Author: 安盛家园

安盛天平2023开门红启动大会

AXA Tianping kicks 2023 off to a good start

为引导和激励队伍，确保2022年圆满收官，全面达成2023年开门红计划目标，12月19日，安盛天平2023开门红启动大会顺利举行。

安盛中国大陆、香港和澳门首席渠道官鲍可维开场致辞，他首先感谢了大家在过去一年所付出的艰辛努力，面对复杂多变的外部环境、日趋激烈的市场竞争，在大家的不懈努力下，机构端业务越做越大，产品部给予创新支持，使得销售方面有了更大的进步。围绕 “2023转型求盛3.0，Make it better”，这一机构转型口号，鲍总强调我们还处于转型过程之中，相信在左总的领导下，一定能够获得更大的成功。

接下来安盛天平执行副总裁周连成从保费规模稳步提升、成长成本同步优化、渠道拓展经营产能提升等几个维度回顾了2022年转型亮点，并宣导了2023年开门红的目标。

各个业务条线也介绍了开门红期间的支持举措。车险业务线将向电网销续保、新能源车商车企等具备长久价值和战略意义的板块予以政策倾斜，通过给予优质机构更多支持、更广额度来鼓励增量。健康险围绕团险业务给出活动设计、渠道激励和核保政策等，积极响应渠道展业需求和客户的保障心声，让前线有信心打响团险开门红。同时做好卓越馨选迭代上线、儿童独立投保、加佣续保等方面的工作。商业险致力于支持机构赢取更多业务机会，安全生产责任险、职业责任险、董责险等在内的新产品都计划在2023年一季度上线。团队还将继续为机构提供持续性、专业性的系统支持，如产品培训、营销案例分享等，提升机构大业务的储备与开拓。零售险开门红期间推出面向高龄人群的守护时光升级版–守护夕阳，将保障责任扩展至95周岁。另外还根据当下旅行社的需求设计了专门的套餐计划，主要在OTA平台销售，希望能够在春节长假之前完成上线。

作为公司2023年最重要的活动之一，市场营销及公共事务部也积极协调集团资源助力开门红冲刺及开单。不仅团险、卓越馨选、新能源车险等重点产品将得到全方位支持，重点渠道和机构也将得到销售支持与营销激励，以进一步扩大安盛品牌在渠道和客户中的影响力。在新能源车险方面，在重点区域投放裸眼3D广告的同时，还将通过社交媒体平台与客户进行互动激励，并且与行业及垂直类媒体进行内容合作，展示安盛天平对新能源车险的坚定投入，树立公司在该领域的思维领导力，支持前线伙伴开创业务新局面。

安盛天平首席执行官左伟豪在总结发言中表示，现在全国各地都采取开放的疫情防控路线，正好契合了开门红的节奏，希望大家可以把握好来之不易的展业良机，在2023年全力冲刺开门红，乘势而上，创造新佳绩！

In order to guide and motivate the team, ensure a successful conclusion to 2022, and fully achieve the 2023 kick-off plan, on December 19, the AXA Tianping 2023 Kick-off meeting was successfully held.

AXA China Mainland, Hong Kong and Macau Chief Agency Officer Howard Pou made an opening speech. He first thanked everyone for their hard work this past year. With unremitting efforts, AXA’s business has become bigger and bigger. The product department has provided innovative support, which has only created greater progress in sales. Focusing on the organizational transformation slogan of “2023 Transform for Success 3.0, Make it better”, Mr. Pou emphasized that AXA is still in the process of transformation. I believe that under the leadership of Mr. Zuo, we will be able to achieve greater success.

Next, Zhou Liancheng, executive vice president of AXA Tianping, reviewed the highlights of our transformation in 2022 from several dimensions such as the steady increase in premium scale, the simultaneous optimization of growth costs, and the increase in channel expansion and operation capacity.

Each business line also introduced their intended support measures for the kick-off period. Auto insurance will give policy preference to sectors with long-term value and strategic significance, such as power grid sales and renewal, new energy vehicle dealers and auto companies, and encourage growth by giving more support to high-quality institutions. Health insurance will provide activity design, channel incentives and underwriting policies around the group insurance business, and actively respond to channel business development and customer protection needs. At the same time, they will focus on the iterative launch of Comprehensive IP+OP, independent insurance for children, and renewal of insurance with a commission increase. Commercial insurance is committed to supporting organizations to win more business opportunities. New products including production safety liability insurance, professional liability insurance, and director liability insurance are all planned to be launched in the first quarter of 2023. The team will continue to provide continuous and professional system support for the organization, such as product training and marketing case sharing to enhance the organization’s reserve and development of large businesses. Retail insurance will launch an upgraded version of Guardian Time for the elderly – Guardian Sunset, with the protection coverage extended to 95 years of age. In addition, a special package plan has been designed according to the current needs of travel agencies, mainly sold on the OTA platform, to be hopefully launched before Spring Festival.

As one of the most important activities of the company in 2023, the kick-off event has also received full support from the Marketing and Public Affairs Department. Institutional partners have received a kick-off gift box, which carries the full blessings of AXA, and will also accompany you when visiting important partners. New Year-themed workplace decoration materials, as well as special support for key products such as group insurance, Comprehensive IP+OP, and new energy auto insurance, will also be unveiled during the good start period to support frontline partners in creating an innovative business landscape.

Kevin Chor, CEO of AXA Tianping, said in his concluding speech that iin the 12 days left for the year, he hopes everyone can achieve the targets set for 2022. China’s adoption of a more open epidemic control route, fits the theme of a good start for 2023. He extends his goodwill for everyone to protect themselves and their guests, and to seize the hard-won opportunity of opening up, wishing us all a good start!

