2022安盛天平新能源汽车理赔技能提升培训成功举行
2022 AXA Tianping NEV Claims Upskilling
为进一步提升安盛天平新能源汽车保险理赔服务能力，规范相关操作标准，掌握业界前沿技术，“2022安盛天平新能源汽车理赔技能提升培训”在青岛举行。2022年10月22日至25日，来自全国多个分支机构的近40位理赔负责人，全程参与了为期4天的培训活动。此次培训活动，由总公司理赔管理部组织，青岛分公司协办，“保界课堂”提供专业讲师支持，国内新能源汽车授权检测维修领先品牌“电动工坊”提供了规范的场地、设备和技术支持。
本次培训围绕日益增多的新能源汽车查勘、定损、理赔等业务管理需求提供了一系列专业课件，内容包含新能源汽车托底事故查勘定损要点、新能源汽车电子故障类查勘定损要点、新能源汽车水淹车查勘定损要点、新能源汽车动力电池结构及换修标准、新能源汽车动力电池各厂商电池维修方式及维修价格、新能源汽车查勘定损常用工具使用方法及注意事项等。理赔管理部经过精心策划和周密准备，以翔实的专业知识讲解、案例分享、模拟实战操作、个人技能考核等丰富的内容和形式，着力提升参训人员的新能源车险理赔专业能力，为公司在新业务领域的可持续发展奠定了坚实基础。
The “2022 AXA Tianping New Energy Vehicle Claims Upskilling ” was held in Qingdao to further enhance AXA Tianping’s new energy vehicle (NEV) insurance claims service capabilities, standardize relevant operating standards, and master cutting-edge technologies in the industry. From 22nd to 25th October 2022, nearly 40 claims managers from various branches across the country participated in the four-day training. This training event was led by the Claims Management Department of the headquarters and organized by Qingdao Branch, with the support of professional lecturers from the “Insurance Industry Classroom”, and standardized venues, equipment and equipment provided by “Electric Workshop”, a leading provider of authorized inspection and maintenance of NEV in China.
This training offers a series of professional courses based on the increasing need for NEV surveys, loss assessments, claims settlements, etc., covering key points around chassis damage, electronic malfunction, flooded car, battery structure and replacement standards, battery manufacturers’ battery maintenance methods and maintenance prices, commonly used tools methods and precautions.
Putting together detailed professional knowledge sharing, case studies, practise, and personal skill assessments, the Claims Management Department aims to improve the professional capabilities of NEV insurance claims of the trainees and lay a solid foundation for sustainable development in this new business line with this training.