research Report at CIIE

11月7日上午，作为第五届中国国际进口博览会重要配套活动之一，由商务部国际商报社主办的2022外资企业融入双循环高峰论坛在国家会展中心（上海）成功举办。商务部部长助理李飞出席论坛并致辞。

论坛上，《2022外资企业ESG与双碳战略发展研究报告》正式发布，该报告将作为第五届进博会成果在《国际商报》平台持续传播。在19家入选“外资企业ESG与双碳战略发展典型案例”的企业中，安盛天平是唯一的金融业代表，并凭借坚持传递ESG理念；立足主业优势，落实中国ESG实践；创新绿色金融产品服务；引领保险行业ESG传播等方面的表现，赢得了业界的认可与好评。

On the morning of November 7, the Foreign Enterprises Integrating into the DUal-circulation Summit Forum, organized by the Chinese Ministry of Commerce’s International Business Daily, was successfully held at the National Convention and Exhibition Center (Shanghai), as one of the important supporting activities of the 5^th China International Import Expo (CIIE). Assistant Minister of Commerce Li Fei attended the forum and delivered a speech.

At the forum, the “2022 Foreign Enterprise ESG and Dual-Carbon Strategy Development Research Report” was officially released, and the report will continue to be promoted on the “International Business Daily” platform as one of the highlights of the 5^th  CIIE. AXA Tianping is among the 19 companies selected for “Case studies of ESG and Dual-Carbon Strategic Development of Foreign Enterprises”, and we are also the only company in the financial industry. Demonstrating our commitment to ESG, we leverage the advantages of our business to implement ESG practices in China by introducing innovative green finance products and services. Our ESG communication is also recognized within the industry.

安盛泛华齐出行 绿色筑爱在行动 

AXA and Fanhua Hearts in Action: Charity Hiking

为响应国家碳中和号召，助力全球共同应对和防范化解气候变化带来的一系列风险和挑战，安盛天平携手泛华重庆、江苏、浙江、山东、天津、东莞、福建、青岛、云南等分公司，在过去几个月陆续举办了系列“登高公益 • 筑爱在行动”的登山公益活动，得到了渠道伙伴的热情参与。

双方团队志存高远，在九月份，安盛和泛华重庆与浙江团队无惧风雨，分别去到了南山和北高峰，江苏团队则前往了风景明媚的紫金山；十月份，山东、天津、东莞、福建、青岛、云南分公司团队也分别出行，与泛华团队登高赏景。大家不仅在沿途美景中加深了情谊，更不忘初心，完成了绿色出行任务，在沿途捡拾垃圾，呼应低碳净山的公益主题，为自然环境的更加清洁和舒适贡献出自己的一份力量。

泛华品牌总监，保网总裁郑志荣先生表示：“一直以来，安盛天平和泛华都在不断践行自己的企业责任，积极投身公益事业，力求更好地服务大众造福社会。在不同的公益项目上，两家优秀的企业分别做出了自己的积极贡献。本次与安盛联合举办的登高活动，泛华各分公司积极响应热情参与，为双碳减排和可持续发展切实地贡献了各自的力量。”

这次活动不光体现了安盛作为全球领先保险企业所践行的社会责任，更与我们的合作伙伴泛华携手同行，共同弘扬了安盛“守护热爱，自信前行”的品牌价值主张，一起传递了“环境、社会与公司治理（ESG）”的绿色金融可持续发展理念。

安盛&泛华重庆登高公益活动

AXA& Fanhua Chongqing branch charity hiking

安盛&泛华江苏登高公益活动

AXA& Fanhua Jiangsu brand charity hiking

安盛&泛华浙江登高公益活动

AXA& Fanhua Zhejiang branch charity hiking

安盛&泛华山东登高公益活动

AXA& Fanhua Shandong branch charity hiking

安盛&泛华天津登高公益活动

AXA& Fanhua Tianjin branch charity hiking

安盛&泛华东莞登高公益活动

AXA& Fanhua Dongguan branch charity hiking

安盛&泛华福建登高公益活动

AXA& Fanhua Fujian branch charity hiking

安盛&泛华青岛登高公益活动

AXA& Fanhua Qiandao branch charity hiking

安盛&泛华云南登高公益活动

AXA& Fanhua Yunnan branch charity hiking

In response to China’s push for carbon neutrality, and to contribute to global efforts in tackling and managing climate change risks and challenges, our colleagues joined hands with Fanhua’s Chongqing, Jiangsu, Zhejiang, Shandong, Tianjin, Dongguan, Fujian, Qingdao, Yunnan branches in the past several months to host the “Hiking for Good, Hearts in Action” hiking event.

In September AXA and the Fanhua Jiangsu team headed to the beautiful Zijin Mountain, while the Chongqing and Hangzhou teams went to Nanshan and North Peak despite the rain. In October, teams in Shandong, Tianjin, Dongguan, Fujian, Qingdao, Yunnan followed suit and enjoyed a good time with the Fanhua teams. While team members appreciated the beautiful scenery and connected with nature, they picked up litter on the roadside, engaging with the low-carbon theme of this event and contributing their own small but mighty efforts towards a clean and comfortable natural environment.

Zheng Zhirong, Brand Director of Fanhua and President of Baoxian.com, said: “AXA Tianping and Fanhua have always been dedicated to their corporate responsibilities, actively participating in charity work, and striving to better serve the public and benefit society. Both companies have made outstanding contributions through hosting various events. Fanhua branches actively participated in this hiking event jointly held with AXA, doing their best to support dual carbon goals and sustainable development.”