2022年末安盛天平喜报频传

Good tidings pour in for AXA Tianping as 2022 comes to a close

2022年末，安盛天平斩获多项大奖，喜讯纷至沓来。在ESG可持续发展、产品创新、市场营销和人力资源等多个维度，安盛天平都赢得了业界的权威认可与高度评价，这些奖项无不见证了安盛天平对中国市场诚恳的承诺，为客户创造长远价值，以及践行“守护生命之本，践行人类进步”的品牌使命。

在ESG方面，安盛荣获2022金旗奖ESG传播金奖，安盛天平财产保险有限公司入选 “2022金旗奖品牌创新25强”，首席市场营销及公共事务官黄长青荣膺“2022金旗百大品牌人物” 荣誉称号。金旗奖作为国内品牌公关营销领域最具专业性和认可度的影响力大奖，能够授予公司如此殊荣，足见安盛天平的举措已经成为业界的标杆与榜样。坚定传递ESG理念是安盛在中国市场的长期承诺，遵循集团ESG理念，积极响应监管绿色金融发展指引，安盛天平在可持续发展领域不断进行探索和创新，力求稳健合规经营，在双碳时代继续发挥保险之力，保障人民、企业和社会利益，助力全球共同应对气候变化风险，持续兑现可持续发展承诺。

在产品创新方面，安盛天平卓越馨选医疗保险入选2022今日保年度保险与康养服务评选的“十佳商业健康保险推荐产品”。作为一款优质的中高端医疗保险产品，安盛天平卓越馨选医疗保障全面，涵盖住院医疗、重大疾病住院津贴、门急诊医疗、重疾保险金、恶性肿瘤院外特药五大责任。安盛天平一直以客户为中心，卓越馨选出色应对客户对预算的不同需求，提供贴心实用的全旅程健康服务，为客户带来更快捷、高效、精准的治疗路径和服务体验。

在市场营销方面，在2022中国广告营销大奖（CAMA)当中，安盛中国荣获年度可持续创新品牌。同时，首席市场营销及公共事务官黄长青也荣获年度品牌领军人物。这些荣誉充分证明了安盛对中国消费者的深刻洞察，以及在此基础上为安盛品牌在中国市场的长期构建以及成功的商业计划所奠定的坚实基础。在12月3日的颁奖晚会中，组委会表示，安盛“不断提升广告营销的效率同时也促进了对整个安盛业绩的正向带动，这是新时代营销思路的典范”。

在人力资源管理方面，安盛天平收获四项荣誉，分别是怡安中国最佳ESG雇主评选—责任传递奖、Kincentric中国最佳雇主、浦东新区政府主办的“最适宜工作的职场”，以及智联招聘中国年度最佳雇主—上海最佳雇主。来自政府、业界、平台等多方的认可，意味着安盛天平在雇主责任、职场环境、员工福利等方面的杰出表现获得认可，奖项之外更表现在直接关系到企业发展的员工敬业度、组织敏捷度、引领型领导和员工聚焦等方方面面。回顾2022年，安盛天平通过一系列举措提升员工的职场满意度——持续关注员工身心健康，鼓励员工参与各类学习与培训，助力员工实现职业发展，并围绕“发现潜能，推动进步”的安盛员工价值主张，举办了一系列雇主承诺推广活动。

怡安中国最佳ESG雇主评选—责任传递奖

Kincentric中国最佳雇主

“最适宜工作的职场”

智联招聘中国年度最佳雇主—上海最佳雇主

AXA Tianping has received numerous awards as 2022 comes to a close.
In areas of ESG sustainable development, product innovation, marketing and human resources, AXA Tianping has won authoritative recognition and high praise from the industry. These awards are a testament to AXA Tianping’s sincere commitment to the Chinese market, our commitment to creating long-term value for our customers, and our brand mission of “Act for human progress by protecting what matters”.

In ESG, AXA was awarded the “ESG Communication Gold Award of 2022 Golden Flag Award”. AXA Tianping was also selected as one of the “Top 25 Brand Innovators of the 2022 Golden Flag Award”, while Eva Huang, Chief Marketing and Communications Officer of AXA Tianping, was awarded the honorary title of “Top 100 Outstanding Branding Professionals of 2022 Golden Flag Awards “. The Golden Flag Award recognizes excellent communications case studies and brand role models in the field of brand public relations marketing, and this award highlights how AXA has become an industry benchmark. Communicating our ESG values is part of AXA’s long-term commitment to the Chinese market. Actively responding to the regulatory guidelines for green financial development, AXA Tianping continues to explore and innovate in the field of sustainable development, striving to operate in a stable and compliant manner in the era of dual carbon. AXA will continue to exert the power of insurance to protect the interests of people, enterprises and society, help the world jointly cope with the risk of climate change, and continue to fulfill its commitment to sustainable development.

In terms of product innovation, AXA Tianping’s Comprehensive IP+OP was selected as a “Top Ten Recommended Commercial Health Insurance Products” in Insurance Today’s annual selection for Insurance and Health Care Services. As a high-quality mid-to-high-end medical insurance product, AXA Tianping Comprehensive IP+OP has comprehensive medical insurance coverage, covering five areas of inpatient medical care, major disease hospitalization, outpatient and emergency medical care, critical illness insurance premiums, and out-of-hospital special medicines for malignant tumors. AXA Tianping has always been customer-centered, and this product excellently responds to the different needs of customers’ budgets, provides considerate and practical health services, and brings customers faster, more efficient and accurate treatment paths and service experiences.

