安盛天平荣获第九届中国健康保险发展论坛“2024金魁奖-年度保险服务创新奖”
AXA Tianping Recognized as “Best Insurance Innovator” at the 9th China Health Insurance Development Forum
在2024年4月24、25日举办的第九届中国健康保险发展论坛上，安盛天平凭借“WE CARE 安盛好服务”健康保险服务体系建设获得年度保险服务创新奖——以专业、便捷、暖心为出发点，安盛天平将全流程一站式健康管理服务的流程和使用方法传递给客户，建立了客户认知，推动客户使用，充分发挥健康管理为客户服务的功能。
这份荣誉充分体现了行业对安盛天平全流程一站式健康管理服务的充分肯定。从客户价值和需求出发，“WE CARE安盛好服务”健康管理服务涵盖客户身体健康和心理健康解决方案，是安盛秉持以“客户优先”为核心价值观，逐步实现“从赔付者到陪伴者”的愿景，不断为客户提供全面的保障和健康解决方案的结果呈现。
此次评奖过程中，安盛天平对于心理健康保障的探索与思考引发了行业同仁的关注与认同。依托集团在心理健康领域的丰富资源——连续7年在全球16个国家和地区持续进行系统性心理健康调研，安盛天平将自身在心理健康保障方面的洞察与服务纳入全流程一站式健康管理服务的框架之中，致力于成为助力客户应对未知风险挑战，保障自信前行的合作伙伴。
作为中国健康保险发展趋势的交流平台，本届论坛以“数据驱动增长，跨界多元融合”为主题，邀请了来自120家大型保险公司的200多位企业高管和行业专家共同参与，在行业具有重要影响。
At the 9th China Health Insurance Development Forum held on April 24th and 25th, 2024, AXA Tianping was awarded the Best Insurance Innovator of the year thanks to “WE CARE AXA Good Service” system. Starting from professionalism, convenience, and warmth, AXA Tianping delivered the process and usage methods of the whole-process one-stop health management service to customers, established customer awareness, promoted customer usage, and fully utilized health management to serve customers.
This award has fully demonstrated the industry’s recognition of AXA Tianping’s holistic one-stop health management service. Starting from customer value and demand, the “WE CARE AXA Good Service” health management service covers solutions for customers’ physical and mental health. It is the result of AXA’s adherence to the core value of “customer priority”, gradually realizing the vision of “from payer to partner”, and continuously providing customers with comprehensive protection and health solutions.
As a communication platform for the development trends of China’s health insurance, this forum, themed with “Data Driving Growth, Cross-Border and Multi-Integration”, invited more than 200 executives and industry experts from 120 large insurance companies to participate, exerting significant influence on the industry.