This event not only demonstrates AXA’s social responsibility as a leading global insurer, but also shows the collaboration with our partner Fanhua to practice AXA’s brand slogan of “Protecting your passion and moving forward with confidence”. Together, AXA and Fanhua have promoted sustainable and green finance development anchored in ESG values.

出席中法文化艺术交流招待酒会

Sino-French Culture and Art Exchange Cocktail Reception

11月11日晚，受法国驻上海总领事王度先生(Joan VALADOU)的盛情邀请，我与董事长朱沙苗女士、首席市场营销及公共事务官黄长青女士荣幸地出席了在法国驻沪总领事官邸举行的中法文化艺术交流招待酒会，与法国驻华大使罗梁先生（Laurent BILI），法国驻华大使馆文化、教育与科学事务公使衔参赞裴国良先生（Nicolas Pillerel）、法国驻上海总领事王度先生及其夫人等法方嘉宾共度了美好的夜晚。同场还有来自法国兴业银行、欧莱雅、人头马、香奈儿、保乐力加、迪奥、卡地亚、梵克雅宝、地中海俱乐部等80多位在华法资企业代表。

正值上海秋季艺术周之际，申城处处洋溢着浓郁的文艺气息。在高朋满座、嘉宾云集的夜晚，与中法友好志士一同畅谈艺术与文明，好不惬意。文化与文明是推动人类社会发展进步、构建人类命运共同体的不竭动力。本月也是中法环境友好月，作为扎根中国的法资企业，安盛天平积极关注中法文明对话交流，致力于促进世界和平与可持续发展，作出负责任企业应做的表率。我相信，在各界有识之士的共同努力下，我们一定可以共同面对挑战，共迎美好未来。

右二法国驻华大使罗梁先生，左二安盛天平董事长朱沙苗女士，右一安盛天平首席执行官左伟豪先生，左一安盛天平首席市场营销及公共事务官黄长青女士

At the kind invitation of Mr. Joan VALADOU, Consul General of France in Shanghai, Chairman Sara Zhu, Chief Marketing and Public Affairs Officer Eva Huang and I attended the Sino-French Culture and Art Exchange Cocktail Reception at the residence of the French Consul General in Shanghai.
 
The event was also joined by Mr.Laurent BILI, French Ambassador to China, Mr.Nicolas Pillerel, Minister Counselor for Culture, Education and Science of the French Embassy in China, Mr.Joan VALADOU, Consul General of France in Shanghai, and his wife, as well as more than 80 representatives of French companies in China, including Societe Generale, L’Oreal, Remy Martin, Chanel, Pernod Ricard, Dior, Cartier, Van Cleef & Arpels, and Club Med.
 
As Shanghai Art Week unfolded, the whole city is generating artistic vibrations. It was nice to have met many of our Chinese and French friends and guests and indulge ourselves in art and culture. Culture and civilization are the driving force for the development and progress of human society under a shared vision for mankind. November also marks the Sino-French Environment Month. As a French enterprise rooted in China, AXA Tianping attaches great attention to the dialogue and exchanges between China and France and is committed to promoting world peace and sustainable development, setting an example of a responsible enterprise. I believe that with joint efforts across industries, we will be able to overcome challenges and usher in a bright future together.

齐鲁保2022暖心归来

AXA Tianping Rolls out Qilubao 2022

刚刚闭幕的二十大明确提出：把保障人民健康放在优先发展的战略位置，完善人民健康促进政策。2022年11月11日，齐鲁保2022城市定制型普惠商业医疗保险项目正式上线。安盛天平作为共保体中唯一一家外资保险公司，连续第二年参与齐鲁保，分享成熟的普惠金融经验，助力建构多层次全方位的社会保障体系。

齐鲁保遵循“政府引导、市场运作、个人自愿、保本微利”的原则设计，是一款紧密衔接基本医保的普惠型商业医疗保险。该产品突破了传统商业医疗保险的参保限制，对投保人不限年龄、不限职业、不限身体状况，无需体检，带病也可以参保。只要参加山东省直或济南市基本医保的参保人，无论是初生婴儿还是耄耋老人，无论是身强体健还是罹患疾病，均可以参加保障计划。

齐鲁保2022继续坚持保本微利的原则，参保保费最低99元，最高149元，可保障额度达到300万，具备多项优势特点：

• 保障范围广：齐鲁保2022最高保障300万，涵盖住院及门诊慢性病医保统筹内外费用、2000种列入正面清单的自费药品费用、27种特新药费用、11种罕见病用药及苯丙酮尿症患者治疗所需特殊疗效食品费用。
• 理赔速度快：齐鲁保2022的赔付系统与基本医保的经办系统实现了无缝衔接，参保人在享受基本医保报销的同时，可以同步享受“一站式”赔付，出院即可实时结算，省却了参保人垫资、跑腿、递交理赔材料。
• 健康管理强：齐鲁保2022提供电子健康档案、7×14小时健康管家、专属医保服务、极速问诊、药品免费配送和慢病管家等6项健康管理服务，365天温暖守护。
• 家庭可共济：参保人可以通过齐鲁保2022微信公众号、支付宝等途径进行线上参保，同时可以使用职工医保个人账户为本人或其近亲属进行参保缴费，实现个人账户金的家庭共济。

The 20^th National Congress highlighted the importance of protecting people’s health and improving healthcare policies. On November 11, 2022, Qilubao 2022 City Customized Inclusive Commercial Medical Insurance Project was officially launched. As the only foreign insurance company joining the project, AXA Tianping participated in Qilubao for the second consecutive year, sharing its experience in inclusive finance, and helping to build a comprehensive multi-level social security system.

