亲爱的安盛天平同事：
金秋九月，丹桂飘香，AXA安盛大中华区首届高峰会呼之欲出，这将是安盛大中华区4家兄弟公司——安盛香港、安盛澳门、安盛天平和工银安盛的首次相聚。出类拔萃的管理菁英和销售翘楚将汇聚一堂，开启一场跨越港深的梦想之旅，迎来一次经验分享、智慧激荡的巅峰盛宴，见证ONE AXA文化在大中华区的交流融合、发扬光大。盛典的荣光属于脚踏实地的奋斗者，峰会的入场券只为最优秀的团队准备，期待安盛天平同仁力争上游，期待为你们的优异表现喝彩。
9月16号，第二批安盛员工志愿者再度来到四川省凉山彝族自治州爱佑儿童之家，持续探访跟进并关注所帮扶的困境儿童的现状，并通过互动游戏和爱心入户访问为孩子们送去爱与陪伴。“安盛筑爱在行动”是我们汇聚各界爱心、传递温暖的长期公益旅程，在刚刚结束的“一张保单，一份关爱”慈善行动中，安盛全球健康险团队携手渠道伙伴和客户，在7-8两个月内捐赠爱心物资974份，合计善款175320元，共同践行了爱与责任，以实际行动弥合发展不均衡的状态，为人类的未来带去自信与希望！
9月21日，公司客户服务部组织召开了以“践行安盛客户承诺，打造消保专业团队”为主题的全司消保专员培训工作会议。消费者权益保护工作是公司对客户的契约精神，也是对公司内部管理的全面检验，是需要全员高度重视和关注的重中之重。全司各部门、各机构的消保专员共同回顾了2022年全司消保自评总体情况，总结了当前全司消保工作的落实情况和不足，并基于当前状况部署安排了下一阶段消保重点工作，确保有效落实对客户的庄严承诺，解决监管消保评价的痛点问题，并符合集团的最新标准要求，进一步明确了未来消保工作的方向。
心有繁星，沐光而行。第三季度即将结束，请大家继续发挥“勇于奋斗、敢于拼搏“的精神，向全年业绩目标全力冲刺，力争上游，让我们使命必达！
Dear AXA colleagues,
In the golden autumn of September, the first AXA Greater China Prime is about to take place. This will be the first time the four sister companies of AXA China – AXA Hong Kong, AXA Macau, AXA Tianping and ICBC AXA will get together. Outstanding management and sales leaders will gather together to travel across Hong Kong and Shenzhen, share experiences and wisdom, and witness the exchange, integration and promotion of the ONE AXA culture in Greater China. Tickets for the summit are only reserved for the best teams. All colleagues at AXA Tianping are encouraged to show their fighting spirit to strive for the top!
On September 16, the second batch of AXA employee volunteers once again came to the Aiyou Children’s Home in Liangshan Yi Autonomous Prefecture, Sichuan Province. They continue the tradition of visiting, following up and paying attention to the current situation of children in trouble, sharing love through interactive games. “AXA Hearts in Action” is our long-term charity journey that brings together love from all walks of life and delivers warmth. In the just-concluded “One Policy, One Love” charity event, the AXA global health insurance team joined hands with channel partners and customers. In just two months from July to August, 974 pieces of charity materials were donated, with a total donation value of RMB 175,320. We jointly practiced love and responsibility, bridged the imbalance of development with practical actions, and brought confidence and hope to the future of many!
On September 21, the company’s customer service department organized a company-wide consumer protection specialist training meeting with the theme of “fulfilling AXA’s customer commitments and building a professional consumer protection team.” The protection of consumer rights is a top priority for AXA that requires high attention and attention from all employees. The consumer protection specialists from all departments and agencies of the company jointly reviewed the overall situation of the company-wide consumer protection self-assessment in 2022, summarized the current implementation and deficiencies of the company-wide consumer protection work, and deployed and arranged the next phase of consumer protection based on the current situation. The meeting focused on key tasks to ensure the effective implementation of our commitment to customers, solve the pain points of supervision of consumer protection evaluation, and comply with the group’s latest standards and requirements, further clarifying the direction of future consumer protection work.
The third quarter is already coming to an end. Please continue to show your fighting spirit and sprint towards the full-year performance target and strive to reach the top, so that we will achieve our mission!
安盛天平首席执行官 左伟豪
CEO of AXA Tianping Kevin Chor