安盛安美“入职”啦
Welcoming EMMA by AXA to China
6月21日，夏至，北半球日照时间最长的一天。我们在瑞明办公室为“安盛安美”举行了内部欢迎会，庆祝她正式来到中国。
我与安盛亚洲同事、安盛天平管理层以及总部员工一起参加了欢迎会，大家都用“安盛安美”的元素装扮自己 —— 蓝色上衣、利落短发和圆框眼镜等，并且有一位真人“安盛安美“到场，现场氛围充满了乐趣和友爱。
我为“安盛安美”佩戴了员工工牌以欢迎她正式成为安盛天平数字化创新进程的一员。
崔东埈先生也代表了安盛亚洲及非洲CEO Gordon Watson向中国团队表达了祝贺，并称赞了我们在中国市场的非凡表现。
首席健康险业务官周晞烨也幽默风趣地为我们解读了安盛安美的重点功能。
自去年11月我们推出安盛健康在线服务以来，其功能已更新至更广泛的范围：从健康服务延展到各个产品线服务，为客户提供更直观、高效和便捷的一站式服务体验。今年1月，我们同事们集思广益为她取中文名，有近1000名同事参与了命名活动。
切蛋糕庆祝 Cake cutting moment
I love AXA. I love EMMA
现在，安盛安美（EMMA by AXA）不仅在中国有了自己的形象，还承担了更多的责任——家庭医生、急速问诊、在线购药、一键送药、心理咨询、专家咨询、儿童专区、健康课堂、多险种在线理赔、电子保单、一键续保等。发布期间我们推出了另外三个重点新功能为药品配送功能、儿童专区和儿童身高测评。
On June 21, we held an internal launch event in the Ruiming office to celebrate EMMA’s landing in China with her avatar and Chinese name安盛安美.
I joined the launch event together with AXA Asia colleagues, AXA Tianping management team and headquarter staff. It was full of fun as we all need to dress up like in EMMA’s costume and had a real “EMMA” at the event.
As part of the ceremony, I also gave EMMA the staff ID badge, welcoming her to join AXA Tianping as part of the digital innovations.
DJ from AXA Asia expressed his congratulations on behalf of AXA Asia & Africa CEO Gordon Watson, and praised China’s performance in deploying EMMA.
Kevin Zhou also explained the key features in a humorous way.
Since the launch of EMMA Health Management Service last November, its functions have been updated to broader spectrum: from health management services to customer services supporting the entire customer journey from purchasing and benefits to claim and renewal. In January this year, we invited our colleagues to name her in Chinese with nearly 1000 colleagues participating in the naming event.
Now, EMMA by AXA not only has her own avatar in China, but also takes more responsibilities – services of Family Doctor, Instant Medical Consultation, Online Pharmacy, Drug Delivery, Mental Health Consultation, Top-tier Doctor Consultation, Child Health, Health Education, Insurance Claims, e-Policies and renewal. Another three new features were also unveiled during the launch – drug delivery, child health service and child height predictor.