Qilubao is designed according to the principle of “government guidance, market operation, individual voluntariness and marginal profits on the basis of breakeven”. It is an inclusive commercial medical insurance closely connected with basic medical insurance. This product is much less restrictive compared to traditional commercial medical insurance as there is no limit to age, occupation, or physical condition for the insured, and no medical examination is required. As long as the insured persons participated in the basic medical insurance in Shandong Province or Jinan City, whether they are newborn babies or senior citizens, whether they are in good health or suffering from diseases, they all can participate in the insurance plan.

Qilubao 2022 will continue to adhere to the principle of marginal profits on the basis of breakeven. The minimum premium is 99 yuan and the maximum premium is 149 yuan. The insurance amount can reach 3 million yuan. It has many advantages:

• Wide range of coverage: Qilubao 2022 has a maximum coverage of 3 million, covering hospitalization and outpatient medical insurance for chronic diseases, 2,000 self-paid drugs included in the positive list, 27 special new drugs, 11 rare disease drugs and necessary special food for phenylketonuria patient expenses.
• Fast claim settlement: Qilubao 2022’s claim payment system is seamlessly connected with the basic medical insurance handling system. While enjoying basic medical insurance reimbursement, the insured can simultaneously enjoy one-stop claim payment and real-time settlement upon discharge. It not only saves advanced payment but also the administrative procedures.
• Strong health management: Qilubao 2022 provides six health management services, including e-health records, 7×14 health keeper, exclusive medical insurance service, quick consultation, free drug delivery, and chronic disease helper, providing intimate protection all year around.

Help your family: The insured can purchase the insurance online through the Qilubao 2022 WeChat official account, Alipay, etc., and can use the personal account of the employee medical insurance to pay for the insurance for himself or his close relatives.

安盛之星的故事：杨耀尊、李博

AXA Star Stories

在安盛之星评选中，共有22位总部和机构同事摘取2021年度安盛之星，并分别获评转型之星、客户之星、正直之星、勇敢之星和团结之星。月刊将为这些同事专门开设“安盛之星的故事”专栏，帮助大家进一步了解安盛人践行安盛价值观的故事。

本月我们将为大家讲述一位客户之星——江苏分公司营销部经理杨耀尊以及一位团结之星—— 河南分公司核保管理李博的安盛故事。

In the AXA Star contest, altogether 22 AXA colleagues from headquarters and branches are entitled to awards of AXA Stars in Transformation, Customer First, Integrity, Courage, and One AXA. This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to the company’s growth.

This month we will introduce stories of our Customer Star – Yang Yaozun, Marketing Department Manager of Jiangsu Branch. And our One AXA Star – Li Bo, responsible for underwriting management of Henan Branch.

客户之星杨耀尊的故事

杨耀尊2017年加入安盛天平，是徐州中支营销部的经理。2018年，当受领导委派前往沛县工作时，杨耀尊积极接受挑战，全力以赴，带领机构当年从零保费发展到了400万平台。今年，杨耀尊再次收获丰硕成果，机构三季度车险保费环比增速83%，达成率全省第一，车险叠加渗透率更从21年1月的30%提升至9月当月的73%；此外，其机构非车保费环比增速70%，9月健康险全省达成率第一，成功促进车险平台与健康险业务稳步提升。

问：获得2021安盛之星是什么感受呢？

杨：很荣幸能够获得“安盛之星”这个称号。此时此刻我的心情是非常激动的，首先感激公司及领导对我的信任与厚爱，感谢公司同事对我的帮助与支持，没有他们的信任和支持，我想我是无论如何都得不到“安盛之星”这个称号的，为此我向你们表示深深的谢意！谢谢你们！

说实话“安盛之星”这个称号，我觉得我还是做得远远不够的，但接下来我将不断地提升自己，不辜负大家对我的信任和支持，你们的信任和支持就是对我今后工作的鞭策，谢谢大家。

问：平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

杨：交友、看书、刷剧、散步等，让内心充满阳光、远离负能量。

问：可以分享最近在看的一本书、一部电影或一部剧吗？

杨：《洛奇》，“不惧权威、永不言败”，是这部电影的座右铭。

Customer Star: Yang Yaozun

Yang Yaozun joined AXA Tianping in 2017 and is the manager of the Marketing Department of Xuzhou Central Branch. In 2018, he was appointed to go to the Peixian, where he taook on the challenge and led the organization to a 4 million premium platform that year. This year, Yang Yaozun has once again achieved excellent results. The agency’s auto insurance premiums in the third quarter increased by 83% month-on-month, the highest rate in the province. The penetration rate of auto insurance add-on increased from 30% in January 2021 to 73% in September; In addition, non-auto insurance premiums increased by 70% month-on-month, and in September the health insurance coverage rate ranked first in the province, With these he has successfully promoted the steady improvement of the auto insurance platform and health insurance business.

Q: How do you feel winning the AXA Star Award?

Yang: It is a great honor to receive the title of “AXA Star”. I feel very excited. First of all, I would like to express my gratitude to the company and our leaders for their trust and guidance. I would also like to thank my colleagues for their help and support. Without their trust and support, I would not be able to receive the title of “AXA Star”, so I would like to express my deep gratitude to you! Thank you all! To be honest, even with the title of “AXA Star”, I think I still have some ways to go, but I will continue to improve myself and live up to everyone’s expectations for me. Your trust and support continue to encourage me. Thank you.