In the retail side, during the 2022 China Advertising Marketing Awards (CAMA), AXA Tianping won the title of Sustainable Innovation Brand of the Year. At the same time, Eva Huang, Chief Marketing & Communications Officer of AXA Tianping, was also recognized as an annual brand leader. This award recognizes AXA’s in-depth understanding of our Chinese customers. Through collecting consumer insights, AXA lays a very solid long-term foundation for the brand in China. At the awards ceremony on December 3, the organizing committee stated that under the leadership of Eva Huang, AXA “constantly improves its advertising and marketing efficiency, positively driving AXA’s holistic performance. They are a role model for the new era of marketing”.

In terms of human resources, AXA Tianping was given four awards: Aon China Best ESG Employer (Social), Kincentric China Best Employer, ‘The Best Workplace to Work’ hosted by Pudong New Area Government, and ZHILIAN China Best Employer in Shanghai. Recognition from the government, industry and various platforms shows that AXA Tianping has been recognized for its outstanding performance in employer responsibility, workplace environment, and employee benefits. In addition to these awards, AXA’s commitment is also directly reflected in our corporate development, which has deep roots in employee engagement, leadership and organizational resilience. Looking back on 2022, AXA Tianping has promoted workplace satisfaction through a number of initiatives. We continued to focus on the physical and mental well-being of our employees and encouraged them to participate in various types of learning and training to enhance their skills and help them achieve professional development. We also actively promote the AXA employee value proposition of “Discover Potential, Drive Progress” and organized a series of employer commitment activities.

支持双碳，改善民生

AXA Tianping Supports Dual Carbon Target and the Improvement of Living Standards of Vulnerable Communities

自2022年6月开始，安盛天平落地了集团在全球范围内的环保减碳项目，与环保非政府组织 CliamteSeed 合作，通过在四川13个地市安置沼气池和无烟沼气炉，回收在当地普遍使用的动物粪便储存坑排放的甲烷，为贫困农户日常做饭、取暖、照明提供了清洁、可靠、方便和免费的能源。

截止目前，该项目已减少约 340,000 吨煤炭和 800,000 吨二氧化碳当量，并预计在为期28年的沼气项目使用周期内减排高达2000万吨二氧化碳当量，并极大地减少当地居民罹患呼吸系统疾病和人畜共患疾病等健康风险。

Since June, AXA Tianping has helped to transform the environmental, health and economic conditions of over 400,000 rural households across 13 cities in Sichuan province through its support for the Sichuan Rural Poor-Household Biogas Project in collaboration with environmentally friendly NGO ClimateSeed, as part of AXA Group’s Carbon Offsetting initiaitves.By installaling numerous biogas digesters and smoke-free biogas cookstoves, methane emissions originating from widely used animal manure storage pits are avoided, providing participating households with clean, reliable, convenient and free biogas for cooking, heating, and lighting, contributing to the reduction of around 340,000 tons of coal and 800,000 tCO2e every tear with the potential to save up to a whopping 20 million tCO2e within its 28-year lifetime. Health risks such as respiratory and zoonotic diseases are also greatly mitigated. Additionally, 10,000 local jobs were created from this project, helping to support the local economy.This project not only epitomizes AXA Group’s global commitment and social responsibility through meaningful real-world transformation, but also aligns with China’s national dual-carbon agenda by replacing carbon-intensive fuel emissions with clean energy fuel sources. Moving forward, AXA Tianping will continue to strive towards its global mission of “act for human progress by protecting what matters” and act on its societal commitments in the era of dual carbon.  

数据开放日活动圆满落幕

A successful Data Open Day

随着数据安全监管日趋严格，安全合规要求持续提升，为强化公司的数据治理文化建设，12月5日-9日，安盛天平总公司大数据应用部举办了第三届Data Open Day数据开放日活动。今年的数据开放日活动以“数据驱动，安全护航 – Data Driven, Security Assurance”为主题，旨在公司内营造浓厚的数据文化氛围、推广数据应用及产品，同时寻找数据“安全”和“应用”的平衡点。

活动期间举办了《安盛天平数据治理季刊》现场发布会，安盛天平首席执行官左伟豪、首席运营官余健光、总精算师兼首席定价官殷兆男、首席市场营销和公共事务官黄长青、首席人力资源官周颖照及数据管理工作小组成员代表悉数出席。数据管理委员会成立一年来，各部门通力合作，确保我司数据治理各项工作稳步推进。

活动期间还成立了数据安全专题工作室。另外，本次活动的线上展厅展示了数据安全相关的法律法规、数据治理、EMMA、中心机构常用大屏、数据分析报告等；通过小游戏等形式，将数据相关法律法规等小知识传递给全体员工，使大家对数据安全有了更深刻的理解。

With increasing demand for data security and compliance, the AXA Group Big Data Applications Department held the 3rd Data Open Day to strengthen the company’s data governance culture on December 5-9. With the theme of “Data Driven, Security Assurance”, the Data Open Day aimed to create a strong data culture within the company to promote data applications and products and to find a balance between data “security” and “application”.

The <AXA Tianping Data Governance Quarterly> was launched during the event, with the attendance of Chief Executive Officer Mr. Kevin Chor, Chief Actuary and Chief Pricing Officer Mr. Zhaonan Yin, Chief Marketing and Public Affairs Officer Mr. Changqing Huang, Chief Operating Officer Mr. Jianguang Yu, Chief Human Resources Officer Mr. Yingzhao Zhou and representatives from the data management team. Over the past year since the establishment of the Data Management Committee, all departments have been working together to ensure the smooth running of data governance.

A workshop on data security was also set up during the event. In addition, the online exhibition hall of the event showcased data security-related laws and regulations, data governance, EMMA, the common big screen of the central organization and data analysis reports. The data-related laws and regulations knowledge was passed to all staff via games to deepen ttheir understanding of data security.

