以演练促实战，以专业筑防线
——安盛天平2025防灾减灾综合演练圆满完成
Turning Drills into Real Combat Readiness, Building Defenses with Professionalism
—— AXA Tianping Successfully Completes 2025 Comprehensive Disaster Prevention and Mitigation Drill
为全面提升公司全系统应对自然灾害风险的能力，筑牢安全发展防线，安盛天平理赔管理部组织全国各分支机构在6月上旬开展2025年度防灾减灾综合演练。
在5月23日的启动会中，安盛天平首席理赔和客服官阳勇指出，当前极端天气事件频发的大环境给保险公司（尤其是中小保险公司）带来了巨大挑战，我们首先需要认清形势、强化危机意识，其次针对风险需要制定有效的预警和处理机制并做好风险减量工作，最后通过演练提升理赔团队在大灾下的工作能力及服务水平，做到 “以演练促实战，以专业筑防线”，切实提升公司抗风险能力及服务品质，为公司高质量发展保驾护航。
本次演练以“实战化、专业化、协同化”为核心，通过多场景、全流程的压力测试有效检验了总分团队的应急处置能力，演练取得圆满成功。全国各分支机构演练模拟沿江特大洪涝、沿海超强台风、以及内陆特大暴雨的灾害情景，从灾情监测、巨灾预警、应急响应、救援查勘、定损理赔等多环节全流程开展模拟实战演练，通过本次演练有效验证了机构应急预案的科学性和可行性，同时提升了员工防灾减灾意识及救灾减损能力，为应对即将到来的汛期筑牢防汛“安全堤”。
To comprehensively enhance the company-wide system’s capability in responding to natural disaster risks and fortify the defenses for safe development, the Claims Management Department of AXA Tianping organized all nationwide branches to conduct the 2025 Comprehensive Disaster Prevention and Mitigation Drill in early June.
During the kick-off meeting on May 23, Yang Yong, Chief Claims and Customer Service Officer of AXA Tianping, emphasized that the current environment of frequent extreme weather events poses significant challenges to insurance companies, especially small and medium-sized insurers. He stated that we must recognize the situation and strengthen our sense of crisis and establish effective early warning and handling mechanisms for risks and implement risk reduction measures. Finally, through drills, we aim to enhance the operational capabilities and service levels of the claims team during major disasters.He underscored the principle of “Turning Drills into Real Combat Readiness, Building Defenses with Professionalism” to tangibly improve the company’s risk resilience and service quality, thereby safeguarding high-quality development.
Centered on the principles of “Realism, Professionalism, and Synergy,” this drill effectively tested the emergency response capabilities of the head office and branch teams through multi-scenario, full-process stress testing, achieving complete success. Branches nationwide simulated disaster scenarios including severe flooding along major rivers, super typhoons in coastal areas, and extreme inland rainstorms. The drill covered the entire process across multiple stages: disaster monitoring, catastrophe warning, emergency response, rescue investigation, loss assessment, and claims settlement. This exercise successfully validated the scientific basis and feasibility of the branches’ emergency plans. Simultaneously, it heightened employees’ awareness of disaster prevention and mitigation while improving their capabilities in disaster relief and loss reduction, fortifying our flood prevention “safety embankment” for the upcoming flood season.