Q: What helps you stay healthy?

Yang: Seeing friends, reading, watching TV, taking walks – things that lighten my mood and keep me away from negative energy.

Q: Any books or TV series you would like to share?

Yang: Rocky – the motto of the movie is to never fear power and to never admit defeat.

团结之星李博的故事

李博在河南分公司营销业管部担任核保管理岗位，积极支援当地团队，从而获得团结之星的荣誉。李博在承保和理赔两端，努力成为值得信赖的合作伙伴，通过资料整理，以及在宣传物料的支持下，提升部门时效，互利互惠共同发展。他紧跟公司非车转型步伐，做好内部专业支持、过程管理的同时，强化专经代渠道合作，助力河南分公司达成耀眼业绩。同时，李博也全面担当客户健康旅程的陪伴者，介绍健康管理渠道、增值服务，并在河南水灾期间贴心地把安盛心理援助公益热线带到客户身边，践行公司社会责任。

问：获得2021安盛之星是什么感受呢？

李：非常荣幸当选为公司2021年度“团结之星”，感谢公司的厚爱与信任，感谢领导的关爱，同事的认可！过去的一年在公司领导、同事的支持下，我在车险、健康险、零售险、商业险等多个业务领域进行产品核保、渠道搭建推动，并获得合作分销商伙伴的认同，为公司转型战略的实施尽己所能。“团结之星”于我而言，既是对过去工作的肯定，更是对未来做得更好的鼓励！坚信在我们的共同努力下公司一定能转型求胜，更加辉煌！

问：平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

李：运动。

问：可以分享最近在看的一本书、一部电影或一部剧吗？

李：《肖申克的救赎》

One AXA Star: Li Bo

Li Bo is responsible for underwriting management at the Henan Branch, and actively supports the local team, winning him the honor of One AXA star. Li Bo contributed significantly to both underwriting and claims settlement through handling data collation and promotion materials, improving overall efficiency. He closely aligned with AXA’s strategic transformation and offered internal professional support and process management. At the same time, he strengthened the cooperation of various professional channels to help Henan Branch achieve better performance. Li Bo accompanies customers on their health journey through introducing avenues of health management and value-added services, having brought AXA public welfare services to customers after the Henan flood disaster, practicing our corporate social responsibility.

Q: How do you feel winning the AXA Star Award?

Li: I am very honored to be selected as one of the One AXA Stars for 2021. Thank you for the company’s trust, the care of the leaders, and for the recognition of my colleagues! In the past year, with the support of them, I have carried out product underwriting, sales channel building and have promoted various insurance lines including auto, health, lifestyle and commercial. We have gained recognition from fellow retail distributors and have implemented our great transformation strategy to the best of my ability. For me, “One AXA Star” is not only an affirmation of my past work, but also further encouragement for the future! I, firmly believe that with our joint efforts and ambitions, the company will transform and become even more brilliant!

Q: What helps you stay healthy?

Li: Exercise.

Q: Any books or TV series you would like to share?

Li: 《The Shawshank Redemption》

2022年第二季度安盛市场营销之星

2022 Q2 AXA Marketing Stars

今年3月，市场部组建了机构市场营销联络人群和沟通机制。在各机构市场联络伙伴们的大力推动和支持下，总部的市场营销资源物料、各项市场活动在各机构端得以有效的宣导落地，并及时反馈来自第一线的需求。机构市场营销联络人群切实发挥了总部和机构间的市场活动运营和沟通的核心纽带作用，为安盛天平在各个机构的品宣活动、产品推广和活动落地，贡献了不可或缺的力量。

机构市场营销联络人群的沟通方式，除了非常灵活的微信群、邮件组、月度沟通会，市场部还专门推出了“安盛市场营销大使”激励计划，旨在激励各机构联络人推动总部市场活动在机构端的落地执行，加强安盛品牌、产品与服务在各分支机构的传播与沟通，以及促进各机构之间的交流分享。各机构进行比拼评比，参与安盛市场营销之星和安盛市场营销大使年度评比。该激励计划将进行季度评奖，并在季度奖项基础上，年终评选年度“安盛市场营销大使”。

在近期进行的2022年第二季度首轮营销之星的颁奖，共有来自云南、山东、宁波、北京、陕西、东莞、浙江、广西、上海、深圳、江苏和大连的12位机构联络人获得季度“安盛市场营销之星”。在颁奖会议上，来自的浙江机构的市场营销联络人翁川州还和大家分享了在浙江的市场推广和活动经验，与其他联络人共同探讨心得体会。各位获奖人员也纷纷发表了获奖感言。

In March this year, the marketing department has set up a Branches’ Marketing Contact & Communication System. With the strong support from the marketing liaisons of each branch, marketing resources from the headquarters and marketing campaigns have been effectively put into practice, and have met the requirements from frontline in a timely manner. The branches’ marketing contacts played a core role in the operation and communication between the headquarters and branches, contributing to AXA Tianping’s marketing activities implementation in each branch.

In addition to WeChat message, emails and monthly meetings, the marketing department has also launched the “AXA Marketing Ambassador” incentive programme, which aims to motivate branch contacts to promote the implementation of marketing activities and enhance branches’ understanding of AXA’s brand, products and services. Branches will compete in the annual “AXA Marketing Star” and “AXA Marketing Ambassador” competitions. The incentive scheme will give out awards every quarter and the “AXA Marketing Ambassador of the Year” will be selected at the end of the year based on the quarterly assessment.

