河南郑州中支、云南分公司再获锦旗
Customer Recognitions for Henan and Yunnan Branches
我为我们团队得到越来越多客户认可而感到十分自豪！
这个月，我收到了两条关于客户感谢锦旗的消息。一个是河南郑州中支的健康理赔服务。他们在40小时内完成了给购买我们卓越馨选医疗险医疗保险客户的理赔服务。
另一面锦旗来自云南分公司，是对他们对6月初发生的洪涝灾害提供高效理赔的赞扬。本次灾情中，云南分公司收到报案车辆141笔，评估损失约270万。截至 6 月 11 日，34% 的案件已经结案。其高效的理赔服务赢得了这些客户的认可。
车险业务仍然是我们业务的基本支柱，我相信云南分公司的优秀案例将激励各位同事为我们的客户提供最好的服务。
I feel so proud that we are receiving more and more customer recognitions.
This month, I received two messages on customer thank you banners. One is from Hennan sub-branch on the health claim service. They settled the claim in 40 hours for the client who purchased our IP+OP medical insurance.
Another one is from Yunnan branch on the recent flood damages happening from June 6th to June 7th. The Yunan branch received 141 motor claims with around 2.7million assessed loss. 34% of the cases have been settled as of June 11th. It’s efficient claim services won us recognitions from those customers.
Since motor remains a fundamental pillar of our business, I believe Yunnan branch’s case will inspire all other branches in delivering the best service to our customers.