安盛入选政府“港车北上”粤港澳跨境车险项目

AXA Tianping is selected for cross-border auto insurance project under the government’s “Hong Kong Private Cars Travelling to Guangdong via the Hong Kong-Zhuhai-Macao Bridge” scheme

基于对“金融支持大湾区建设”相关政策的深度理解，以及长期看好中国、持续加码中国的承诺，近日安盛天平加入由粤港两地政府发起的大湾区港粤私家车保险计划，为经港珠澳大桥进入广东省的香港私家车主提供汽车保险。在中国内地，共有八个本地和国际品牌加入了这项政府计划，以造福跨境车主并帮助推动大湾区的包容性增长。

作为中国开放程度最高、经济活力最强的区域之一，大湾区民众的保险需求快速迭代，保险服务品质越加受到关注。在安盛，这个大湾区汽车保险项目由安盛香港和安盛天平团队领导，成员包括承保、定价、再保险、理赔、IT 和财务等各个部门。安盛天平将提供强制车险和自愿商业车险以及理赔和客户服务。该项目已完成验收，待监管通知后正式启动。

Based on our in-depth understanding of the policies relating to supporting the development of Guangdong-Hong Kong-Macao Greater Bay Area as a financial hub and our long-term commitment to China, AXA Tianping has recently been enlisted in the Greater Bay Area’s Hong Kong-to-Guangdong private car insurance scheme initiated by the governments of Guangdong and HKSAR, to provide motor insurances for Hong Kong private car owners driving into Guangdong Province via Hong Kong-Zhuhai-Macao Bridge. In mainland China, a total of eight local and international brands joined this governmental scheme to benefit cross-boundary car owners and to help drive inclusive growth in GBA.

As one of the most open regions in China with strong economic vitality, the Greater Bay Area has rapidly iterated insurance needs, and insurance service quality has become increasingly important. In AXA, this GBA motor insurance project is led by both AXA Hong Kong and AXA Tianping teams, encompassing members across underwriting, pricing, reinsurance, claims, IT, and finance. AXA Tianping will offer compulsory motor insurance and commercial (voluntary) motor insurance as well as claim and customer services. The service will be activated upon regulatory approval.

安盛之星的故事：翁川州、苏鹏  

AXA Star Stories

在安盛之星评选中，共有22位总部和机构同事摘取2021年度安盛之星，并分别获评转型之星、客户之星、正直之星、勇敢之星或团结之星。月刊将为这些同事专门开设“安盛之星的故事”专栏，帮助大家进一步了解安盛人践行安盛价值观的故事。

本月我们将为大家讲述勇敢之星和团结之星——浙江分公司营销推动岗翁川州，以及成都作业中心理赔资深专家岗苏鹏的安盛故事。

In the AXA Star contest, altogether 22 AXA colleagues from headquarter and branches are entitled to awards of AXA Stars in Transformation, Customer First, Integrity, Courage, and One AXA. This special column was set up for them so we can all know their stories in living the AXA values and making their contribution to company growth.

This month we will introduce Courage Star and One AXA – Weng Chuanzhou from the Zhejiang Branch and Su Peng, Senior Claims Expert of the Chengdu Operation Center.

勇敢之星翁川州的故事：

翁川州加入安盛14年，于浙江分公司营销业管部担任销售管理。入职以来从事分公司运营管理部、营销服务部临时负责人、业务管理岗等各项工作。从理赔运营到三级机构再到营销业管，翁川州掌握理赔的各项流程及前线的运营模式。他曾参与总部运营整合项目搭建运营客服条线架构、选择投诉管理岗降低浙江监管投诉量、制定首问责任制降低浙江监管投诉量和传道授业解惑荣获优秀讲师称号。他年终亦多次被评为卓越、优秀员工，始终将公司的利益放在首位，不计较个人得失。

Q: 获得2021安盛之星是什么感受呢？

翁：能够获得如此之高的奖项我感到激动和兴奋。首先要感激公司对我的信任，感激领导对我的关爱，以及同事对我的帮忙。这个奖项是一份荣誉、更是一份激励。这不仅是进步的起点，也将是对我今后工作的鞭策。

Q:平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

翁：首先不能让自己生活的环境封闭，多出去转转，与朋友聚会聊天，或者是到处散散步，对自己的心态会有很大的益处。然后学会鼓励自己，我们可能很多事情不懂或者不会做，但只要把心态调整好和告诉自己步一步来就可以。最后要学会专注，不管处理什么事情都要认真。

Q: 可以分享最近在看的一本书、一部电影或一部剧吗？

翁：和大家分享本书——《苏东坡传》，从年少成名到三次被贬，从安居一隅到洒脱过完一生，苏东坡不光活得潇洒，还留下了大量经典的诗歌和故事。从“十年生死两茫茫，不思量，自难忘”，到“明月几时有？把酒问青天”，在年轻人焦虑泛滥的当下，不失为一份很好的解药。在真正的运气到来之前，做两件事情，第一就是积累知识，第二就是热爱生活。

Q: 希望跟同事们分享的生活照或者小视频

翁：

Courage Star – Weng Chuanzhou’s Story:

Weng Chuanzhou has been with AXA for 14 years and served as the sales manager in the Marketing Management Department of the Zhejiang Branch. Since joining the company, he has been engaged in numerous tasks such as the branch’s operation management and business management. From claims settlement operations to third-tier institutions to marketing management, Weng is familiar with different procedures of claims settlement and front-line operation modes. He took part in the headquarters’ operation integration project, managing regulatory complaints in the Zhejiang Branch, formulating the responsibility of the first functionary system, and won the title of “Excellent Teacher” for his great teaching. At the end of every year, he was often recognized as an excellent and outstanding employee. He always prioritizes the company’s interests.