In the first round of Marketing Stars Awards for the second quarter of 2022, a total of 12 branch contacts from Yunnan, Shandong, Ningbo, Beijing, Shaanxi, Dongguan, Zhejiang, Guangxi, Shanghai, Shenzhen, Jiangsu and Dalian were awarded. At the awards ceremony, marketing contact from the Zhejiang branch, Mr Chuanzhou Weng, shared his experience and discussed with other contacts. The winners also shared acceptance speech.

云南-市场部联系人-梁俊宇

“总公司做得很好，支持很到位，我们云南也就是跟上了总部的节奏，很幸运获得了这个奖，今后我们也会更加努力，争取能做出更多的贡献。” 

Yunnan – Marketing contact – Junyu Liang

Acceptance speech:

“The headquarters have been doing a great job offering us support. Yunnan branch has been following their footsteps. I am honoured to win this award and will work harder and contribute more.”

山东-市场部联系人-王靓

“山东继续跟随总部做好每一次活动，利用好每一次资源支持，由心而动从心出发……”

Shandong – Marketing contact – Liang Wang

“Shandong will continue to follow the headquarters in doing every activity, and make good use of resource, serving with heart…”

宁波-市场部联系人-宋洁琼

“总部各项市场营销的活动受到了我们机构前线以及合作伙伴的一致高度认可和喜爱，也助力我们在合作伙伴中树立安盛品牌形象奠定了良好和扎实的基础……”

Ningbo – Marketing Contact – Song Jieqiong

“The marketing activities of the headquarters have been highly recognized and loved by our frontline colleagues and partners, which also helped us to establish a solid foundation for the AXA brand……”

北京-市场部联系人-郭德华

“特别感谢总部领导和同事给予北分的大力支持，为我们提供品类丰富的营销辅助工具，让我们的营销队伍在落实拜访和业务推动工作中，有更多的工具抓手……”

Beijing – Marketing contact – Dehua Guo

“Special thanks to our headquarters and colleagues for their strong support to the Beijing branch, providing us with a wide range of marketing tools and giving our marketing team more options to drive our work ……”

陕西-市场部联系人-贺关隆

“非常感谢总部各位领导、老师们的帮助、支持以及认可；今后将进一步做好总部联动，与总部老师们一起为机构市场营销提供更多支持。”

Shaanxi – Marketing contact – Guanlong He

“I am very grateful for the help and support from the headquarters, and I will keep closer contact with HQ and work with my colleagues there to provide more support for the marketing activities of our branch.”

东莞-市场部联系人-王青

“感谢总公司组织的活动，感谢市场营销部每一位老师在工作上支持，有幸获得大咖奖，东莞将继续努力，带着动力把工作做得更好，助力前线发展！”

Dongguan – marketing contact – Qing Wang

“Thanks for organising this event and to every mentor in the marketing department for their strong support. I’m honoured to win the award, and the Dongguan branch will keep going for better work to support the frontline!”

浙江-市场部联系人-翁川州

“感谢总部在各个方面的支持，浙江机构和我都会更加努力的完成工作，争取做得更好”。

Zhejiang – Marketing contact – Chuanzhou Weng

“Thanks to the support from the HQ, Zhejiang branch will work harder and strive for the best”.

广西-市场部联系人-覃凯燕

“感谢总部组织的活动，感谢总部领导的支持，也感谢市场营销这个平台，给机构提供很多推广支持……”

Guangxi – Marketing contact – Kaiyan Qin

“Mant thanks to the headquarters for your ongoing support and big thanks to the marketing department for providing us with much support……”

上海-市场部联系人-李浩

“感谢市场营销部对分公司在宣传、市场营销方面物料及线下的各种支持，我们记得去年十月总部举行了金秋十月影院观影活动，也在电梯间和地铁站投放了AXA的广告，对分公司在上海市场进行展业十分有利。今年，市场部配合各种产品推出的营销海报和线下活动，让大家在社群营销和品牌推广上有了支持，我们会利用好总部的每一次资源，为业务发展助力。”

Shanghai – Marketing contact – Hao Li

“We would like to thank the marketing department for their all-rounded support to our branch. I recalled the cinema event held last October and the AXA ads placed in the lifts and metro stations by the HQ, which were very beneficial to the Shanghai branch for better marketing. This year, the posters and onsite activities launched by the marketing department have given support to community marketing and branding. We will make good use of every resource from the headquarters to help the business grow.”

深圳-市场部联系人-陈文东

“感谢总部的支持，为我们输送各种样式的营销子弹，提升我们的获客机会，深分会继续用好这些资源提升客户粘度，推动客户资源的获取。”

Shenzhen – marketing contact – Wendong Chen

“Thanks to the support from headquarters in delivering various styles of marketing tools to enhance our customer acquisition opportunities, Shenzhen branch will continue to enhance customer viscosity and drive customer acquisition.”

江苏-市场部联系人-梁艳

“感谢总公司领导对江分工作的支持，特别是在广告宣传和物料支持方面，后续江分将全力落实每一项具体工作和营销活动，加大一线销售推动力度，提高产能，谢谢！”

Jiangsu – marketing contact – Yan Liang

“Thanks to our leaders for their support to the Jiangsu branch, especially in terms of advertising and resource support. Looking forward, our branch will do best to accomplish every task and marketing activity to pump up frontline sales and enhance production, thank you!”

