2025年安盛天平可持续发展实践与进展
AXA Tianping’s Sustainability Initiatives and Progress in 2025
站在“十四五”圆满收官、“十五五”蓝图全面展开的历史新起点，安盛天平积极响应国家高质量发展号召，将企业可持续发展深度融入国家发展大局。2025年，安盛天平秉持“守护生命之本，践行人类进步”的品牌承诺，将安盛集团“守护自然”与“关怀人文”两大战略支柱深度融入本土实践，在绿色低碳、普惠金融、人才发展、数字治理等多个维度取得了丰硕成果。
在绿色低碳方面，安盛天平交出了一份亮眼的成绩单。公司所有办公场所已实现100%绿色电力覆盖，并如期达成安盛集团全球中期减碳目标。数字化运营成效显著，车险保单整体数字化率达99.99%，仅车险领域就累计节省纸张超过4759万张。在绿色产品创新上，牵头推动安盛集团与人保集团的战略合作落地香港和东南亚市场，为新能源车产业出海提供坚实保障。同时，公司持有的绿色债券余额达到9.1705亿元，以实际行动支持低碳交通和清洁能源产业发展。更令人自豪的是，“安盛气候学院”课程员工完成率高达95.9%，绿色共识已深深融入我们的组织文化。
普惠金融与社会责任是我们践行“关怀人文”的重要体现。安盛天平推出的员工福利保障计划已服务超525家企业，覆盖约15万人次员工，并荣获“普惠金融产品创新奖”。在公益实践上，“安盛筑爱在行动”汇聚了全国各地的向善力量，全年员工志愿者参与率达77.24%，累计贡献服务时长9222小时。安盛天平与工银安盛携手走进四川凉山，将儿童保护与教育支持相结合，为乡村振兴注入温暖力量。
人才是安盛天平最宝贵的财富。公司坚持“总分协同共建，机构自驱深耕”的培养策略，2025年机构员工人均学习时长显著提升。安盛天平构建了覆盖身体、心理、财务三大维度的全面健康福祉体系，并持续推动多元包容的职场文化建设。在薪酬福利、招聘渠道、工作安排等多个层面落实包容性政策，让每位员工都能在尊重与公平的环境中实现价值。
数字治理与稳健经营为我们提供了坚实保障。2025年，公司获得多项权威认可：首次荣获风险综合评级AA级评价，获得穆迪A2保险财务实力评级，标普评级上调至“A”级。安盛天平发布办公智能助手与数据智能平台，推动AI技术在理赔风控、人力资源等多场景应用，同时严格遵循数据安全法规，确保合规运营。
这些成绩的取得，离不开每一位安盛天平人的共同努力。展望“十五五”新征程，安盛天平将继续以更加务实的姿态推动可持续发展，积极响应国家战略部署，将企业自身发展深度融入国家发展宏伟蓝图，为经济社会高质量发展贡献我们的专业力量，在新时代续写安盛天平可持续发展的崭新篇章。
At this historic new starting point, as the 14th Five-Year Plan concludes successfully and the 15th Five-Year Plan blueprint unfolds comprehensively, AXA Tianping actively responds to the nation’s call for high-quality development, deeply integrating corporate sustainability into the broader national development agenda. In 2025, upholding the brand commitment of “Act for Human Progress by Protecting What Matters,” AXA Tianping has deeply embedded AXA Group’s two strategic pillars of “Nature” and “People” into local practices, achieving fruitful results across multiple dimensions including green and low-carbon initiatives, inclusive protection, talent development, and digitalization & governance.
Regarding green operation and low-carbon development, AXA Tianping has delivered an impressive set of results. The headquarters, together with all the branches, have achieved 100% green electricity coverage, delivering AXA Group’s global mid-term carbon reduction targets. Digital operations have yielded significant results, with the overall digitalization rate for motor insurance policies reaching 99.99%, saving over 47.59 million sheets of paper in the motor insurance sector alone. Regarding green product innovation, the company spearheaded the implementation of the strategic cooperation between AXA Group and PICC Group in Hong Kong and Southeast Asian markets, providing solid support for the overseas expansion of the new energy vehicle industry. Concurrently, the company’s green bond holdings reached 917.05 million yuan, demonstrating tangible support for low-carbon transportation and clean energy industry development through concrete actions. Most notably, the completion rate for the “AXA Climate Academy” training among employees reached 95.9%, indicating that a green consensus has been deeply integrated into our culture.
Inclusive protection and social responsibility represent crucial manifestations of our commitment to “Caring for People.” The employee benifits protection plan launched by AXA Tianping has served over 525 enterprises, covering approximately 150,000 employees, and was honored with the “Inclusive Financial Product Innovation Award.” In corporate philanthropic practices, the “AXA Hearts in Action” initiative has gathered goodwill forces from across the nation, achieving an annual employee engagement rate of 77.24% and accumulating 9,222 hours of service. AXA Tianping, in collaboration with ICBC-AXA, ventured into Liangshan, Sichuan to provide child protection with educational support as part of its overall rural revitalization efforts.
Talent is AXA Tianping’s most valuable asset. Adhering to the cultivation strategy of “Headquarters & Branches Collaborative Development and Institutional Self-Driven Deepening,” the company significantly increased the average learning hours per employee in 2025. AXA Tianping has established a comprehensive health and well-being system covering physical, psychological, and financial dimensions, while continuously promoting a diverse and inclusive workplace culture. Inclusive policies have been implemented across multiple levels including compensation and benefits, recruitment channels, and work arrangements, ensuring every employee can realize their value in an environment of respect and fairness.
Digitalization & governance and robust operations provide us with solid assurance. In 2025, the company received multiple authoritative recognitions: an AA rating in the comprehensive risk assessment for the first time, an A2 insurance financial strength rating from Moody’s, and had its S&P rating upgraded to “A” level. AXA Tianping launched an Office Intelligent Assistant and a Data Intelligence Platform, promoting the application of AI technology in multiple scenarios such as claims risk control and human resources, while strictly adhering to data security regulations to ensure compliant operations.
These achievements are inseparable from the collective efforts of every member of the AXA Tianping family. Looking ahead to the new journey of the 15th Five-Year Plan, AXA Tianping will continue to advance sustainability with a more pragmatic approach, actively responding to national strategic deployments. We will deeply integrate our corporate development into the grand blueprint of national development, contributing our professional expertise to the high-quality development of the economy and society, and writing a new chapter for AXA Tianping’s sustainable development in the new era.