CEO 寄语
亲爱的安盛天平同事，
不知不觉，2022年即将过半，我们也将要交出半年业绩的答卷。志不求易者成，事不避难者进，在这段危与机同步交织、互相激荡的时间里，尽管受到新冠疫情的影响，公司在四月份依旧延续着良好的发展势头，整体保费收入增速为4%，优于预算11%。各业务条线发展势态良好，其中车险业务同比增长3%，优于预算9%；健康险凭借在中高端客群及新惠民保等项目的优异表现，优于预算15%；商业险本地业务同比上升+38%，与预算持平；零售险则实现了整体同比上升+81%，优于预算24%。
尽管当下经济活动面临诸多挑战，保险行业也受到疫情持续、行业转型、监管趋严等因素的影响，我们依旧秉持以客户为中心，深入了解市场和消费者变化，升级发展模式，积极储备未来市场好转时所需的势能，等待转机的到来。
顺势而为，必将大有可为。安盛坚定看好中国发展前景，持续深耕本土市场的战略决心，同样体现在我们在深圳前海设立销售公司的举措。作为中国开放程度最高、经济活力最强的区域之一，大湾区民众的保险需求快速迭代，保险服务品质越加受到关注。本期月刊将带领大家探访位于大湾区核心的安盛天平保险销售有限公司，了解这群逐梦精英的故事。
在业务创新的同时，我们探索与公益理念相结合。一方面丰富保险产品与服务的种类，促进业务发展和市场开拓；一方面摸索履行社会责任的有效途径，最大范围的动员价值链伙伴参与到公益中来。5月8日母亲节当天，我们发起的“守护妈妈守护家”公益直播就取得了良好的效果，共有35000多人聆听了来自心理专家、营养专家和安盛同仁的观点与经验，了解到保护母亲健康和福祉对于家庭和谐发展的重要意义。130000多个点赞和近12000条评论也激励着我们继续以“陪伴者”的角色，守护中国万千家庭的方方面面。六一儿童节前夕，卓越馨选开放儿童独立投保，并且携手爱佑慈善基金会开启“以爱护佑，卓越心选”公益活动，投保卓越馨选的客户不但有机会为病患儿童奉献爱心，还会获得爱佑与安盛联名颁发的爱心证书。
放眼更广阔的的可持续发展议题，越来越频发的极端天气让我们不得不认真思考，如何积极应对和防范化解气候变化带来的一系列风险和挑战。今年安盛气候学院全新升级，我希望每一位同事都能够认真学习，完成集团学习目标的同时，更深入地了解安盛在应对气候变化议题中所扮演的角色，将“守护生命之本，践行人类进步”的品牌使命内化为企业文化的基因，进而影响我们的行为决策。在6月20-25日那一周，一年一度的“安盛筑爱在行动员工志愿者活动周”（AXA Week for Good）也将在全球同步举行，安盛天平将积极响应集团号召，传递可持续发展理念，期待各地同事的踊跃参与，共同绽放来自中国的环保光芒。
粽叶飘香，龙舟竞渡，祝各位同事及家人端午安康，同舟共济，力争上游。
CEO Message
Dear AXA colleagues,
With the blink of an eye, we are already halfway through 2022 and will soon review our semi-annual performance results. Those determined to face difficult goals will help our company succeed; and those who do not avoid obstacles allow the rest of us to progress. Despite the impact of the Covid-19, we showed a good momentum of development in April, the premium of all business lines reached a YOY increase of 4%, 11pts above budget. Motor increased by 3% YOY, 9pts above budget; Health got 15pts above the budget with very strong performance in UMC and new PPP programs; Commercial lines increased by +38% YOY, in line with the budget; Lifestyle achieved an overall YOY increase of +81%, 24pts above budget.
The economic activities are faced with numerous challenges at the moment, and the insurance industry continues to be affected by the ongoing pandemic, the industry transformation, and stricter regulations. Despite these hurdles, we have continued to uphold our customer-centric approach, deepen our understanding of the market and consumer changes, and upgrade our development models. We are actively preserving the momentum needed for when the market improves and awaiting the turnaround.
If we take advantage of our opportunities, we will be able to make noticeable progress. AXA’s strategic commitment to China’s future growth and to the local market’s continued development is also reflected in our decision to establish a sales office in Qianhai, Shenzhen. As one of the most open regions in China with the strongest economic vitality, the insurance needs of the Greater Bay Area are rapidly iterating, with the quality of insurance service becoming increasingly important. This monthly newsletter issue will take you into AXA Tianping Sales Company, in the heart of the Greater Bay Area, to hear the stories of this team of exceptional individuals who are chasing their dreams.
While pursuing business innovation, we have also explored incorporating the concept of public welfare into our work. On the one hand, we will enrich the diversity of insurance products and services to promote business development and further market exploration; and on the other hand, we will explore effective ways to fulfill our social responsibility and strongly encourage value chain partners to contribute to public welfare. On May 8, Mother’s Day, we held the “Protect the Mothers, Protect the Families” charity livestream event, which achieved outstanding results. More than 35,000 viewers tuned in to hear the opinions and experiences of a psychologist, a nutritional expert, and a fellow AXA colleague. They learned how important protecting a mother’s health and happiness is to a family’s development. The 130,000 likes and 12,000 comments we received motivates us to continue being the trusted “partner” that protects Chinese families. For International Children’s Day, Comprehensive IP+OP offers stand-alone policy for juvenile and joined hands with the Ai You Foundation to launch the “With Love and Protection” charity campaign. Anyone who enrolls in the insurance plan will have the opportunity to support sick children in need and receive a Certificate of Love from AXA and the Ai You Foundation.
With the broader topic of sustainable development in mind, the increasing frequency of extreme weather events has forced us to more seriously consider how we can actively address and prevent climate change. This year, the AXA Climate Academy received a brand new upgrade. I hope that each of you will take this opportunity to learn more about AXA’s role in addressing climate change and help us transform our mission of “act for human progress by protecting what matters” into our company’s DNA, which will in turn influence our decisions and behaviors. During the week of June 20-25, the annual AXA Week for Good will be held simultaneously worldwide, during which AXA Tianping will actively participate in advocating for sustainability. We hope that colleagues from all over the world can join in to shine light on environmental protection from China.
As the fragrance of zongzi leaves lingers in the air and dragon boat racing takes place, we wish you and your family a happy Dragon Boat Festival. May we progress together!