大连-市场部联系人-迟毓琳

“感谢总部制定了丰富的营销工具，让机构可以结合实际情况去使用并促进业务发展；感谢总部搭建的沟通平台，在会议中学到优秀机构的做法，例如浙江的‘防疫包’让我获得灵感，可应用于今后工作中……”

Dalian – marketing contact – Yulin Chi

“Thanks to the headquarters for providing various marketing tools that branches can use effectively for business development. I am also grateful for the communication platform set up by the head office, which allowed us to learn from the good branch practices. For example, the “COVID prevention kit” by Zhejiang branch has inspired me that I can apply in my work……”

2022年第三次员工大会成功举办

AXA Tianping Holds Special All-hands Meeting

11月1日，2022年第三次全员大会在瑞明职场召开。此次会议是我第一次正式与大家见面，除了现场参会的安盛天平管理团队和总部各部门同事之外，很高兴与全国各分支机构和电销中心的同事在线上交流。

在会议开场阶段，朱沙苗董事长发表致辞，结合自己30多年的保险从业经历，与全员分享了对于安盛天平迎来前所未有发展契机的思考，她以四个确定来应对从宏观到微观的不确定性：

• 稳固的中法关系为安盛天平的稳健发展奠定了坚实基础，为充满不确定性的世界贡献了可以信赖的稳定性和宝贵的建设性。安盛对经济发展规律与风险管理的深刻体会与洞察，也将在参与构建新发展格局中发挥重要作用；
• 安盛集团对中国市场的坚定看好提供了有力支撑。在中国银保监会深度解读二十大报告的专栏文章中，安盛全资收购安盛天平成为中国金融业对外开放，积极引进外资的示例典范；
• 举世瞩目的二十大报告明确提出“坚持把发展经济的着力点放在实体经济上”，为全行业指明了“坚定不移推进财产保险业高质量发展，积极服务社会主义现代化强国建设”的发展道路；
• 以左伟豪先生为首的管理团队将为安盛天平“在不确定性中提供确定性”。通过更好地整合集团资源，将全球视野与中国国情相结合，公司通过战略定位、发展策略及强有力的落地执行，实现在激烈的市场竞争中的破局鼎新。

在董事长的盛情引荐之后，我向大家进行了自我介绍。我在2006年加入安盛，15年间先后在精算、产品开发等多个部门工作过，曾经在安盛香港及澳门负责经代战略、渠道发展和市场拓展等方面的工作。2021年我开始担任首席寿险及健康险业务官，负责管理年保费收入超过200亿元的业务，领导安盛香港健康险和寿险的全面转型，推进产品创新、数字化转型，主导大湾区策略。过去几年，我通过成立亚太区再保中心，参与了很多中国大陆的业务，对国内市场、对安盛天平都有了一定的了解。也因为这些经验和经历，我非常理解目前公司面临的挑战，同时也看到了非常多的市场机会。

回顾2022年，公司各项转型工作都取得了重要进展。截至今年前三季度，机构非车转型取得了优秀的成绩。机构非车保费同比增速96%，非车占比从13% 提升到23%，渠道拓展、渠道服务能力都有很大提升，经代渠道健康险保费比去年增加180%以上。机构在队伍建设、核保专业能力搭建、经营管理能力提升等，都取得很大进步。同时我们在车险核保定价能力提升、健康险核心系统建设、核保和理赔的线上化、智能化，以及机构分级管理、制度建设、合规文化建设等方面都在稳步推进。

在中国银保信（中国银行保险信息技术管理有限公司的简称）发布的2022年上半年保险服务质量指数中，我们在产险公司中排名第八，充分体现了消费者的满意与认可，这在中小规模公司中是非常难得和值得骄傲的成绩。

之后的问答环节中，我分别与线上与现场的同事进行了交流探讨。

来自浙江分公司的胡嘉欣：公司在2019年底完成全资收购后启动了三年转型计划，提出了“从单一车险业务线转型为多元业务模式“，这两年我们也看到我们公司车险的规模有所降低，车险占比在不断下降。请问左总对于车险在公司的未来怎么看？

答：我认为车险依然是公司这棵大树的根基。我们必须稳定车险规模，稳住业务基盘，这样才能够稳定我们的经营、保持我们的市场影响力。只有做大才能做强。同时，通过完善对车险客户的保险保障，公司可以进一步增加收入，提高盈利。公司在过去几年对于车险经营能力的提升有很多投入，包括核保、定价能力优化、理赔减损技术能力的提升。今后，我们会坚持投入，不断提升车险的风险选择能力、盈利能力，保证高质量增长。

来自总公司项目管理部的姜雨薇：安盛作为一家外资险企，在中国保险市场的长期发展需要发挥外资优势，相信这离不开集团资源的支持。看到您在安盛集团工作了非常长的时间，想问一下是否有信心更好地争取和协调集团各方面资源，来支持中国业务的发展？

答：这是一个非常好的问题。我认为安盛想要在中国做大做强，需要充分利用外资优势，将安盛的全球经验、技术、资源整合起来适应本土市场，真正地落地中国。安盛集团是一个很庞大的体系，如何有效地协调集团内部资源，加强集团对本地市场的理解，做本土化的创新，并不是一件容易的事。在过去的工作中，我曾带领安盛香港的管理团队，成功推动过很多类似的举措。例如我作为集团“大湾区”事务的负责人，跨地区整合市场优势，推动内地城市设立“港澳保险售后服务中心”。我还通过协调集团内部的产品开发、再保资源，建立“安盛亚洲再保险中心”，成功拓展了内地头部财险公司的再保险业务。在安盛天平，我们已经在落地集团优势资源上做了很多尝试。安盛集团始终坚定看好中国发展前景。我相信公司管理团队在我的带领下，一定会在整合集团资源，支持中国发展方面有更进一步的突破。

距离2023年只有两个月，让我们一起努力，达成2022，迎接2023！

On November 1st, we held the third employee town hall in 2022 at the Ruiming headquarters. This is my first official meeting with you. In addition to the AXA Tianping management team and colleagues across various departments at the headquarters, I am very happy to see colleagues from branches and telemarketing centres across the country online.