Q: How do you feel about winning the AXA Star Award?

Weng: I am thrilled and excited to receive such an important award. I would like to thank the company for trusting me, my leaders for taking care of me, and my colleagues for helping me. This award is more than just an honor but also an incentive.  It is just the starting point of my progress, and I believe it will also be the motivation for my future work.

Q: What helps you stay healthy?

Weng: First of all, you can’t be closed into your living environment. Going out more to meet with friends and taking a walk around will be greatly beneficial to your mental health. Then, you should learn how to encourage yourself.  

Q: Any books or TV series you would like to share?

Weng: I would like to share the book “The Life and Times of Su Tungpo” with you all. From being famous at a young age to being demoted three times, Su Tungpo had a dashing life. There were many ups and downs in his life, and he had written numerous classic poems and stories. His poems are a great antidote for anxiety amongst young people. Before true fortune comes, don’t forget to prepare by accumulating new knowledge and loving life.

Q: Any photos or videos that you want to share with your colleagues?

Weng:

团结之星苏鹏的故事：

苏鹏加入安盛15年，是成都作业中心控制台的理赔资深专家。他一直秉持团结一致的安盛核心价值观，严以律己，诚信待人，寻求团队共同进步。在2021年，他制定科室帮扶计划以提升同事工作产能，让成都中心规则减损排名第一。他于上半年考核排名前三，并帮助团队减损152万。他多次主动学习非车健康险业务，积极参与公司组织的各项活动。他还主动请缨支援河南水灾，参与定损134件及新能源车的所有核损案件。

Q: 获得2021安盛之星是什么感受呢？

苏：安盛之星是我职业生涯获得的最大奖项,能够获此殊荣我感到非常开心和自豪。我自己最大的感受是无限的感激, 感谢领导对我工作的肯定并推荐了我。我也想感激评委会对我努力的认可, 这份荣耀将激励我来年更加努力, 展现自己的价值!

Q: 平时生活中有哪些保持自信、健康、快乐的习惯或者爱好？

苏：平时生活中保持自信、快乐的爱好就是了解各类资讯, 比如体育、娱乐、政治、历史、经济、科技和教育等方面的信息。这些信息既能使自己在工作生活中有所借鉴, 又能拓展自己的知识面, 提高与各类人员交流的融洽性, 使自己快乐并提升自信度。

Q: 可以分享最近在看的一本书、一部电影或一部剧吗？

苏：推荐一部西班牙电影《看不见的客人》, 连环反转的过程真的是太精彩了!

One AXA Star – Su Peng’s Story:

Su Peng has worked with AXA for 15 years and now he is the Senior Claims Expert of the Chengdu Operation Center. Su has always followed AXA values of unity and cooperation, strict self-discipline, treating others with integrity, and collective improvement with the team. In 2021, he formulated a departmental assistance plan to improve his colleagues’ work productivity, assisting the Chengdu Operation Center to rank first in terms of reduction of rule derogation. In the first half of the year, the general assessment ranked him in the top three and helped the team reduce a loss of RMB 1.52 million. While he has actively participated in various activities organized by the company, he always invests extra effort and time to study non-motor health insurance businesses. Su also took the initiative to volunteer and support the Henan Flood on July 20. He was involved in 134 damage assessments and all nuclear damage cases of new energy vehicles.

Q: How do you feel about winning the AXA Star Award?

Su: I feel very happy and honored to receive the AXA Star Award which is the greatest award I have ever received in my career. I would like to express my gratitude to my leaders for affirming and recognizing my work. This honor will motivate me to work harder and keep showing my worth in the coming year.

Q: What helps you stay healthy?

Su: Learning about all kinds of information helps me to stay confident in daily life, including sports, entertainment, politics, history, economy, technology, and education. Different news and information can expand your knowledge so that you can understand more about your own life and work. Continuous learning also facilitates harmonious communication between people, and living your life with more happiness and self-confidence.

Q: Any books or TV series you would like to share?

Su: I would recommend a Spanish movie “The Invisible Guest”. The multiple plot twists were amazing!

亲爱的安盛天平同事，

再次感谢大家参加11月1日的全员大会，很高兴以线上+线下的方式与大家第一次见面交流。

疫情反复加之在宏观经济、市场环境等层面并存的诸多不确定性，我们在充满挑战的大环境下，依旧取得了不错的成绩。截至九月，在中国会计准则下公司保持正增长，车险、非车险保费都超额达成目标，财务年综合成本也优于去年同期和今年预算。这些成绩离不开每一位全心全意投入工作的同仁，离不开你们对安盛核心价值观和以客户为中心理念的身体力行。

在车险条线，业务节奏把控出色，尽管下半年面临着较大压力，但全年稳住了基本盘，续保率提升，保单成本改善明显；健康险业务超预期达成，这得益于我们“中端医疗险”策略的成功——卓越馨选医疗保险保费过亿，成为公司继车险之后第二支过亿产品。同时我们实现了在经代渠道的快速布局，电销渠道叠加率也同比去年大幅提升；商业险和零售险方面，年同比增长均远超市场平均水平，体现出了强劲的增长势头，实现了高质量增长。

如果我们把公司的发展比喻成一棵大树的成长，车险就是这棵树的根基，非车业务就是这棵树开的枝、散的叶，结出的果实就是规模、利润和客户满意。这棵树的生长过程也必须合乎市场规律、监管规定。公司总部和机构的管理团队，乃至每一位员工就是水和阳光，只有上下一心、团结合作，才能让安盛天平这棵大树产生光合作用，进而茁壮成长。

现在是年底的关键时期，请大家继续鼓足干劲，全力达成2022年的各项业绩目标；展望2023，希望大家能够在业务发展、效率提升、监管合规以及组织文化建设上不断进步，推动公司实现高质量增长。

Dear AXA colleagues.

