安盛天平2023年机构年中工作会议圆满召开
AXA Tianping Mid-Year Work Conference
8月11-12日，渠道和意健险业务中心在“南海之滨”珠海组织召开安盛天平2023年机构年中工作会议。此次会议我与现场参会的安盛天平管理团队向总公司各部门，以及各区域总以及总部各部门主要负责人回顾了公司上半年所取得成绩和接下来的发展计划。
首先2023上半年取得的成绩已圆满地达成了上半年各项指标。虽然面临疫情后综改压力及市场恶化等诸多因素的影响，但安盛天平仍保持高品质增长。同时，公司面临的成本压力没有减弱，而降本增效、利润优先的发展理念不会改变，需要总分上下都为此努力，以达成全年经营目标。
左总发表演讲
通过机构和渠道端系统分析，我们不但了解到上半年业绩指标达成情况，同时对下半年业绩发展、成本优化给出明确目标要求，并对多个关键领域的工作开展做出具体要求，为机构稳健运营、良性发展明确了目标与方向。财务方面，正如首席财务官Pierre LAUR提到，目前成本优化、提质增效工作为事关重要，之所以产品部门和中后台职能部门下半年需进行成本优化的举措。
周总发表演讲
“降本增效、利润优先”是贯穿本次会议的核心精神，为了与各机构一起剖析现状、寻找改善方向，会议下半部分以NC（非手续费）费用管控为主要议题，依次由战略发展与业绩管理部、人力资源部、理赔客服部、销售管理部对当前各项成本情况进行拆解分析，提出各个板块降本增效的具体工作要求和思路。
最后，3个区域及26家机构经营情况予以点评通过“看现状-点问题-指方向-给办法”的模式，我们为3个区域及26家机构经营情况予以点评，逐一进行指导，并希望各区域、各机构不负期望、不负所托，用行动回馈使命，用成果体现价值。
通过本次半年度工作会议，既统一了思想，进一步明确以利润为导向的业务发展模式，又增强了信心。相信在本次会议精神的指导下，在总分协同、上下一心的共同努力下，安盛天平一定可以实现成本优先、转型求盛、合规有序的可持续经营。2023下半年，让我们继续齐力同心，万众一心，使命必达！
On August 11-12, AXA Tianping’s 2023 Mid-Year Work Conference, organized by the Business Centre of Personal Accident & Health Insurance, was held in Zhuhai. Together with the management team, regional general managers and the headquarters’ key department leaders, we looked back on what we’ve achieved in the first half of the year and our plan for the rest of the year.
Firstly, we have successfully accomplished the targets for the first half of the year. Despite facing pressure of comprehensive reforms after the pandemic and the market deterioration as well as other factors, AXA Tianping still maintained high-quality growth. At the same time, financial pressure from operating costs remains, and we will continue to prioritize profit, reducing costs and increasing efficiency. Both the headquarters and other branches will have to work towards this goal so as to reach our year-long targets.
Through a systematic review of our performance indicators for the first half of the year from the institutional and distribution ends, we got a clear understanding of the target requirements for the remainder of the year in terms of performance development and cost optimization, as well as specific requirements for the development of work in a number of key areas, which clarified the objectives and direction for the sound operation and benign development of the institution.
Just as our CFO Pierre said, cost optimization, quality and efficiency enhancement are more necessary than ever. This is why each product department, middle and back-office functions have put forward cost optimization initiatives.
“Cutting costs and enhancing efficiency, and focusing on profits” is the core idea of this meeting. In order to analyze the current situation and determine the direction of improvement, the second half of the meeting had NC (Non-Charge) expenses as the main topic, and the current cost situation was dissected and analyzed by the Strategic Performance Management Department, Human Resources Department, Claims and Customer Service Department, and Sales and Management Department. Specific requirements and ideas for cost reduction and efficiency improvement were put forward for each segment.
Lastly, through the mode of “looking at the status quo – pointing out the problems – pointing out the direction – giving the solutions”, we provided guidance to 3 regions and 26 organizations. It is hoped that all regions and organizations would live up to their expectations and fulfil their obligations with action while demonstrating their value with results.
Through this semi-annual work conference, the operating rationale was assured while further clarifying the profit-oriented business development model and enhancing overall confidence. It is believed that under the guidance of the spirit of this meeting, and with the synergy between the headquarters and branches, AXA Tianping will surely be able to realize sustainable operations with cost prioritization , continuous innovation and compliance. For the second half of 2023, let us keep working together, unite as one, and achieve our mission!