Chairman Sara Zhu gave the opening remarks for the town hall. With her 30+ years of experience in the insurance industry, she shared her thoughts on the growth opportunities for AXA Tianping:

• The strong Sino-French relationship provides a solid foundation for the steady development of AXA Tianping, and helps to provide stability and constructive collaboration amid uncertainties. AXA’s profound understanding and insight into economic development and risk management will also play an important role in adapting to the evolving economic environment;
• AXA Group’s firm commitment to the Chinese market provides strong support for AXA Tianping. In CBIC’s in-depth interpretation of the 20th National Congress report, AXA’s acquisition of AXA Tianping is mentioned as an example of China’s financial industry opening up to the world and actively attracting foreign capital;
• The report of the 20th National Congress clearly stated that “the focus of economic development should be placed on the real economy”, and that the country is determined to ” promote the high-quality development of the P&C insurance industry, and actively serve the construction of strong modern socialist country”;
• Under my leadership, the management team will “provide certainty amid uncertainty” for AXA. By better integrating the group’s resources and combining the global vision with China’s market situation, the company has achieved breakthroughs amid fierce market competition through strategic positioning, development strategies and strong implementation.

After the warm introduction by the chairman, I introduced myself to everyone. I first joined AXA in 2006 and have worked in various departments such as actuarial and product development for 15 years. I was responsible for business strategy, channel development and market expansion in AXA Hong Kong and Macau. Since 2021, I had been the chief life and health insurance business officer, responsible for managing the business with an annual premium income exceeding 20 billion yuan. I spearheaded the comprehensive transformation of AXA Hong Kong health insurance and life insurance, promoted product innovation and digital transformation, and led the strategy of the Greater Bay Area. In the past few years, through the establishment of the APAC reinsurance centre, I have done a lot of business in mainland China, and have gained some understanding of the Chinese market and AXA TIanping. With these experiences and experiences, I understand the challenges facing the company very well, and I also see a lot of opportunities in the market.

Looking back on 2022, the company has made important progress through various transformations. As of the first three quarters of this year, the organization’s non-auto transformation has achieved excellent results. Institutional non-auto premiums increased by 96% year-on-year, and the proportion of non-auto businesses increased from 13% to 23%. Channel expansion and channel service capabilities have significantly improved. Health insurance premiums through the broker/agent channel increased by more than 180% compared with last year. Our branches have made great progress in team building, professional underwriting upskilling, and operational management enhancement. At the same time, we are making steady progress in the improvement of auto insurance underwriting and pricing capabilities, the construction of the core health insurance system, the digitalisation of smart underwriting and claims settlement, as well as tiered management, system construction, and compliance culture at the brand level.

In the insurance service quality index of 1H 2022 released by China Banking Insurance Corporation (the abbreviation of China Banking Insurance Information Technology Management Co., Ltd.), we ranked eighth among P&C insurers, which fully reflects the satisfaction and recognition of consumers. It is a very rare and proud achievement for a small and medium-sized company like ours.

In the Q&A session that followed, I had discussions with colleagues online and on-site.

Hu Jiaxin from the Zhejiang branch: The company launched a three-year transformation plan after completing the wholly-foreign-owned acquisition at the end of 2019, and proposed “transforming from an auto mono-liner to a multi-liner”. We have seen a decline in the scale of our company’s auto insurance in the past two years. What do you think about the future of auto insurance for the company?

A: I think auto insurance is still the foundation of the company. We must stabilize the scale of auto insurance –  the business foundation, so as to stabilize our operation and maintain our market share and influence. We can only be stronger if we are bigger. At the same time, by improving insurance protection for auto insurance customers, the company can further increase revenue and improve profitability. In the past few years, the company has invested a lot in improving the auto insurance business, including underwriting, optimization of pricing capabilities, and improvement of technical capabilities in claims and loss reduction. In the future, we will continue to invest to continuously improve the risk selection ability and profitability of auto insurance to ensure high-quality growth.

Jiang Yuwei from the project management department of the headquarters: As a foreign insurance company, AXA’s long-term development in China’s insurance market calls for leveraging the advantages of a foreign business. I believe this is inseparable from the support of the Group. Since you have been working in AXA Group for a long time, I would like to ask if you are confident in better coordinating all aspects of the Group’s resources to support the development of China’s business?