Thank you for attending our town hall on 1 November. It was a pleasure to meet all of you online or offline for the first time.

The past few months have not been easy with the ongoing pandemic and uncertainties around the macroeconomy and market environment. Despite these, we continued to deliver good results in a challenging environment. As of September, the company maintained positive growth under Chinese Accounting Standards. We exceeded our targets for both auto and non-auto insurance premiums, and we outperformed both the same period last year and this year’s budget in terms of consolidated costs for the financial year. These results could not have been achieved without the dedication of each and every one of you, and your commitment to AXA’s core values and customer-centric philosophy.

For our auto business line, we continue to operate with discipline. Despite challenges in the second half, we were able to keep our business stable throughout the year, with an increase in renewal rates and significant improvements in policy costs. Our health business line exceeded expectations as a result of the success of our “mid-end medical insurance” strategy – the Comprehensive IPOP Medical Insurance surpassed 100 million in premiums, becoming our second product to surpass 100 million after auto insurance. At the same time, we have made significant progress in developing our distribution channels, coupled with strong growth from the telemarketing channel compared to last year. The year-over-year growth of our commercial and lifestyle business lines was well above the market average, demonstrating solid growth momentum driven by high-quality products and services.

If we compare the company’s development to the growth of a tree, the auto business is the tree’s root, and the non-auto business is the branches and leaves of the tree. We bear fruits of scale, profit and customer satisfaction. The growth of the tree must also be in line with market rules and regulatory requirements. The management team at the HQ and branches, as well as each and every employee, are the water and the sunshine. AXA Tianping – the tree – can only grow and be successful with us all united and working together towards the same goal. 

Every minute count as we approach the end of the year. I count on your commitment and excellent work to achieve our performance goals in 2022. Looking forward to 2023, I hope you can continue to make progress in business development, efficiency improvement, regulatory compliance and company culture, ultimately supporting the company to achieve high-quality growth.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor

安盛商业险论坛南京站暨保险助力企业品质发展研讨会圆满举行!

AXA Commercial Insurance Forum and Insurance for Quality Business Development Seminar in Nanjing

亲爱的同事们，

春华秋实，岁物丰成，9月26日，“安盛商业险论坛南京站暨保险助力企业品质发展研讨会”（ 视频回顾）在南京举行, 这也标志着安盛将在商业险领域开启新的征程。

安盛作为全球最大的保险集团之一，致力于“国际能力与中国网络”，助力企业品质发展、扬帆远航，坚持提供专业的产品和服务，致力于为企业赋能，携手共同成长。为此，安盛特地开展全国性商业险论坛，而坐落于全国第二大经济体江苏省的南京则是系列活动活动的重磅始发站。

2022年安盛天平开启了以“多元产品，品质把控，持续发展”为特征的3.0战略转型计划，作为公司转型战略活动的重要组成部分，而本次商业险论坛旨在就保险助力企业品质发展这一议题展开讨论。

会议期间，江苏省保险行业协会秘书长金虹女士发表开场致辞，希望“安盛能够发挥全球先进经验，在服务外向型经济、服务三农、服务全民健康等方面，发挥独特的优势，助推江苏经济全面绿色转型”。

中国欧盟商会南京分会董事会成员 Frank Redecker先生也出席了本次活动，分享了欧盟商会在中国本土的发展以及对外资保险企业在中国深入发展的期望。

安盛天平首席市场营销及公共事务官黄长青女士接受了江苏当地媒体的采访，并作为首位分享嘉宾，为大家介绍了安盛品牌，阐释了安盛从赔付者到陪伴者的角色。

江苏分公司总经理吴波先生及江苏分公司副总经理周荣斌先生就安盛商业险战略规划做出分享，表达了安盛集团持续打磨专业化业务团队、多元化产品体系、高品质服务体验的理念与目标。

在诸多领导及重要嘉宾的共同见证下，公司在江苏南京开启安盛商业险论坛的启动仪式，并记录下了这一激动人心的时刻。

此次会议还邀请众多商业险相关行业大咖前来坐镇，就赋能行业、风险管理、绿色金融等问题分享致辞，交流热烈，氛围浓厚。

美技商务咨询有限公司首席执行官徐旻先生、瀛泰律师事务所合伙人陈亮先生从企业、保险、法律、风险咨询等多个角度，为现场的来宾带来了一场别开生面的分享。

针对企业经营过程中的潜在风险，安盛天平商业险核保部总经理梁盈女士、安盛气候大中华区董事总经理沈子骏先生则从产品角度，提供了企财险、责意险、水险、气象指数保险等不同解决方案。

本次论坛，还邀请到了保险、经代、法律、咨询等各方面的专家就“全球风险加剧的背景下，企业与保司如何应对风险”这一话题进行圆桌讨论，他们分别是：安盛天平首席商业险业务官曾翔先生、中怡保险经纪南京分公司总经理陆文辉先生、恒泰保险经纪副总经理解正宽先生、美技商务咨询（上海）有限公司首席执行官徐旻先生、瀛泰律师事务所合伙人陈亮先生。

活动的最后，安盛天平首席商业险业务官曾翔先生为大家带来结束寄语，希望能以此次活动为起点，依托集团丰富的全球经验和资源支持，结合安盛对中国本地市场的深刻洞察，与经代渠道持续深入合作。

本次活动作为安盛全国性商业险论坛首发站，得到了江苏省保险行业协会的关心指导、欧盟商会的大力支持以及各渠道的积极响应，各位嘉宾从不同的视角分享诠释了对商业险与企业经营的相关议题的专业看法。而安盛也将持续致力于“国际能力与中国网络”助力企业品质发展、扬帆远航，在商业险领域开启新征程，遇见新机遇，与合作伙伴一同，期待！共赢！

Dear Colleagues

On 26^th September, the AXA Commercial Insurance Forum and Insurance for Quality Business Development Seminar were held in Nanjing, marking the beginning of a new journey for AXA’s commercial insurance business. (Watch the video replay)

As one of the world’s largest insurance groups, AXA is committed to “leveraging international expertise and China network“, helping companies to drive quality growth, providing professional products and services, and empowering companies to grow with AXA. To this end, AXA has launched a nationwide commercial insurance forum. Nanjing, the second largest economy in China, is the starting point.

