2025年新能源车险能力提升培训圆满举行
2025 New Energy Vehicle Insurance Capability Enhancement Training Camp Successfully Concluded
2025年9月8日至10日，安盛天平新能源战略机构承保、理赔、销售主要骨干及总部相关部门近百名员工齐聚临港，开展了为期三天的新能源实战营培训。
本次培训由公司车险条线与茶道燕梳联合承办，课程紧紧围绕新能源最新发展趋势及经营痛点展开，涵盖新能源汽车行业趋势，主体公司新能源车险经营、定价、理赔实务，整车与电池技术等多个模块。在行业经验分享方面，邀请到多位总裁级专家到场分享，并由多位中大型公司的新能源一线从业专家进行实战交流，既带来了宏观战略思考，也分享了大量一线案例与可落地经验，是对行业资源的宝贵整合。
参训同事全程高度投入，学练结合，充分展现了安盛天平经营新能源业务的“新“面貌。在小组竞赛环节，八个小组围绕“新能源车险扭亏增盈”的主题展开热烈角逐，提出了新车渠道拓展、私家车及营运车细分领域及业务板块构想、新车型风险评估等具有高度实战性的方案，并结合渠道拓展、两核联动、数据赋能与服务创新提出落地举措。评委们对方案逐一进行点评，对学员们的创新思路和成果给予肯定，参训人员顺利完成培训考核。
此次培训得到了公司管理层的高度重视，首席执行官左伟豪、首席理赔和客服官阳勇、总精算师兼首席定价官殷兆男等均参会并发表了重要讲话。左总在开营致辞环节指出，新能源车险发展快、挑战多，公司必须在经营中不断学习与复盘。他勉励学员们保持“空杯心态”，积极互动，学以致用，成为新能源车险领域的“种子选手”和专家。
在总结环节，阳总强调，随着公司新能源战略推进，业务量和车型复杂度将快速增长，理赔团队需保持危机感和学习力，通过数据化和标准化手段提升查勘定损与风险控制能力，积极支持前端业务发展。殷总表示，外聘专家从战略与运营两个层面，为公司带来了诸多启发，使我们进一步明确了自身战略定位的清晰性，也坚定了未来运营落地过程中的节奏与决心。同时，他指出需要在机构层面加大投入力度，以支撑战略的深入推进。此外，殷总特别强调要积极把握中国新能源车企出海的时代机遇，鼓励员工主动学习、拥抱行业新趋势，抢占行业新风口。
为期三天的培训内容丰富多样，涵盖专家授课、实地观摩及小组实操展示，不仅全面提升了学员的专业视野与实战能力，也为新能源车险业务的战略深化奠定了坚实基础。未来，期待参训学员在日常工作中将培训成果转化为实践成果，推动业务能力和管理水平不断提升，助力新能源车险业务高质量发展。
From September 8-10, 2025, AXA Tianping hosted a three-day New Energy Vehicle (NEV) Capability Enhancement Training Camp in Lingang, bringing together nearly 100 participants including key members from Underwriting, Claims, Sales, as well as colleagues from relevant divisions from headquarters.
Co-organized with the company’s Motor Department and Chadao Yan Shu, the camp featured a targeted curriculum on the latest NEV development trends and operational challenges, covering multiple areas, including industry trends for new energy vehicles, the operation, pricing, and claims practices of new energy vehicle insurance for primary insurers, as well as vehicle and battery technology. The learning was enhanced by several President-level experts to share insights, and frontline practitioners from medium and large-sized companies engaged in practical exchanges. This blend of high-level strategy and actionable case studies provided a uniquely valuable resource for all attendees.
Trainees demonstrated outstanding engagement throughout the training, effectively bridging learning and practice to embody the “new” spirit of AXA Tianping in the NEV sector. A highlight was the group competition, where eight teams tackled “Turning Losses into Profits for New Energy Vehicle Insurance”, delivering highly practical solutions from new car distribution expansion to segmented markets concepts such as private passenger vehicles and commercial vehicles for hire, to risk assessment for new vehicle models. Their solutions featured concrete measures in distribution development, integrated underwriting and claims, data empowerment, and service innovation. A panel of judges provided expert feedback, commending the participants’ innovative ideas and high-quality outputs. The event concluded with all trainees successfully passing the final assessment.
This training received significant attention from the company’s senior management. Chief Executive Officer Mr. Kevin Chor, Chief Claims and Customer Officer Mr. Yong Yang, and Chief Actuary & Chief Pricing Officer Mr. Scott Yin attended and to deliver important speeches. In his opening remarks, Mr. Kevin Chor pointed out that new energy vehicle insurance is developing rapidly, presenting numerous challenges, necessitating continuous learning and review in our operations. He encouraged trainees to maintain a “beginner’s mindset” to actively interact, and apply their learnings so as to become “seed players” and experts in the field of new energy vehicle insurance.
During the summary session, Mr. Yang emphasized that as the company’s new energy strategy advances, business volume and vehicle model complexity will grow rapidly. The claims team must maintain a sense of urgency and a commitment to learning, enhance capabilities in survey, loss assessment, and risk control through data-driven and standardized methods, and actively support front-end business development. Mr. Yin stated that the external experts provided significant inspiration from both strategic and operational perspectives, helping to further clarify our strategic positioning and strengthen our resolve regarding the pace and execution of future operations. He also indicated the need to increase investment at the institutional level to support the deep implementation of the strategy. Furthermore, Mr. Yin particularly emphasized the importance of actively seizing the era opportunity presented by the global expansion of Chinese new energy vehicle manufacturers. He encouraged employees to proactively learn about and embrace new industry trends to capitalize on emerging industry opportunities.
The three-day training camp featured diverse and rich content, encompassing expert lectures, site visits, and group practical presentations. It not only comprehensively enhanced the participants’ professional perspectives and practical abilities but also laid a solid foundation for the strategic deepening of the new energy vehicle insurance business. Looking ahead, we anticipate that the trainees will translate the training outcomes into practical results in their daily work, continuously driving the improvement of business capabilities and management standards and contributing to the high-quality development of our new energy vehicle insurance business.