A: This is a very good question. I think that if AXA wants to become bigger and stronger in China, it needs to make full use of the advantages as a foreign company, integrate AXA’s global experience, technology and resources to adapt to the local market and truly grow in China. AXA Group is huge. How to effectively coordinate the internal resources of the Group, strengthen the Group’s understanding of the local market, and making localized innovations is not an easy task. Previously, I led the management team of AXA Hong Kong and have successfully driven many similar initiatives. For example, as the person in charge of the group’s Greater Bay Area work, I integrated market advantages across regions and supported the establishment of “Hong Kong and Macau Insurance After-sales Service Centers” in mainland cities. By coordinating the product development and reinsurance resources within the Group, I established the “AXA Asian Reinsurance Center” and successfully expanded the reinsurance business with the top P&C insurers in mainland China. At AXA Tianping, we have made many attempts to leverage the Group’s advantageous resources. AXA Group has always been committed to China’s development. I believe that under my leadership, the company’s management team will definitely make further breakthroughs in integrating the Group’s resources and supporting China’s development.

We are only two months away from 2023, let us work together to deliver strong results in 2022 and strive for excellence in 2023!

安盛发布系列短片，助力改善心理健康

AXA releases videos to help people improve mental health

在10月10日世界精神卫生日到来之际，安盛在亚洲发起了关爱全身心健康的活动 ——#Make Time for Me-time (留点时间给自己)。安盛天平也在全国范围内进行宣导，9月28日至10月8日期间，共计383人分享了他们在社交、身体和精神健康的Me-time，收获了1,120点赞数。

我们在10月开启心理健康月，呼吁大家在繁忙和快节奏的生活和工作中，关爱身心健康，每天把10%的时间完全留给自己，锻炼强健体魄、呵护心理健康、保持良性社交，照顾自己的全身心健康。心理健康月的活动进一步强化我们在健康关爱领域的领导力，传递安盛在心理健康领域践行品牌使命、承担企业社会责任的典范形象。

安盛深信健康需要全面呵护，并致力于为全球安盛员工、合作伙伴以及客户提供健康支持，提升他们的心理健康状态，继而推动有意义的改变。这其中包括安盛今年发布的年度心理健康状况调研报告，通过提高心理健康意识，打破污名偏见，其中推荐的安盛心理健康幸福进阶十大技能，可以帮助公众了解保护并改善身心健康的正确方法。现在这些技能已经被制作为更符合当下浏览习惯的短视频，本期与大家分享余下五个，希望对你有所帮助，也欢迎与家人和朋友分享。

To mark the World Mental Health Day, AXA recently launched the #Make Time for Me-time campaign in Asia. Our team in China also joined the campaign, which attracted 383 people sharing their Me-time moments and recording 1,120 likes between 28 September to 8 October.

We also celebrated the Mental Health Month in October, calling for people to have a break of self-care amid the immense pressure to juggle work and life, to find a few minutes to ourselves and devote about 10% of daily schedules to self-care, which is essential to overall wellbeing. This further cements our healthcare leadership and showcases AXA’s brand mission and corporate social responsibility on the mental health topic.

AXA has been devoted to improving mental wellbeing and enabling meaningful change among employees, partners and clients. Some recent examples include our annual Mind Health and Wellbeing Study to raise awareness of the importance of mind health and break down stigma, as well as the upcoming Fit to Flourish series to equip individuals with the tools to improve mental health being. The Mental Health Month will also further strengthen our leadership in healthcare. 

AXA believes that wellness requires holistic care and is committed to supporting AXA employees, partners and clients around the world to improve their mental health and thereby drive meaningful change. This includes AXA’s annual Mind Health and Wellbeing Stud, which aims to break down stigma by raising awareness of mental health. It also features top 10 Fit to Flourish skills to equip individuals with the tools to improve mental health being. These skills are now turned into short videos and I am glad to share the remaining five videos with you in this issue. I hope it will be helpful to you, and feel free to share them with your family and friends.

安盛儿童主题整合营销传播计划圆满成功

AXA Tianping Kids Campaign Successfully Concluded

孩子是一个家庭乃至国家的未来，也是安盛着力守护的人群。在中国，安盛天平自五月以来展开了儿童主题整合营销传播计划，发起“100个安盛自信孩子”社交媒体传播活动，线上线下同频共振 ，从而促进儿童保险产品卓越馨选医疗保险的销售。这次整合营销活动成功通过裸眼3D视频投放、星级产品推广，带动分支机构销售和经纪代理积极参与。

5月至8月活动期间，卓越馨选医疗保险新单承保保费增长272%，其中儿童单独投保增长高达575%。同时，儿童主题活动推动客户好感度提升至 92%，购买意愿也提升了 6%。裸眼3D广告视频曝光次数高达1.04 亿次，比预期增长 38.7%。此次社交媒体传播活动通过微信平台吸引了79,047次浏览和87,159个赞，收集了934张儿童照片和约300个故事。欢迎大家点击此处观看“100个安盛自信孩子”视频。

In China, AXA Tianping launched Kids sales and marketing integrated campaign since May, featuring the 100 AXA Confident Kids social campaign, online & offline advertising and IPOP kids product drive. The integrated campaign ensures active participation of branch sales and broker agents, which contributes to the success of the campaign through the star-product-oriented program and the novel 3D video.

During the campaign period from May to August, the new policy GWP of comprehensive IPOP registered a 272% increase, with child-standalone as high as 575% jump. At the same time, the Kids campaign has boosted customer affection rate to 92% and purchase intention by 6%. The campaign’s autostereoscopic advertising videos recorded 104million impressions, 38.7% increase of estimation. The social campaign attracted 79,047views and 87,159 likes through WeChat platform, and 934 kids’ photos and around 300 stories are collected. Click here to watch the video of the 100 Confident AXA Kids.