In 2022, AXA Tianping launched its 3.0 strategic transformation plan anchored in “diversified products, quality control and sustainable development”. As an important part of our transformation strategy, the Commercial Insurance Forum discussed how insurance can help companies to drive quality growth.

Ms. Jin Hong, Secretary General of the Jiangsu Insurance Association, gave the opening remarks, wishing “AXA can leverage its global experience to play a unique role in contributing to the externally oriented service economy, agriculture, rural areas and farmers and the health of the society, helping Jiangsu in the green transformation of its economy”.

Mr. Frank Redecker, Board Member of the  Nanjing Branch of the European Union Chamber of Commerce in China, also shared the development of the European Union Chamber in China and expressed his positive outlook for the further development of foreign insurance companies in China.

Eva Huang, Chief Marketing and Public Affairs Officer of AXA Tianping, was interviewed by local media in Jiangsu and shared her thoughts on the AXA brand and AXA’s payer-to-partner transformation.

Wu Bo and Zhou Rongbin, General Manager and Deputy General Manager of the Jiangsu Branch, shared their strategic plans for AXA Commercial Insurance, AXA Group’s plans to continue to professional teams, providing diversified products and high-quality services.

In the presence of the leaders and distinguished guests, the company launched the AXA Commercial Insurance Forum in Nanjing.

The conference also invited experts in commercial insurance-related industries to share their views on issues such as industry empowerment, risk management and green finance.

Mr. Min Xu, CEO of Meiji Business Consulting Co., Ltd. and Mr. Liang Chen, partner of Wintell & Co, shared their insight from various perspectives such as enterprise, insurance, law and risk consulting.

Liang Ying, General Manager of the Commercial Underwriting Department at  AXA Tianping, and Shen Zijun, Managing Director of AXA Climate Greater China, provided different solutions such as corporate property, liability, marine and weather index insurance from a product perspective to address the potential risks in the business process.

During the forum, experts from the insurance, brokerage/ agency, legal and consulting fields were invited to a roundtable discussion on the topic of “How enterprises and insurers can manage risks amid rising risks globally”. The panellists include Shaw Zeng, Chief Commercial Officer of AXA Tianping, Mr. Lu Wenhui, General Manager of Nanjing Branch of Aon-COFCO Insurance, Mr. Xie Zhengkuan, Deputy General Manager of Hengtai Insurance, and Mr. Xu Min, CEO of Meiji Business Consulting (Shanghai) Co. and Mr. Liang Chen, partner of Wintell & Co.

The event concluded with closing remarks by Shaw Zeng, Chief Commercial Officer of AXA Tianping. He hopes to build on this forum and leverage AXA Group’s global experience and resources, along with its insight into the Chinese market, to deepen cooperation with brokers and agents.

As the first stop of AXA’s nationwide Commercial Insurance Forum, the event received guidance from the Jiangsu Insurance Association, strong support from the European Union Chamber of Commerce and positive responses from various channels. We had guests sharing their insights on commercial insurance and business operations from different perspectives. AXA will continue its commitment to ” leverage international expertise and  China network”, in order to help companies drive high-quality growth, lead the new frontier in the commercial insurance sector, capture opportunities and achieve win-win results with partners.

“双十一”战果喜报

A Fruitful Double 11

“双十一”全民购物狂欢如期而至，公司各部门通力合作备战，直销在线中心全力拼搏再创佳绩。

“双十一”当天早上八点，直销在线中心锣鼓喧天、气氛高涨，各地职场连线召开了业务动员誓师大会。执行副总裁周连成受首席执行官左伟豪先生委托，带着鼓励及慰问抵达成都现场督战，为小伙伴们吹响了当日业务冲刺的号角，给予全员极大的鼓舞。誓师大会现场，直销中心总经理曹红菊向各销售部颁发军令状，立誓“直销铁军，使命必达”。

直销小伙伴们争分夺秒，紧抓每一次与客户沟通的机会，全天持续作战15小时以上，拼搏到了最后一秒。最终“双十一”当日线上全险种保费达成3029万元，追平去年同期表现。其中零售险线上保费突破400万、健康险突破100万，同比提升超过13%。各业务模式中新保业务表现亮眼，较去年同期总保费占比提升14.2%，客户数占比提升10.3%，人均产能提升9.1%，车险件均提升60元/辆。

为备战今年的“双十一”，10月底中心、机构、车险定价核保部已就活动期间相关车险政策进行沟通，并在11月初达成一致，为业务抢收奠定了坚实的基础。11月3日，针对在线中心销售现场，销售和渠道管理中心直销支持部定制宣导“双十一”专项激励方案，点燃所有直销人必胜的决心。11月6日，在IT、共享服务中心同事的大力协助，以及各机构的积极配合支持下，及时上线了最新的健康增值服务，有效助力业务冲刺。

“双十一”拉开了年终奋战的序幕，全力冲刺年度目标的集结号已经吹响，期待直销铁军以饱满的热情、昂扬的斗志创出佳绩。

The “Double 11” shopping festival just ended. Our teams worked together to prepare for the event, and the direct selling online centre also worked hard to deliver another year of stellar results.

