2021亚洲保险大奖摘星
Winning at the Insurance Asia Awards 2021
8月16日，2021亚洲保险大奖结果揭晓，安盛天平荣膺“中国年度数字化保险项目大奖”，我们的数字化创新项目“安盛安美”一站式服务平台在向客户提供便捷、个性化健康管理服务，全方位赋能客户健康生活等方面的卓越表现受到亚太区市场与行业专家的高度认可。
一站式线上健康管理平台“安盛健康在线”于2020年11月在中国市场亮相，并在2021年6月经过升级后正式更名为“安盛安美”，帮助用户轻松管理全家人的身心健康。该平台提供药品购买与配送、专属家庭医生和儿童健康专线咨询等一系列极具特色的便捷服务，全方位管理用户身心健康，满足日常管理和专家咨询在内的各类需求。此外，客户还可通过该平台，享受在线理赔、电子保单、一键续保等服务。“安盛安美”的服务范围横跨整个亚太地区，此前已先后在中国香港、日本、菲律宾和印度尼西亚等地区市场成功推出，并计划在不久的将来，覆盖泰国和其他市场。
桃李不言，下自成蹊。奖项凝结着我们每一位安盛人的辛勤耕耘与努力拼搏，也是我们始终以客户为中心，坚定不移地由“赔付者”到“陪伴者”转变的战略所得到的认可和肯定。让我们继续推动“鲲鹏万里”稳步前行，为更多中国家庭的健康保驾护航。
We won the Digital Insurance Initiative of the Year – China at the Insurance Asia Awards 2021 on August 16. The award recognized AXA Tianping’s outstanding achievements in providing convenient and personalized health management service to Chinese customers with its all-in-one digital platform EMMA by AXA.
Emma by AXA was officially released in mainland China in November 2020, with the latest update launched in June 2021. Allowing users to easily track and manage the physical and mental health of their whole family, Emma by AXA provides a range of convenient features including drug delivery, family doctor, child health service that cover both physical and mental requirements, both daily care and professional consultation. Customers can also enjoy convenient services such as online claim settlement, electronic insurance policy and one-click insurance renewal through the platform. As a platform spanning the entire Asia-Pacific region, Emma’s debut in mainland China comes after successful launches in markets including Hong Kong, Japan, Philippines and Indonesia, with additional plans underway to expand to Thailand and other markets in the near future.
Big thanks to everyone who have strived for better serving our customers and being recognized as we implement the customer-centric ‘Payer to Partner’ strategy.