At 8 am on the “Double 11” day, the direct selling online centre was fully prepared and mobilized. All teams met online to show their commitment. Entrusted by CEP Kevin Chor, Executive Vice President Richard Zhou arrived in Chengdu to supervise the intensive day and show support. During the meeting, Cao Hongju, the general manager of the direct selling centre, gave an encouraging speech, boosting the team’s morale ahead of the busy day.

Our direct selling colleagues raced against the clock, seized every opportunity to communicate with customers, and worked for over 15 hours a day. In the end, on the day of “Double 11”, online premiums for all types of insurance reached 30.29 million yuan, tying the performance of the same period last year. The online premium for lifestyle insurance exceeded 4 million yuan, while the online premium for health insurance exceeded 1 million yuan, representing a year-on-year increase of more than 13%. The value of the new policy premium is outstanding across business lines. Compared with the same period last year, its proportion among total premiums increased by 14.2%, with a 10.3% increase in its share of the number of customers. The per capita outcome increased by 9.1%, and the average premium of auto insurance products increased by 60 yuan per vehicle.

In order to prepare for this year’s “Double 11”, at the end of October, the centre, branches, and the auto insurance pricing and underwriting department discussed relevant auto insurance policies during the event, and reached a consensus in early November, laying a solid foundation for the day. On November 3, the direct selling support department of the sales and channel management centre rolled out a customized “Double Eleven” incentive plan for the direct selling team. On November 6, with the great assistance of IT and shared service centre colleagues, as well as the active cooperation and support of various branches, the latest health value-added services were launched in time to boost the business.

“Double 11” marks the start of our year-end push for 2022. We have high hope for the direct selling team and we look forward to delivering great results with the teams.

亲爱的安盛天平同事，

再次感谢大家参加11月1日的全员大会，很高兴以线上+线下的方式与大家第一次见面交流。

疫情反复加之在宏观经济、市场环境等层面并存的诸多不确定性，我们在充满挑战的大环境下，依旧取得了不错的成绩。截至九月，在中国会计准则下公司保持正增长，车险、非车险保费都超额达成目标，财务年综合成本也优于去年同期和今年预算。这些成绩离不开每一位全心全意投入工作的同仁，离不开你们对安盛核心价值观和以客户为中心理念的身体力行。

在车险这条线，业务节奏把控出色，尽管下半年面临着较大压力，但全年稳住了基本盘，续保率提升，保单成本改善明显；健康险业务超预期达成。这得益于我们“中端医疗险”策略的成功——卓越馨选医疗保险保费过亿，成为公司继车险之后第二支过亿产品。同时我们实现了在经代渠道的快速布局，电销渠道叠加率也同比去年大幅提升；商业险和零售险方面，年同比增长均远超市场平均水平，体现出了强劲的增长势头，实现了高质量增长。

如果我们把公司的发展比喻成一棵大树的成长，车险就是这棵树根基，非车业务就是这棵树开的枝、散的叶。结出的果实就是规模、利润和客户满意。这棵树的生长过程也必须合乎市场规律、监管规定。公司总部和机构的管理团队，乃至每一位员工就是水和阳光，只有上下一心、团结合作，才能让安盛天平这棵大树产生光合作用，进而茁壮成长。

现在是年底的关键时期，请大家继续鼓足干劲，全力达成2022年的各项业绩目标；展望2023，希望大家能够在业务发展、效率提升、监管合规以及组织文化建设上不断进步，推动公司实现高质量增长。

Dear AXA colleagues.

Thank you for attending our town hall on 1 November. It was a pleasure to meet all of you online or offline for the first time.

The past few months have not been easy with the ongoing pandemic and uncertainties around the macroeconomy and market environment. Despite these, we continued to deliver good results in a challenging environment. As of September, the company maintained positive growth under Chinese Accounting Standards. We exceeded our targets for both auto and non-auto insurance premiums, and we outperformed both the same period last year and this year’s budget in terms of consolidated costs for the financial year. These results could not have been achieved without the dedication of each and every one of you, and your commitment to AXA’s core values and customer-centric philosophy.

For our auto business line, we continue to operate with discipline. Despite challenges in the second half, we were able to keep our business stable throughout the year, with an increase in renewal rates and significant improvements in policy costs. Our health business line exceeded expectations as a result of the success of our “mid-end medical insurance” strategy – the Comprehensive IPOP Medical Insurance surpassed 100 million in premiums, becoming our second product to surpass 100 million after auto insurance. At the same time, we have made significant progress in developing our distribution channels, coupled with strong growth from the telemarketing channel compared to last year. The year-over-year growth of our commercial and lifestyle business lines was well above the market average, demonstrating solid growth momentum driven by high-quality products and services.

If we compare the company’s development to the growth of a tree, the auto business is the tree’s root, and the non-auto business is the branches and leaves of the tree. We bear fruits of scale, profit and customer satisfaction. The growth of the tree must also be in line with market rules and regulatory requirements. The management team at the HQ and branches, as well as each and every employee, are the water and the sunshine. AXA Tianping – the tree – can only grow and be successful with us all united and working together towards the same goal. 

Every minute count as we approach the end of the year. I count on your commitment and excellent work to achieve our performance goals in 2022. Looking forward to 2023, I hope you can continue to make progress in business development, efficiency improvement, regulatory compliance and company culture, ultimately supporting the company to achieve high-quality growth.

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安盛天平首席执行官 左伟豪

CEO of AXA Tianping Kevin Chor